Moosend Erfahrungen

The Easiest Email Platform To Date

Vorteile:

Moosend is a Godsend! It is the simplest platform I've worked with and does not compromise on any of the features. Creating beautful emails is drag and drop simple.

Nachteile:

Actually, I cannot think of anything I dislike or find lacking, really!

If you're looking for the best ESP, LOOK NO FURTHER.

Kommentare: I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them. Then there are businesses/software providers like Moosend. That make my life easier, running my business more profitable, more fun and overall BETTER. I've been using Moosend for about a month and this is more than enough to know that I will be using them for a very, very long time and that they're the best ESP for my business. I could go on and on. If there are any negative reviews, ignore them. Just try them out for yourself, if you have an agency, switch one of your clients or something to test it out and you'll see for yourself.

Vorteile:

- The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually I have a response within 5-30 minutes. Sometimes straight away. Especially when a conversation is rolling. - The report features. I was blown away when I realised how detailed the reporting is, even in the basic version. And then there's premium reporting available which I don't have yet... I can only imagine how fantastic that must be. - Their willingness to implement new features and how they listen to user feedback!! This is a really important thing. I've never come across a service provider that is as eager to implement new features as Moosend. They have already scheduled tons of new updates and features. They even have a Trello board where customers can come in and upvote feature requests as well as post their own. Absolutely amazing. - Their pricing. Super affordable, fair. From experience I can say that this type of pricing structure is superior to having to pay for sending x amount of emails per month. IF it's affordable at least. Not like some other, bigger providers. This is a really big and important plus. - There's probably even more I'm forgetting right now!

Nachteile:

Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.

Would never recommend Moosend

Kommentare: Horrible, waste of time.

Vorteile:

I like the pricing, and not much else. 40 char?

Nachteile:

Forced me to clean emails, and rejected my entire list just because it had some "bad emails." They couldn't tell me which were bad. Also the tagging is very limited. I can't submit a CSV list of separatae first name and last name and my own tags. When I reached out for help they said my problem to solve, they won't help. They tried to use the excuse that they were protecting my domain...but it's a newsletter....don't have a domain to protect. But the fact they didn't even want to bother helping is what led me to disable my account. Mailchimp did everything I wanted...but for more money.

Moosend Customer Service is Excellent

Kommentare: Overall in terms of value, I highly recommend using it especially for people who have a larger list and don't send email frequently.

Vorteile:

I recently experienced an error with a Zapier app and their customer service resolved the issue in under 12 hours. They even reached out to me telling me to retry. With larger companies, you often have to contact them for a status update.

Nachteile:

They are frequently making updates to the functionality and UI/UX. It doesn't have the polish or simplicity that I liked with Mailchimp but it is getting better. Creating a message in their automation tool is different from their main campaign builder so it isn't as user friendly.

Excellent Email Marketing Software

Kommentare: My overall experience has been very good with the software. They have updated a lot since the beginning and it is so much easier to use. I simply hop on and update my weekly emails, proof them, and send.

Vorteile:

Ease of use, nice templates, and walks you through the needed steps, gives nice emails to arrive in their inbox. Also allows you to do landing pages for events and promos.

Nachteile:

No real cons - could add a few modern templates for emails (although this is not a complaint as much as preference).

Versatile, Functional, and great Money value

Kommentare: Customer support is unmatched, from day zero when I emailed them asking about their services and all. They were straight forward and the packages are fairly priced.

Vorteile:

It was easy to use and very flexible in terms of design, segmentation, and customer support.

Nachteile:

Sometimes emails could be flagged as spam, but that's an issue that could be fixed with time (we've only been using the platform for the past 6 months)

An incredible alternative to other ESP providers

Kommentare: Pretty great experience overall. A young company that is offering a lot of really advanced email functionality for a very competitive price. Can't wait to see what happens in future.

Vorteile:

The best thing about Moosend is the ability to easily create and customise your own templates and then set them up with automation triggers. This is the kind of thing that takes your email comms to the next level. The ability to set these up is also clear and easy.

Nachteile:

The branding and interface are a little lacklustre, but I feel like that's easily fixed. They seem to be concentrating on the development of the platform while they're young. The UI doesn't feel as intuitive as some bigger ESPs just yet, but I feel like this is something they're probably working on.

The best email platform on the market

Kommentare: Moosend has made emailing my clients super easy and fast.

Vorteile:

I absolutely love Moosend! I am a new user, having come from a huge platform, to a medium platform, and when I found Moosend, it was a no brainer to move my list over. Their Customer Support is, hands down, the best I have seen on the market! Super fast tech support, new integrations and connections come daily. I would recommend this over and over to all my clients.

Nachteile:

Missing a few integrations, but that is an easy work around with Zaps.

High fives!

Kommentare: I love the Academy and its resources and I see them both as a chance to learn and to drive potential revenues. The follow-up videos after signing up were excellent and crammed full of things that I needed to know.
Most recently I have had the need to make a particular enquiry relating to compliance matters and I found the assistance I received from [SENSITIVE CONTENT HIDDEN] was fast, helpful and very detailed. This benefited me by ensuring that I could answer client's questions quickly and plan for future compliance reviews armed with the right information.

Vorteile:

When first looked at the software I knew instinctively that I wanted to use it. It is really easy to set up lists and to watch the stats so wee where campaigns are most helpful. It has a clean UI and the bits of the site that carry the most functionality and light and fast and easy to navigate. Really well planned out. That is why I loved it at first sight.

Nachteile:

It is not quite so straightforward possibly if you have never dealt with at least some more techy lingo around the use of emails and email servers, but the resources are there to help you learn and the technical assistance is rapid.

We need to Moosend this review up

Kommentare: Customer support is top notch, fast and easy, and the product has been a great find in the email marketing world.

Vorteile:

Easier to use and cheap compared to othera.

Nachteile:

Currently there's nothing to comment about that

Moosend is the best I've ever used!

Kommentare: They say you can only pick two of these three (Quality, Low Price, Speed) but I feel I've got all three with MooSend. Deliverability is exceptional and I've use a lot of email marketing providers.

Vorteile:

The deliverability is very good and I really love the Pay as You Go option.

Nachteile:

Setting up the first unsubscribe link was difficult. Documentation is poor.

most efficient email marketing tool with AI product recommendations to grow your ecommerce business

Vorteile:

Moosend is an amazing tool with some very unique features. The tool is easy to use and the customer service is always on point with any question you might have. The AI-based automation and email templates are a breeze to use. My favourite thing about it is it helps you engage your customers after they leave your site. It’s AI help us send cart abandonment and product recommendation mail which are completely automated which is a big plus. These features make my work so much easier, knowing that my visitors can choose a product recommendation based on their interests and needs. This product recommendations have also helped us increase our sales by 10-15%. I would say it's safe to say Moosend is probably the best ecommerce email marketing tool out there!

Nachteile:

I don’t have anything to complain about this tool!!!!

Smart automation of email marketing campaigns made easy with Moosend

Kommentare: Moosend presents great analysis on the success of your email marketing campaigns. You can easily see how is your campaign going forward and accordingly you can decide what changes you need to make. It has been really nice using Moosend. We can compare our campaigns easily.

Vorteile:

Creating a simple campaign or a highly complicated automated campaign has been really made simple by Moosend. A non-technical person can also create successful campaigns. Moosend lets you easily segment your customers on the basis of their behavior. You can segregate your customers who have contacted you, visited specific pages that they been to and replied to your mails,, etc easily. You can have as many contacts as you want and send them emails and segregate them at the same time. You can easily create a recipe accordingly depending on steps and stages that you want to keep depending upon different scenarios.

Nachteile:

Working on Moosend on the move is a little difficult. We have to have a laptop to work on it.

Economical

Kommentare: Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence more profitable for customers using Moosend

Vorteile:

Everything is under one roof, plus you can also schedule your multiple resends at the time of sending emails.

Nachteile:

should be having spam filters to bypass Gmail

Moosend

Kommentare: Moosend provides the best email marketing platform. Moosend pricing is also affordable for individuals.
It provides the best interface to use. Moosend also provides the best facility to send transactional emails.

Vorteile:

Moosend provided the powerful analytics Moosend provides the facility to send transactional emails price is affordable It provides the easier interface

Nachteile:

Customization is difficult Template management The signup page must be more personalized

Very affordable and efficient

Vorteile:

My favorite aspect of it is how it encourages client interaction after they leave your website. Cart abandonment and product referral emails are possible by automated AI.

Nachteile:

Whatever you pay for, you get. I heard that some functions are missing, but in my opinion, it has everything that is needed.

Excellent email marketing functionality at a great price with brilliant support

Kommentare: Moosend is a brilliant tool for our business. Within my business it sends newsletters and regular automatic emails to all my custimers and leads. I also have many sub accounts for my customers using Moosend for automated emails triggered from websites and newsletters. It provides a huge value for my business

Vorteile:

Ease of use Free for under 1000 subscribers Great real time support great sub-account system for my clients

Nachteile:

More techincal support can be harder to access

Incredible Email Automation Software

Kommentare: We have tried a lot of different autoresponders and this has been the best of the lot. You've got high-end functions but without the cost of some of the bigger companies. We have been incredibly pleased with the deliverability we have received from Moosend.

Vorteile:

This is incredibly simple to use and has most of the features you'd find in top-tier email software.

Nachteile:

There are a few features that are missing from the software but the team are very responsive and always happy to discuss additions to the software.

One of the best Email Marketing Services for the Money

Vorteile:

Lots of features and community-driven feature development, prices are affordable compared to the competition

Nachteile:

The email designer and templates are a bit old school.

Marketing email campaigns simplified with Moosend

Kommentare: The product Moosend is slightly costly and the reports do not help with getting better insights. But the features set are fresh and market first which makes using it, fun.

Vorteile:

The automation flows provided by Moosend are state of the art and very purposeful in sending email campaigns

Nachteile:

The reports that were available did not inform us about the entirety of the emails that we have sent. That could improve a lot

Moosend provides a great mail marketing service

Kommentare: The new email editor is fantastic.
The speed and the quality of the service are great.
The support team is always responding very fast and always have a way to solve problems & questions.
Can handle a large number of mails.
Easy to use A/B testing with multiple A/B options.
Detailed reporting, very easy to read and have an understanding even with 1 view.

Vorteile:

The new email editor is fantastic. The speed and the quality of the service are great. The support team is always responding very fast and always have a way to solve problems & questions. Can handle a large number of mails. Easy to use A/B testing with multiple A/B options. Detailed reporting, very easy to read and have an understanding even with 1 view.

Nachteile:

Absolutely nothing. The service is great.

Worked wonderfully for our nonprofit!

Kommentare: Absolutely fantastic. So thankful we found this platform; it's exactly what we needed. 10/10 would recommend to anyone looking for an inexpensive, easy way to market to a email-based community.

Vorteile:

We were looking for an easy, affordable newsletter system to send updates to different mailing lists in our about 100-200 audience. I did some research and Moosend provided for free what other systems charged $10-30/month for (in terms of newsletter elements, audience control/subscribing, etc.). The website is not the most intuitive for someone who is accustomed to easy-to-use graphic design sites such as canva.com, but the customer support is absolutely FANTASTIC. I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!

Nachteile:

Again, creating newsletters isn't as easy as on simpler sites such as Substack, for example, but that's not a big concern since the support team is ready to help with any issues anytime.

Top class email marketing software with astounding customer support and up time!

Vorteile:

Customer Support Consistent function and 100% up time Really excited about the new automation features

Nachteile:

Internal newsletter editor can be easily improved. The update that is on beta works great and we are waiting for it to go live

Tech Home Run

Kommentare: The team is awesome and always available to help and support us.

Vorteile:

Easy to use and user experience is great.

Nachteile:

Nothing negative comes to mind at this point.

Moosend - Big Disappoint After Being Hacked

Kommentare: Great until our account was hacked and phishing emails were sent to all of our clients. Support took no responsibility. Will not return to Moosend due to the hack and the company's negative response to it.

Vorteile:

Really liked the product and the support until we were hacked. Blame was placed on the only admin/user rather than admitting they had a breach.

Nachteile:

System was breached. Someone hacked our account and send out phishing emails. Support blamed our only user (me) for leaving my laptop open or providing the password to others even after I confirmed that neither was the case. They refused to take any responsibility and would not refund for the occurrence. We immediately cancelled and moved to a more secure product.