--- description: Detaillierte Informationen über Newbook zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Newbook Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/20031/hospitality-property-management/software) > [Newbook](/software/144942/newbook) # Newbook Canonical: https://www.capterra.com.de/software/144942/newbook Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144942/newbook?page=2) > Die Cloud-Tourismus-Technologieplattform von NewBook bietet dir alles, was du für die effiziente Verwaltung deines Unternehmens benötigst. > > Bewertung: **4.6/5** von 45 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Newbook? NewBook ist eine großartige Lösung für eine Vielzahl von Objekten, wie Hotels, Resorts, Villen, Motels, Ferienparks und Jachthäfen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 45 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Newbook - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: 150,00 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Englisch, Koreanisch, Russisch - **Verfügbare Länder**: Australien, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anmerkungen zur Reservierung - Anwesenheitsmanagement - Arbeitsauftragsverwaltung - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Dynamische Preise - Elternportal - Ertragsmanagement - Eventplanung - Front Desk Management - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Gäste-Check-in/Check-out - Gästekommunikation - Hafen-Management - Haushaltungsmanagement - Immobilienverwaltung - Instandhaltungsmanagement - Inventarverwaltung - Kalenderverwaltung - Kanalmanagement - Kontaktmanagement - Kundenbetreuung - Kundenmanagement - Marketing-Automatisierung - Mitarbeitermanagement - Mobiler Zugriff - Online-Anmeldung - Online-Buchung - Online-Reservierungen - Online-Zahlungen - Onlineformulare - Personalverwaltung - Raum-Inventar - Registrierungs-Management - Reservierung-Management - Reservierungs-Management - Reservierungsmanagement für Campingplätze - Site Maps - Speicherverwaltung - Terminplanung - Third-Party Integrations - Utility-Abrechnung - Verkaufspunkt POS - Vertrags-/Lizenz-Management - Zahlungsabwicklung ... und 2 weitere Funktionen ## Integrationen (22 insgesamt) - 3CX - Act-On - Attache - Bepoz - Calumo - Clover - CustomerGauge - Google Analytics 360 - MYOB Acumatica - MYOB Business - Mailchimp - Meta for Business - PayPal - PriceLabs - Properly ... und 7 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) - [Marina Software](https://www.capterra.com.de/directory/30580/marine/software) - [Campingplatz Software](https://www.capterra.com.de/directory/31059/campground-management/software) - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) ## Alternativen 1. [Guesty](https://www.capterra.com.de/software/159377/guesty) — 4.4/5 (466 reviews) 2. [Cloudbeds](https://www.capterra.com.de/software/158839/cloudbeds) — 4.3/5 (341 reviews) 3. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1524 reviews) 4. [Lodgify](https://www.capterra.com.de/software/131924/lodgify) — 4.5/5 (1283 reviews) 5. [ResNexus](https://www.capterra.com.de/software/129392/reservation-nexus) — 4.8/5 (428 reviews) ## Nutzerbewertungen ### "Best in it's class ... but could be better" — 5.0/5 > **Glenn** | *21. Dezember 2018* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The software is fresh. Once you get the hang of it, it performs really well. It has great analytics and this is something that has helped us a lot. It also has some great underlying features. Just small things that makes life easier in your day to day operations. There is a lot "under the hood" so give yourself plenty of time to get it fully bedded in. > > **Nachteile**: For us the expectation around Assets and Maintenance were high, but unfortunately these modules need some polish. We aren't the typical motel or caravan park so our needs are somewhat unique, but I would like them to focus on making these modules more functional in the future. They aren't far off but it makes it hard using these features in their current state. I would also like to see the break up some of the fields used in templates, but in the most part these are very good. > > Newbook is a great application. The support team is 2nd to none and all of our staff have had nothing but praise for their team. You will make a serious investment increase if you're rolling over from another application, but the benefits are there which justifies the additional cost. I can definitely see it's increasing potential for our business moving forward and in the few months we have been with them they have made a development change we requested already. If they can polish up the maintenance and assets modules, there will be nothing within cooee of this PMS. ----- ### "Pleasure\!" — 5.0/5 > **Geoff** | *9. August 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Everything. It is simple, user friendly and self explanatory and makes working long hours daily on the system a breeze. > > **Nachteile**: Reporting could be improved slightly to make it easier to find some things or calling them more obvious things. But that is a minute con. > > I have found over the 5+ years we have been with Newbook to be a pleasure and a breeze. It has been designed for everyday users with simplicity and ease. If you ever run into a problem, the crew at support are always happy to help and it is always with such ease (and they don't laugh or judge when you have those silly "duh" moments when the solution was right in front of you\!) I would highly recommend anyone to use Newbook. ----- ### "NOT user friendly" — 1.0/5 > **Tiffany** | *11. Juli 2024* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The calendar interface with the guest is ok > > **Nachteile**: The experience with Newbook was very frustrating. We were never able to get the program to work with our hybrid business model of private/public reservations, despite being promised it would. After many many hours of training, emails, and customer service calls we decided to cancel the subscription and then continued to receive billings. > > The mandatory trainings were nothing but listening to somebody talk through the system. There was no hands on interactive training or training that actually pertained to the systems we needed to utilize. Any question during the training was met with unfriendly and curt response. The system itself is beyond unfriendly to use. Airbnb app or a spreadsheet is much easier to maneuver. We would highly recommend looking for another booking platform besides Newbook. ----- ### "An Industry 'Game Changer'" — 5.0/5 > **Donna** | *28. Juni 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The training and updates provide great support and are relevant to everyday operational requirements. In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business. The new updates have some incredible developments - they are solution driven. The regular improvements provide a competitive edge for our business as the system is continually updated to promote current best practice. > > **Nachteile**: Sometimes the updates can be a bit overwhelming to get through and train staff about. > > Very professional business management and front of house software ----- ### "Fantastic Product" — 5.0/5 > **Heidi** | *16. Dezember 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use, affordable and the staff at Newbook are extremely friendly, helpful and experienced. > > **Nachteile**: As we have not been with Newbook for very long there is nothing that comes to mind at this time. > > The implementation of Newbook has helped with our time management, processes and sales. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/144942/newbook?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/144942/newbook) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Strukturierte Daten