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Über Giveffect

Giveffect ist ein Online-Spendensystem, ein Fundraising-System, ein Verwaltungssystem für Ehrenamtliche und eine umfassende Beziehungsmanagement-Datenbank.

Erfahre mehr über Giveffect

Vorteile:

We can also create these campaigns quickly and it doesn't cost us anything extra to create as many campaigns as we'd like.

Nachteile:

They have actively ghosted us on the issue now and it is appalling.

Bewertungen zu Giveffect

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,5/10

Giveffect hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 45 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (45)

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Nutzerbewertungen filtern (45)

Edward
Edward
Vice President, Sales Operations in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Incredible All-in-One Platform and a Fantastic Team of Caring Professionals!

5,0 vor 2 Jahren

Kommentare: We have connections to a number of nonprofits struggling to balance time-consuming tasks with opportunities to be more involved with their cause. Many of the leaders at these organizations have seen the value in Giveffect’s platform and are on the road to implementing the software into their day-to-day operations.

Vorteile:

Giveffect is a powerful all-in-one platform that streamlines the coordination and management of nonprofit organizations so staff and volunteers can focus on making a positive impact. You’ll be hard-pressed to find another tool out there with such a comprehensive set of tools specifically designed to serve the nonprofit industry. But what really makes this platform stand out is the people behind the scenes. It’s been a pleasure working with the Giveffect team. Their desire to help nonprofits make a difference drives them to continually serve their clients at a higher level.

Nachteile:

Nothing at all to dislike. We are excited about the platform and have found that Giveffect checks all the boxes to solve some of the toughest challenges nonprofits face when it comes to collaboration, data fluidity, donor tracking, and much more.

Melissa
Development Manager in USA
Einzel- & Familiendienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Comprehensive CRM system review

5,0 vor 3 Jahren

Kommentare: I began working with Giveffect from the very beginning when we were working on selecting a new CRM. Therefore I have worked with their sales, training, implementation/migration, and now support team. While there is a lot to learn with Giveffect due to how comprehensive the product is it has been an overall good experience with very minor hiccups.

Vorteile:

The features that are the most impactful with Giveffect is that the volunteer and donation platform integrate seamlessly. I can easily look at a supporter's account and see how many hours and dollars they have donated to our organization. It's also very helpful that the event software and forms are integrated into the platform. The donation forms are easy to use and you can set up campaigns very quickly that will help increase support for your initiatives. We have also been impressed with the reporting feature - it has allowed us to track a lot of different analytics quickly that we weren't able to do with our previous CRM.

Nachteile:

The feature that I like least about Giveffect is their email marketing - this feature needs serious attention and upgrades. It is lacking a lot of features that would really allow us to communicate better with our volunteers and donors. I'm hopeful they will implement drip campaigns in the near future. You also cannot embed videos into emails which is a huge downfall for storytelling.

Aimee
Development Manager in USA
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very Disappointed in Customer Service

2,0 vor 4 Jahren

Kommentare: Since the membership system in Giveffect isn't as robust as we need, it is not the all-in-one solution we expected.

Vorteile:

This software is easy to use, intuitive, and the knowledge base and on boarding are well done. After orientation and with the help of customer support, our team quickly got a handle on our average tasks. The CRM features are very easy to get at a glance overviews of donors & I feel that we have a better handle on our prospecting since switching to this software.

Nachteile:

The data migration progress for us was glitchy in our membership. Their automation was one of the reasons we wanted to switch, however, their automation when it doesn't work correctly can be a nightmare. During migration, their system encountered a glitch that ended up emailing over 700 donors with information about their membership expiring, even when it wasn't. While you're given a 2 week review to make sure your data is correct, it is useless if something like this happens as the database is "live" and will communicate with donors for a glitch like this. Our other issue is the membership module is quite basic and does not meet our needs. During our trial, we asked our sales rep about membership tiers to address the issue and she believed it was an easy fix. When we got to our transition in June, we questioned work arounds with our client success team. For 5 months, we have been chasing them down for answers. Their client success team and a separate feedback team keep promising that product team is working on a fix and deadlines pass with no communication and no fix. They have actively ghosted us on the issue now and it is appalling. They were promoted as incredibly responsive and were until we encountered a problem and now it just feels like we are being strung along for the duration of our 1st year contract. While software problems are to be expected the lack of customer service is awful and our biggest issue with this system.

Michael
Director of Institutional Advancement in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Giveffect

5,0 vor 4 Jahren

Kommentare: My overall experience has been great. I have a very lean staff and we all multitask. The software is intuitive.
As a busy executive, I can login anywhere to get information. I wish I had more time to spend with the software. Currently I'm working to set up the data structure to better integrate with Quickbooks.

Vorteile:

I found Giveffect in an online search when I took the new role of Director for Institutional Advancement at Los Angeles Community College District. In my role, I serve as the Executive Director for the non-profit auxiliary Foundation for the Los Angeles Community Colleges. Giveffect has been a life saver. It is easy to use and I love that the software has email capability, online giving, relationship management tracking and great reports.

Nachteile:

The main downside it that at the basic price level, I don't have access to many of the other great processes. Wealth screening for example. I also wish the Spark Post was integrated a little better. It works well but requires signing into two accounts to manage.

Martin
Development Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Impressive from the start

5,0 vor 4 Jahren

Kommentare: GivEffect has been a tremendous time, energy, and cost savings to us over the past 5 years. I look forward to the new features and functions that they build out over the next 5 as we scale our organization.

Vorteile:

We have been with GivEffect from the very beginning in 2015. We took a leap of faith with the platform and have had the opportunity to see it grow over the past 5 years from a simple software to something much more robust that more than fulfills our organizational needs. We are most impressed by the CRM and peer-to-peer fundraising features. With the CRM, there is so much capacity customization, automation, and segmentation. The peer-to-peer fundraising also allows great flexibility and automation all while still aesthetically pleasing and user-friendly.

Nachteile:

The email WYSIWIG (what-you-see-is-what-you-get) email editor is lackluster but it's understandable as GivEffect is not an email platform. I anticipate that they will make make the editor more customizable in the future.

Charleen
Development Manager in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We love using Giveffect

5,0 vor 4 Jahren

Vorteile:

Creating online events is a breeze and looks great! With our old software, we had to pay per online event and the process is antiquated. With Giveffect we can have an idea and create a page for it in no time at all!

Nachteile:

Cutsomizing emails and landing pages is not very user friendly.

Stephanie
Chief Development Officer in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best fundraising software available!

5,0 vor 7 Jahren

Kommentare: Before Giveffect, we were using BlackBaud Raiser's Edge, and no one in our office could use it well. Just to learn how to use it, our employees had to pay a large fee and go to a week long training seminar. It was not convenient, and that knowledge was lost as employees turned over. I managed to figure out how to use it myself, but wasted a lot of time. Training others on my team was next to impossible. During the initial demo, we could tell that Giveffect was leaps and bounds ahead of Raiser's Edge. With Giveffect, the software itself is very intuitive, and the provided free training video tutorials and webinars are really helpful. Even before those resources were available, it was so easy for me to just start using the system. I've since been able to set up my entire team using the system, and they've had few to no difficulties learning to use it. Our focus is now on building better relationships with our donors rather than fighting with a system to enter gift information. Giveffect has been absolutely wonderful for our team.

Vorteile:

It's so easy to use. The capacity of this software improves about every 2 weeks when they release a new update to the system. It's grown exponentially since we started using it about 2 years ago. They now provide amazing resources: training video tutorials, webinars, a Facebook group page to network with other users, etc. They just keep upgrading the system and adding new features so regularly, I truly believe Giveffect can literally do anything you need it to.

Nachteile:

Nothing really. The only downside for us is the price. Honestly the price is a great value for what you get, it's just a little high for smaller non-profits...but you can literally do everything you need to.

Antwort von Giveffect

vor 7 Jahren

Love it! Thanks so much Stephanie!

Kris
Office Manager in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Giveffect.com Review

5,0 vor 7 Jahren

Kommentare: "By switching to Giveffect we have eliminated having to use multiple platforms to function. Everything was separate for us before and we basically were spending a ton of time moving between software, platforms and systems that didn't communicate well together and/or did not allow us present the look and feel of our agency. With Giveffect we can easily accomplish all of our tasks from one platform AND on the front end of things it integrates seamlessly with our own website! From the get go, Giveffect's customer service has been top notch - they've had an answer for every question we've had and their team is readily available whether it is through their online "Chat with Us" feature, via phone or via email. They also do an amazing job of listening to feedback and the needs of their clients then turning around and implementing updates which allows them to offer all of us a continually evolving solution. I can't even begin to explain the amount of time we now have available each day to focus our energies on the important stuff - the kids in our program and our mission. Highly recommended!"

Vorteile:

Giveffect has consolidated our process for us and eliminated the need to use multiple platforms. The time savings for our staff has been huge! Also, the ongoing training opportunities, customer support and ever evolving aspects have been incredibly helpful and have allowed us to make our processes even more efficient. The software is also very intuitive and easy to use/understand. In addition, the team at Giveffect actually listens and evolves the software based on the growing needs of users and the clients we serve.

Nachteile:

I have yet to have a negative thought about Giveffect.

Antwort von Giveffect

vor 7 Jahren

Thank you, Kris!

Pam
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Giveffect makes impact

4,0 vor 4 Jahren

Kommentare: Great relationship. Quick to respond if needed. Good to work with. Provide great videos regularly for training.

Vorteile:

Besides the user-friendly system, I really appreciate how they "listen" to the needs of the customers and then in a month or two they've actually addressed it and made an adjustment or tweak in the system. This system puts donor database needs with your volunteer management needs along with public relations. Plus the fact it's web-based makes it easy to access at any time.

Nachteile:

For our affiliate this was a huge investment compared to what we'd spent in the past.....but now it's lined with others, just the fact - something good isn't going to be "cheap". And again like I said they're always working to improve. We love it here.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Giveffect - Great All-In-One system for nonprofits

4,0 vor 4 Jahren

Kommentare: Giveffect has allowed us to have an all-in-one system to track donors, volunteers and in-kind donors. We are also going to begin utilizing the grant tracking that was rolled out earlier this year.

Vorteile:

Giveffect is a great all-in-one system for nonprofit organizations. It's comparable to other all-in-one systems on the market. They are continually making updates and effectively communicating with users. They also offer webinars and trainings every other week. The system helps automate manual tasks. Giveffect provides solutions to nonprofits for donor management/CRM, event management, auction management, volunteer management and more! We have been using Giveffect for two years and are continuously learning on how to better optimize the system.

Nachteile:

More automation and easier integration and tracking of marketing emails would be ideal! They are working on these improvements. We also would like to see a better use of the app for fundraisers who are on the go to be able to enter meeting notes and look up contacts through the app.

Charleen
Development Manager in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use and perfect for our needs!

5,0 vor 7 Jahren

Vorteile:

Prior to Giveffect we were using eTapestry. We felt eTapestry was antiquated and was not updating their service to keep up with the times and our needs. This is when we started looking at new software that could be a home for our data and our fundraising campaigns. In terms of features, we really enjoy the look of the campaign fundraising pages we can generate in Giveffect and how modern and up to date, they look. We can also create these campaigns quickly and it doesn't cost us anything extra to create as many campaigns as we'd like. It is also really great to see all the feature updates and how receptive Giveffect is to ideas and additions to the system. Giveffect has helped us with our Bowl for Kids' Sake campaigns as well. The ability to create teams is easy and user-friendly for our staff and the majority of our supporters. Overall, Giveffect is a great piece of software to track donors and host campaigns. It has been a great experience and I recommend Giveffect to anyone looking for software

Nachteile:

Minor bugs here and there that are addressed quickly. Duplicates not auto removed. Would love to see auto capitalization added when users add their own info in.

Antwort von Giveffect

vor 7 Jahren

Thanks so much Charleen!

Melanie
Chief Development Officer in USA
Fundraising, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We've used GivEffect since Dec 2015. It is the easiest CRM/fundraising software I've ever used.

5,0 vor 7 Jahren

Kommentare: Makes my job so much easier. The ability to customize letters, communications, campaigns saves me time. Also, it makes segmenting donors incredibly easy so that communications reach the right people at the right times.

Vorteile:

It's so intuitive and easy to customize to your needs. There are no tedious forms to fill out to change or add fields, you can do most of it yourself. The campaigns are so easy to set up and easy to promote. Once your staff is familiar with the user experience troubleshooting is incredibly easy to manage. Donations come in with little to no issue. The team is so incredibly responsive and if we need something done differently it's almost always made available on the next upgrade. The tutorials are quick and painless to sit through and you can access them whenever you need to. Their webinar series is great and they do a wonderful job of keeping us up-to-date regarding changes, new functionality and upcoming tutorials and training.

Nachteile:

There are a few pieces that are only available in the upper tier, which is a bummer. Also, the number of administrators we can have is limiting. The cost to add what we need is probably as much as moving to the next tier - which is slightly higher than we're prepared to pay right now.

Antwort von Giveffect

vor 7 Jahren

Thank you Melanie!

Kathleen
Sponsorship Manager in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

So glad we changed to Giveffect, I wish we had done it sooner!

5,0 vor 7 Jahren

Kommentare: I looked at a lot of different systems and spent a long time trying to decide and they mostly had too little functionality. Giveffect was more expensive than what we intended to spend, however we felt like we were getting more for our money to bring so many processes under one roof and I was absolutely sold how the back end of the system talks to the front end. Saves us a lot of work every day, and also provides a higher level of accountability. As far as the campaign pages and website solution, they are so attractive. We used Razoo for individual fundraisers, which would be a manual upload and a higher rate for processing fees. We used Giftworks for our CRM and donation pages, very anti-intuitive system, difficult for donors to use and we got constant complaints from the donors. So to be able to create these really attractive campaigns on top of using the website builder has been great. We are already getting a lot of positive feedback from our board, supporters, and key volunteers. The functionality is so much better, being a cloud based system, GE is much more manageable because our old system was constantly freezing or shutting down. Also, the old system had really bad customer service, we could never get any questions answered and sometimes couldn't even get a response. Giveffect gets so much credit for having people there even on Friday night to help people with their chat support questions. I really like the chat support, you just hop on the chat box, explain your problem and clearly everyone over there knows how to solve your issue pretty quickly and its been so much faster and so much more efficient for us. Highly recommend this system for any nonprofit, especially if you need a website too.

Vorteile:

Very good, friendly customer service, fast response time, forward thinking system, easy for donors to use, complete system includes CRM, campaign pages, email contact system, website and so much more.

Nachteile:

It is more expensive than other softwares we looked at, but probably worth the price.

Antwort von Giveffect

vor 7 Jahren

Thank you, Kathleen!

Heather
Development Administrator in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Thoughts on Giveffect

3,0 vor 5 Jahren

Kommentare: Giveffect works to update it's system and add features regularly. It is helpful and encouraging knowing that the system might change, but although it is a great tool to track building relationships there are a lot of areas that need improvement to reduce time spent collecting/gathering data for my company.

Vorteile:

My company appreciates the CRM of the system. We can see a contact's page and be aware of the events they attended, donations, contact information and basically have a 360 degree view of the person. There are tools in the system to help us build relationships with interested individuals. Recording and processing on line donations is fairly simple, which has been helpful for data processing.

Nachteile:

The software has what appears to be multiple reporting efforts from queries to formal reports, but queries are never consistently working and we tend to only use one to two of the formal reports and manipulate the data in excel. It is much more manual than anticipated. The marketing aspect of give effect is lacking. There are other systems that we use because of the lack of data collected from marketing tools. These other tools and Giveffect do not sync well and so there is a lot of manual effort put in to market materials well and keep good communication with our contacts.

Joe
Development Database Administrator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great support, good features, fine functionality

4,0 vor 4 Jahren

Vorteile:

It’s been great to experience Giveffect’s growth over the past few years. The software is user friendly, versatile, and always improving. The best part of working with Giveffect is the support staff, especially in the help chat. Their willingness to help and their responsiveness to feedback are beyond what you would experience in another CRM. I feel that my input on how I use the software and what I would like to see improved is not only heard, but considered valuable by the Giveffect team when working on updates.

Nachteile:

The biggest problems are not with features but with functionality. Because the software aims to do so many different things, we often find that some of the more basic features are glitchy or not well-executed. We also had problems in the past where, after bringing some of these issues to their attention repeatedly, they were never addressed - though that has improved.

Krista
Development Coordinator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Giveffect for a Food Bank Development Team

4,0 vor 5 Jahren

Kommentare: About a year in to our service with Giveffect, we trust our data much more. I pull reports every day and can rely on their accuracy. Our satisfaction with the software has gone up and down, but because of the efforts of their customer service team we are the happiest we've been to date. We look forward to its continued growth and development.

Vorteile:

I love the easy reporting and the ability to create custom advanced queries to pull the information I need. I also love how a single donor can be viewed from multiple dimensions -- as a volunteer, major gift maker, and direct mail donor, etc.

Nachteile:

My organization struggles with slowness on Giveffect, regardless of which computer we are using. Additionally, there are many functions we'd appreciate more development on. We submit feedback very often, but our suggestions haven't been implemented yet. Hopefully it improves over time!

Lenora
Volunteer and Development Coordinator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to Use & Fantastic Customer Service

5,0 vor 3 Jahren

Kommentare: Giveffect has enabled me to attract and retain more volunteers than I ever thought possible.

Vorteile:

I started used Giveffect with the start of a new job and was basically on my own to "get up to speed" and use the software optimally. It is really intuitive in its design and after viewing the relevant training videos, I was able to apply it's use to my daily workflow. For the first time, the branch I was working for was able to have volunteers sign up online, check in and out on an iPad, and have their hours tracked in real time. Anytime I needed a little help, the customer service team was available through the "Chat" feature and incredibly responsive and patient.

Nachteile:

Honestly, I have suggested several changes or additions and often they implement the change with their next update. They are very open to suggestions and adopt them! Amazing!

Olivia
Database manager in USA
Lebensmittelproduktion, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Kids meals review

5,0 vor 5 Jahren

Kommentare: “We had a vital need for improvement in our online giving system and Giveffect delivered. We were not able to access important information before to ensure accuracy, but all of that has changed by switching to Giveffect. Also, combining volunteers and donors was a difficult and cumbersome process for us, we used pen and paper to gather information for our volunteers and members. With Giveffect we were able to decrease the amount of manpower used to gather information and expand our reach into the community and create efficiency within our staff.”

Vorteile:

The ease of learning the software. It was all in real time. You can run a report and see it right there on the screen. I also like the birthday campaigns.

Nachteile:

Sometimes there were options in the reporting tables that needed more training. But it worked out that chat support can help.

Christine
USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use

5,0 vor 7 Jahren

Kommentare: Before we found Giveffect, we had been using a combination of eTapestry, Volunteer Hub, and Constant Contact. What jumped out at us was the ability to consolidate the donation and volunteer piece in one program. Our old systems were supposed to sync with each other but it was sloppy and didn't work that well in practice. W e were attracted to having one system to capture all that information. We did the research and decided that Giveffect was going to make our lives a whole lot easier. Giveffect has made our online donation flow simpler and more user-friendly, and its reporting feature is also much easier to use than eTapestry's. It has definitely saved us time because the information for our volunteers is already integrated with their donation history, which is a lot better than having to manually merge those records.

Antwort von Giveffect

vor 7 Jahren

Thanks Christine!

Heath
Executive Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Iowa Valley Habitat for Humanity

4,0 vor 5 Jahren

Kommentare: The software has definitely given us a place to put all information. This saves us time and money in the long run.

Vorteile:

I like how the software has components to serve volunteers and donors alike. We used to use multiple platforms for our volunteer, donor/constituent management and it is nice to have them all in one place.

Nachteile:

Though the software has the ability to onboard, track, and report all organizational constituents, it is not easy to combine the campaigns. Currently, as far as we know, we are not able to have ONE campaign that tracks progress of an individual or group's volunteerism AND contributions.

Matthew
Director of Development in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software for multiple uses.

4,0 vor 4 Jahren

Kommentare: Customer service is quick to reply. They also have a feature to suggest any necessary changes that would make things easier for using.

Vorteile:

We appreciate that the software is a all in one package. It works for Donor Management, scheduling volunteers, creating fundraisers, managing our website and all necessary Marketing needs.

Nachteile:

The donor pipeline software could use some improvement.

Elizabeth
Marketing and Fundraising Coordinator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Giveffect System Review

3,0 vor 4 Jahren

Vorteile:

Support and staff are very responsive and knowledge. Overall a user friendly system with a usable dashboard.

Nachteile:

My only concern is using Spark Post for emails, it is not the best system and we did not know about daily email count limits- but this is a product add on. The search feature does not give a return unless there is an exact match in your CRM. The auction feature also has additional costs for 'text to bid' and that is the only way for guests to participate.

Kris
Office Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Giveffect Review

5,0 vor 8 Jahren

Kommentare: If you have been able to see the Giveffect demo then I am sure you are feeling the way we initially did - it sounds too good to be true!! We had our reservations about it not being as simple as the demo we saw, being too difficult to transfer our database (which they handle by the way!!) and so on, but at the end of the day what they were offering to us was an efficient, effective and an up-to-date platform so we took the leap. By switching to Giveffect we have eliminated having to use multiple platforms to function. Everything was separate for us before and we basically were spending a ton of time moving between software, platforms and systems that didn't communicate well together and/or did not allow us present the look and feel of our agency. With Giveffect we can easily accomplish all of our tasks from one platform AND on the front end of things it integrates seamlessly with our own website!! From the get go, Giveffect's customer service has been top notch - they've had an answer for every question we've had and their team is readily available whether it is through their online "Chat with Us" feature, via phone or via email. They also do an amazing job of listening to feedback and the needs of their clients then turning around and implementing updates which allows them to offer all of us a continually evolving solution. I can't even begin to explain the amount of time we now have available each day to focus our energies on the important stuff - the kids in our program and our mission. Highly recommended!

Rachel
Chief Operating Officer in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best switch of software we've ever made!

4,0 vor 8 Jahren

Kommentare: We were using a combination of several different platforms, spreadsheets and e-marketing solutions to run our 5 major fundraisers, multiple RSVP events and accomplish donor tracking and moves management. While searching for a new solution, Sharon from the Giveffect team was extremely helpful and responsive to our loads of emails full of questions :) The system is so user friendly and appealing with a very modern feel. It makes it very easy for friends of the agency to assist with fundraising by creating their own pages to solicit donations or through multiple sharing platforms (facebook, twitter, email, ect.) for agency sponsored events. The volunteer management module is ideal for scheduling multiple "jobs" and schedules and keeping track of skills, certifications and availability. Our favorite part about Giveffect other than the "chat with us" customer service box (I use that regularly) is the ability to create relationships between contacts and easily "tag" people to segment them into groups for easy reporting. As our focus turns to a targeted campaign for individual contributions and moves management plans for specific donors, the notes and task scheduler/reminder is going to prove invaluable. We are very happy with Giveffect and the team is constantly making upgrades and improvements they they report on every two weeks so you never know what exciting things are on the horizon. I highly recommend them!

Hannah
Marketing and Communication Specialist in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It does most of the things we need, but not everything we want in a perfect world

4,0 vor 4 Jahren

Kommentare: Overall we have been happy with the product and will continue to use it as our main database.

Vorteile:

We like that we can have our donor database, campaigns, volunteer scheduling, and email builder all in one place.

Nachteile:

There are some things we'd like to be able to do with sending personalized emails and signups that we can't fully customize as much as we would like.