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Über Thrive by Shopventory
Shopventory ist eine Inventarmanagement- und Verkaufsberichterstattungslösung für Square, Clover, Paypal Here, Shopify und WooCommerce.
We connect to Square and this system helps us know the Cost of Goods sold where Square lacks.
A quick logout and login fixes the issue if there was one. No other issues in my experience.
Nutzerbewertungen filtern (96)
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Nutzerbewertungen filtern (96)

Integration with POS and easy to use
Vorteile:
Integration with POS is very easy to accomplish. They real time sync works very well. It's easy to setup and to use. Very intuitive and helpfull videos. Simple to create PO and manage inventory
Nachteile:
There is a few basic things missing, like the possibility to write notes on a partially received PO, or if you make a mistake. In fact you can't write notes anywhere which is quite annoying. It works in modules and I think the price it's too high for what they are offering for professional and Elite packages.
Antwort von Shopventory
vor 6 Jahren
Hi Ana! Thanks for the review. We're glad that Shopventory is automating your business! Our newest Purchase Order feature allows you to automatically add all items that are running low. Pretty powerful stuff! We appreciate the feedback on writing a note on a partially received Purchase Order. Our engineering team will take that into consideration. However, you can write a note in several other areas of the software, such as when doing a reconciliation. These notes will show on the audit logs of all items. Let us know if you have anymore feedback and we're glad to have you as a customer!
Management Inventory with Shopventory
Kommentare: The tool is tremendously friendly and easy to operate. The difference is made by the incredible staff that support the end users.
Vorteile:
I like the fact that the supporting team of techs are cordial, friendly and supportive no matter what I ask. I appreciate their speedy and complete response to some of my most outlandish questions. Every member of the team has been great in helping us get through the hurdles of inventory management and in helping us become experts as well. Thanks to the entire team supporting us here at Wigs Beauty Plus and Wig & Beauty.
Nachteile:
There are some shortcomings that make our job a little cumbersome but are not show-stoppers. I think the bulk upload can be refined to freeze header frames when displaying products.
Antwort von Shopventory
vor 3 Wochen
Thank you for sharing such detailed feedback! We’re thrilled to hear that our team has been friendly, supportive, and helpful with your inventory management journey. We’re also grateful for your suggestion about refining the bulk upload feature—we’ll pass that along to our team for consideration. It’s amazing to work with businesses like Wigs Beauty Plus, and we’re here to support you every step of the way!
Customer Service Is Excellent!
Kommentare: The customer service is excellent, but the PO format doesn't work well for us so I make adjustments where they are needed.
Vorteile:
As there are some features/fields that are not available on the PO the customer service reps have always done their best suggesting other options.
Nachteile:
"Terms" is not an option on the PO's so this is the most difficult thing to adjust, but I have an alternative that works "Okay"
Antwort von Shopventory
vor 2 Jahren
Thank you Mary! We appreciate this review and feedback. We have a bunch of new fields coming soon. Make sure to keep and eye on our feature release messages! Great feedback on purchase orders. We'll work to implement them where appropriate!
Thrive Recommended
Kommentare: I love the chat functionality, easy to reach someone for assistance.
Vorteile:
Concise answers on how to solve our situations.
Nachteile:
Cost increase, I wish the plans were less expensive.
Antwort von Shopventory
vor 3 Wochen
Thank you for your feedback and recommendation! We’re so glad to hear that our concise solutions and chat functionality have made a positive impact. We understand your concern about costs and truly appreciate your honesty—it helps us continue improving. Don’t hesitate to reach out if there’s anything else we can assist with!
Quick Help, Good Features, More features may be needed
Kommentare: Overall, a great start to a strong inventory system. Like anything, it needs some features that seem to be basics (or obvious), and has other features that would not have crossed my mind to use in our warehouse. The support team is usually very helpful and courteous. Sometimes we need something more along the lines of production software, but Thrive has also helped manage these types of activities for us too!
Vorteile:
Support members are very responsive, and try hard to understand the situation. Most of our big issues have been escalated to the engineers and often fixed in about 48-72 business hours. Many helpful options to make some complex items (bundles and assemblies) as well as some features we don't use just yet.
Nachteile:
There's no organizing by SKU number, so far; by name or barcode number only. They always suggest downloading the product list and organizing on a spreadsheet, but not all of our employees who would need it have access to do that. When using in tandem with BigCommerce, we had a few "behind the screen" issues with programming, but the support team was very helpful.
Antwort von Shopventory
letztes Jahr
Thank you for your detailed feedback. We're pleased to hear that our support team has been responsive and effective in addressing your concerns in a timely manner. It's great to know that many of our features, especially related to complex items, are benefiting your operations. We genuinely acknowledge the limitation regarding SKU organization. Your insights are invaluable in helping us prioritize areas for improvement. While there have been challenges integrating with BigCommerce, we're grateful for your patience and are committed to smoothing out any kinks. Your perspective on Thrive's capabilities, both its strengths and areas for enhancement, is deeply appreciated. Rest assured, we're continuously striving to refine and expand our offerings to best serve your needs. Thank you for partnering with us on this journey.
Amazing Customer Service
Kommentare: Things with thrive started out pretty good. A couple of months in, I started running into a problem with things duplicating, creating new listings or creating variants' under the listing, all with the same sku, all with different inventory counts. When I first contacted them, I was frustrated and upset. My expectations were unrealistic, I wanted them to wave a magic wand and make it all better. Instead they gave me a solution that required a lot of work on my part. It took me a little bit to admit that it made sense that I would go through the inventory and clean it up. No matter how I was feeling though, they always responded quickly, kindly and supportively.Once I did what I needed to do, things went smoothly. Their staff was there, every step of the way, checking in, letting me know what our next steps would be. Once I was done, they did the magic part. That was a couple of months ago, things have been going smoothly since then. I don't know what caused the issue, but I know they do and they helped me fix it, making sure it won't happen again. Additionally, when I started using this, I hadn't realised that I couldn't sell by weight with Square. When I mentioned it to them, they were not aware that Square offered that functionality. Within a week they had that option deployed so that all of their customers using square could use these options when setting up in thrive too.Despite that rough patch, working with the folks there has never been a source of frustration.
Vorteile:
Intuitive layoutLots of featuresAbility to track inventory by weightRecipes that can adjust stock upon production Exceptional customer service
Nachteile:
There's nothing specific I dislike. Anytime I've come across a problem or a missing feature, they have been quick to respond and have introduced features to meet needs.
Antwort von Shopventory
letztes Jahr
Thank you for taking the time to share such a comprehensive review of your experience with Thrive. It's heartening to know that the granularity and flexibility of our recipe function have been instrumental in streamlining your operations. We sincerely apologize for the inventory challenges you faced, but we're humbled by your patience and understanding throughout the resolution process. Your feedback not only helps us improve but also drives our commitment to ensure that our platform remains adaptive and responsive to unique business needs like yours. We're grateful to have you with us every step of the way and are dedicated to ensuring Thrive continues to be a cornerstone for your business success. Thank you for your trust and partnership.
Best app to help manage inventory
Kommentare: Overall we have had lees inventory issues with unaccounted for product, can easily look at the product and look at history. However it is not easy to find a product that we have on hand and no longer in the system to find the history of the product.
Vorteile:
The ease of importing from Shopify to Thrive, and customer service was top notch when help was needed.
Nachteile:
The bulk edit reports needs help, not able to hide columns so you can see the ones you need to work on side by side without having to scroll left to right constantly. Would be really nice to edit just the product or products you need instead of the entire catalog which includes archived products. Way too much informaiton not needed and would speed up the download time to generate a Google sheet. Would also would be nice if can enter in additional field such as country of origin which would save a step in by having to enter into Shopify. As well as placing the images in the correct order of the variants to show online (I think this is more of a Shopify issue). When we need to add sku's we have to click each time and no there's autofill of drag down option same with other fields such as price. Time consuming when you can have 100 attributes and you have to add 99 attribute boxes 1 at a time so you can enter the variant weight & color. We never know what and how many of each product we will receive until unpacked and sorted. No way to use the bulk edit option for the specific product to add
Antwort von Shopventory
vor 2 Jahren
Hi Cecile! Thanks for your feedback here :-) We appreciate the comments about the bulk upload tool. We're definitely working on some improvements to the bulk upload feature. We hope this will help you once they launch! It's great knowing you're having an overall wonderful experience using Thrive. We're happy to have you as a customer!
Awesome service!
Kommentare: Overall, my experience with Thrive has been great and easy to use.
Vorteile:
It's fast and easy to use. Also, very friendly customer service!
Nachteile:
The format of the purchase orders should include 1 more column for the received quantity!
Antwort von Shopventory
vor 3 Wochen
Thank you for your feedback! We're so happy to hear that Thrive has been fast, easy to use, and backed by friendly customer service. We also appreciate your suggestion about the purchase order format—we’ll make sure to share it with our team for consideration!
Great!
Vorteile:
The customer service and support team are one of the best I've worked with! Someone was always available to answer my many questions with little to no wait time in the chat box. Easy to set up and I always knew I had support if I needed it.
Nachteile:
I wish there had been the option to integrate with Metafields, as we are moving heavily in that direction for our storefront.
Antwort von Shopventory
letztes Jahr
Thank you for your "Great!" review! It's fantastic to hear you've had a positive experience with our prompt customer service and easy setup. Since you've left your review we've added a ton of additional fields for you to sync with, including meta fields! Your switch from Stocky Sales & Field Automation to us is appreciated, and we're here to support you further!
Shopventory Review
Kommentare: It has been fantastic. Has helped us take oru business to the next level.
Vorteile:
The customer service I think is the best feature. They are pretty responsive and pretty friendly.
Nachteile:
I wish there was a bit more options/features for bulk import/export and updates. If you have a lot of products, those options are the best. Also, wish the woocommerce integration was a bit better with more dynamic controls.
Antwort von Shopventory
vor 2 Jahren
Hello and thank you for leaving this great review of Thrive by Shopventory! We're working on new improvements to bulk import/export. Make sure to keep an eye on our feature update log! It's great knowing you've been utilizing Thrive for creating and receiving POs. We hope you're using the barcode scanning functionality as well!
In Betracht gezogene Alternativen:
Godsend!
Kommentare: When we signed up for the Clover POS it was under the guise of being an all-in-one for our business. That has proven to NOT be the case. Shopventory has seamlessly filled in the gaps Clover has. The bundling of products and superb inventory management/tracking. If you're finding that you aren't getting enough data, can't do what you need to do to track your stock, or other basic business functions, chances are Shopventory can help. We're halfway through the trial period and there are no questions that have been left unanswered, no system issues they haven't been able to help with, their customer service is ABOVE AND BEYOND anything I could have imagined. I wish I could give more than 5 stars, they deserve the sky. We will 100% be purchasing a subscription and will not consider it to be wasted money at all. They truly are the best companion for this Clover setup. Many mahalos!
Vorteile:
The ease of use, customer service support and response rate and quality.
Nachteile:
If there were an option to calculate the freight and taxes into our purchase order item costs it would be perfect. But that's a minute issue we are already familiar with dealing with.
Antwort von Shopventory
vor 5 Jahren
Rachel, you're too kind! We're so pleased to be able to share the tools businesses need to run well, and it's a joy to hear about them in action. Keep the suggestions coming. We look forward to working with you this year!
Dedicated Support Team
Kommentare: Very positive so far with support.
Vorteile:
I liked that I could reach out to someone in chat and get instant answers to the questions I had. [sensitive content hidden] was a saint because I needed help, fast.
Nachteile:
Not at this time. Sometimes the support articles are a little overwhelming.
Antwort von Shopventory
letztes Jahr
Thank you for your review! We're glad to hear that our chat feature provided you with instant answers and that you found our team to be exceptionally helpful. We understand your point about the support articles sometimes being overwhelming; we'll look into making them more user-friendly. It's great to hear that your experience with our support has been very positive. We appreciate your feedback and are here to assist you further if needed!
Great Program
Kommentare: Inventory and getting better syn and count.
Vorteile:
Feature are pretty simple. I love the fact that you can see what is saved and what is not saved. I love that it will not let you duplicate anything.
Nachteile:
No help on weekends! When something really bad would happen it will hold up my business
Antwort von Shopventory
vor 2 Jahren
Hi and thanks for this review! We're excited to hear you love some of our core features such as save status. We're always working to improve our platform so you don't run into any issues on the weekend. We have tons of help resources for you in the event of something like this!
Thrive metrics is a slam-dunk
Kommentare: Customer service is super-capable and fast. Thrive regularly updates their product. It is a living, breathing software company that just 'gets' inventory.
Vorteile:
Integrating with Square was SO easy. It's practically a flip of the switch.
Nachteile:
I have thousands of bills of materials and there is no way to import those--I had to setup a web macro using UI Vision Pro to do the one-by-one setup.
Antwort von Shopventory
vor 2 Jahren
Thanks for this "slam-dunk" review! We really appreciate the feedback. We'll definitely look into ways to upload your bill of materials. We can see that being very helpful! We hope you continue to enjoy Thrive's Square integration. We work hard to make it work for you!
Mario is awesome!
Kommentare: so far it is great for its intended purpose.
Vorteile:
I can see in real-time what is being changed. The customer support chat is so helpful if i cant figure something out i know i can rely on them to find the answers i need in a reasonable amount of time.
Nachteile:
I think the navigation could be more user-friendly.
Antwort von Shopventory
vor 2 Jahren
Thanks so much for leaving this review! We're happy to hear you love working with Mario. He's the best. We have some great new interface changes coming out soon. Stay tuned!
Shopventory is necessary for Square use
Vorteile:
I love the reports and the ease of adjusting inventory quantities, audits, and the ability to create bundles.
Nachteile:
I wish that Shopventory was a little cheaper.
Antwort von Shopventory
vor 2 Jahren
Hi Rose! We appreciate this great review. Our inventory and audit reports help supercharge any Square point of sale. Bundling products is also a super useful feature! Thanks for being a great customer!
Looks good, but has a surprising amount of limitations for an inventory system
Kommentare: I was sold on the Demo that was provided, but after getting into the weeds of the product I learned more about what our company needed and was shocked at how many limitations there are. We are now in the process of finding a more robust system.
Vorteile:
It can integrate 2 shopify stores into 1 inventory source.
Nachteile:
The list is pretty lengthy. Hopefully they can be fixed, but I've not seen any progress or even mention of progress over the past several months of using this software. - Can't edit or update POs - Can't see sku numbers when updating inventory at a product level - PAR inventory levels on auto POs don't factor anything that is already on order - Can't search for a PO by part number Those are just a few off the top of my head...
Antwort von Shopventory
vor 2 Jahren
Hi there - we really appreciate you leaving this review and all the feedback! We review all product feedback regularly and will make sure to add these points to the list. If you have any other pieces of feedback please feel free to reach out to us directly. We'd love to have a conversation with you!
A great all-in-one software for multi-location management
Kommentare: I've been using Shopventory for over 3 years now and it has been great. It was a brand new app when we started using them and they have just been adding new functions and making everything work! The multi location reporting and inventory management is super easy to use and it just works every time. Their customer support is always a great help. They are hard at work improving this day by day and I can't wait for what news in store! Great for multi-store operations and an all-in-one program for most if not all needs!
Vorteile:
The best thing about Shopventory is that I can manage all my locations from one single page. I have a primary warehouse that receives all goods and then distributes to our retail locations. With a couple clicks I can adjust inventory counts of ALL locations. It's just really easy to do and I don't have to go into each stores inventory software and manually adjust each thing. Literally saves me hours of work every day. I can create purchase orders directly from Shopventory and it'll email my vendors my order automatically. It has many more nice features that really help!
Nachteile:
Not really a Con for the software, sometimes it glitches and lags due to being cloud based when it is under heavy load but those issues have been less and less every update. It is a board software that is doing many things so it is expected occasionally. A quick logout and login fixes the issue if there was one. No other issues in my experience.
Antwort von Shopventory
vor 5 Jahren
Hey Kevin, thanks for the great review! You're correct. We're improving our offering every day based on the feedback from customers such as yourself. We're glad that you've been with us for so many years and we're looking forward to many more!
Shopventory & Clover - A great combination!
Kommentare: Shopventory has allowed us to stock more of what sells well, less of what doesn't, and not reorder dead product. Overall we have increased sales and decreased inventory. With several time consuming tasks now automated we are spending less on payroll maintaining the inventory.
Vorteile:
Shopventory was good when it came out, and keeps getting better. They are always adding new features and reports without having to upgrade. In the beginning I was concerned that an "App" would not be able to handle our inventory in real time. After several years I can say that it easily handles thousands of titles of sheet music, and emails me daily titles needing to be reordered. We have since moved all the inventory from QuickBooks to Shopventory. Noteworthy today - they have GREAT customer service!
Nachteile:
There really are no Cons! It works, and it's uptime is very close to 100%.
Antwort von Shopventory
vor 5 Jahren
Hi Jay, thanks so much for the review! It's awesome to hear how Shopventory is helping your business with so many daily details that add up over the long haul. That's exactly what we want to see! Thanks for sticking with us for over four years now, we're looking forward to the next four!
EXCELLENT! customer service, easy to use, and incredibly useful
Kommentare: I save a lot of time reordering inventory, I have a much clearer idea of my margins, and I can see when I might be experiencing theft. Great product overall.
Vorteile:
I've had such a great experience using Shopventory: they have excellent customer service that's quick, effective, and personalized; updates made to the platform are targeted specifically toward customer needs and requests; the platform is easy to use, yet provides so much more useful data analysis than I expected; so far I haven't experienced a single bug except for one caused by a linked program! Couldn't be better
Nachteile:
My only qualms are that certain improvements don't have quite the customizability that I would hope for, but I imagine that these additional improvement are simply still in the he works. The other con is that Shopventory isn't compatible with Squarespace yet! So I'm anxiously awaiting for that update to release.
Antwort von Shopventory
vor 6 Jahren
Hi there! We're excited to hear that you've enjoyed working with our Customer Care team! We love working with the different businesses we serve. We'd like to get your feedback about past and future feature releases. Please send your thoughts to help@shopventory.com - It will help us a ton!
Great Customer Service!
Kommentare: The customer service is top notch! [SENSITIVE CONTENT HIDDEN] helped me get setup and walked me through the entire process. I had approximately 1,000 - 2,000 skus. I had to do major clean up on my data before loading (which was my own fault, I had different skus for quite a few of the same products in my two different systems *facepalm*). I also received
Vorteile:
I had a brick and mortar retail business and also had a website. I used square for brick and mortar and shopify for e-commerce. It had become extremely difficult removing/adding inventory between the two systems and I needed a solution that would sync the two inventories. I also had an issue of overselling inventory. Shopventory corrected both of those issues.
Nachteile:
When you bulk upload new products, you cannot add a description, categories, etc. Instead, you must go back in and use a bulk edit spreadsheet, find the products just uploaded and then add in the missing data. With that being said, I made this suggestion and am told it is being worked on, so that's great! One other thing, if you use shopify and have tags on your products, once shopventory syncs it sees tags as "categories" and will create those categories and products are "duplicated" into those categories.
Antwort von Shopventory
vor 5 Jahren
Hi Chelsea, thanks so much for the review! We love hearing that Shopventory makes it possible to have a store and sell online without spending all day managing it, especially during this pandemic. Thanks for your suggested improvements as well, we take those seriously and will keep you posted on updates!
Great Stepping Stone
Kommentare: This is a great stepping stone product for those that haven't grown large enough for the "big guns" but need an easy-to-use database that integrates well with current POS systems.
Vorteile:
We needed software that could integrate with Square and offer purchase order tracking, cost of goods sold, vendor info, and beyond. Shopventory provides that. It's intuitive and has GREAT customer service.
Nachteile:
There isn't a way to track customer special orders. I would have liked to be able to input more info on the item screen like vendor item number and case packs.
Antwort von Shopventory
vor 5 Jahren
Hi Kirsten, thanks so much for taking the time to leave a review! It's been great working with you. As for special orders, we have a feature in the works that may be perfect for you--I'll reach out to discuss further!
Inventory Management
Vorteile:
I like that we can see lot costs & when we bought them.
Nachteile:
I really hate that there isn't a a way to firewall on other stores so that any changes you make are for the store that you are logged into. I don't like the amount of clicks it takes to make a purchase order. I don't like that you can't change the retail on a product on the purchase order screen.
Antwort von Shopventory
vor 2 Jahren
Thank you so much for taking the time to leave this review! Yes, product lot costs are a big feature for Thrive by Shopventory. We're glad that you find this valuable! Definitely some great feedback on the purchase order creation. We'll make sure to review them to see if there's anything quick we can do!
Incredibly powerful for the price!
Kommentare: Incredibly helpful and great for starting our business!
Vorteile:
Great resource to sort and start inventory for a smaller business. Incredibly supportive staff with growing solutions!
Nachteile:
Just not robust enough for my growing business - we have hundreds of thousands of SKUs within the retail specialty footwear business and need a true POS/Inventory system to be one in the same.
Antwort von Shopventory
vor 6 Jahren
Hi Adam! Thanks a ton for leaving us a review. We really appreciate it! It's unfortunate to hear that you ran into a SKU limit issue! While some of the POS systems we work with have a SKU limit, Shopventory does not. We hope you find a good solution for your quickly growing business. That's exciting to hear! Please let us know if you have any feature suggestions. We have tons of businesses on our platform in the 25+ location range and their feedback is incredibly helpful!
The Best Customer Experience!
Kommentare: [SENSITIVE CONTENT HIDDEN] has been a blast to work with as well as the Team that jumped in from time to time. Thank you for all of your support! ♥
Vorteile:
I like how easy it is to maneuver through options. The ability to change or update product on the fly by single items or in bulk. If you have a question, the ability to chat with someone is FAST and informative, with videos and snapshots to help understand complex issues or tasks.
Nachteile:
I would say that the one thing that I would mention, is that before anyone updates, imports or exports their inventory, they should make sure that everything is updated first in the user system through Variants. Also that Shopventory is the main hub and the subsidiaries are your In-Store kiosk and Shopify. [SENSITIVE CONTENT HIDDEN] at Shopventory made sure to educate me on this, considering I was taking over a project already started. Shopventory has no cons, just would suggest a heads up at the beginning like [SENSITIVE CONTENT HIDDEN] did for me.
Antwort von Shopventory
vor 4 Jahren
Hi JD, thanks so much for the review! We love hearing that Shopventory makes it possible to update your products quickly and easily. The kind words about the Customer Care team are appreciated, we love helping you run a healthy business!