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Über MentorcliQ

Cloud-basierte, preisgekrönte Mentoring-Software, die das Engagement der Mitarbeiter inspiriert und messbare Ergebnisse liefert.

Erfahre mehr über MentorcliQ

Vorteile:

Their A-Z mentoring training that's included with the program allows for rapid deploy and implementation. Best of all unlike other software it's not the typical canned software.

Nachteile:

I would like to be able to store all the conversations separately but maybe I missed something.

Bewertungen zu MentorcliQ

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
5,0
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,6/10

MentorcliQ hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 142 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (142)

Karna
Karna
Talent Development Partner in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great software that actually saves you time and increases productivity

5,0 vor 4 Jahren

Kommentare: We are primarily focused on improving the onboarding experience of our clinical staff at this time. MentorcliQ has been essential in helping us match new graduate nurses with the perfect mentor for them, and then provide timely communication so that both partners stay engaged in the mentoring process. All of our stakeholders have expressed their gratitude for the program, and for the platform, which makes it easy for them to manage the mentoring relationship independently. It also saves an insane amount of time for administrators of the mentoring programs, by automating matching, communication, and tracking. It's been a huge win for us!

Vorteile:

The software has a fairly short learning curve, and end-users tend to be able to use what they need without trouble. I love that it doesn't have a lot of extra that you don't really need. It's streamlined, which makes it easy to navigate to exactly where you need to go without a lot of extra clicks. I'm still learning the app, but I think that's going to be a game-changer for our users!

Nachteile:

I wish there was a little more seamless integration between the different admin functions. For example, in order to retire someone manually, I have to go to Matches to determine who needs to be retired, and then go into Manage Participants to retire them. I wish that admins could click on a user's profile and perform all functions from that spot.

Ngoc
VP, Diversity and Inclusion Practices in USA
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

MentorcliQ Review

5,0 vor 11 Monaten

Kommentare: Overall experience has been very good from implementation all the way to launch. We have yet to complete a full cycle mentoring program but anticipate consistency in experience. MentorcliQ has been a true partner throughout the process and has it been easy for us to plug and play. We were concerned about implementation since we're in a highly regulated industry but our IT and InfoSec teams were complimentary of MentorcliQ's approach and thoroughness which allowed implementation to move along quickly.

Vorteile:

Having MentorcliQ enabled us to scale as it takes out the most manual and time-consuming aspects of running a mentoring program such as participant registration, matching, and monitoring of relationships. The platform is easy to use both for the administrator as well as users. We believe the ease of use relative to other software/platform employees are using for their jobs played a major factor in why we've had 1,300 (about 25% of the employee population) participants join on our initial launch.

Nachteile:

The reporting features could be more integrated and allow customization of how we want to pull and show data.

Antwort von MentorcliQ

vor 11 Monaten

Thank you for your review! So glad to hear that the ease of use helped you get 25% of your employees participating! Love that the Success Squad support have been helpful and that your InfoSec Team was pleased! We appreciate the feedback on reporting and will share this with the Product Team.

Jonathan
Operations Training Manager in USA
Professionelles Training & Coaching, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

MentorcliQ

3,0 vor 10 Monaten

Vorteile:

Being able to see the profiles and track the conversations.

Nachteile:

I would like to be able to store all the conversations separately but maybe I missed something.

Antwort von MentorcliQ

vor 10 Monaten

Appreciate your review and feedback. The Success Manager for your platform will reach out to your admin team with some helpful instructions.

Dayana
Dayana
Talent Mobility Manager in USA
Verifizierter Nutzer auf LinkedIn
Sport, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MentorcliQ is a GameChanger!

5,0 vor 3 Monaten

Vorteile:

Their Smart Matching Technology, Mentorship Philosophy and Digital Forward Foundation to enable mentorship in large organizations

Nachteile:

Reporting exporting is manual, and would be great to have a Microsoft Power BI connector

Antwort von MentorcliQ

vor 3 Monaten

Thank you for your review and your feedback! We will have more reporting coming soon stay tuned.

Larry
Director, Organizational Development in USA
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The application matters, but the team matters just as much

5,0 vor 12 Monaten

Kommentare: We have been able to create a more inclusive program with MentorcliQ. The team there is extremely knowledgeable, flexible and a pleasure to work with.

Vorteile:

Mentocliq enabled our organization to go from a very manual match process with 80 matches that took almost an hour per match, to a 500+ match program that now takes minutes to match. The software is easy to use and they continue to make improvements over time. I'm very satisfied with the application so far.

Nachteile:

At first the phone app was a little clunky but there has been upgrades and now it has gotten much better.

Antwort von MentorcliQ

vor 11 Monaten

Ahh THIS is why we do what we do, it's our mission to help every employee have access to mentoring! Mentoring program admins have a lot on their plate outside of mentoring so we strive to make all aspects of running a program faster and easier. We appreciate the feedback on the App and are always looking for ways to improve the user experience of MentorcliQ on all devices. Cheers to you and the culture of mentoring you are creating at your organization!

Josh
Josh
Senior Manager, Learning Ops & Innovation in USA
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It can't get much better!

5,0 vor 3 Jahren

Kommentare: We have a 4 year old successful enterprise program, a targeted functional program for a specific part of our business, and are beginning early conversations/planning for mentoring programs/circles to support key D&I initiatives (e.g. Employee Community Networks) in 2021.

Vorteile:

The flexibility for different types of mentoring programs, the automation (and time-saving benefits) for creating and managing a program from end to end, and the ongoing enhancements

Nachteile:

An innate challenge is adding another system to our learning stack. The ability to offer mentoring as an "offering" within our other systems (e.g. LMS) would make Mentorcliq even more valuable. Another frustrating aspect (early on) was understanding all of the automation (e.g. backend communications) and how to make it work for us.

Michael
Sr. Manager in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Customer Service for Vendor

5,0 vor 9 Monaten

Vorteile:

Customer service and administrative support is at the heart of MentorcliQ’s engagement with our organization. They do this better than any other vendor.

Nachteile:

I wish that the platform allowed for more support for something like Executive Coaching, which is different from mentoring.

Antwort von MentorcliQ

vor 9 Monaten

You just made our day with this incredible review! Thank you for your generous feedback and for being a fantastic client. So happy to hear that your Success Squad is spoiling you! Appreciate the feedback on adding coaching as well as mentoring, we will certainly share this feedback with our team.

Funda
Funda
Global Leader of Diversity, Equity, Inclusion & Corporate Citizenship in Türkei
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome platform!

5,0 vor 10 Monaten

Kommentare: Mentoring is key to in our strategy not only for talent development but also for our DEI roadmap. MentorcliQ provides a seamless and convenient platform for us to achieve this. The fact that we don’t have to worry about or struggle setting up a new mentoring program is invaluable.

Vorteile:

The platform is really user friendly both for administrators and end users.

Nachteile:

There were a few updates that we needed when we first started using MentorcliQ and all were addressed in a timely manner, I do not have any cons to mention.

Antwort von MentorcliQ

vor 10 Monaten

Thank you for your review! So excited to hear the mentoring is key to tour talent and DEI strategy and honored we can be the vendor to make it happen.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marktforschung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It makes mentoring easy, measurable and fun

5,0 vor 9 Monaten

Kommentare: A really positive experience that provides the right technology enablement around mentoring, helping NIQ's associates to engage and receive useful guidance on how to progress their career.

Vorteile:

Easy to use, provides useful reports around mentoring hours spent, mentoring history etc. and helps matching with the right profile, which is essential for achieving the mentoring objectives.

Nachteile:

It would be useful to see the reports and feedback that my mentees provide for me, in order to ensure that I offer them the best possible mentoring experience.

Antwort von MentorcliQ

vor 9 Monaten

Thank you for sharing your experience! So happy to hear that you are finding the system easy, matching effective, and the reports helpful. Appreciate the call out about your seeing your feedback from your relationship partners. Your Admin can share your feedback from Participant Reports, we will reach out to your program admin and make sure they have what they need.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marktforschung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great platform to start, when you need guidence!

5,0 vor 9 Monaten

Kommentare: The Mentorcliq program has helped me to overcome my fear and start my career with clarity. The mentorship plan is an excellent way to learn about the business world and what it takes to succeed, as well as how to set up a plan for success. The mentors are extremely helpful and have been so kind. I would recommend this program to anyone who wants to learn more about their career path or just get help getting started in their field.

Vorteile:

This help start a goal ,keep track of the milestones and achieve more in career

Nachteile:

When i asked a questions on one of the feature, they helped me to understand and they followed up on the same. hence the team is very responsive and always helps us and listens to our feedback!

Antwort von MentorcliQ

vor 9 Monaten

Love Love Love that mentoring is helping you build your career! Thank you so much for sharing your experience.

Aude
Leadership Development Specialist in Belgien
Metallabbau, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MentorcliQ makes our life easier for mentoring relationships

5,0 vor 11 Monaten

Kommentare: Before having a platform like MentorcliQ in our company we could only “flag” people as “mentees” or “mentors” in our HRIS system but no track of anything else ie: no track of the length of the relationship, neither about the topics discussed or competencies covered, no clue about the number of hours invested and no clue on the real mentor’s capacity. Thanks to MentorcliQ we are able to see all this and even more thanks to the various reports on disposal and for sure, participants to the programme are much more engaged.

Vorteile:

As an end user perspective the tool is so easy to use and very much intuitive and so easy for mentees: to suggest potential mentors based on their profiles, to update their profile (adjusting the competencies to develop), to contact their mentors directly through the platform or even to book a slot in their diaries. The resource library -being now customizable- is very rich and more than useful for any mentor or mentee joining the programme with useful tips (videos also) like the benefits for them, how to get started, various customizable agreements… It is also very easy for them to report-record number of hours invested and topics covered through the QuickcliQ by users to keep track of what was discussed during their meetings.As for the admin experience: “it can be both scary and tricky as the tool is so rich and there are so many sections” this is what I am told whenever I’m giving a dedicated training to admins… I find it great that it follows a logical sequence: launch, match, engage (we do not encourage our admins to change anything there though) and measure. The content helpdesk is a real gold mine: with a lot of relevant prepared material that are customizable and so easy to use which is really time saving and thanks to that we can attract more dedicated people to the programme!What I also really like is that I know I’m being listened whenever we have our quarterly meetings with [sensitive content hidden]: when sharing some challenges we are facing; they always come up with int

Nachteile:

What I like least is the “measure” section as I find it a bit time consuming while extracting any data to provide some figures for a certain scope due to “leavers” (no longer in our company) showing up there but I understood it was for historical mentoring reasons... Could be good if we could upload 2 kinds of reports with "active" and "inactive" people....

Antwort von MentorcliQ

vor 11 Monaten

Thank you for your review! It's our goal to make mentoring easier for admins and participants so this makes your MQ team beam with joy. Coming from leveraging and HRIS for mentoring we are excited to hear that a platform dedicated to mentoring is making a huge impact. We will share your suggestions on the measure section with our Product Team. Thank you for bringing mentoring to more people in your organization!

Ashley
Associate Director, Alumni Services in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Value gained from the product and the partnership

5,0 vor 7 Jahren

Kommentare: This product immediately alleviated the stress of hand matching our program participants, and has proven its value. Now as we prepare for our third year working with MentorcliQ, the system has been improved, and has expanded to continue meeting our needs. We appreciate the honest, genuine nature of the team, and the personal touch we've had to make adjustments. The mentorcliQ team is responsive and flexible, and it's been really nice to work with people who genuinely care about helping us find success in our program.

Vorteile:

The process for setup and implementation has been so simple. The team is accommodating, and helps us send and manage participant invites, and information. The team at MentorcliQ is fast, responsive and helpful in every way they can be. We see an incredible value in the cost of the program because we have received so much helpful analytical information in addition to the other areas of support. The reports provided for our program, and the data we've received about the progress, hours, and communication that's happened with our participants has been the most valuable.

Nachteile:

We can't see what or when participants are communicating, and the program doesn't report back to our alumni database. This con is addressed in the reports we receive each month, so we know communication is happening, and we are able to track ongoing participation.

Angela
Global Head of Talent, Performance & Inclusion in UK
Personalwesen, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent service and implementation

5,0 vor 11 Monaten

Kommentare: MentorcliQ has allowed us to connect our global talent to leverage their skills and experience and create internal talent communities where best practice can be shared.

Vorteile:

The ability to either use smart of manual matches is useful as there is often a need for human intervention. The interface is clear and very simple to use and so far no users have needed to come to admin to ask questions about how to use the platform. The service pre and post sales is excellent.

Nachteile:

It would be useful for not only time-zone options to be listed but the option to click on how many hours +/- that the participant would be happy to have sessions in. This will make it really clear and provide better matching opportunities so they aren't self-selecting and reducing their options for the best matched mentoring partner.

Antwort von MentorcliQ

vor 11 Monaten

So happy to hear that the service and implementation from pre-sales to post-sales has been excellent and that the users are finding the platform easy to use! It warms our mentoring hearts to know that we are helping you connect your global talent and they are creating a community at work through mentoring. We value your feedback on timezones and have shared this with our Product Team. In addition, your Success Squad has a solution on the way for you shortly.

Lora
Director in USA
Risikokapital & privates Eigenkapital, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tremendous experience with the customer support team, easy to use and impressive functionality

5,0 vor 6 Jahren

Kommentare: Increased functionality to make smart matches and communicate with participants, easy to use platform, reduced administrative burden, helpful and thoughtful customer service team!

Vorteile:

The software has more advanced functionality than any other mentoring software I've personally used, and it relieves so much administrative time through features like SMART matching, self matching, and automated communication. The MentorcliQ team has been universally thoughtful, meticulous, responsive, and an absolute pleasure to work with. They have gone above and beyond to help me launch a new version of the software.

James
Organizational Development Specialist in USA
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MentorcliQ is excellent mentoring platform.

4,0 vor 12 Monaten

Kommentare: It is a great platform which is well supported with customer service.

Vorteile:

AI matching is great. Customer support has been outstanding. Tracking and ease of mentor management is fantastic.

Nachteile:

The inability to attach documents to scheduled mentor and mentee emails causes extra work.

Antwort von MentorcliQ

vor 11 Monaten

Great to hear the SMART matching, Success Squad support, and tracking has all been "fantastic" for you! Appreciate the feedback on attachments for communications, we will bring that to the product team - stay tuned!

Marzza
Marzza
Sr. Consultant Global Talent Management in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Partner

5,0 vor 2 Jahren

Kommentare: The excellent partnership with our MentorcliQ support team makes the difference when providing excellent service to our mentoring enterprise programs.

Vorteile:

Easy to use and user friendly! It’s customized to meet the needs of our global enterprise.

Nachteile:

We definitely have an opportunity to seek additional ways to evolve and improve from a reporting aspect.

Amy
Director, People and Culture Development in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Exceptional Platform and Experience

5,0 vor 4 Jahren

Kommentare: We are experiencing a lot of benefits in the initial launch and adoption of our mentoring programs. Our associates (all levels, roles) are reporting positive experiences within the MentorcliQ platform and in their mentoring partnerships.

Vorteile:

MentorcliQ's software is exceptional. I appreciate the ability to build multiple mentoring programs that meet the unique needs of our workforce and talent development strategies. The platform is user friendly for our administrators as well as easy to use for our mentor and mentees. I really like the smart match functionality, communication templates and surveys available to easily capture metrics (ROI) within the platform as well.

Nachteile:

[SENSITIVE CONTENT HIDDEN] have been incredible partners in our work. I really appreciate how friendly and helpful everyone is at MentorcliQ and how passionate they are about the platform and mentoring. Their enthusiasm is contagious! MentorcliQ is a delight to work with, thank you!

Richardson
Richardson
L&D Global Manager in Spanien
Verifizierter Nutzer auf LinkedIn
Öl & Energie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best Mentoring tool

5,0 vor 11 Monaten

Kommentare: My overall experience until now is very positive - we are improving our mentoring engagement and developing our people.

Vorteile:

For a user experience, it is easy to use and for a program manager, ir is very complete.

Nachteile:

MentorcliQ is always improving its services and platform.

Antwort von MentorcliQ

vor 11 Monaten

Thank you for your review! Glad to hear your users and admins are finding it easy to use. Looking forward to helping you continue to improve mentoring engagement and developing your employees!

Anna Marie
VP Global Talent Management and Organizational Effectiveness , Wyndham Worldwide in USA
Gastgewerbe
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mentorcliq are professional, supportive and extremely knowledgeable in the field of mentoring

5,0 vor 6 Jahren

Vorteile:

This is a simple tool that allows business to connect and develop their talent and track the results effectively. As a L&D professional the tool brings simplicity to what can seem like an overwhelming task allowing a business to scale and target effectively.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Mentorcliq has built a turnkey solution that is the best software I seen in years.

5,0 vor 6 Jahren

Kommentare: It allow our organization to rapidly deploy and implement without hassle and most important the training made available to users is by far a huge bonus.

Vorteile:

Their vase knowledge in mentoring allowed us to not only launch a successful mentoring program but sustain it for years to come. Key attributes to consider: MentorcliQ software ease of usage for our employees allow them to spend more time in Mentoring sessions and less time in the application, which was one of the key deciding factors when selecting the best vendor. MentorcliQ ability to rapidly response and adapt to our environment allowed us to reach 23 countries and encourage cross collaborations across the organization, which makes for a good strategic business partner. Their A-Z mentoring training that's included with the program allows for rapid deploy and implementation. Best of all unlike other software it's not the typical canned software. They are consistently creating new features to ensure they meet clients needs and you can rest assure they are keen on meeting agreed timeline to meet business needs.

Miriam
Chief Inclusion Officer in USA
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MentorcliQ Solves Multiple Business Problems

5,0 vor 11 Monaten

Kommentare: Mentoring (MentocliQ) is the gift that keeps on giving. The benefits include higher engagement and inclusion levels and significantly lower turnover rates. Behind Every Successful Employee is a Mentor

Vorteile:

The team is awesome. Also, the product fit in the low effort and high impact category.

Nachteile:

The global tool is very easy to use and provides valuable insights, including ROI.

Antwort von MentorcliQ

vor 11 Monaten

Thank you for your review! Love that your team is finding MQ easy and is seeing the ROI of mentoring. We believe every employee deserves a great mentor to help them thrive in their career. We are inspired by the impact that mentoring in having on your organization!

Jennifer
L&D Advisor in USA
Immobilien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

They make it easy!

5,0 vor 3 Jahren

Kommentare: I helped launch the coaching/mentor program at my original company which was taken over by another one... so two company experiences and each time the MentorcliQ software and team makes it easy for us. I appreciate your company and they way you interact with ours. Thank you for making mentoring fun!

Vorteile:

The ease for all users, admin to the members on our teams using the programs as mentors and mentees. It is straightforward and easy to navigate.

Nachteile:

No negative feedback. I just look forward to hopefully attending more MentorcliQ conferences and virtual calls.

Ariane
Virtual Jewelry Expert Supervisor in USA
Einzelhandel, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing!

5,0 vor 10 Monaten

Vorteile:

Very fun way to connect with different people across the organization and build relationships than span beyond the duration of the program.

Nachteile:

Overall very responsive, no complaints at all

Antwort von MentorcliQ

vor 9 Monaten

Speaking of fun, we're doing a happy dance over here after reading your review! Thank you for your review, we are so glad to hear that mentoring is helping you build relationships during and after mentoring.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent partner in mentoring

5,0 vor 11 Monaten

Kommentare: My interaction with MentorcliQ has been exceptional. From the initial meeting to the product introduction and use has been on point.

Vorteile:

The product is excellent. The team is exceptional.

Nachteile:

At this time, I do not have anything I don't like with MentorcliQ. The team is very proactive about addressing any possible issues ahead of time.

Antwort von MentorcliQ

vor 11 Monaten

So happy to hear you are enjoying MentorcliQ and the Success Squad Team. We will keep striving to exceed your expectations!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Onboarding Program with MentorcliQ!

5,0 vor 5 Jahren

Vorteile:

Signing up for the onboarding program was really easy, in minutes I was able to log in, update my profile and then soon I was matched up with my mentor. Along the way I was able to log the time I spent and track my goals. Having an onboarding program was a really helpful way for me to get to know the company culture and kickstart my experience. I am looking forward to being a mentor soon!

Nachteile:

I hope a future version of MentorcliQ could respond to all my emails for me - just kidding, everything is working great! :)