Bewertet am 21.12.2015
Efficient lead generator
Kommentare: My campaign with RightHello was very successful in terms of leads generated. The open rate and the response were so high that it is hard to compare to any other tool. I have recommended it to at least 5 other companies.
Bewertet am 2.12.2015
The team is always available for you
Kommentare: From the start of the email campaign to the end, the team is always here to answer questions. We are really satisfied and we have already recommended RightHello to an other company.
Bewertet am 9.12.2015
Fantastic business development help
Kommentare: RightHello are a tremendous help collecting business development leads for us. Their team makes hard work very easy for us.
Bewertet am 8.2.2020
Stay away from RightHello
Kommentare: Absolutely appalling. I wouldn't recommend doing business with this company or with the [SENSITIVE CONTENT HIDDEN]in any other ventures.
Vorteile: The only positive aspect about this service is that they are supposed to offer you a money back guarantee if you haven't received a certain level of response rates defined in your contract.
Nachteile: There are multiple concerning matters and alarm bells. Firstly, I noticed that the data that they were providing me with was not really targeted. It seems like they purchased this somewhere or have very old data. Secondly, the content of the emails they came up with are very basic. They don't really do anything and their process of gather your requirements and understanding your business is pretty much close to non-existent. You will end up drafting your own campaigns because their writers don't understand your business, your unique selling and most importantly your values (I'm not surprised because they don't seem to have any). Finally, due to the fact that their data is not good and their writing/sales skills are basic I didn't really end up getting any results, and this is when things turned sour. As per my contract with them, and even advertised on their site, they will offer you a refund if a certain level of response rate has not been hit. In my case, my response rate was 0. I kick started the process to get a refund and at this point I realised I wasn't going to get my money back. I tried contacting multiple people in the organisation including the [SENSITIVE CONTENT HIDDEN]and never got any form of acknowledgement through various sources and multiple occasions. It's been over 2 years and I still have not heard from them.
Bewertet am 19.6.2018
Poor data, poor messaging and very slow to execute
Kommentare: No benefits at all unofrtunately.
Vorteile: Not much to be honest, the ability to quickly review and select contacts are good. If you negotiate you can easily get their service for 50% of what the salesperson quoted, especially towards the end of the month/quarter.
Nachteile: One of the most important things for target outreach is data quality. This is very poor with Righthello, most companies are in their platform but very few contacts and most of them outdated. The grammar and spelling of their messaging is very poor and needs to be reviewed extensively. Customer support/success is responsive but not pro-active.
Bewertet am 9.6.2018
Pathetic service with no support
Vorteile: Nothing! There's nothing to like. It's just database of top companies that you can easily find on internet. They will show you some sample contacts if you ask them before purchasing but even those are not present in their database.
Nachteile: There's no support. The data quality is extremely bad. 90% of the emails bounced back. There was no onboarding process. Emails sent to support or any of the sales person went unanswered.