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Realm integriert grundlegende Aufzeichnungsfunktionen in die täglichen Abläufe deiner Kirchengemeinde, damit deine Mitarbeiter*innen gut ausgestattet sind und deine kirchliche Gemeinde eingebunden ist.

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Nutzerbewertungen filtern (252)

Jilliane P.
Jilliane P.
Business Administrator in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Realm has been an excellent resource for our congregation and staff.

5 vor 3 Jahren

Vorteile:

We use Realm Connect - the level that allows for congregants to log in and use the app feature as well. Realm is easy to use and intuitive to figure out. The staff love being able to get to it anywhere and that they can even work on their phones on things if needed. Realm has features that make life easier for church staff, while also allowing the congregation to connect with each other. The Realm development team is always looking at ways to make it easier for people to know where to go, while also trying to find ways to make the church staff's lives easier as they input the data. Additionally, the support staff is very knowledgeable and helpful. I rarely have to wait for support help and if they cannot fix an issue while I am on the phone with them, they are quick to follow back up.

Nachteile:

There are still areas they are building out and things that are not there yet. For example, today we tried to copy a list of people from a registration event into a group roster as the group decided they wanted to be able to communicate with each other during the study. This was not a feature that was available yet, so the person entering the data had to manually add the people to a group. But, they have an enhancement request portal where Realm staff users can enter ideas in on what to change or add and they follow that portal very closely. The things that are not there yet are a small trade-off in my mind, as overall Realm is incredible software. And knowing that those things will come soon makes it easier for me to help my staff realize that if they can be patient for a little bit longer, everything will be in one place. They really like that!

Lashun H.
Finance Manager in USA
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Realm is Great!

5 letzten Monat Neu

Kommentare: Our overall experience with Realm has been great, we truly enjoy using this product; our senior members love using the Realm app for their giving and enjoy the accounting module.

Vorteile:

Our church transitioned to Realm July 2018, one of the initial reasons we switched was because of the people side, the ability for our congregants to create and manage profiles, as well as, the ability to give and see/manage their giving, the ability to view and print their own statements. We also appreciated other features such as check-in and pathways. The accounting module made the entire process so much easier the placement of the modules and ease of use, the ability to track giving using the dashboard as well as attendance and membership. The transition was easy we discussed the modules we needed and what information to transition and the representatives did everything else. It was a very seamless transition.

Nachteile:

Currently, there is not a lot that is disliked about this product, but there is always room for improvement, there are some additional features I would love to see in the accounting module that allows for even more ease of use. I have submitted those ideas and so far one of them has happened and they are working on the other.

G. H.
Financial Assistant in USA
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Serious Gaps

2 vor 2 Jahren

Kommentare: Frustration is the best word that describes my experience with Realm. Frustration on finding information, frustration on looking for help, and frustration even on the help desk. When I write an email, it is almost as if I am getting a computer response telling me only a simplistic response that does not consider my question on the background that I provided.
It seems that my complaints fall on unconcerned ears when i express them to the Staff.

Vorteile:

I like the ability to use a check scanner with the giving software

Nachteile:

There are serious gaps in the way Realm relays information. When certain payments are made online, the software does not notify the Administrator of their receipt. I have to go and look for the payments (such as VBS registrations) without the software telling me that it has come in. Then it does not list the deposits from the registrations, only the individuals that made payment, after I go outside the giving module. Our checking account has been out of balance because of this. Also the giving statements allow very little configuration. The pledge set ups do not allow for change. Nor can you easily go back to a previous screen or report that you had to navigate from. I do not find the software intuitive, and often have to search for long times to get information that I need, The searching seems fragmented and not easily connected. When i edit a previous gift I do not get a notification or ability to print out a report so I can do a journal entry so we can keep our records balanced. The online help is entirely worthless. It lags far behind many other help searches that I use for software. I feel that I am forced to call the help desk. Usually after searching for at least a half hour down many dead ends, the I call the help line and there's another 30 minutes explaining my problem. And another 20 minutes hearing the condescending comments telling me that I have to not expect REALM to preform according to my expectations. It is not seamless, nor is the contribution

Traci H.
Director of Business Operations in USA
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

St. Andrew Realm Review

5 vor 2 Monaten Neu

Kommentare: We all enjoy Realm and what it can do for us and our church. We do not use the Financial piece, but hope to someday in the future.

Vorteile:

This software is now used by our entire staff. We all speak Realm language and we keep our teams trained.

Nachteile:

Probably how some of the reporting exports are not all the same. The opportunity to expand on queries and customize downloadable data would be great. Another thing is that there isn't a calendaring program that replaces Facility Scheduler. To have this all in one place would be good.

Karen S.
Director of Finance and Administration in USA
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

REALM is Easy

5 vor 2 Jahren

Kommentare: We enjoy the products ability for us to track giving, children/youth that are registered to track for attendance. We track worship service attendance that is required by our Diocese and of course giving is imperative and the system allows us to do this an efficient matter.

Vorteile:

The best part of the feature that all religious institutions could benefit from is the giving module. The online giving is very easy and user friendly and processing of the gifts is very easy for the administrators of the church. We recently rolled out groups and have a BETA group using it. They are very excited about the capabilities and have added their own members and published documents for them to use and communicate. We use the product for event registration and that process has been easy as well, it is intuitive and provides a lot of options for tailoring to particular event needs.

Nachteile:

Currently the serving module needs to be built out more for us to fully utilize it. We are trying to avoid having the serving team send emails back and forth about coverage and needs. We also would like more customizable features when it comes to background color and newsletter type communications.

Michelle P.
Realm Administrator in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Realm Is The Best Database

5 letzten Monat Neu

Kommentare: I was responsible for rolling out Realm to my church. The training we received was great and the support resource materials helped out a lot. Unfortunately, my budget and team was super small, so it didn't go as well as I would have liked. Many of the congregants are very resistant. I use Realm for taking attendance weekly and I maintain the directory. I am also responsible for all training. Everything is really easy to work with except the congregation themselves.

Vorteile:

I've worked with many databases in the past, including helping to build them from the end user point of view, and Realm is the best I've used. It is very flexible and user friendly. The Help feature is really helpful and the rare times I've had to contact customer service, they've been super friendly and very knowledgeable. I love using Realm!

Nachteile:

My biggest complaint is that I have some members in my groups that do not receive the Realm emails when I send them out. I've called customer service a couple of times and have been directed to look for the emails in Spam, but that is not always the problem. I don't understand why some emails don't get received.

Joy P.
Parish Administrator in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Realm Software

5 vor 2 Jahren

Kommentare: I have had a positive experience with Realm. I have not had any questions that couldn't be answered or any tasks that could not be accomplished.

Vorteile:

The software is extremely easy to use. I appreciate the Realm help center and Ministry Smart training platform. The software was easy to implement and to train others to use. Switching to Realm went smooth; I had no issues developing my chart of accounts, producing financials, recording a pledge campaign and pledges. Our membership data base stays up to date with the access our members have to the software. Our directory is never out of date.

Nachteile:

I have not found any missing features. The software was easy to impliment.

Judy G.
Parish Administrator in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for church

5 vor 3 Wochen Neu

Kommentare: It’s great and so much easier than other systems we’ve used. Intuitive and responsive.

Vorteile:

It’s easy to use and learn. Love the interface with our website for payment processing.

Nachteile:

Difficult to get parishioners to use online although online payments have been better since COVID. Can’t always find or create reports.

Scott D.
Pastor in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Onrealm Feedback

4 letzte Woche Neu

Kommentare: Overall, positive! We have used realm for 7 or 8 years and are satisfied.

Vorteile:

Organization and efficiency is important to us and this helped with both.

Nachteile:

The usability for our congregation. It was difficult to engage the whole congregation. People did not want another app.

Jason H.
Life Groups Pastor in USA
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pretty good

3 letzten Monat Neu

Kommentare: Overall, we'd like the reporting to be more robust and user-friendly, dashboards to be more responsive, and communication and app performance to improve.

Vorteile:

Realm is a great choice if you are already integrated into the ACS universe but need to upgrade. It is simple to use and the transition is straightforward if you're moving away from PeopleSuite. Online giving is easy to set up and the fees are competitive.

Nachteile:

The communication features are not good. The outward-facing app, Ream Connect, lacks functionality that would make it seamless, compared to competitors.

Dave S.
Worship Pastor in Kanada
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A decent web-based database

4 letztes Jahr

Kommentare: The customer service has been good, and their demo was reasonably well done, though their app crashed for their employee multiple times. I asked some tough questions about features that they said they were still building, and they admitted that they really couldn't compete with planning center in terms of a service planning module, but other things seem pretty good. My preference would have been Planning Center overall, but our finance people pushed us towards Realm because of some of the options on that side, so I'm living with it and trying to figure out how to manage my volunteers and services in planning center while keeping our main database and pathways on Realm. It's not ideal, but Realm doesn't seem bad per say. One oddity was that Realm's marketing pitch included the fact that they were a family business. I love families, but "family business" to me is a point against when I'm dealing with a software development company - as a user I want excellence of design and programming with great customer service, not friendly staff who are also designing software. That being said, we haven't had any significant issues or feature limitations yet!

Vorteile:

Because we were previously on ACS, it was easy to import previous data. The online interface is much friendlier than the old version, and it generally has good features and capabilities, but as with any database/CRM, it's all in how you set it up and implement use. Overall, it's a solid choice.

Nachteile:

Being a Planning Center Services user who's dabbled in other Planning Center products, I prefer the integration and user interface of planning center. Overall Realm feels more PC than Mac - sturdy, but not as pretty and at times a bit frustrating with the number of clicks you need to do to get to where you want to go. It's functional, but it feels like it'll take longer for people to learn how to set things up and do things properly, which will impede good rollout and ultimately depth of functionality because of that.

Andrew N.
Director of Membership in USA
Religiöse Einrichtungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Church Membership Projects and Sacraments

4 vor 2 Jahren

Kommentare: I work on our membership records, groups, the Realm app, events, registrations, classes, and even meals. I able to schedule all of these in Realm and push them out to a congregation of over 4,000 with relative ease.
As a communications tool for a large congregation, Realm is our software of choice.

Vorteile:

I like that, when used properly, Realm allows us to create profiles and provide a 360-degree story of a member's engagement with our church. Births, baptisms, marriages, deaths are dome of the events that we need to tell a member's story. Using the attachment feature allows us to attach all letters, documents, certificates, an communications that allow us to tell these stories. Realm allows us the option to digitally replicate the traditional church records and ledgers that we keep. It allows all of these documents to be easily accessed by out staff. We also find that Realm is critical to our mission when we are preparing for our annual Charge Conference. Being able to pull reports and statistics through setting up custom queries is critical to this mission. I also like that we can add specific attributes, roles, and committee descriptions that apply to the life and the ministries of our church. I taken on a project of digitizing decades of church records and documents and connecting them to member profiles. I would never have been able to accomplish this with such ease and accuracy if I did not have Realm as my primary software.

Nachteile:

There is an occasional hiccup where we receive error messages, such as "504 Gateway Timeout" or "Internal Error." These are usually easily resolved when we contact the service center.

William B.
IT/AV Tech in USA
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Realm is a good church database

4 vor 2 Jahren

Kommentare: Overall Realm is a good a product. It was first rolled out to small churches and it shows that. It seems that the programmers and decision makers still look at the small churches instead of larger churches when adding features.

Vorteile:

It is a communication tool as well as a database. They keep improving Realm. Ease of finding duplicate entries. Customer support is the best in the industry.

Nachteile:

There are many features that larger churches need to use the software the best and Realm does not seem to be in any hurry to provide those features. They make larger churches figure out work arounds which is never good. Difficult to get the needed reports for our auditor each year. Contributions is not done by the best practices for debits and credits. They line through entries when a charge back is made at the bank instead doing a debit, which shows a money trail for audit purposes.

Loseke L.
Director of Connections in USA
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good product and always improving

4 vor 2 Jahren

Kommentare: Tech support is very helpful if you just need basic help in making something work. They don't seem to know the "big picture" to make suggestions or improvements on what you are asking. However their developers are very accessible, so I like that I can reach someone else with a question or when I need guidance on setting up something.

Vorteile:

It is very user-friendly and easy to train new employees on it. Being a new product, they are constantly updating and improving on the features. It was developed from years of software experience, so it is very relevant in everyday church use.

Nachteile:

Several of the newer releases address needs we've been asking for, but they are done in a somewhat complicated way. It addresses the need, but not as directly and simply as I would like. I feel like they need to take a step back from some new features and refine and improve what they currently offer.

Judy J.
Parish Adminstrator in USA
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Realm - Excellent Church Software

5 vor 2 Jahren

Kommentare: Realm has facilitated communication in the church and is extremely versatile given its use on a computer or mobile device. By enabling parishioners to directly engage with each other, with their own profile and church groups they are in - it not only provides the staff with a powerful software tool, but enables the entire church to engage and connect. This is probably the greatest strength of Realm: its function as a staff tool (database management and financial accounting) as well as ability to create engagement, connection and community within the parish. All in one place.

Vorteile:

Realm is exceptionally easy to learn and use - and it's relevant to how a church operates its ministries as well as how a church manages its finances and its people database. Developers solicit input from users for program enhancements and continue to release new functionality that just makes the software better and better. Both the database management component (how we manage the people in our church) as well as the financial accounting component are exceptional. The bonus is how the functionality also supports how we operate our ministries (managing volunteers, coordinating education opportunities, communication and engagement)

Nachteile:

Not sure I've found anything I don't like. At this point, Realm continues to amaze me.

Joshua H.
Office Administrator in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tremendous organizational tool! A bit lacking in some desired features and user-friendliness.

4 vor 4 Jahren

Vorteile:

Realm has been our only experience with CHMS and it has been well worth every penny. As a small church of about 200, we know there's so much more that this software is capable of doing that we simply do not have a need for at present. We love the organization Realm has given internally to our church staff and volunteers. The ability to track giving (both regular offering and pledge funds) through Realm is very sound and ensures accuracy in our financial record keeping. It also makes creating and sending year end giving statements a breeze! This software seemingly has no ceiling in its ability to query any information we want to gather from our people (as long as we have imputed the information when adding profiles). We can then quickly generate a report from that information that is easily shareable. Creating groups is also a great feature that has helped us, internally, better understand who is doing what and has subsequently helped us to be more intentional and effective in our communication. Routine tasks that we use Realm for on a weekly/daily basis include: recording giving, finding pertinent information about our people, generating reports/labels, adding profiles of our people and assigning them to groups, and communicating via Realm's email feature with various groups in our church.

Nachteile:

The calendar is not as functional as we had hoped and does not allow for integration with Google Calendars. This has led to our avoiding any use of Realm's calendar. We have also not made use of the Events feature in Realm as there is no public-facing side of Events Registration (that we have found) that could tie in with our church website. The interface is not very intuitive/user-friendly and has held us back from opening up the software for use by more volunteers to handle tasks such as Check-in and Pathway's. This has also prevented us from allowing group leaders to manage their own groups' members, record attendance, coordinate events or activities, or to communicate directly with one another. The online giving feature does not currently allow for any embed code to make for a more seamless online giving experience.

Jenn B.
Director of Ministry Process Development in USA
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Congregational Care Tool

4 vor 4 Jahren

Kommentare: Realm is the key tool to care for our congregation in intentional ways.

Vorteile:

First we love that all of our systems are now in one place. Moving from running ACS OnDemand, AccessACS, and The City to just using Realm has created efficiency. Realm has allowed better care of our large congregation and opportunities for closing the back door. That's what we like most. With nearly 4,000 attenders on a weekend, knowing when people are disconnecting is difficult. With easy attendance through the app for all of our classes/events/offerings, and indications coming to the surface in reports when people begin to disengage, we can intentionally follow up with them for potential ministry opportunity. Along the same lines, being able to have family/individual profiles which really show a complete picture of a person and their involvement, along with what processes they're involved in, what events they've attended, what milestones they've met, and any notes pertinent to pastoral care for them as individuals, we are in a better position to care for our congregation than ever before. Dashboard reports are great and put a lot of actionable data at ministry leaders fingertips.

Nachteile:

Communication via Realm needs some minor improvements. The ability to share a message with multiple groups is missing at present. The option to reply to an email notification and have the message go back to the original thread in Realm is missing. Those two improvements would make a big difference in communication, as well as the ability to "feature" a post within a group to make it stay at the top of the group's News Feed. Need to be able to turn off ability to comment on a particular post, yet not delete it -- something that's informative in nature, but we're not necessarily looking for responses on. Emails coming out of Realm need to be more customizable to have the look and feel the sender is going for. Calendar/events in Realm needs some help too. We are not to the point yet where we could use it as the one place to see events, as it's listing all service times and things we don't necessarily want to show in the events listing (things that are a given and don't need to be listed as events -- however they have to be in there so attendance can be marked/entered). A few enhancements need to be made in event registration as well, though it has come a long way.

Lynnette W.
Financial Administrator in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product and support!

5 vor 5 Jahren

Kommentare: This product is not as robust as some of the other big products out there, but it has almost everything you need to get the job done. Many organizations do not need or want all the bells and whistles that those products have, nor the cost they come with. Realm manages people and their contributions with ease. It has the ability to use groups to track attendance and facilitate communication among the groups/ministries of the church. The customization fields allow for tracking needs specific to individual ministries as well. For attendance, there is a check in system that can be utilized that can be set up to provide security labels for children's ministry. It can also be used to check in for Sunday School or other events as well. This is tied to the attendance so that if the check in is utilized, the support staff/volunteer posting of attendance is reduced as well. Then you have the support. If you ever run into a question or issue, there are wikis to help you along. The wikis are not just a long list of stuff, but are set up so that when you click the "?" button, it opens the wiki that is specific to the page you are on, so no more searching for what you need in a long list. If that doesn't help, you always have the support team standing by so you can call and get assistance as well. They are always ready to serve and never talk down to you because you ask a "dumb" question.

Vorteile:

I like that the software developers take the time to listen to the users and frequently upgrade the software with features that users need, not what they think we should have. The UI is intuitive and easy to use. The wikis are robust and use lots of pictures so there is not confusion as to what needs to be done. The support team in knowledgeable.

Nachteile:

The search engine is not as robust as some other products, but that is improving as the product develops.

Robin N.
Office Administrator in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

REALM: user friendly software with exceptional customer support!

5 vor 2 Jahren

Kommentare: I highly recommend the investment of time and finances to get the full benefit of the software by getting the training needed! I wish we had done so when we got it. I feel we would be so much further along with the benefits of the software instead of still struggling to search through helps and webinars to find how to do something simple.

Vorteile:

I love the ease of using the software. Everything is easy to navigate and it manages people and contributions very easily. They are always adding improvements which is a plus. I know that there is so much more to this software but we haven't got there yet. At the time that we transitioned from ACS on demand to REALM we were not able to get the training needed to transition more smoothly and regret so much now that we didn't just wait until we could afford to actually get the one on one training that is so needed in order to really benefit from ALL that REALM has to offer and to expedite using it more effectively quicker. As they say, every software is useless, if those using it are not trained to use it! Love how online giving posts directly to the members statement and is very user friendly.

Nachteile:

Can't complain much since I don't feel like I have had the training I need to properly use it to its full potential. The complaints I might have are probably not a software problem but lack of training problem...I have just been winging it and limping along for the most part but the things that I have learned to use have been pretty awesome.

Yvonne M.
Administrative Secretary in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Realm, it's all you need!

5 letzten Monat Neu

Kommentare: Keeping track of our members and finances in one place, anytime and where is a blessing. Realm allows us to stay connected and during this pandemic we have realized how valuable this software is. I use this product everyday, to enter information or just to make a phone call to a member through the app and most of all to check the news feed and comments from our members. So in short a great feature has been checking in our members for Sunday Service to contact trace has been a breeze.

Vorteile:

This software is so useful no matter where you are, in the office, at home or even on vacation. Staying connected is a breeze getting work done or just to keep up with the church news feed, checking the events calendar and so much more. As a leader running reports and entering information can be done from anywhere. I highly recommend Realm.

Nachteile:

We transferred from ACS OnDemand to Realm and it's been only an improvement. I have not started using the Serving feature just different groups. All are needs are accomplished so far. So I honestly can say I don't have any dislikes except one report we ran in OnDemand is not the same in Realm (Account Inquiry Detail (Filtered).

Gerald W.
Treasurer in USA
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Chapel in the Pines Review

4 vor 3 Jahren

Kommentare: Overall our church and it's members enjoy using Realm. We just got it in 2017 so don't have a lot of experience with it. I do think the communication functions will be a big help to us. Your support staff has always been very professional and friendly. I think in 5 years we will be using it as our main communications tool.

Vorteile:

The cost is probably the best feature for us as a small church. It also allows our members and friends to donate an online gift and have it immediately posted to the member's statement. It is also very user friendly.

Nachteile:

When creating the photo directory with family information, there is no "refer to" for couples who have different last names (i.e., Bob Warren and Karen Fisher, Nathan Kotecki and Garrett Southerland). Access ACS had that feature. When creating a .pdf file of the directory, there is no way to password protect it without running it through a different program. Access ACS had that feature. In the photo directory, there is no way to flag various people (like ordained minister, staff, non-member friend, etc.) The .pdf document created is static, not dynamic (in other words, you can't click on an email address and go straight to an email, nor can you cut and paste phone numbers, addresses, etc.) The mobile app for Realm Connect opens automatically to the "news" feed. Since we don't use the news feed, people who are using the app to get contact information do not easily find that information. It would help if we could choose which feature Realm Connect opens with.

Amy S.
Amy S.
Office Administrator in USA
Verifizierter Nutzer auf LinkedIn
Religiöse Einrichtungen
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great, user-friendly software and world-class help desk.

5 vor 3 Jahren

Kommentare: Easy to learn and to use. Helps us track everything from giving to attendance, as well as trends. On-line (as opposed to desktop loaded) software keeps the worry out of losing data. Affordable, even for a smaller church.

Vorteile:

Realm is extremely user-friendly. I love that they have teamed with Vanco for donations/payments and the payments are recorded directly into the person's record in Realm. The pastor likes to do analytics and uses that feature all the time. I work in the contribution section every week and it couldn't be easier. The "icing on the cake" is the world-class Customer Service. After two quick prompts, a real person answers the phone within seconds. I don't get transferred. The person is very knowledgeable, friendly, polite, and most of all can answer my questions. They will also log onto my computer - with my permission - if that is the best way to help me.

Nachteile:

I can't get all the reports I used to get in ACS People. Also, I have not found a way to link different families together (i.e. showing one family is a mother and father to another family). I also wish that Realm Financials would stop pushing back their timeline to include Payroll so we can switch from ACS Financials to Realm for that part of business, also.

Lindsey T.
Ministry Assistant in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Realm is very user friendly and the customer service representatives are very helpful.

5 vor 4 Jahren

Vorteile:

We have had Realm for 3 years and seen the software improve a lot over that time. I am very impressed at their constant ingenuity to continue developing the product to meet customer needs. We love the check-in platform which is extremely simple to use.. even better now with customizable badges! We have met with the Realm team several times regarding various new program updates. The team would show us a sample of a new concept and ask for our feedback. It was fun to be a part of new innovation and it was especially exciting when we saw our suggestions implemented in the software.

Nachteile:

Realm does not interact with our Planning Center Services account or our Resources calendar. Because of this, we have to duplicate information and ultimately manage 2 databases of people (PCO and Realm). This hasn't been a major issue but it would be nice if profiles that were updated in Realm would be automatically updated in PCO. Also, our small group leaders have found the mobile app to be limited in its functionality. Understandably, the app has less features than the web version but it would be really nice if, for example, a small group leader could add a new guest from the mobile app.

Shelby P.
Executive Pastor in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Using Realm for People and Accounting

4 vor 5 Jahren

Kommentare: I have been using Realm to manage people (contributions, attendance, etc.) for about 8 months. I have also had the privilege to be a part of the pilot program for Realm Accounting. People management is very straightforward. Accounting process will be very familiar for existing ACS Financial Suite users. Chart of Accounts structure is a bit different, but I like the use of Account Codes (core accounts) that are available across funds. Accounting might be a little too strong for one-person office environments, especially those accustomed to QuickBooks functionality. ACS partners with Vanco for processing gifts and registration payments. Vanco is great to work with. Together, they have just launched text giving for Realm.

Vorteile:

I've been able to successfully check-in people from Windows tablet and have labels waiting at the check-in station (label printer shared from another Windows computer). I like being able to verify attendance with a tablet during service. Text giving in Realm is included with online giving. Dashboards readily available and can be customized for Giving, Attendance, and Involvement. Plus the Overview can provide quick insights to your database.

Nachteile:

Built-in reports have a ways to go.

Sherri J.
Senior Minister in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Probably Will Go with Realm

4 vor 5 Jahren

Kommentare: We are comparing PowerChurch, Servant Keeper and Realm. Of the three, Realm is the most robust, organized and simplest to jump right in without a lot of training. We can track records in our Adult Spiritual Education program. We can track visitor outreach. We can track attendance collectively and individually. Gift entry is awesome! You must enter a batch first, meaning the full dollar amount of your deposit; then you enter individual gifts against that dollar amount. If the final figures do not match, you know immediately that you have a data entry error. Can't tell you how much I love this feature! Also, they have a super robust wiki site that explains every facet of their software. The info is broken down into bite-sized, easily digestible chunks. It is presented through a combo of pictures, videos, and text. Very well laid out; easy to navigate. I found things in the free demo that made no sense to me. The help button to me to the wiki site where I was able to easily get my question answered. I rarely use the help on other software programs because it's confusing and not worth the effort. By contrast, I spent over an hour each with the folks from PowerChurch and Servant Keeper to get help making sense of their software. All 3 solutions are highly customizable. But, Realm is the most organized. For example, our education program includes 2-3 years of classes. I need to track students through classes and know when they've finished. Both PowerChurch and Servant Keeper allow me to create a customized tracking system. But each makes use of multiple screens that take some effort to navigate between. Because this info is entered periodically (not daily), I'm concerned my volunteers will need to retrained every time they use it. Realm offers a solution where everything is on one screen. No complicated navigation. Can't guarantee a volunteer won't need retraining, but they'll only have one thing to learn and remember with Realm. It's the right price point for a church of our size. The ONLY reason for the 4-stars overall is that the accounting module is extra and I cannot find the cost for it ANYWHERE on their site. Very frustrating! Also Realm does not integrate with MailChimp. Just Constant Contact (my least favorite email solution). If it weren't for the data conversion, we'd be able to get started for under $200! You can't beat that kind of value. The only reason we wouldn't go with Realm is that I get outvoted. :)