Bloomerang Volunteer Erfahrungen

Great for creating schedules where users can select their own schedules.

Kommentare: Working with InitLive has been a great experience, the customer service is unparalleled and the software meets our requirements extremely well. I can highly recommend InitLive to anyone looked for a reliable scheduling software capable of large-scale self-scheduling (I've used it to create a schedule for up to 3000 people) where the schedule does not require significant alterations post-import.

Vorteile:

The self-scheduling feature has drastically lowered the amount of time we spend on tedious and repetitive scheduling tasks.

Nachteile:

The software is not well-suited for scheduling tasks that require numerous detailed changes.

My experience using InitLive

Kommentare: I am still trying to understand several of the features on the application.

Vorteile:

InitLive is a robust volunteer management application, but it is not without bugs at the moment.

Nachteile:

Email logs. I'd like to have a listing of who I sent emails to, their content, and when they were sent.

The Ride 2016 - The Ottawa Hospital Foundation

Kommentare: Hard to tell given that we cant really test it until its live in the field. So far I believe it is OK but team reports some features are limiting such as the import (only certain fields) and a really limiting feature that everyone needs a unique e-mail (response/solution was weak)

Vorteile:

Increased of in-the-field communications with volunteers. Volunteers have quicker access to schedules and info pre-event and on site

Nachteile:

Requirement of unique e-mails instead of a login name

InitLive at EMC 2016

Kommentare: InitLive was used to manage 60 volunteers at a 5 day conference in the Ottawa Shaw Centre. Over 100 initially signed up but many did not remain to participate, a common problem. In the past volunteer recruiting and management was performed with spreadsheets, email and telephone, an onerous process for more than 20 people. InitLive automated this process considerably making the size of the volunteer team almost irrelevant. It also shifted responsibility for shift and role selection entirely to the volunteers, previously it was with the event manager. This took a big load off. Communication was also simplified with the integrated communication features, and I could instantly tell who was where with a simple touch on my tablet. Compared to other volunteer management software I've seen, InitLive has the best interface by far.

Vorteile:

The end to end management of people and the program within the Web interface. You can see at a glance, in the web interface, where there are openings in the program staffing. Signup to roles and shifts is easy, though some of the older volunteers found it challenging. Visually it looks good, especially for the administrator. So I like the interface. In the device app it is nice that it informs the administrator instantly of staffing problems in the current shift. The various reports were useful, especially after the event when compiling the conference reports. The volunteer app seemed almost trivial to operate. The young people, especially, took to it very well. Volunteer communications pop up as notifications, so the admin can address them immediately. It works well as a central communications hub for all volunteer communication before, during and after.

Nachteile:

When constructing the schedule, the lack of cut and paste or duplication of program elements across multiple days made that process very laborious. The volunteers see the shift selection schedule as one long list. It would be good to delineate it, perhaps with tabs, into days. There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers. In the mobile app, there wasn't a clear way to tell at a glance if there are upcoming staffing problems - not attendance, but staff bookings. This is possible in the web app. For the administrator the mobile app filter features make it very powerful, but it also makes for a shallow learning curve. I.e., some features are not obvious to find. The mobile app is optimized for smartphones but not tablets. It will work on tablets, my preferred device, but emulating a phone. It notifies you when people cancel from the event, but not when they join. This should be selectable. Many volunteers select multiple roles up front which can quickly saturate the overall maximum role signup setting. Beware of this. It can block additional signup for a role despite shifts still being available. Email broadcasts from the web app don't have customizable subject wording. That risks them being ignored or channeled to spam.

Outstanding, simply 5 stars and outstanding software

Vorteile:

It is simply the best volunteer management software, when compared to competitors "Better impact or Rosterfy" this works out the best for its customer support, pricing and attention they give to their users.

Nachteile:

Till date we have not found any flaws within the platform

Mixed Emotions

Kommentare: We used them for two years until we decided that it wasn't going to work as well as we hoped since we have a changing shift and the time to input all the information took someone quite awhile.

Vorteile:

I love the ability to customize schedules for groups of people and that works great if you have a steady schedule and need to assign shifts, etc. It is still a growing company so they are easy to work with and customer service is great. It does give good report option for review but the reports aren't customizable so you still have to edit them after you download content.

Nachteile:

The downside is that as a growing company, they don't have all the kinks worked out for ease of changing/saving or rotating shifts and people. It takes a lot of prep time to set up. It was okay, but not the easiest and any emails send are not saved in the system so you can resend later to a different contact group meaning you have to keep up with them on a different platform and remember who you emailed, etc.

Solved so many of our problems!

Kommentare: So impressed with the software and the staff who helped us put it into play. This was an all-in solution for us and the team really walked us through each stage of the setup. At no point did we feel like a burden on them.

Vorteile:

We used this software to organize our student orientation volunteers. Previous to using the software, we used a pen & paper approach. We wanted to solve our scheduling issues but moving to a digital solution. In the end, we got so much more. What did I like most? That everything was now contained in one place - we could allow our volunteers to select their own shifts, change them as needed, see gaps in our schedule, and COMMUNICATE with volunteers from the app. It was a remarkable.

Nachteile:

We had some hiccups on the human side during our implementation. It was somewhat challenging to introduce a new process for 100 volunteers. There is a discrepancy between the app and the web version of the software. A few features are only available on the website for the early stages of setting up user's schedules. We've reported this to InitLive in hopes it can be changed for future releases.

InitLive - loving working with this team and their software!

Kommentare: Wow. What an amazing, hard-working team to work with. We've been a client of InitLive's since January 2016 and they have been incredible so far. The customer service is fantastic and sets an example. The company is quite new and so the InitLive software continues to evolve, but what's great is that it's evolving in no small part down to the feedback, suggestions and operational requirements of the clients. It's terrific to be included in the process; we've already seen suggestions incorporated into software updates. The software is intuitive, looks great and simplicity is the backbone value of the software, which is key.

Vorteile:

We've been using the software so far to collect volunteer applications and sort them, and I have no issues to report with that. I'm looking forward to moving into Live territory where we'll be using the event app with our volunteer teams. I love the 'Live chat' facility - the support is right there!

Nachteile:

I wouldn't say "like least" as I have so much faith in this software and can see its huge potential. The only issues at the moment come naturally with the evolving nature of the software, which clear as each update takes hold.

Excellent event management software

Kommentare: We have used this for about five years within my current company for our annual Gala event.

Vorteile:

Very user friendly, intuitive and a great tool to schedule and communicate with staff, volunteers. They offer live webinars, in person training and support is always available. Signing up and registering for roles , shifts is easy. The reports are helpful and the interface is attractive and modern. Some of the volunteer management features include group, event, membership, attendance, scheduling, training. They offer a variety of event management and employee scheduling tools.

Nachteile:

Some features are not so easy to find in the mobile app version. Doesn't notify you when someone joins an event. Unable to test before going live.

Live Concert Festival Planning and Organization

Vorteile:

All your tracking of the Event in one Place Easily organize Volunteers and event details Mobile App is a life-saver for day of event use Being able to track problems is a huge benefit of the software Makes the recruitment of volunteers a breeze

Nachteile:

If you are a large production company pricing can get a little bit high People Looking to view the software before committing are forced to request demos and pricing.

Customer Service

Kommentare: I looked into using InitLive for a college concert band festival that I run. A smaller event, we manage about 150 volunteers and host around 3,000 high school musicians. InitLive has a beautiful interface, is very easy to use, and offers a wonderful introductory experience. I love that there is an app that is designed with the user in mind - simplicity at the fore. The only deterring factors I experienced were in regards to being able to control certain features. The basics are set-up very well (volunteer sign-ups, scheduling, messaging, etc.), but there were minute details that I would have changed to better suit my festival's needs. As well, the price unfortunately was the end-all determining factor that obstructed our ability to use InitLive. Even after working personally with Avery to find a compromise price, we were still unable to justify the cost. Because the festival runs through a university, which also hosts seven other festivals, our goal was to find a great software that could be used for all festivals, providing a consistent volunteering experience for our students. The hope is that one day, the university will be able to afford a quality program like InitLive for all festivals and events. I highly recommend InitLive if you are looking for a beautifully designed interface with exceptional customer service.

Great option for moving from spreadsheet schedules to digital

Vorteile:

I like that all of our staff and volunteers have access to their schedules via the app and get reminders about their shift times via alerts on their phones. This has helped reduced the number of shift no-shows during our event and helped with our on-site pre-event tasks as well.

Nachteile:

There is quite a bit of set up time involved. However, once you have your staff, roles and shifts in the system, getting everyone assigned is a breeze.

Terrific Team Results with InitLive

Kommentare: InitLive offered us the best communication tool for our onsite team and volunteers that we could ask for. We were more connected and better prepared to staff all of our the responsibilities during the event and we are so happy that we had the InitLive app!

Vorteile:

We enjoyed the ability to connect with anyone who was part of our group, the ability to look at your schedule at a glance and the incredible tech support. The app is easy to understand, and I loved being able to filter the list and search for certain classes and find out who was staffing which room.

Nachteile:

Some of the building of shifts is clunky, the system seems slow to pull up names and I had a difficult time figuring out the best way to get shift information out to people where they could also understand the overarching agenda of the meeting to figure out when they wanted to work. Maybe a visible window of the event days and overall agenda on the side of the page or something?

Great product!

Kommentare: I have had a wonderful experience working with the InitLive team so far (Alyssa, Tim and Avery). Avery has been extremely responsive and helpful throughout the set up process! We have a very large scale event coming up in December, and I'm looking forward to seeing the benefits of using InitLive for the first time!

This is a BIG leap forward for Staff & Volunteer Management Software - Thanks InitLive

Kommentare: I can't believe how quick and easy it was to use the InitLive volunteer management software. I've tried a few other volunteer management applications before and none of them could offer the same unique features or customer support that I was looking for. I had a few questions for Melissa from InitLive just hours before my event and she was very helpful through the entire setup process (which only took minutes by the way). Overall, staff and volunteers were extremely happy with InitLive and I'll definitely be using them for all future events. Thank you! -Andrew

House of Paint Experience with InItLive

Kommentare: Leading up to our festival , diving into the app was made easy to set up volunteer's profiles and adding staff. I enjoyed the broadcasting system which allowed to send messages to staff list with ease. I will say that the scheduling part could use a little bit of work as far as making the monotonous task a little more easier to set up , but overall minus a few glitches I feel the app is amazing and we look forward to implementing more next year with our staff.

Vorteile:

smartphone app, functionality on the app

Nachteile:

scheduling could be better, scheduling in bulk would be nice

Great support!

Kommentare: I'm not that tech-savvy, but the tool in general, was easy to use. My volunteer team picked up the app right away with few questions asked. I was mostly impressed with the great support that InitLive provided. I was assigned my own 'Customer Success' agent that walked me through the product step by step and resolved all of my issues within the hour (big shout out and thank you to Avery Reid!).

Customer Support Rocks!

Kommentare: I used InItLive for an event where we had over 200 volunteers and found that this system worked perfectly to keep our volunteers on task. The best part is that is calculated all of their hours "worked" so we could keep track of who could receive a discount on their registration for the event. Also, the customer service is awesome! They are always on standby to help and can answer all questions!

InitLive is great it helps me to manage my volunteer base woark at multiple festivals ;

Kommentare: InitLive helps me manage my newly growing volunteer base at multiple festivals since year; it's great to have all of my team volunteer information and schedules in one location. It's great ..

Rose-Hulman Homecoming

Kommentare: I was less involved on the back end/set-up than Lauren was, but I thought the features were great and heard good feedback from the volunteers (that fully utilized it) The only thing was in the moment (of the event) it seemed like it wasn't as helpful. I think that is because I wear too many hats during the events....

Doncaster Alcohol Services

Kommentare: Good tool with specialist functions and focus that would be good for use in events field

Vorteile:

A great product for managing events staff and volunteers which can be used easily on the go via mobile

Nachteile:

It is quite heavily focussed on events management which is fine but when trying to consolidate to a limited number of software need broader focus

Volunteer management software by InitLive makes managing staff and volunteers simple and cohesive.

Kommentare: User-friendly and great support from InitLive. Easy to communicate with staff and volunteers. Scheduling and making changes to, was no problem. I recently had some no-show volunteers and was able to remedy things quickly. Highly recommend for any event - large or small!

New solution not seen before.

Kommentare: Great system for managing volunteers with software. Or paid workers too. Actually, anybody working on an event. Easy to have workers download app to their phone, log in. And easy for team manager to use as scheduling and communications tool, setting and tracking tasks assigned. Even tracks whether workers are at location they are supposed to be.

Vorteile:

Ease of use! By far the simplest tool I have seen for volunteer or worker management. Not only this but fills all the basic needs including ability to communicate between workers / volunteers and event coordinators.

Nachteile:

Worker / volunteer must have own smartphone and must agree to download the app onto their phone. A few may be reluctant to do that.

Organizational candy!

Kommentare: This was an amazing app to use for a recent church fundraiser. Loved the ability to plan the event and schedule our volunteers on one application. Having all the volunteer's contact information in one folder made it easier to contact them for last minute details. Overall, this is a great organizational tool I would recommend to anyone planning an event.

Vorteile:

User friendly - colour co-ordinated

Cool volunteer app

Kommentare: I volunteered at a campus event last semester where we used this app. It was really cool. It made it easy to keep track of my schedule and reach out to the event planners and managers if I needed anything. I'm planning on volunteering with Ottawa 2017 so I'm excited that I'll get to use the app again soon.