---
description: Detaillierte Informationen über Dialshree zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Dialshree Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Predictive Dialer](/directory/30597/predictive-dialer/software) > [Dialshree](/software/144944/dialshree)

# Dialshree

Canonical: https://www.capterra.com.de/software/144944/dialshree

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/144944/dialshree?page=2)

> Callcenter-Software mit zusätzlichen Funktionen wie Sprachaufzeichnung, VoIP, ausgehende Wählfunktionen, IP-Telefonanlage. Basiert auf Asterisk.
> 
> Bewertung: **4.7/5** von 74 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Dialshree?

BPO-, KPO-Sektor, Gesellschaften

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 74 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Elision Technologies
- **Gegründet**: 2007

## Gewerblicher Kontext

- **Startpreis**: 59,00 ₹
- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Ghana, Indien, Indonesien, Kenia, Namibia, Nigeria, Philippinen, Ruanda, Sambia, Südafrika, Vereinigte Arabische Emirate, Äthiopien

## Funktionen

- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Anpassbare Berichte
- Anrufaufzeichnung
- Anrufer-ID
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Anrufverfolgung
- Anrufüberwachung
- Automatische Anrufverteilung
- Automatisches Telefonwahlgerät
- Automatisiertes Routing
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Berichterstattung über Anrufe
- CRM
- Call-Center-Management
- Dashboard
- Kampagnenmanagement
- Kollaboration mehrerer Nutzer
- Kommunikationsmanagement
- Konferenzschaltungen
- Kundendatenbank
- Listen-Management
- Makros/Antwortvorlagen
- Management der Anruflisten
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- Outbound-Callcenter
- Priorisierung
- Prädiktive Wähler
- Rollen-basierte Genehmigung
- Rückruf-Terminplanung
- SIP-Trunking
- SMS-Nachrichtenversand
- Self-Service Portal
- Service Level Agreement (SLA) Management
- Syndikat-Gruppen
- Text in Sprache (verwandeln)
- Third-Party Integrations
- Umfragen & Feedback
- Umleitung der Anrufe
- Verfolgung von Interaktionen
- VoIP (IP-Telefonie)
- Voice-Mail
- Warteschlangenmanagement
- Weiterleitung von Anrufen (Call Routing)
- Wissensbasis-Management
- Workflow-Management

... und 6 weitere Funktionen

## Integrationen (8 insgesamt)

- CRM++ CTI
- Cloud IP PBX
- Dial-Office IP PBX
- Salesforce CTI Toolbar
- SugarCRM
- SuiteCRM
- Third Party Risk Management
- Vtiger CRM

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software)

## Ähnliche Kategorien

- [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software)
- [IVR Software (Interactive Voice Response)](https://www.capterra.com.de/directory/30231/ivr/software)
- [Dialer Software](https://www.capterra.com.de/directory/30999/auto-dialer/software)
- [Telemarketing Software](https://www.capterra.com.de/directory/31034/telemarketing/software)
- [Cloud PBX Telefonanlagen](https://www.capterra.com.de/directory/31102/cloud-pbx/software)

## Alternativen

1. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Freshdesk](https://www.capterra.com.de/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1715 reviews)

## Nutzerbewertungen

### "Elision" — 5.0/5

> **Vinay** | *17. Juni 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features.
> 
> **Nachteile**: Unable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI.
> 
> Appreciated to \[SENSITIVE CONTENT\] to quick support. But need to some changes in call log process  because when i call on support number than no one answer the call in first time. I have to wait for engineer.

-----

### "DialShree - A Game Changer" — 5.0/5

> **Hemraj** | *15. Juni 2023* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Using DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service.
> 
> **Nachteile**: Sometimes system goes hang due to internet fluctuations, however rest is super good.
> 
> Super\! Our agents are using it dialy and they are finding it very user friendly.

-----

### "Know Dialshree" — 3.0/5

> **Purnima** | *17. November 2022* | Verbraucherdienste | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: Easy to use and integrate with other softwares, IT support is good
> 
> **Nachteile**: Lots of glitches that need to be fixed on server

-----

### "A Simple and Efficient product to resolve all you Call center dialing queries." — 5.0/5

> **Prasad** | *21. April 2022* | Versicherung | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Its a very User friendly Software to use and micro level bifurcation of the States help to understand the productivity in simple way. Reporting tool, IVR Flow Tool, Disposition Grouping are the major pros of this software.
> 
> **Nachteile**: Well there are not many but if Elision team can work on sorting the uploaded list data date wise in acceding order  along with user mapping will be an additional benefit.
> 
> We are using the Software for more than 3 years now. The GUI is simple and eye catching. the support team is out standing. specially \[SENSITIVE CONTENT\] are the core guys on whom you can trust on delivering the requirement on time or before time. overall the support staff is very humble and always on quick action mode which is very remarkable.
A special thank to \[SENSITIVE CONTENT\] as well. very polite person and always guides in right path for the product selection and other services selection.

-----

### "Collection Module supported us automized our operations." — 5.0/5

> **ram** | *22. Juni 2023* | Verbraucherdienste | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: DialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work. integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones.
> 
> **Nachteile**: Well so far it's a platform with super functionalities and reports, nothing from our side which should be optimized. All good.
> 
> Amazing experience with team elision, they are quick and professional. Always happy to support and help.

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Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/144944/dialshree?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/144944/dialshree)

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