RLDatix Erfahrungen

Great Program

Kommentare: Before this program our policy tracking and updating was a nightmare. With this program we now can keep better track of policies needing review and holding people more accountable. The report's are great and very helpful. There is so much more to this program that we have not even touched on as of yet, we are working toward linkage of forms and websites like Elsevier. They are always adding great new features, I have been very pleased with this program and would highly recommend it.

Vorteile:

I really like the fact that we don't have to sign in to see the policies. There are so many passwords to keep track of, this makes it so much easier for staff to find a policy quickly. I also like the fact that we can circulate a policy to be in other folders and when its updated it auto updates in the folders as well.

Nachteile:

Sometimes when I'm updating several policies the program will stall out on me. Other than that at the moment I can't think of any cons. Anytime I come up with an idea or suggestion for improvements I share with them. There have been some things implemented, so they are great at receiving feedback.

Policy Stat saved us from Policy Doom!

Kommentare: All of our leaders and super users are using Policy Stat with only 30 minutes of orientation to the product. This software is easy to use, and our policy compliance has skyrocketed since we've implemented Policy Stat!

Vorteile:

We implemented Policy Stat within 6 weeks. The software is easy to use and our staff loves it! We originally had ConvergePoint and Policy Stat is by far superior to any other policy software we have reviewed or used here at York Hospital.

Nachteile:

I haven't come across anything that I don't like at this point. We had a few issues, but support got back to us within an hour and assisted us in finding the answer (which was right on their support site!).

Pros & Cons

Vorteile:

The customer service and response time I have received has been wonderful!

Nachteile:

There is not enough functionality with this software - such as: - CSV download report for the history of every policy including: - past policies uploaded to the system- with an attached file showing that policy) - comment/change history - ownership history - CSV data import - in order to replace past users or move current users to different roles etc. instead of having to use the find & replace, which is not always successful OR having to manually go into each policy to make the change. - Ability to download linked documents with policy - as backup for any system downtime - Being able to have one login for a person who manages multiple committees, with the ability to then toggle between the committees via that one login. - Additional report options: - Report that shows communication history added after uploading a new document, in the box 'Document Uploading Confirmation'. - Report that will list at minimum the title of linked content to each policy, rather than having to click on the hyperlink provided in each report

Product is easy to use and as an administrator I can help users with their projects even by phone.

Kommentare: It was easy to use to complete a recommendation for a product used at our hospital.

Vorteile:

Our general users are able to search for a policy and find it easily. I can train users in less than a half an hour how to create a project and see it through the approval process; they are surprised that it is so easy to use. Our laboratory uses the digital signature and attestation features to comply with CAP requirements. And the customer service is great, they get back to me right away.

Nachteile:

I wish I could copy a workflow when creating a new one instead of creating a new workflow from scratch. Our committees are really how a policy goes through the approval process so workflows are created for each committee and sometimes a committee needs more than one option for a workflow. But with all the upgrades that PolicyMedical makes for its customers I am sure that it will happen sometime soon.

Easy to use! Great way to house all of our policies & have them all easily accessible to our staff.

Vorteile:

I can control who edits, who publishes and which version is posted. Implementation was easy and we were well supported by the team at Policy Manager.

Nachteile:

Need to find a way to easily print an entire manual. Currently we have to print policy by policy in the manual.

PolicyStat Review

Kommentare: My overall experience has been for the most part positive. I did not feel that the training provided to our editors by PolicyStat was effective. It was hard to hear the team member who was training us, and he went fast. I have also had a few issues with getting responses when reaching out for support via e-mail to the support team. The responses I did receive were highly professional.

Vorteile:

Electronic tracking Editing similar to Microsoft Word products Commenting functionality Search functionality for the end user Hyperlinks in policies Attachment functionality

Nachteile:

Notifications - request for administrator (myself) to revise for users, and I am not able to. No app - if there were an app for PolicyStat I am confident I would get less pushback about using it. There are more than one owner on many of our policies and we can only assign one owner to a policy.

It is Great!!!

Kommentare: It is wonderful.

Vorteile:

All my policies are managed in one place. It tells me when things are changed and when they are due to be changed. We use it for everything: licenses, policies, contracts etc.

Nachteile:

I don't have any problems with this program at all.

Love the program!

Kommentare: Love how accessible documents are. The search feature is the best!

Vorteile:

I love how easy and intuitive it is to use the software. Buttons are everywhere they need to be!

Nachteile:

I would like to have more download features and interchangeable options. Would be nice if there were a collaborator feature that was a part of the approval workflow that stay consistent each year so that you didn't have to remember what staff you asked for feedback the year before. The comments section is nice but, doesn't have as much ability as it could.

so easy to use

Vorteile:

The software support is great. Since they are a small company they have been very responsive to our needs, working closely with us to update the program to meet the needs of our organization.

Nachteile:

There are several pieces of the application that are clunky, but they continue to improve the processes.

Accounts Tech

Vorteile:

Ease of use: it is easy to use and very effective for adding new accounts and provisioning

Nachteile:

would like more functions for auditing (IE: last login date, location)

Policy Manager staff are most helpful when issues arise. The Software is simple to use.

Kommentare: Easy to use. Aids in maintaining document control of Policies.

Vorteile:

It helps us attain our goal of document control, which is an ISO 9001 requirement. Policies are reviewed and updated in a timely manner due to email reminders.

Nachteile:

Would like for the reminder emails to show the entity that the user uses, instead of the first entity listed in alphabetical order - this is confusing to some people. We have 12 entities at our health system.

PolicyStat rocks

Kommentare: This has been a very positive experience for me. I got into this when PolicyStat was first being introduced to our organization and the webinars and other technical support have been invaluable. I know that help is only a phone call away and the educational offerings have been helpful as well.

Vorteile:

It is easy to use and I can forward a link to the pending draft or final version to anyone in my association. In sending anything to my peers, I feel like it looks professional and well laid out.

Nachteile:

I occasionally have difficulty inserting a table into the body if I don't do so in the correct order.

Great product to keep your policies organized and up to date

Vorteile:

Many functions to personalize to your organization such as folder creation, and role creation which makes it easy to use.

Nachteile:

No clear directions on policy flow. Many steps that have to be completed to just do an annual update.

Secure and Easey to Use

Kommentare: This policy management software made our policies so much more useful. They are now accessible to everyone in our organization at any time. Due to the monthly reminders, they are also more current than ever before.

Vorteile:

The transition from paper to PolicyStat was effortless on our part. Establishing and learning the new process was easy. Most of my new managers don't even need training to be able to start managing their policies. The search feature is robust and such a time saver! The ability to personalize accessibility to each individual is great.

Nachteile:

I think we all wish the editor could be a little more like Word but they have made great improvements in its functionality.

AAC Review

Kommentare: I have been able to use this program more and more. It is very useful for document management. Customer services is very good and personalized

Vorteile:

ease of use customer service

Nachteile:

I wish it could be cleaned up easier. I wish you could mass assign iatest & digital signatures

Mostly good

Vorteile:

The software is easy to use. The support team is very friendly and helpful. I like that you can contact the support team in other ways than just calling.

Nachteile:

Cut/move option has not been working for quite a while for me and has not been able to be fixed yet. Ticket is in and in the works though.

User Friendly Software

Kommentare: Any time I have contacted them for support they have been very responsive (and understanding) (Thanks !)

Vorteile:

The ease of use for Front end users is a definitely a plus. Staff are more likely to use something that they don't have to spend forever trying to figure out. The attestation piece is an added bonus.

Nachteile:

The back end set up is a little less intuitive and can sometimes be confusing especially is using SAML/Active Directory for user names/log in.

Entire organization implemented PolicyMedical. My region converted from another program.

Vorteile:

Continuous updates every 3 weeks. Our previous program maybe made updates yearly. PolicyMedical listens to our concerns and requests and make program improvements based on our input. Also I now can easily share policies within our organization.

PolicyManager review

Vorteile:

ability to format, organize policies/documents

Nachteile:

number of clicks to publish, circulate, retire or move policies and not being able to see in header what policy/folder you are working in

Clear out that shared drive of policies

Kommentare: PolicyManager provided a great onboarding and start up experience. Their team kept us on track and provide valuable insights into getting started with the tool.

Vorteile:

PolicyManager allowed us to consolidate policies in one easy online platform, improve version control and help streamline the user experience.

Nachteile:

The project mode can be a little clunky.

Great program for keeping Policy and Procedures with easy access for staff to review.

Kommentare: Love the program but wish is could be more user friendly at times.

Vorteile:

Makes sure reviews are done annually by Managers and keeps our P and P's update and current as a result.

Nachteile:

Hard to use at times and a lot of repetitive tasks when reviewing multi documents.

PolicyStat is Positively

Kommentare: Definitely helps keep department policies update to date - like that it provides reminders/prompts. Helps keep the approval workflow process going...

Vorteile:

I like its aid in the policy review process - helps with the annual review of policies. Like the policy edit/approval process.

Nachteile:

Policy creation process, making adjustments to policies that have been uploaded - may just be that we are still relatively new to the process.

User Friendly, Efficient, Great Customer Service

Kommentare: I have really enjoyed using this website and our Senior Leaders and Management Team have said many times it's user friendly and a sharp application. Many that have come to us from large hospital corporations are very impressed as we are a small, stand alone, community hospital. I am very happy we chose Policy Medical. I also want to say that Yusuf is the best! You have an excellent employee who has helped with everything and even answered my questions when I emailed him a million times and late at night. He has been huge help and a fantastic person. Your support team as well have been responsive and quick to any issues we have had. I cannot say how pleased our organization is with PolicyManager 6 and your Policy Medical staff. Thank you!

Convenient

Kommentare: As a millennial, having things digital makes things so much easier to find a very specific thing your looking for. If I'm looking for a policy I can easily find it without lugging a big procedure manual off the shelf.

Vorteile:

Being able to search for policies! If I'm looking for something in particular it's so easy and convenient!

Nachteile:

Being able to see changes that were made when a policy is changed

POLICY REVIEW

Vorteile:

Easy to use, and the lay out is great. Explains every step as you go.

Nachteile:

Sometimes confusing as to where to put information