Fluxx Grantmaker Erfahrungen

Using Fluxx helped us manage 3x the amount of grant applications we had previously manages

Kommentare: Overall the experience with Fluxx was great. A software build/ implementation is no small undertaking but our implementation team really supported us through the process.

Vorteile:

The automated alerts that we we’re able to customize.Application trackingPayment tracking

Nachteile:

There were aesthetic design limitations when it can to our landing page. We would have like our Fluxx site to have matched a bit more with our org branding but it still did the job.

Good grnt management tool but steep learning curve

Kommentare: Mostly positive. There is a great community that provide a lot of support and help in getting to learn the product. The product itself is very flexible and offer a lot of possibilities to custom it so that it fits our needs. However, it requires some time and energy to learn how to administrate it properly, especially when you are a small team (like ours)

Vorteile:

This product is very flexible and offer a lot of opportunities to custome it if you have the skills and time for it

Nachteile:

There is a steep learning curve. In addition, it is sometime necessary to re-adjust some settings after an product update release, which might be frustrating

Advocacy Funder Review

Kommentare: My team is liking Fluxx overall so far. As the person overseeing its setup, we are still rolling out the system and the jury is still out on if purchasing the system will be worth it or not.

Vorteile:

Fluxx is highly configurable. You can set it up in so many ways.

Nachteile:

I purchased this software needing a budget management system. After months of research and testing (and being told by the marketing team), I believed it would meet our needs. Now that we are in the system, I see that the budget management aspect of the system is not configurable (although everything else in Fluxx is) and is badly built. I wouldn't recommend this product for anyone looking for budget management until they make some fixes.

Flexible Grants Management

Vorteile:

What I like most about Fluxx is that changes to the live process or forms can be made on-the-fly. This is very helpful for us as a new foundation still iterating on really everything to do with our grantmaking cycle. Another thing I like is that the company really does listen to its user community, incorporating our ideas into their updates.

Nachteile:

What I like least aboutFluxx is that it's capability is deep, but there isn't a good way to tap into all that is available. When we set up the system, the implementation folks map the Fluxx system to your current process without really sharing what is available/possible. So now that we are changing our processes, there could be features that we could use but we don't even know what is available. Also, there is a lot that can be done with liquid code, but if you aren't fluent in liquid, there really aren't any resources to help except for other users who are busy with their own jobs.

Incredible tools and functionality, lots of set up!

Vorteile:

Fluxx is incredibly customizable. We were able to build and implement grant processes that reflect our values and the desired relationship we want to create with grantees and applicants, rather than needing to create workarounds based on an out-of-the-box or one-size-fits-all system. The connected data structure mirrors the relationship-oriented way we work and makes it very easy for members of our staff to move through the network of grantees and applications. Complex reporting tools are available and there are many features and integrations to experiment with and refine our processes so it can improve from year to year. Additionally, there is a strong Fluxx community to rely on with questions about those features or ways of maximizing the impact of Fluxx.

Nachteile:

Shifting from an out-of-the-box GMS to Fluxx meant that we weren't prepared for the amount of work it would be to set up, build, and maintain Fluxx. Some back end tools like document and email templates require strong knowledge of liquid code. Staff members who are not fluent in Fluxx can't design their own reports, for example, because of how complex reporting in Fluxx is (the knowledge of backend field names is required, as well as understanding the relationships between models). Operating Fluxx, though it results in strong report, a flexible workflow, and lots of customization, is a heavier lift for the grants team and required new staff hires with past Fluxx experience. Additionally, the support team, though thoughtful and helpful in the moments when something goes wrong, is not available to brainstorm solutions, just solve problems. It would be helpful to be able to consult with someone inside of Fluxx when we have questions about new features or tools that could benefit us, rather than needing to seek that out from the community or pay for an additional contract.

Fluxx works

Kommentare: The system works best when it is in the background doing its job and doesn't require much energy or attention. For the most part, Fluxx meets that need.

Vorteile:

Consistent performance, good uptime, simple data visualization and organization.

Nachteile:

Complex upgrades, inconsistent customer support and engagement, overly complex in some areas.

Fluxx Grantmaker for Non-Profit Grantmaking

Kommentare: We open requests for proposals continuously throughout the year, and have about 200 active grants at any time. Fluxx is able to scale with our needs quite well. While building new functionality in Fluxx requires a technical learning curve, we've had good luck with Fluxx service support.

Vorteile:

The degree of customization, as well as customer service and support for Fluxx are strong selling points.

Nachteile:

Using the admin panel to customize Fluxx features requires a fair amount of training. I was worried about this initially, but found that Fluxx has several options to provide user training and/or consultation.

Reviewing my Fluxx

Kommentare: great experience

Vorteile:

The design, online access, easy configuration, user friendly, integration, emails alerts,

Nachteile:

reporting option, document edition and management

High praise for Fluxx

Kommentare: Improved customer service and access to grant documents for our subrecipients.

Vorteile:

There are so many options to customize features and functionality to meet the unique needs of your specific organization.

Nachteile:

Limited training seats were available with the implementation package, and purchasing additional training seats is a bit expensive. Due to the level of customization the trainings did not always meet the needs of our organization. It would also be helpful to have access to training manuals versus the videos and limited slides that can be downloaded for reference.

Allows us to be responsive to both our grantees and staff and provide best possible experience.

Kommentare: Flexibility, better data collection and improved ability to query data, world wide access - I travel a lot but I can still administer the back end from anywhere in the world and have done so. It has caused staff to imagine more because we have been able to implement almost anything they have asked.

Vorteile:

Flexibility to be responsive to staff and grantee needs, easily configurable. On simple customer support requests turn around time is excellent. Because of ongoing training we don't need a lot of support. My all time favorite part of Fluxx is the community where we share ideas, solutions and documentation. The community is knowledgeable and generous.

Nachteile:

Customer support on design issues (things outside maintenance) turn around time can be very poor since Fluxx is growing so much. We have had only one request like that and by time they got to it we had developed our own solution which we actually like better than their proposed solition.

A customized grantmaking system that fits your need

Vorteile:

Customer support is helpful. The consultant work directly with the customer to build the customized system.

Nachteile:

It requires some time to familiarize the system and navigate around the dashboard and cards as they are not as intuitive for people who had no previous experience such system. A user guide that's customized for no IT background users will be helpful.

A Grants Management System for Learning Organizations

Kommentare: We selected Fluxx after poring over a dozen possibilities and two like-functional contenders, chiefly because we knew our staff would value well-designed, anywhere anytime access (great web and app interfaces); our grantseekers /grantees would appreciate how Fluxx's portal design addresses common frustrations of applying for and managing a grant; and the Fluxx company itself is the brainchild of extremely thoughtful people who not only understand philanthropy first hand, but are as committed as we are to making these tools advance our effectiveness, not bog us down. Our instance of Fluxx is used by the entire staff every day as a knowledgebase and resource for understanding the impact of our grantmaking, a first for us, and it has simplified the regulatory work of our grantmaking beyond expectations.

Vorteile:

Fluxx has a great process for working with you to build a grants management system that reflects your grantmaking culture while connecting you to the power of its software and effective practices in the field. The underlying architecture is fast, reliable and secure, and training (from grantseeker to reviewer to program team to hard core admin) is an easy path. They are great listeners, and demonstrate how critical our grantmaker experiences are to product design and features. Yet the value of Fluxx is not exclusively on the technical side, it's also in how it can support a transformation of attitudes about what the role of grants management is going to be in your organization. Last but not least: Fluxx is as accessible as they are brainy: they are catalyzing a community of users using grassroots principles (their annual (un)Conferences are completely user-driven), and their leadership is as likely to join a conversation as the first-touch support staffer.

Nachteile:

Fluxx is growing fast and on the way to ramping up its support and implementation teams to meet a dramatic increase in demand. Until they catch up, the out-of-the-box training materials and knowledgebase can reflect outdated material. This is further exacerbated by the fact Fluxx often turns on a dime (yay), improving features before full documentation is updated (uh-oh). Luckily, their user community is filling in the gaps as is a new program of quick training webinars.

Great for customization

Kommentare: Overall, I enjoy using Fluxx and have found it easy to use after being trained and having been the administrator for a while. Now that I understand how the system works, it's easy to troubleshoot and customize features to our needs. However, for new users on the grantee and employee side, it can be a bit tricky to figure out. There are certain features that I wish could be improved, like financial reporting, reporting out on impact, and types of data collection.

Vorteile:

As the admin user of Fluxx, I like all the customization features of Fluxx that allows us to create a grant application that perfectly matches what we want to collect. The ability to customize applications and reports as an admin user is great, and I like the independence of using the system without needing technical support from Fluxx. The same goes for troubleshooting issues - the admin panel is overall easy to understand after you have been trained and used it for a bit.

Nachteile:

The reporting features or methods of measuring impact data are not as strong as I would like. In order to learn more about our grants, we have to either do an excel export manually or create an AdHoc report to show data. AdHoc reports are a bit tricky to set up, and still end up in an excel format instead of a summary card on Fluxx. I would like a better way to report on grants, and share reports or impact data with leadership at my organization. Fluxx is also not easy for all to understand if users are not tech-savvy. It might benefit from working through some kinks and being a little more user friendly on the grantee side.

Solid & Versatile Grantmaking Platform

Vorteile:

Fluxx is such an easy product to use and it lifts so much of the burden off of foundation grant admins and grant applicants. Crowdsourcing techniques through the Fluxx community is a wonderful way to innovate our work.

Nachteile:

There are slow downs from time to time and I wish there would be quicker support to resolve bugs.

Versatile but complex software

Vorteile:

The functionality of the software is huge.

Nachteile:

Fluxx takes an inordinate amount of training to grasp its full functionality. The system is complex and I have not found it to be intuitive, as evidenced by the multitude of basic questions exchanged in Fluxx Users' General Digest weekly email. Most of the higher functionality of the system requires quasi programming knowledge and small errors can result in huge disruptions to the system. As a result, our organization has not used the platform to its full capacity, and because of its complexity, employees turn to their Admin for information rather than use the system themselves (grant management support is a small fraction of the work we do). Overall, Fluxx is NOT user friendly either for admins or grantees and I see its value only in supporting large grant-making organizations with dedicated staff, who use this platform on a daily basis, and have the capacity to fully leverage its versatility. As Fluxx programs are customized for each client, I've seen organizations having to produce their own 10 page booklet to instruct grantees how to use the system, which speaks to both its complexity of use and to the lack of templated training guides. Any enquiry from the help desk takes a few days for resolution, and charges are quickly presented for more personalized help.

The Lenfest Institute for Journalism

Kommentare: The Lenfest Institute for Journalism appreciates how Fluxx has helped us make sense of our large amount of data. We know that our operations have improved for the better, and we are more able than ever to accomplish our mission because we implemented Fluxx.

Vorteile:

Fluxx Grantmaker is a feature-rich, "one-stop shop" platform for grant-making organizations. It gives organizations the ability to store, organize, and retrieve critical data pertaining to applicants, grant requests, awards, due diligence, compliance, payments, and much more. The system has seemingly unlimited features that enhance the organizations' ability to organize and leverage data. If you want a feature, Fluxx almost definitely has it or can provide a workaround to get it.

Nachteile:

The number of features and scale of the platform are the primary challenges of using the system. The sheer number of settings and options almost necessitates an organization assign or develop an in-house expert who can maintain the system.

Feature-rich and useful platform can get bogged down

Kommentare: Overall, we are satisfied with Fluxx. It has the features we need, plus a lot that we don't need. Speed is a constant frustration.

Vorteile:

Fluxx Grantmaker is easy to use and easy to learn. It makes collaborative grant review possible with some custom features, which we paid extra for during implementation.

Nachteile:

The biggest con is the speed, which is incredibly slow at times. Some features don't work consistently, like the search functions.

Fluxx grantmaker

Vorteile:

Great card system. Can follow grants through the process. Great visibility of grants for grantees.

Nachteile:

Not very intuitive system. Some grantees struggle with it esp having to push submit and save all the time. Quite complicated to make changes in the system. Sometimes poor system support - takes time for solutions.

From CyberGrants to Fluxx

Kommentare: Our foundation migrated our grant data to Fluxx last year. It was a really good decision for us since Fluxx provides real time data and we were forced to clean up those projects that needed it.

Vorteile:

I love the fact that Fluxx always works... we did have a bug this year but other than that, most of our employees really enjoy using it. It has been very beneficial to us in having the Project Leads take responsibility for their projects.

Nachteile:

Moving to Fluxx from our last grants management system was quite an ordeal. The migration did not go well and we spent a long time cleaning up data and ensuring all the documents were in the system correctly.

Streamlines Operations and Supports Bigger-Picture Organizational Goals

Kommentare: Fluxx has streamlined our work while supporting our goals of increased learning and collaboration. We selected the system for its workflow- and cloud-based platform, flexibility, third-party integration, and community-focused business model. Thanks to workflows and intuitive searches/design, everyone on staff (not just grants management) works in the system on a regular basis, which has helped "democratize" our grantmaking data and add transparency to our processes.

Vorteile:

-accessible from anywhere (there's a mobile app); real-time updates -robust grantee portal; grantees can submit edits on their proposals/reports as many times as needed -non-grants (such as PRIs, contracts, and projects) can also be incorporated into the system, so that everything is in one place -workflows, forms, and templates are SUPER easy to customize and tweak -with third-party integration we can connect the system to any other datasets or platforms for other needs

Nachteile:

Some of the more transactional elements of Fluxx are less intuitive (such as understanding the names of fields, or setting up funding sources). This could just be a training issue, but the company is still a start-up so their training materials/opportunities are somewhat limited. (That said, there is a Fluxx Community portal where users exchange tips and best practices, so a lot of materials can be found there from other users).

Top rate Grants management system.

Vorteile:

The ease of use and functionality, ability to collaborate with my colleagues on grantmaking.

Nachteile:

I don't love the card layout, I would prefer a more customized interface.

Overall good tool but difficult/time consuming to get started

Kommentare: Our implementation team was very inexperienced and under supported. It took a lot for Fluxx to address the issue which added months to our initial timeline for roll out. In the end the tool is working well for us but took significantly more time then we anticipated when we initiated the process.

Vorteile:

Overall Fluxx does what we need it to do and can be customized SO much for our various situations which is great!

Nachteile:

I was there was more ease of collaboration, co editing documents for example would be huge.

A very powerful data management software system that continues to improve

Kommentare: Fluxx forms the central part of our day to day data and grant management process. After initially requesting a much more complicated process flow we shifted to a streamline version shortly after launch. The system is clear, user friendly and easy to manage. Functionality and ease of use continue to improve as new features are added.

Vorteile:

The customisability of the product allows it to be easily setup to meet the individual needs of foundations depending on their internal processes. Fluxx responds to the needs of its users and new features that aid reporting. Being able to share pre-setup dashboards, makes it easy for programme staff to see and manage their grants while management know that everyone is seeing information in the same format aiding comparability.

Nachteile:

The customisable nature means there is a temptation to over complicate; the lesson we learned is make the processes as simple as possible and add features as they are needed rather than trying to make it all things to all people.

Grant Management System Review

Kommentare: As a Fluxx administrator for my organization, I have found Fluxx to be very user friendly, easily customizable, and advanced enough to meet broad organizational needs beyond mere grants management. Fluxx has found a way to meet the modern branding and aesthetic aspects without sacrificing the legal and operations compliance and due diligence needs of the organizations they cater to. I have used three different grant management systems during my career and have been most satisfied with Fluxx.

Vorteile:

I like the organization's people capacity, those who are working behind the scenes to make Fluxx happen, and the customization features.

Nachteile:

The extensive glossary of terms that can be used for filtering. Perhaps offering customizable options depending on a specific organization's needs.

Fluxx was not intuitive

Vorteile:

I liked that we could save our work and come back later. That was a handy feature because we got frustrated loading our grant in. However, the robust ability to store all kinds of attachments and how quick and easy that was were things we appreciated. I think it is overall a great software tool but perhaps the grant was far too complicated to work with the system.

Nachteile:

Our written grant was formatted. We could not do bullet points or any other formatting in the Fluxx portal. That was pretty frustrating. We don't know what it will look like to the funder.