RAM Tracking Erfahrungen

GREAT TRACKING SYSTEM FOR RENTAL INDUSTRY

Kommentare: RAM Tracking has been a great asset for us in helping to coordinate and protect our business.

Vorteile:

The ability to see where and what my equipment is doing in real-time with the convenient Dashboard screen.

Nachteile:

There is nothing I can say bad about my experience with RAM Tracking - they are a great product for anybody that owns a fleet of vehicles. Easy to use and lots of nice features and data.

10/10 For RAM Tracking!

Kommentare: What we needed from a vehicle tracking company is perfectly met with the RAM Tracking services - Every issue that I have ran into I have been able to call them and they will walk you through what you need to do to get a specific report produced or if I am having an issue with a unit they are able to reset it immediately, I haven't had a question be unanswered and is always dealt with in a timely fashion.

Vorteile:

What we like most is.. You can easily pull up the status of vehicle/driver in question There is the option of 'Detailed Report' Which will show you minute to minute of Driver's route The weekly reports can be set up to be emailed directly to you, For your review You instantly know where your vehicle is Their map is very detailed shows all roads/ Side streets You can tag 'Driver home" or "Supplier's name" so you can see where vehicle is stopped

Nachteile:

What we least like about the software is very minimal.. Sometimes there is a glitch or their servers are being updated that we would see a drop in the service but it does pick back up at the earliest chance it gets- We understand there has to be a chance for updates to serve us better!

Ill tell you where they can RAM it

Kommentare: i hasnt been working for the past 6 months and while i still get emails for billing they cant seem to reach out to fix the problem

Vorteile:

loved the concept and the sales pitch but the delivery has be sub par

Nachteile:

constantly stops working, needed updates and or password changes

Know where they are all the time!

Vorteile:

If you want peace of mind over your fleet then this is the software that you want. I decided to look into fleet tracking software about a year ago and I found RAM Tracking. I saw a demonstration of it at a trade show at the time and I was skeptical but I took the plunge and made the purchase. I had it installed in all of my business vehicles and also in my kids vehicles to give me extra security. I do enjoy the features this software offers which includes location and speed. I can also tell if the vehicle is running or is shut off. Over all a great tool to have as the only manager in my company and this allows me to be in more then one place at a time!

Nachteile:

I sometimes have connectivity issues with the application where the vehicles show up on the map are not where the map is showing them to actually be but for the most of the time it works flawlessly.

RAM Tracking Customer Review Feedback

Kommentare: Not bad. We with RAM for more than 5 years. And, the device was tested in a real case. Our vehicle was stolen on Canada Day 2017. The thief cut the cables and thought they removed the device. Actually, the device was only partly removed, and luckily still sending PINs for next couple hours. We managed to track it the next day. RAM's device did not let us down. We replaced the device later, a bit expensive, but worth it.

Vorteile:

Easy to use. The menu is easy to review and understand. Map color is simple and clean.

Nachteile:

The design is a bit old school. Is there a traffic option?

Being in the know!!

Kommentare: RAM Tracking has excellent customer service and is very professional in handling requests to switch units to new vehicles or add units.

Vorteile:

This software allows us to know exactly where trucks are at all times and brings accountability to drivers. I am able to prove to a customer how many hours a crew was at their job if there is a disagreement.

Nachteile:

Only think I don't like is when the software doesn't work do to maintenance needed or system needing to be reset, This doesn't happen real often however when it does we realize how much we rely on this system in our business.

Braemar Review

Kommentare: It has been a great tool for us to track our fleet and employee"s. Our employee's know that we can track them and as a result we have seen significant gains in on time performance etc.

Vorteile:

Ease of use. The software works very well and typically gives very few issues. The link to google maps is a very handy option.

Nachteile:

Setting up customer locations is a bit tricky at first. I would like to be able to click on a link to google maps at a site my employee's had been at say earlier in the day. You can only use google maps at the current point they are stationary at.

Landscaping/Snow Removal with RAM Tracking

Vorteile:

Able to keep track of time spent on jobs to ensure proper billing Helps with liability claims in the event of a snow related slip and fall -- can prove trucks were there to plow or salt

Nachteile:

That it needs to be a full year contract -- I would prefer to have in my tractors for winter so I could keep track of billable hours when plowing and show customers the times they were there but it doesn't sense to tack tractors in summer months

RAM Tracking Review

Kommentare: Have had zero issues with this system. Everyone has been very helpful getting us up and running and following up to make sure we are getting the most out of the product.

Vorteile:

Very easy to use. This system allows us to increase the efficiency of our delivery trucks and can inform our customers with a more accurate time of their delivery arrival.

Nachteile:

A slightly faster "real time" update with vehicle location would be nice but is still very good as is.

Very Useful and accurate product.

Kommentare: With Ram Tracking, we have been able to confirm all of the hours submitted to us for travelling by our employees. It ensures accuracy and truthfulness.

Vorteile:

It's accuracy and refresh rate are very good. Provides you with all the information you need and it's easy to find.

Nachteile:

The website could be more aesthetically pleasing.

Great company

Vorteile:

I find Ram tracking very useful and user friendly. With many vehicles in the fleet and all over the city it's great to be able to see all of them by just pulling up the map! Love using the Ram tracking to keep everyone accountable and to keep costs down for the company

Nachteile:

Nothing that I can think of.

GPS Tracking

Kommentare: Able to manage fleet vehicles more efficiently, control wasted trips, manage employee onsite times and charges. Eliminated erratic driving issues.

Vorteile:

Easy to use, plenty of information, great reports

Nachteile:

Very few issues with downtime and not being able monitor fleet.

Awesome management tool

Kommentare: RAM Tracking has allowed us full visibility of our fleet. We have used this program to cut cost and maintain a certain level. No longer a question of who or where a person is or has been for a certain amount of time.

Vorteile:

Current and post tracking availability. Cost savings opportunities.

Nachteile:

there is nothing at this time that I can think of that we do not like about this software

Ram tracking

Kommentare: Helps me keep a eye on my trucks and workers.
Acoutability is very important!

Vorteile:

Easy to use and afordable Helps keep cost down

Nachteile:

Could be faster loads ups about 1 min behind

Love it !!!

Kommentare: As a Service Dispatcher I love that I know where our trucks are at any given time so that I can give our customers updates when needed. Its also great for confirming working hours which is helpful our accounting department.

Vorteile:

Very user friendly , simple to find reports , locate the techs with ease. A+++

Nachteile:

I haven't had any issues to complain about

Excellent Tracking software

Kommentare: RAM is a great way of tracking your vehicles, so you can monitor where they are, and see where they've been.

Vorteile:

The software is very easy to use and helps us in our business track our drivers. We track where they've been and that function we go back days or even a week. This is great.

Nachteile:

Can't think of anything I don't like off the top of my head.

Ram Tracking

Kommentare: They have responded quickly to any issues I have had & helped me through them

Vorteile:

loads up quickly & accurately to phone or desktop

Nachteile:

Nothing really, it seams to work fine

Its great

Vorteile:

I know where my trucks are at all times.

Nachteile:

No complaints everything works great and all the reps are very helpful

RAM Tracking review

Kommentare: From exceptional customer service right down to detailed tracking of the vehicles , the whole experience has been hassle free and a very positive experience.

Vorteile:

Very easy to use, informative and very detailed easy to read information

Nachteile:

There is no negative feature to report. You can choose to only use the information you require.

Review

Vorteile:

Map detail is great. Support is great.

Nachteile:

Doesn’t work well in low cell signal areas.

By far the worst GPS company we've ever dealt with

Kommentare: Company in underwritten by a finance company and are not held to a formal business agreement between you and them, meaning they can do whatever they please and you still have to pay. It took months for them to get our units working properly. No accountability held by this company, good luck finding someone to contact you to have issues resolved. Install techs also make it quite clear how tardy the company is to pay them - thus causing longer than necessary wait times to have units installed. I'll be surprised if this company is still around in 5 yrs.

Vorteile:

We did not like this software. Customer service was non-existent so we were unable to answers for problems with the units. Strongly suggest spending your money elsewhere.

Nachteile:

Over priced. Operation is poor quality. Company seems to have many "miscommunication" issues. App was never effective. No customer service. Absolutely HORRIBLE company to deal with. Would not suggest on any level to deal with company.

DEL Windows & Doors

Kommentare: Benefits realized - being able to track efficiencies with our fleet & vehicles

Vorteile:

Interactive Map Being able to zoom to a street Being able to save the exact location Report's feature

Nachteile:

Until I was familiar with the software, I didn't find the user guide or video's to be helpful.

Great Tracking System

Vorteile:

Its multiple tracking abilities, customizable reports.

Nachteile:

The mobile app could use some tweaking.

Robust Product

Kommentare: - Value-add by automating what used to be manual communications (ex: "Has the crew arrived at my jobsite, yet?")
- Assists behavior control of staff by alerting on known activities or locations

Vorteile:

-No-nonsense user interface -Strong automation of recurring reports & alerts -All functions are discrete and difficult to confuse -Installation, setup, and training were concise and proactive

Nachteile:

- Some functions are grouped in submenus that aren't intuitively associated

Awesome Tracking System

Vorteile:

Tracking system can help businesses identify how and when they can improve their efficiency.

Nachteile:

I expected more improvements and more updates