Bewertet am 27.1.2020
E-Volution in freight forwarding
Kommentare: 10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.
Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product.
If i'm not in the office, i can access all my critical information from my phone/tablet directly.
Their client portal also enables my clients to monitor the status and location of their investments.
I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate.
Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.
Nachteile: After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.
Bewertet am 16.7.2018
Fully Inclusive Software. It continues to fulfill as an integral part of by business growth
Fatai darius H.
The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access.
Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities.
It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking.
Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays.
In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company
Nachteile: Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.
Bewertet am 1.11.2017
System is not so stable, especialy during afternoon of our local time.
Vorteile: Get coordinater's job more efficient, key in data one time, can generate several report. Accounting system is quite usuefuly, can avoid any overdue and duplicated payment. System connect with airlines system is very usueful, but still need get adjustment in China.
Nachteile: This software get our job more efficient, and hope in the future, you can add any tracing part connected with airlines/shipping lines system for customer to follow up their shipment will be perfect. And there are any function that can send email automaticly to follow up ATA, DELY....
Antwort des Softwareanbieters
von Logitude an 8.11.2017
Dear Holly Fang,
Thank for the good review.
Please make sure you are using the HTML5 version. It is much faster and should work fine even if your Internet connection is slow at times.
Stayed toned to our regular releases. We are planning some automated emails to customer that we are sure will be very helpful to you
For statuses from airlines ¿ we do have this feature. Our help desk will contact you with more details.
Bewertet am 4.6.2018
EASY TO USE INTERFACE AND VERY SELF EXPLAINED WITHOUT THE NEED FOR TUTORIALS.
ITS A CLOUD SOFTWARE.
SIMPLE TO CREATE SHIPMENTS OR COPY/DUPLICATE THEM.
POSSIBILITY TO CREATE CUSTOMIZE EMAILS/DOCUMENTS.
INVOICING (NO CERTIFICATE INVOICE FOR PT CUSTOMERS);
SOMETIMES BUGS/ERRORS OCCURS AND IN SOME CASES IT TAKES TOO LONG TO SOLVE THEM;
SHOULD HAVE ALREADY AN APP VERSION FOR MOBILES, AT LEAST FOR OPERATIONS/TRACKING.
Bewertet am 28.1.2020
Excellent service for freight-forwarding industry
Vorteile: For internal structure it works perfectly and customer’s also happy with this software. It is well done for accounting, has all tools for freight forwarding industry, smooth interface and support is perfect.
Bewertet am 4.7.2018
Very good tool for smaller forwarders covering most of your needs
Kommentare: We use this tool for our day to day work/business.
all in one package covering trucking (FTL, LTL), FCL, LCL, own groupages, airfreights.
Very handy tool where data from previous shipments can be copied (even costs and selling rates).
Good customer support.
Overall we are happy with this tool and would recommend it to others small or mid size forwarders to use it to full extend.
quoting tool is not really user friendly
no solution for warehouse management or customs clearance process
EDI data export and import from partners does not an exist
no break bulk options/booking
Bewertet am 17.7.2019
Why choose Logitude World
Logitude as help the organization in the following areas:
1. Managed differently by providing operation reports.
2. Customers visibility of shipments.
3. User friendlly
4. Intergration with financial system.
5. Excellent customer service.
Excellent features per price value.
Logitude willingness to work with us regarding customization.
Nachteile: Lacking a rate module (having this feature would help organization gain a competitive advantage).
Bewertet am 9.8.2018
Amazing software and helpful team
- Covering all aspects of core logistics operations, although it needs some other options like miscellaneous job file, for example when you do packing or documentation service but you don't move the shipment, so, you need to file this service without putting origin/destination/AWB/BL etc..
- very nice data capture for all details you need in regards to reporting.
Nachteile: easy to use in the matter of filling up forms and fields
Bewertet am 30.1.2020
You are in FF business then you must use Logitude
Cover all the freight forwarding business workflows.
Interface - User friendly
Share info with your customer
Nachteile: Does not provide integration with the big crm players on the market, like Salesforce and Dynamics.
Bewertet am 19.8.2019
- Nice and clean view
- ease of use
- well defined steps
- flexibility to adapt to the company needs
Nachteile: - the accounting module covers only the operational part, it would be nice to consolidate full Accounting mode in order to have all in one place
Bewertet am 10.9.2018
With logitude we have managed an annual saving of 15% on our system costs.
Kommentare: With logitude we have managed an annual saving of 15% on our system costs. We print fewer AWB's from the Matix printer, which not only saves paper and money but also prevent airline fees, increases productivity, prevents human errors and significantly improves and simplifies the air freight supply chain proces.
Vorteile: With Logitude, it's easy to create AWB's, quotes and invoices and directly share them with your customers via Shared Logistics. You can also easily create frequent shipments by simply copying them.
Nachteile: We like everything about Logitude. It's truly is a system for the future.
Bewertet am 27.11.2018
freight forwarder best tools
Kommentare: i get good control over my shipment- this is a good system for freight forwarding air and ocean, less for land services or storage, but this look under development.
most of the operational tools, quick development for new features, and a good mix of accounting in the operation give good control over cost/budget to actual expenses, and collection.
also, good control over payment/collections.
warehouse /cross dock systems still very complex and not effective
so is the quote system- the crm...not efficient.
Bewertet am 6.12.2018
EASY TO USE IN AN FAST WORLD
Kommentare: because this is an cloud program you can access it from any computer and this give power of movement at any time / anywhere
Vorteile: Friendly system to use in our Freight Forwarding industry
Nachteile: on the AWB labels you cannot edit spaces that need somethings adjustments
Bewertet am 4.6.2018
I have a great experience with this logitude and its Team.
Vorteile: It is user Friendly . The customer service department is up to the mark , whenever you need assistance they will be there to help you out , during the implementation time one of their representative was completely with us for 10-12 hours daily . last but not least it cloud base software and you do not need to invest anything in respect to storage or date security .
Nachteile: Honestly speaking I do not have much to write something about cons , but I believe if they increase the features it will help them more to capture the market
Bewertet am 23.2.2018
Its easy to use and its peoples friendly.
Kommentare: We can use it as an overall booking system and CMR system for quick and easy work.
Everyone can use it and understand it quit quick.
Good and professionell system that gives you the guide to understand what you should click in.
Nachteile: INNTRA for the Sea freights its still not up and running. Because of this its not giving you the full potential with your shipments in an operational matter.
Bewertet am 1.8.2017
Has been excellent
Vorteile: Very easy to use, very intuitive. We have greatly improved the process opening and AWB emission in record time. CRM help us to control the entire business side.
Nachteile: We can not bill directly to the clients because it is not a certified program in Portugal. So we have an extra cost.
Bewertet am 16.2.2020
Worst Customer Feedback No after sales support
Kommentare: One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience
Vorteile: compare to my complaints nothing is good
worst of all, no complaint center, if you wish to search there is nothing available.
very much disappointing company.
Bewertet am 10.6.2017
User friendly - Extremely fast customer support - Time saving - Great Features - Frequently Updated
Vorteile: User friendliness - extremely easy for any employee to start working - save a lot of time with some features
Bewertet am 4.6.2018
Vorteile: customer service, frequent system upgrades, customization, shared logistics, dashboard, follow ups,
Nachteile: that the shipment details are divided into different tabs (general, orders, packages, routing, etc.) I like to see everything at once.
Bewertet am 24.7.2017
It is EASY, SIMPLE and COMPLETE for freight forwarders.
Kommentare: It organizes all the shipments and the accountant in a very easy and amicable way.
Vorteile: It is so easy to use, it only requests relevant information and it is predictive - so we don't need to open 100 windows to load the data. Also it has a great library of docs to easily send to customers and partners. It is simple but yet very complete
Nachteile: No cons - some docs need to be adjusted to our requirements, but it is not too complicated. We can develope ourselfs or the logitude support team develope for us.
Bewertet am 28.4.2016
This software is user friendly and very useful
Kommentare: This software is very easy to use and makes us saving a lot of time and effort .