Bewertet am 22.11.2018
Easy to use, Complete set of Data to Optimize Your Campaigns, Responsive and Helpful Account Manager
Vorteile: Been using for 4 years and all I can say that it's really easy to use in terms of integration with traffic sources to setting up the campaigns and the user interface is really clean and easy to see the data. When running the campaigns, I able to see all the data that I want in order to optimize the campaigns and so far, all the data is reliable and my campaigns are performing. The account manager is very helpful and fast response. They have implemented new features such as fraud alert, traffic distribution AI and many more. The mobile app was easy to use to monitor the campaigns wherever I go. Previously, the mobile wasn't user friendly but the latest version was improved and fast as well.
Nachteile: It's a little bit pricey compare to other competitors but it's stable and has all the features that I want
Bewertet am 21.11.2018
Tracking tool without complications
Kommentare: I have been working with Voluum for small clients, but to work on big clients I need a platfrom that is able to provide me with more insights on how to optimize and that has more functionalities.
Vorteile: Implementation is easy, which is a big plus. User interphase and navigation are clear. Its integrated with the main advertising platforms, meaning set up is not complicated.
Nachteile: The information you can get lacks granularity. You cant get detailed information. There is no possibility of tracking cross device, which is a big disadvantage.
Bewertet am 7.8.2018
Very disappointed with Voluum business Ethics and customer Service.
Kommentare: Horrible. If you think your account has been canceled, it probably hasn't, and you can expect an unexpected charge on your Credit Card, so enjoy that. Then if you get in touch with support to try and remedy the situation, they will tell you to go pound sand, and they are much happier keeping your money. They will tell you about all the hidden language inside their contract that allows them to basically do whatever they want to customers, and they really don't care if you don't like it.
Vorteile: Decent tracker, with plenty of data options once you figure out how to set everything up. But don't plan on getting any help from Voluum themselves with any questions about setup or similar because they aren't interested in helping.
Nachteile: The WORST thing about this software is the group of people behind the product. This is a group of MONEY HUNGY people with absolutely ZERO business ethics or interest in customer happiness. Judging by their latest Price TRIPLING out of the blue . YES the cost of a house mortgage, and no real warning for existing customers, and leaving people to scramble for new tracking solutions in a matter of days, they are now one of the most HATED companies in the affiliate marketing space. Congrats on your terrible business ethics Voluum!
Bewertet am 5.11.2018
Voluum > reliable tracking platform
Kommentare: Overall, it was good experience after using Voluum for around 12-16 months for us. Keep up the good work.
Vorteile: Clear, simple and easy to use tracker platform with very less downtime. Responsive account managers on any issues we faced.
Nachteile: A competitive pricing plans would be good as other platforms were offering a very good pricing which are currently lower than Voluum.
Bewertet am 8.11.2018
Great product, easy to use, and excellent service
Kommentare: Great product, reliable, easy to use. Works great.
REALLY simple to use. When I started, almost a year ago, it took me less than 15 minutes from signing up to understand how everything is set up, and getting my campaigns live.
Reporting is always important to me, and they are very good at that as well.
Nachteile: I couldn't find if there's an alert system. It would be a great feature. A real monitoring tool that alerts me when campaign's performance changes.
Bewertet am 11.2.2019
The easy way to track your campaigns
Kommentare: Voluum allows you to centralize and track all of your campaigns. We have seen an increase on our KPIs since we started using this platform so I strongly recommend it.
Vorteile: Its very intuitive and easy to use. Graphics are neat and the dashboard is pretty good. Integration with big players on the market is already pre-loaded
Nachteile: The price tag is a bit high compared to the competition. The notifications of the platform need to be more customizable to monitor campaigns easier.
Bewertet am 13.8.2018
Voluum is 100% scammers
I decided to stop working with this scam company once they overcharged me and requested refund in skype chat with CSR but got this: " we do not have any refund policy. "
Please note, this is PREPAID service, not postpaid. Please stay away from this company, there are lots of trackers now offering competitive service for MUCH lower price ans well as MUCH more adequate support
Vorteile: The tracker itself is OK. The support and customer service is terrible. I paid for subscription for years, until they decided without any agreement, without any notify to charge my paypal account . Nothing changed, neither service or features, just price. No notice, no agreement.
Nachteile: The tracker itself is OK. However owners of voluum selected the scam politics
Bewertet am 30.5.2019
Best software ever, but waaay expensive!
Vorteile: Voluum has been my favorite tracking software for couple of years. Thanks to many useful options, I was able to run and manage many profitable campaigns. It offers everything that you need in order to run succesful CPC, CPV, Native and Push campaigns. Best product in the market.
Nachteile: Prices for all packages (even smaller) went really high lately. That was the reason I am currently using different software.
Bewertet am 12.9.2018
Simple choice for omni-channel tracking
Kommentare: I've been using Voluum to simplify the visualization for some of my clients. But I would choose other tools that have deeper functionalities and details in order to do better campaign optimization.
It's easy to implement
Has a great UI
Clear understanding of what you are paying for
Has integration with main advertising platforms
Lacks of deep functions such as cross-device
You can´t get detailed information about campaigns.
There is no way to know if the tracking is correctly implemented.
Bewertet am 20.9.2018
The agnostic measurement solution
Kommentare: There are other tools that are better for campaign optimizations. Voluum functionalities do not go deep enough. The visualization is nice, but it lacks details.
Vorteile: The system has a very nice user interfase, and it is integrated with all of the main advertising platforms. Campaigns are easy to set up.
Nachteile: It does not offer cross-device measurement. You don't have the functionality to check if the tracking was implemented correctly. It works like a black box.
Bewertet am 26.11.2018
Kommentare: reliable, easy to use, good support team
Vorteile: Simple & easy to use to integrate & track my campaign.
Nachteile: it would be great if Volumm can provide more information & alert if the campaign performance changed.