Über DealerBuilt

Zukunftsorientierte Händlerbetriebe verlassen sich auf die Enterprise-ceDMS-Plattform von DealerBuilt, um ihre einzigartige Vision für ihren Betrieb umzusetzen.

Erfahre mehr über DealerBuilt

Vorteile:

The programs can be customized to a company's changing requirements. It is "USER" friendly, which allows employees speed and accuracy.

Nachteile:

I am sure that the updates are often needed, but can be confusing if not informed of the update being loaded.

Bewertungen zu DealerBuilt

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

9,1/10

DealerBuilt hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 20 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (20)

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Nutzerbewertungen filtern (20)

Jason B.
Jason B.
Sales Manager in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love it

5 vor 4 Jahren

Kommentare: Its very reliable and accurate.

Vorteile:

This DMS integrates with our CRM very well. Awesome and easy product to use once you understand the platform.

Nachteile:

The only thing we have happen is crashing.

David H.
PARTS SALES in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LIGHTYEAR

5 vor 2 Jahren

Kommentare: IT HAS ALWAYS BEEN A LEARNING EXPERIENCE AND WHEN WE 1ST GOT THE SYSTEM IN 2009 THERE WERE ALOT OF NICHE'S WITH THE SYSTEM BUT IT TOOK ABOUT 2 YEARS TO GET SOME OF THE THINGS FIXED BUT ONCE AGAIN WE HAD REYNOLDS BEFORE SO WHAT WE WERE EXPECTING WAS PROBABLY HIGH EXPECTATIONS BUT IN THE LAST FEW YEARS WE HAVE HAD LITTLE OR NO ISSUES WITH THE SYSTEM

Vorteile:

I LIKE THE EASE OF USE-YOU DON'T HAVE TO BE A COMPUTER EXPERT TO USE THE SYSTEM AND PERFORM BASIC TASKS

Nachteile:

WELL COMING FROM REYNOLDS FOR ABOUT 9 YEARS IT WAS A DEFINITE SWITCH OF USER HABITS AND SOME REPORTS WERE NOT AS THOROUGH AS THE REYNOLDS REPORTS BUT REYNOLDS WAS A LITTLE HARDER TO USE UNTIL YOU GOT USED TO THE SYSTEM

Michael L.
Finance Manager in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very poor DMS. A lot of bugs

1 vor 4 Jahren

Kommentare: No benefits, lots of headaches.

Vorteile:

There really isn't a whole lot to like here. You won't save enough money on this to ever make it worth while.

Nachteile:

The list is extensive. The software doesn't work all the time and there are a bunch of ticks that you will have to deal with. Any other software is better than this.

Connie I.
office manager in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Automotive compatible

5 vor 2 Jahren

Kommentare: I was very skeptical when we were first installing this software, since then I have come to Love using this software. The support staff are wonderful people and always willing to help in any situation.

Vorteile:

The ability to associate the accounting with ease of using this software is very helpful. When using other software ,it would be a challenge to associate vehicle sales and service accounting. It is a very user friendly product that will stop you from making foolish mistakes, as if something is not posted as it should be, it will not let you post it.

Nachteile:

The thing that is the hardest to get used to using Dealerbuilt is that it is continually changing. I am sure that the updates are often needed, but can be confusing if not informed of the update being loaded.

Tom F.
Service Director in USA
Automotive, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dealbuilt User

5 vor 2 Jahren

Kommentare: Dealerbuilt has what you need to get the job done. They do not shove cookie cutter modules down your throat. This software will integrate with you favorite 3rd party options. Have been a user for over 9 years

Vorteile:

Software is very easy to learn and use. Easily integrates with your favorite 3rd party software

Nachteile:

Very basic on certain modules. That is why is less expensive than other DMS

Lydia W.
Service Coordinator/Warranty Administrator in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Changing World

5 vor 2 Jahren

Kommentare: First off I find the support invaluable, everything I need and the company I work for needs can be found in a timely seamless way. It is specifically designed for your needs.

Vorteile:

DealerBuilt is capable of adapting to your specific needs. The programs can be customized to a company's changing requirements. It is "USER" friendly, which allows employees speed and accuracy.

Nachteile:

This question is the hardest to answer, it has been my experience that if something was not working to our best capability we were able to have a feature added or removed.

Amanda H.
assistant office manager in USA
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sofware feedback

5 vor 2 Jahren

Vorteile:

Most impact features include the ability to create shortcut keys in order to post service tickets quicker, as well as being able to receive help via remote desktop when an issue does arise it is usually resolved fairly quickly. This software is all I have ever known at my current employment so I cannot compare to another.

Nachteile:

When a pop up message error occurs saying are you sure you want to do whatever that is frustrating to me because I obviously clicked on it because that is what I wanted to do in the first place. Otherwise, I cannot think of any issues off the top of my head that make me dislike this software.

Jessica R.
Office Manager in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Anna Office

5 vor 2 Jahren

Vorteile:

User friendly and easy for new users to pick it up quickly

Nachteile:

Searching for customer and vendors has a delay some days.

Dan M.
F & I MANAGER in USA
Automotive, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The DealerBuilt System

5 vor 2 Jahren

Kommentare: Excellent DMS system. Very simple to navigate thru.

Vorteile:

The diversity of use. You can enter information in one screen and it shows up in most of the other screens.

Nachteile:

Not all features are 100% accessible. Some of the options that seem to be available, are not yet usable.

Misty M.
RECEPTIONIST in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DEALER BUILT PROS AND CONS

5 vor 2 Jahren

Kommentare: N/A

Vorteile:

I USE DEALER BUILT FOR CASH RECEIPTS AND INVENTORYING VEHICLES IN LOVE HOW WHEN YOU HAVE A MISTAKE IT ALERTS YOU SO YOU CAN FIX IT.

Nachteile:

IT TAKES FOREVER TO LOAD UP SOMETIMES AND IT WILL GO DOWN WHEN I'M IN THE MIDDLE OF A RECEIPT

Caitlin R.
gm in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love Lightyear

4 vor 2 Jahren

Kommentare: Pretty good

Vorteile:

Ease of pulling reports, DB dashboard, and the ability to edit

Nachteile:

Sometimes hindered by small problems that could be solved a couple tweaks at time

Darla A.
SERVICE MANAGER in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

PALMIERO SERVICE MANAGER

4 vor 2 Jahren

Kommentare: Was very easy to learn it. Has been great getting help with any type of issue. They stand behind their product very well.

Vorteile:

The ease of using several windows at a time. You don't have to get out of something to see something else.

Nachteile:

There are a couple glitches about seeing history when your in the process of write up with an internal ro. Also that the information doesn't combine to the customer history when one is wrote up as internal and another wrote up as customer once the vehicle is sold. There seems to be blocks that doesn't allow it to merge.

Biff W.
Administrative in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A good web-based system.

4 vor 2 Jahren

Vorteile:

The system we were using before Dealer Built was only partially web-based, so I love that Dealer Built is web based.

Nachteile:

Being limited by being able to use only existing reports and the complexity of learning to use SAP Crystal Reports.

Jennifer C.
Office Manager in USA
Fluggesellschaften/Luftfahrt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dealerbuilt at a glance

4 vor 2 Jahren

Kommentare: I have noticed quite a few shortcuts along with other stuff that makes this girl and everyone for that matter

Vorteile:

There are a lot of hidden time saving features. The layout is pretty expansive as far as the icons across the top go and also straight forward. I like the favorites tab so you can easily locate your most used tabs and not waste a lot of time searching.

Nachteile:

I do not like that the payroll portion is unable to pull the correct hours over for employees. Tech time and clock hours are adding together causing some employees to be overpaid .

Ben R.
Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use DMS

5 vor 4 Jahren

Vorteile:

Very easy to use. If a problem occurs the support team is on it so the issues are corrected quickly.

Nachteile:

I havent had any problems with this product. Little bugs here and there but as stated above the support team is amazing

Tom H.
Service Advisor/Warranty Administrator in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very User friendly

5 vor 2 Jahren

Kommentare: my experience with lightyear has been good.

Vorteile:

very easy to use and follow. the system seems very reliable

Nachteile:

sometimes slow, but that may be our internet service

Jennifer H.
finance director in USA
Automotive, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software and support

5 vor 2 Jahren

Vorteile:

Software is easy to use and navigate. Customer service is excellent.

Nachteile:

no complaints. At times it gets slow but sure that is an internal network issue.

Todd B.
Service Advisor in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lightyear gets my vote

5 vor 2 Jahren

Vorteile:

Very easy to use and navigate, when a problem does occur Customer Service has always resolved my issue quick.

Nachteile:

No issues at this time that I can think of.

Scott S.
Parts Department Manager in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dealer Built DMS

5 vor 2 Jahren

Kommentare: Exceptional support when needed. Works very well and with ease.

Vorteile:

Customization, we can tailor to our needs.

Nachteile:

It can take two reports to find all the data I would like.

Susan H.
BDC Manager in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best DMS I have ever used

5 vor 3 Jahren

Kommentare: Great customer service.

Vorteile:

Lots of information with minimal clicks.

Nachteile:

Takes a while to get up and running when converting with a CRM