Bewertet am 27.6.2019
The Best Multi-Platform MDM
Kommentare: For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.
Vorteile: Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.
Nachteile: The name Hexnode is not very catchy and it's sort of hard to remember.
Bewertet am 7.2.2018
Fantastic product, Awesome service
The support makes this a stand out offering.
I often approach suppliers with money to spend and a use case to deliver, most but not all demonstrate passion and reliability whilst in review stages and then in on-boarding and delivery.
A few continue this throughout there working relationship with you.
Hexnode have shown a unique passion to be the best at what they do, regardless of my needs they strive to deliver more to make there solution better. This in turn make give me more tools in the kit.
Hats off to the team and keep up the good work!
The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you.
The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response.
I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions.
The plans are well laid out from a pricing point of view regarding the functions associated.
The team also have taken on board feedback and requirements and even added functionality where appropriate.
I you know nothing about MDM but know you need one I dont think you could find a better team to help you.
If you need an MDM solution to grow with your business needs then this is likely to be a great fit.
Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example.
My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.
Bewertet am 31.1.2020
Limitless features, but be careful
Kommentare: This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.
Vorteile: You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.
Nachteile: Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.
Bewertet am 22.5.2019
Usage of HexnodeMdm
Kommentare: We are facing the node connectivity issue while adding the more than one devices which is connected in the same network.
Vorteile: It help us to monitor, manage and secure the mobile devices across your entire organization.
Nachteile: Its payable. It also much costlier in use.
Bewertet am 8.10.2017
Kommentare: we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one
Vorteile: non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software
Nachteile: as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system
Bewertet am 11.9.2019
Vorteile: This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple. App catalog is amazing! so sleek and looks really appealing.
Nachteile: I have nothing to write here. Hexnode has been amazing
Bewertet am 9.8.2019
Great Web UI, an improvement over Maas360
Vorteile: It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.
Nachteile: Not as feature packed as Maas36, but works perfectly for what we need in our organization.
Bewertet am 28.5.2019
Security and Management software for mobiles
Kommentare: It helps us secure many mobile application which contains the SPI data. The security is good, User Interface is good. It is a very good product.
Vorteile: I comes with a very good Security structure for mobile applications. It comes with functionality of secure and wipe. All mobility platforms which includes Windows (deskpto, laptops and phones Phones), iOS, Android , macOS etc are supported by Hexnode MDM.
Nachteile: No technical glinche detected as of now, in my knowledge. The support could be better.
Bewertet am 24.4.2018
Hexnode is a great value. Works great with Android and iOS!
Vorteile: The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account.
Nachteile: I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support.
Bewertet am 13.11.2018
Feature rich and easy to deploy MDM solution
Kommentare: Hexnode have helped us in delpoying our MDM solution in record time. We've been looking for MDM solution that we can easily try out and deploy and manage with the current size of our business and number of devices, and Hexnode is the right solution. From pricing, support and ease of use -- it's a winner.
Vorteile: From initial setup of the devices and setting the configuration profiles is a breeze. It is very easy to try out the solution and they have a very responsive and sales and support team. For the basic features we are looking for like Kiosk and application lock, it works like a charm.
Nachteile: Some of the features are not available in some android brands but it's not that a big issue.
Bewertet am 24.10.2017
Kommentare: Locked down the tablets we needed without a massive cost.
Vorteile: Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.
Bewertet am 2.10.2018
The best MDM around
Kommentare: Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.
I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use!
Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.
Nachteile: the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.
Bewertet am 6.10.2017
They have always been there with support
Kommentare: control of ipads for 5 grades under one roof. We are a small school and this works for us
Vorteile: easy to push apps to elementary teachers. the selections are unlimited. I get all devices in one website
Nachteile: Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes
Bewertet am 12.9.2018
One of the BEST MDMS!
Kommentare: Device management and full control, device monitoring
Vorteile: Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.
Nachteile: Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.
Bewertet am 6.10.2017
Super support. Excellent mobility management.
Vorteile: Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.
Nachteile: When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list
Bewertet am 24.1.2019
Lots Of Good Features But Can Be Complicated To Set Up
Daniel mario M.
Kommentare: The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done
Vorteile: Rich feature set, works well, excellent support.
Nachteile: Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.
Bewertet am 8.5.2018
Kommentare: Allows us to have a tablet that is secure and single purpose.
Vorteile: It's easy to manage and the customer support is great! We have it set up on 18 tablets now and works great. We use it daily.
Nachteile: I wish I had more control over software updates, but I think that's a fault of Android, not Hexnode. No major complaints.
Bewertet am 20.12.2018
Best MDM Solution for Manufacturing!
Kommentare: I haven't tested the Windows app yet, however, we are getting ready to deploy our first set of laptops with the Windows MDM. The iOS app has been tremendously helpful in tracking locations of all of our devices.
Vorteile: This software was the easiest to get hooked up to our DEP and MacMini, and it was super simple to configure. Feature packed, and helps even the leanest IT Departments to deploy a viable MDM solution.
Nachteile: Importing users phones that were not going to be wiped (as part of the DEP/Apple Configurator on the MacMini) led to some weirdness with apps, but brand new phones and devices will be able to import in with no issues.
Bewertet am 27.3.2018
Excellent, Intuitive, Easy to Use
Vorteile: Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode
Nachteile: No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.
Bewertet am 23.7.2019
Excellent Functionality and good support
Support is timely and very helpful.
Portal is user friendly.
Quick to set up what you want the way you want it.
Nachteile: Price is high. Other than there is nothing to dislike about this service.
Bewertet am 13.8.2019
A modern MDM product with great set of features and dev friendly APIs
Kommentare: We are trying to build a knowledge experience product where Kiosk mode is important feature considering young users' safety to avoid them opening non-safe applications.
Vorteile: Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup Single mode and multi mode Kiosk mode works as advertises. Nice set of out of box reports.
Nachteile: Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately. Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places. APIs should allow pagination and filtering for users and devices.
Bewertet am 26.2.2018
Hexnode has made it a lot easier for me to manage the 165 tablets that i have to take care of
Kommentare: Tablet control
Vorteile: the way that you can update programs that you use for business without have to have each person come in. i just update the app i need and when they sign on it prompts them to install it and we are done works great
Nachteile: Disenrolling a device could be a little easier if you do not have time you have to do it in 2 seperate sections for it to take place right away other wise you can wait a few minutes and it will do it from the seach screen
Bewertet am 1.3.2018
Best support I've had for software ever.
Kommentare: Remote solutions and customer monitoring.
Vorteile: Well laid out rules and setup for managing devices and processes. Enrolling and changing apps is super simple and quick. Features for price plans are very useful in offsite maintenance.
Difficult to find a specific device or group. Challenges with getting device to perform as rooted.
Support for older android devices is limited and some features like data monitoring should be a given.
Bewertet am 13.11.2018
Best features and support thus far
So far I think hexnode may end up being the MDM we choose to support our iPads at our institution.
The ability for it to support android provides potential in the future for the other end of the spectrum without the need for another service/application.
Vorteile: I liked that as soon as I setup my account I was called by a member of Hexnode's support team. Even though I was unable to answer, it really showed that they want to make sure you get setup and moving right away with their product.
The setup for this MDM is a little different/harder to find than the others I have tested so far.
Once I got a feel for it though it started flowing much more smoothly.
Bewertet am 1.3.2018
Manage devices easily and support is terrific
Kommentare: Easy management of a number of devices both locally and interstate.
Vorteile: Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.
Nachteile: Missing some features (e.g. Battery level display on web interface) although they are planned. It would be nice to be able to download a PDF manual to consult instead of individual web sections.