Bewertet am 31.7.2018
Synoptive has been very easy to work with! We are pleased with the development.
Vorteile: The end user experience is excellent. The customer support is outstanding. We have a very complex, custom product, and Synoptive simplified the experience for both the customer and our sales team.
Nachteile: It takes a fair amount of upfront tech knowledge to maintain, however Synoptive is very supportive and provides assistance any time it is needed.
Bewertet am 22.10.2015
Simple and Effective Solution for Online Product Customization
Synoptive worked with us every step of the way to build a product configurator that gave our customers the ability to choose and customize their product to their preference. This makes customers feel empowered and helped increase sales revenue for our business. We always get compliments on how easy and straight forward this design feature is.
Prior to working with Peter on our carport builder most of our sales were over the phone, even though we had products listed on our website through a basic cart. Once we launched our configurator our online total sales transitioned from 12% to 45% within the first month. Because of the work Peter did for us these sales are on top of our usual sales and with no manpower needed by our employees.
I would highly recommend this service to anyone looking to increase sales on their website. We have been using Synoptive for 3 years now and will continue long into the future!
United Carports LLC
Bewertet am 8.1.2020
STX & NIke Lacrosse Custom Builder Sites
Kommentare: They have been great to work with and [SENSITIVE CONTENT HIDDEN] is always responsive, open to discuss challenges and offer solutions that are logical and viable.
Vorteile: Ease of use and ability to customize to maximize the user experience for our customers.
Nachteile: Took longer than expected to setup and beta test, but that was mainly due to the short timeline that we had to get everything developed and functional.
Bewertet am 20.10.2015
Better than you could possibly imagine
Kommentare: This software was amazingly simple to jump into and if I had any questions or ideas on how to make my site more functional, Peter was very helpful and responsive to all requests. Above this, the back end software was already capable of doing everything I needed and more to create a very robust and dynamic product configurator. When we needed more functionality/custom development, everything was reasonable and, more importantly (to me), was fully functional by my required deadline. I had absolutely no trouble navigating the simple XML code used to modify my site quickly and painlessly, and with it being in XML, it was very easy to understand what was going on without much coding background. I would probably say the only downside would be that you need some type of coding knowledge as there's no simplified GUI to make it easier for people who only know how to or only want to point and click. Still very easy to use though.
Bewertet am 14.3.2018
Synoptive gives our customers an easy way to configure our products.
Vorteile: Customers can generate a PDF quote after choosing from all of the options, they can also see all of the different color combinations.
Bewertet am 22.9.2016
Great Experience and Customer Support
Kommentare: Synoptive was able to work with us to bring the concepts that we had for a configurator to life. Peter was flexible as the scope of our project changed and helped to shape a product that would be easy for our customers to use. The customer support was flawless throughout the entire process and they have been incredibly responsive even after the product launch.
Bewertet am 15.10.2015
Outstanding product and service!
Kommentare: Synoptive is a great company to work with. They have helped us build a configurator for our business that we never thought possible. Their team is creative, responsive and wonderful to work with. Any time we had an issue, they were ready to help at a moment's notice. I give them my highest recommendation!
Bewertet am 22.10.2015
Amazing Customer Service
Kommentare: The customer service at Synoptive is on point. Fast response time, fast results, and quality results.