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Webbasierte Lösung für das Bildungswesen zur Verwaltung von Nachhilfe-, Beratungs- Prüfungsvorbereitungs- und NPA-Unternehmen.
With sessions being 29centers each, we thought it would be easy to use as well.
It has been about a month now, and we are still not set up to take any payments. The level of customization you need to provide each center makes it hard for the trainer to remember to use.
Nutzerbewertungen filtern (35)
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Nutzerbewertungen filtern (35)
Highly Competitive, Fast, and Reliable
Kommentare: Great company. Very personable.
Vorteile:
Fast and Reliable. When we started using Learnspeed, it was our first CRM and tutoring software. Before this, we paid $10,000 to have someone try and create software like this for us from scratch. It was a terrible idea! LearnSpeed already had nearly all those features and more. In recent years LearnSpeed has made great updates to the user interface, mobile optimization, and payment gateway. Learnspeed listens to its customers and makes updates based on their recommendations and needs.
Nachteile:
Though LearnSpeed made all the changes we wanted, since they are a relatively small operation, they couldn't make the updates as quickly as we would have liked.
Antwort von LearnSpeed
vor 5 Jahren
Thanks Jason! We very much appreciate the feedback.
LearnSpeed Review
Kommentare: My expereince has been great! I appreciate the wonderful customer service and support from the team at LearnSpeed, especially [SENSITIVE CONTENT]!
Vorteile:
I like how everything in integrated and the functionlity is awesome and easy to use. The calendar and scheduling function is my favorite.
Nachteile:
Nothing at this moment. As I beging to use learnspeed for billing there may be more challenges.
Antwort von LearnSpeed
vor 2 Jahren
Thanks for the review, Jackie. Much appreciated.
Broken Links and Broken System
Kommentare: Pretty dismal.
Vorteile:
We were told at the beginning that they would be able to handle all of our issues. We presented a list of concerns we were looking for addressing in a software and were told that LearnSpeed would be able to handle all of them. With sessions being 29centers each, we thought it would be easy to use as well.
Nachteile:
1. System is not set up to work efficiently with browsers. When [SENSITIVE CONTENT HIDDEN] was showing us a walk through, there were so many bugs in the system that it was apparent that the software still needs to be tested. Here's an example of one that I have encountered. Half of the buttons are unclear as to what they do, and the other have a broken. I tried scheduling students through the "schedule" button and then was told later by [SENSITIVE CONTENT HIDDEN] that it was not the right button and that I needed to use another different method of scheduling. As of now, I'm still not exactly sure why there needs to be two different scheduling processes on a platform. 2. The system is not capable of integrating with services like Stripe. It has been about a month now, and we are still not set up to take any payments. 3. The level of customization you need to provide each center makes it hard for the trainer to remember to use. It was nice to think that the customizability of the platform would have made the software applicable for our uses, but it has instead caused more headaches. During the training, there were times that [SENSITIVE CONTENT HIDDEN] wasn't even sure what certain buttons did. Between constantly having to rewatch training videos and constantly having to pester somebody with questions, it has not been a smooth transition. 4. UI is not intuitive. Every time I use the I am overwhelmed and have more questions than I want.
Antwort von LearnSpeed
vor 4 Jahren
Joyee - I think we got off on the wrong foot. My understanding is that you had hired a new admin and made her responsible for the setup and training on the same day she was hired. Your LS account setup and training specialist communicated her concern about this. Yes - LearnSpeed is a highly customizable system. We take great pride in working with every business to dial in the account so that it meets the company's current and future goals. This is a nearly impossible process if we don't have access to people who know the business practices and goals of the company we are setting up. I know that you are very busy with students. If you find the time to work with us, we certainly would welcome the opportunity to help you with your data management needs.
The Only All-in-One Tutor Management Software You Will Ever Need
Kommentare: Overall, LearnSpeed is by far the best tutor management software I've used. It's easy to use and easy to integrate. I've already moved my entire company over to LearnSpeed. LearnSpeed is easily the best all-in-one tutor management software on the market. I highly recommend it!
Vorteile:
1) Outstanding Customization Options: LearnSpeed provides everything you need to customize the software to meet your specific business needs. I've tried several cookie-cutter softwares that provide a lot of what I needed to run a tutoring business, but they always fell short -- costing me time and money. No product or service I've tried was as customizable as LearnSpeed -- providing me with everything I needed at an affordable price. 2) Top-notch Training: Although the customization and training costs extra, it is well worth the expense. LearnSpeed will set everything up for you so that you are ready to go after your training ends. They are always available to help and are quick to fix any issues and are quick to respond to your questions with detailed and actionable answers. They don't stop working to create the optimal experience for you and your clients. 3) The Perfect All-in-One Tutor Management Software: LearnSpeed provides everything you need to scale up your business without ever needing another tutor management software -- no matter how large your company gets. Some of the most important easy-to-use features include the following: creating student accounts, creating parent accounts, creating tutor accounts, scheduling sessions, emailing session reports after each session to both students and parents, invoicing and payment (auto deposited into your account), QuickBooks integration, online learning that includes the use of webcams and whiteboards (and more).
Nachteile:
Any feature that you feel is missing or that you feel is too difficult to integrate, LearnSpeed will make sure their programmers and developers fix the issues to input what's missing for you and make it exceedingly easy to integrate. Just tell them what you need, and they will take care of it.
Antwort von LearnSpeed
vor 4 Jahren
Thanks for the positive feedback, Jared. Really appreciate it.
Very Good Tutoring Scheduling Program
Kommentare: We evaluated 2 other scheduling programs in addition to LearnSpeed. LearnSpeed was chosen because of flexibility to use in both individual and group tutoring sessions as well as the ability to view calendars from multiple perspectives. Price was right too!
Vorteile:
We love the calendar especially from an Admin perspective. It gives a clear, colorful view of where our availability is and with whom. We were able to easily customize the Work Order template to ensure we ask for key information at the initial inquiry to help the tutors know more about the student. Parents are very happy getting reports emailed to them after each session which is huge. There are no surprises in this case on a student's progress. The LearnSpeed Support Team is awesome! They generally respond within the same day, sometimes within the same hour! They provide clear solutions or directions to questions or problems encountered.
Nachteile:
We are anxiously awaiting the ability to send SMS or text messages out to our students via LearnSpeed. As most students admit they don't look at email, we currently have to text from a personal cell phone any important info or message to a student. We'd also like to see a mobile app for iOS and Android users to login and check calendars, read messages, etc. Lastly, an updated GUI or interface that a little more user-friendly would be good (cleaner, streamlined).
Antwort von LearnSpeed
vor 8 Jahren
Thank you, Connie. A new UI is actually in development.
LearnSpeed Enabled Our Tutoring Business to Scale
Kommentare: Prior to using LearnSpeed, we had our customer information, our students' academic information, parent billing information, tutors' session logs, and card processing utilities all in different places and across several programs. LearnSpeed allowed us to handle all of the aspects of managing our tutoring business in an easy-to-use interface at a cost that was right for us, saving us time and increasing our efficiency. Without LearnSpeed, we could not have scaled our business anywhere near as successfully as we've been able to.
Vorteile:
LearnSpeed is excellent for keeping track of incoming leads (prospects), assigning tasks to office managers and tutors to contact parents/students, and handling tutor logs. With a few clicks, it's easy to get 100% of the relevant information for any given client without having to leave the program. My personal favorite is the logging/timesheet utility, whereby we can accurately manage and monitor client billing and tutor pay in a neat interface.
Nachteile:
The only complaint I've got is that session credit handling doesn't work as seamlessly as I would want, and the revenue feature could be tweaked to allow more accurate handling of income.
Antwort von LearnSpeed
vor 8 Jahren
Thanks Evan. Improved session credits and scheduling speed are on the way!
Tutoring Scheduling made easy with Learnspeed
Kommentare: With Learnspeed, we are able to coordinate with many different pieces within our company; tutors, administrators, parents and students. It's a great product for tutoring companies, and I greatly recommend it!
Vorteile:
I use Learnspeed every day, adding events to tutors', administrators' calendars, adding and approving employees' timesheets, and it is a very useful platform. It's easy to use and allows everyone at our tutoring company to add timesheets, see their calendars, write session reports, all in one place. The platform interface is clean, and works well on a desktop, mobile and ipad.
Nachteile:
Sometimes, there are a few glitches in the system, but Learnspeed resolves them pretty quickly. Otherwise, not much more I would change.
Antwort von LearnSpeed
vor 4 Jahren
Dounia - thank you for the positive review. Glad LearnSpeed is working out for you.
Lifesaver
Kommentare: Before my company was using LearnSpeed, we were double booking appointments and constantly trying to get clients to pay bills that were over due. We would not have been able to grow from 100 appointments to 600 in a matter two years with out the organization and support of the software company. They are continuing to update and make the program even more user friendly. The session report feature is perfect for the tutoring industry.
Vorteile:
ease of billing, calendar color coded options, appointment reminders, professional session reports, so many business report options, on-going support
Nachteile:
There was a learning curve, but we had constant support.
Antwort von LearnSpeed
vor 4 Jahren
Kari - thank you for the great review! Glad to know that LearnSpeed is working out for you.
LearnSpeed makes a "speedy" software that blends technology well through its easy to use GUI
Vorteile:
The scheduling feature of the software makes me a good scheduler. I also utilize well the log feature of the software and I can keep track of every tutoring session or transaction for every student. This is one of the perfect software that suits to the need of every user - it can be customized depending on the each institution's business needs. I love also the way customer support provides solution in every query that I have in a timely manner.
Nachteile:
At this point, none! So far, the features I used are responsive.
Antwort von LearnSpeed
vor 4 Jahren
Thank you!
Great software for your tutoring business
Vorteile:
All the information you need to run your tutoring business in one place: parents info and students progress, classes and sessions, tutor's calendar. Reports bring a lot of helpful data. Customization is great for sending emails the way I prefer. Support is really good, they are quick to answer questions.
Nachteile:
The user interface is outdated. The learning curve is really high, it took me a lot of time figuring out how the software works but there are some videos in their website that show how to use their main functionalities.
Antwort von LearnSpeed
vor 6 Jahren
Maria - Thank you for your review. Glad LearnSpeed is working for you. Understand and agree about the user interface. There are trade offs between focusing on fresh look and feel and depth of core functionality. We've focused on the latter, believing that once you get through the setup and training, you will greatly appreciate the depth and flexibility of the product. Cheers, Jared
We love LearnSpeed!
Kommentare: We switched over to LearnSpeed at the beginning of the last school year. After almost one year of use, we are finding ourselves extremely happy with the product. Scheduling staff and students is much more efficient than our old, cumbersome scheduling software. The LearnSpeed interface is easy to use. Reschedules and changes are a breeze.
Vorteile:
The LearnSpeed customer service is fantastic!!! We receive responses to our questions usually same day. Not only are our questions answered thoroughly but when our question brings up a new issue, LearnSpeed works to help us find a solution. We have never been left hanging without an answer. Clients, tutors and admin find LearnSpeed easy to use and convenient to access in the office and outside the office. The drag and drop feature for moving a session within a day makes rescheduling times very easy. The number of reports that we have access to is fabulous. We love having access to all of this data.
Nachteile:
LearnSpeed has something called dynamic invoicing which means that invoices can change - even after they are sent to the client. This has caused some invoicing issues for us. Also, partial payments on invoices are not reflected.
Antwort von LearnSpeed
vor 8 Jahren
Thanks Sandy. Really appreciate the feedback.
Great system.
Kommentare: We have used LearnSpeed for the past ten year. I couldn't imagine running an education center without it. It has helped us focus on higher value activities which translate to better customer experience and loyalty.
Vorteile:
LearnSpeed is a very comprehensive system. The LearnSpeed team understands the reality of our day to day needs and has excellent customer service. They answer their phones and are very responsive to any issues that come up. Over the past ten years we have seen many improvements which have been added without disrupting our existing practices.
Nachteile:
They system is very comprehensive. If you are looking for the most simple system, then LearnSpeed is likely not for you. But if you are looking for a full solution which will grow with your business, then LearnSpeed is a great choice.
Antwort von LearnSpeed
vor 8 Jahren
Thanks Vince. Jated
Learnspeed helped us provide better services and grow our business!
Kommentare: Working with Learnspeed has been a very positive experience for us. We really appreciate all of the technical support that the team initially provided as we familiarized ourselves with the program. We've been happily using the software now for nearly four years and they are still available to us should we ever need support. Learnspeed has simplified our systems and as a result, our business runs more smoothly and efficiently, which facilitated our growth. Overall, we are very satisfied customers!
Vorteile:
Learnspeed integrates scheduling, billing and payroll, so that we can focus on what we do best--tutoring! The session reports are an excellent communication tool.
Nachteile:
There are a few scheduling features that would make things even easier, and the LS team is aware of them and is responsive to our feedback.
Antwort von LearnSpeed
vor 8 Jahren
Thanks Lisa. Appreciate the feedback! Jared
Life Saver!
Kommentare: I love that they helped us get it up and running. Custom tutorial video. Friendly team. Very good.
Vorteile:
Years ago my husband and I were looking for software to run the backend of our music lessons business. After spending 10k on trying to build our own software, we found LearnSpeed. It did all that we wanted and more.
Nachteile:
No complaints here! It just worked so well for us.
Antwort von LearnSpeed
vor 3 Jahren
Kay - Really glad to hear the positive feedback. Thank you!
Happy Customer
Kommentare: Overall, I have been very happy with LearnSpeed.
Vorteile:
This software saves me lots of time. I no longer have to have to call clients to remind them of appointments. I no longer have to take time out of my day to go to the bank and deposit checks. And I no long have to write receipts and invoices. The software takes care of everything for me.
Nachteile:
The software can do many things. I wish there was a manual that came with it.
Antwort von LearnSpeed
vor 4 Jahren
Thank you Fawzya!
Where would my business be without LearnSpeed?
Kommentare: The answer is my business would be nowhere near as big today if I had not started using LearnSpeed in January 2008. The software has helped me scale my tutoring business, while performing more than 20,000 hours of tutoring by over 600 tutors.
Vorteile:
LearnSpeed let me manage the business and grow it! I didn't have to focus on software development and left that to the pros at LearnSpeed. And, when I wanted a new feature added, they were happy to listen and implement the suggestions. Again, the biggest pro is it helped me build my business the right way.
Nachteile:
No complaints -- not one.
Antwort von LearnSpeed
vor 8 Jahren
Josh - thanks for the positive feedback. We've enjoyed watching your business grow over the years and have appreciated your business.
An essential part of my business
Kommentare: We've been a LearnSpeed client from the beginning. From the day we implemented LearnSpeed in our business it became an indispensable part of our business. The customer support has been excellent, Jared and his team have always solved any issues that arose and developed new functionality based upon our requests and needs.
Vorteile:
Customization Customer support Calendar reminders
Nachteile:
We would like it run a bit faster
Antwort von LearnSpeed
vor 8 Jahren
Thanks Jason. Very much appreciate the positive feedback and our ongoing business relationship. Jared
LearnSpeed Review
Kommentare: I have been using LearnSpeed for over 10 years. The functionality and support have been solid. There are of course aspects of the program that don't meet my business needs but overall good enough that I've chosen to continue being a customer for so many years.
Vorteile:
- Has most features to meet my business needs. - Friendly and helpful support. - Relatively fast processing speed.
Nachteile:
- Can't turn off features that I don't use. - Dated user interface. - Inflexible reporting (and LearnSpeed charges for custom reports).
Antwort von LearnSpeed
vor 8 Jahren
Thanks for the feedback Adam. Really appreciate the business over these past years. Stay tuned for a interface update coming this fall. Jared
Great service for our small business
Kommentare: Scheduling and billing all in one place.
Vorteile:
It unites several systems which we previously had separated. I haven't fully explored and utilized the types of reports available, but the ones I have used have been very helpful.
Nachteile:
Just wish it could sync with quick books online.
Antwort von LearnSpeed
vor 5 Jahren
Thank you Robert for the feedback. QuickBooks online integration coming soon. We'll keep you posted.
Learnspeed = Lifesaver
Kommentare: I work with a Non Public Agency that staffs schools throughout Southern California as well as a pediatric therapy and tutoring office. The team at Learnspeed have been excellent to work with. They spend time educating our staff, developing training material, and discussing and modifying invoice reports as needed based on our unique needs. I previously used another system for tutoring companies which was not a pleasant experience. Learnspeed has been much more accommodating, flexible and fast!
Vorteile:
The system is not static. It can be changed and modified for the users and for our clients. It has many functions that can be used to help manage your business. - scheduling - note taking - client log in - invoicing - prepayment designation - speed of the system
Nachteile:
The Calendar feature does not yet allow for entering repeating sessions only 2 times per month.
Antwort von LearnSpeed
vor 8 Jahren
Thanks Steve - that every other week repeating calendar feature is coming soon! jw
Invaluable Software forTutoring Business
Kommentare: Our tutoring business has been using Learnspeed for the last 8 yrs and I can honestly say I don't know how we got along BL (Before Learnspeed).
Vorteile:
The best feature about the software is that it allows managers to stay up to date on the progress of the students. It also provides parents with consistent progress reports.
Nachteile:
There have been glitches w/ the time changes in the past (fall back/spring forward), but those seem to have been addressed.
Antwort von LearnSpeed
vor 8 Jahren
Thanks, Nick. Really appreciate the feedback.
Learnspeed is awesome for tutoring companies!
Kommentare: I love learnspeed. From the day I started my tutoring company, I looked for a software program that would generate invoices from appointments on a calendar and that would allow me to automatically bill those invoices and send the information to my accounting software. I had given up looking until I found learnspeed. It's vital to our business.
Vorteile:
Functionality is brilliant. The ability to automatically generate invoices from appointments and to bill those invoices is a life-saver.
Antwort von LearnSpeed
vor 8 Jahren
Thanks for the review Michael!
LearnSpeed makes the tutoring workflow easy
Vorteile:
Quick access to vital info on clients. Managing schedules and communicating with customers was simple.
Nachteile:
The backend UI was a work in progress, but it's much better now.
Antwort von LearnSpeed
vor 5 Jahren
Thanks for the positive feedback Eli! Glad you like the new UI!
Excellent tutoring management system!
Kommentare: Our tutoring agency began using LearnSpeed in 2008. It makes running the business a million times easier! I can't imagine a system with better features to make the whole process more simple and streamlined. I highly recommend it!
Vorteile:
The system is very comprehensive user friendly and has proved to be a huge timesaver. The staff is very helpful and provides wonderful customer service!
Nachteile:
Don't have any!
Antwort von LearnSpeed
vor 8 Jahren
Kaitlin, Thank you for your great review! Jared
Excellent Platform for Tutoring Service
Kommentare: Our experience has been wonderful. The team is extremely responsive. Training is available readily. We never have to panic because the Learnspeed team is always there to help!
Vorteile:
This software covers pretty much everything we need in a platform. It makes it easy to link new customers with tutors, accept payments, renew customers, bill customers, communicate with customers and give online sessions.
Nachteile:
We will be happy if a tutor review system is integrated into this software. It is not a downfall of the program, but that would be a great perk!
Antwort von LearnSpeed
vor 4 Jahren
Thank you, Trina!