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Über Logitude World

Logitude Word bietet Spediteuren die erste echte SaaS-Speditions-Software-Lösung

Erfahre mehr über Logitude World

Zeigt 26 Bewertungen

Vincent V.
Vincent V.
MD in Niederlande
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

E-Volution in freight forwarding

5 vor 2 Jahren

Kommentare: 10/10, would recommend to anyone looking for freight forwarding software. it's a Turn-key one-stop application with everything in it.

Vorteile:

Logitude enables me to operate my company not only from my desk, but from any place i am thanks to their web-based product. If i'm not in the office, i can access all my critical information from my phone/tablet directly. Their client portal also enables my clients to monitor the status and location of their investments. I searched long and compared many software suites to use for our freight forwarding company, and our choice went to Logitude; As they deliver quality software for a fair rate. Their support team is 10/10 rating; They are quick to respond and are always happy to assist. I recommend Logitude, it's a great app with a great team behind it.

Nachteile:

After 5 years of usage, i have not yet come across bad things in this software. As when you have an issue, the support team take care to fix it asap.

Matthew B.
President / CEO in USA
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Logitude & Custodia Freight Services

5 letztes Jahr

Kommentare: Very happy.
Easy to use and easy to learn about new features when they come out and customize to our needs but also teh support is second to none. We are in the USA, Logitude in Europe yet support is available 24 / 7 and we have not had to wait more than 12 hrs. for issues to be fixed and any changes / creations of templates is usually implemented by next business day for us.

Vorteile:

The fact that our free trial and extended trial for 1 month only took 24 hrs. to set up with our signatures and logo. Other vendors we looked wanted anywhere from 1 month to 3 months to set up, and at that time it was for only 1 user. The support during the trial was second to none as well. Also, the compatibility with Quick books made life very easy for our accounting.

Nachteile:

Editing templates and making new templates is not easy for someone like me who is not great when it comes to IT but as time has gone on the support team at Logitude has made up for my ignorance in these matters.

In Betracht gezogene Alternativen: CargoWise

Gründe für den Wechsel zu Logitude World: Implementation Time. It was ready to go and the fact that it is online and we do not need our own servers was a big plus. Compatibility with Quickbooks.

Muhammad K.
Vice President in Saudi-Arabien
Logistik & Lieferkette, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Worst Customer Feedback No after sales support

1 vor 2 Jahren

Kommentare: One of the worst Customer Care company, with no commitment, they give you attention before sales only. Nothing after sales... and most importantly no one in the whole company replies even you send email to [SENSITIVE CONTENT HIDDEN] One of my worst experience

Vorteile:

compare to my complaints nothing is good

Nachteile:

Worst Support, No responsibility, No Feedback, worst of all, no complaint center, if you wish to search there is nothing available. very much disappointing company.

In Betracht gezogene Alternativen: CargoWise

Gründe für den Wechsel zu Logitude World: By Mistake....

Antwort von Logitude

letztes Jahr

Thanks for your time to evaluate our product. However, it's disheartening to receive such a bad review on a support system that you never tested. We tried to reach you since February, but unfortunately with no response at your end. Our SLA records for responding the customers is within an hour range, as well as resolving them. On the other hand, thanks to your team who allowed for the discussions to move forward and make the implementation project successful by being responsive and arrange calls whenever needed, we tried our best to help you with the project and got you to work with the system. As a global freight forwarding software serving over 80 countries now, we received many development requests from all customers worldwide. Our Product Management is making evaluation andmany of themare become developed as part of our five (5) annual releases. You can check all of them here: https://logitudeworld.com/category/release-notes-updates/ All the best and success in your business!

Fatai darius H.
Fatai darius H.
General Manager in UK
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fully Inclusive Software. It continues to fulfill as an integral part of by business growth

4 vor 3 Jahren

Vorteile:

The team behind Logitude World are knowledgeable in the Logistics business, and for users like myself, this is invaluable. The software's Interface was my initial consideration factor among a multitude of options , at the time I was looking for a modern flexible software to handle my air, sea, and road freight booking, record storage, accounting, and most importantly - cloud access. Upon watching very brief tutorial videos I was convinced that Logitude can offer everything I needed, and I was surprised at how easily comprehensible it is to operate. I've trained many staff over the years and they've had very little to no problems at all grasping the functionalities. It is worth noting that the design team launch regular updates to make the great software even better, and any maintenance issues we raise are often solved within the same day. There's also a feature which allows you to give your customers access, and customize exactly what they see - in form of online tracking. Having 24/7 online access offers tremendous flexibility, and we've been able to work uninterrupted during business trips and holidays. In summary, a truly forward thinking solution, and a great tool for any small to medium sized logistics company

Nachteile:

Logitude World is a relatively new software, and there are several competitors aiming for the same business. It needs to somehow incorporate a truly offline POD / TrackNTrace function via mobile bar scanner devices to distance itself from similar solutions.

Süleyman A.
sales & marketing manager in Deutschland
Fluggesellschaften/Luftfahrt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best and easy software

5 letztes Jahr

Vorteile:

Easy tıo use, economical and efficent palatform. Receive very fast technical support in case of any software problem. The best in class customer service!

Nachteile:

Able to send FWB/FHL message from the mobile telephone whenever I connect to internet. No need to go to airport or head office for this function. Time and personnel saving.

Dmitry B.
Business Development in Estland
Logistik & Lieferkette, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent service for freight-forwarding industry

5 vor 2 Jahren

Vorteile:

For internal structure it works perfectly and customer’s also happy with this software. It is well done for accounting, has all tools for freight forwarding industry, smooth interface and support is perfect.

Nachteile:

Nothing

Pedro V.
Managing Director in Chile
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review after 2 year

5 vor 2 Jahren

Kommentare: can get all sort of reports, by sales, by airline and any that need

Vorteile:

Easy access and easy to use, very afriendly to new users

Nachteile:

not agreeable with the Chilean Accounting requirements .

Abdullah S.
Operations Manager in Saudi-Arabien
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing software and helpful team

5 vor 3 Jahren

Vorteile:

- Covering all aspects of core logistics operations, although it needs some other options like miscellaneous job file, for example when you do packing or documentation service but you don't move the shipment, so, you need to file this service without putting origin/destination/AWB/BL etc.. - very nice data capture for all details you need in regards to reporting.

Nachteile:

easy to use in the matter of filling up forms and fields

Iulian E.
Iulian E.
IT Manager in Kanada
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You are in FF business then you must use Logitude

5 vor 2 Jahren

Vorteile:

Cover all the freight forwarding business workflows. Interface - User friendly Mobile App Share info with your customer Easy setup GREAT SUPPORT

Nachteile:

Does not provide integration with the big crm players on the market, like Salesforce and Dynamics.

Gaetano C.
G in Spanien
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

great product

5 vor 2 Jahren

Vorteile:

- Nice and clean view - ease of use - well defined steps - flexibility to adapt to the company needs

Nachteile:

- the accounting module covers only the operational part, it would be nice to consolidate full Accounting mode in order to have all in one place

Zain A.
Director in Malaysia
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Logitude: Amazing system at a right price!

4 vor 2 Jahren

Kommentare: Amazing experience implementing. [SENSITIVE CONTENT HIDDEN] is a champ in service. She will serve you with smile and always willing to go extra-mile. The best account manager we've ever had in our life of 6 years as a company.

Vorteile:

Logitude is a very easy, full feature system on cloud available right now. We tested many systems before signing up with them in March '2020. It has all the tools/features available required to run our Air, Ocean and Road Freight business. There is nothing that our users miss managing the operations from bookings, documentation and invoicing.

Nachteile:

Only two things: One the system should have an optional full accounting module which will make life easier for small companies. Interface with QBO works fine but a full module is badly required for those who need it to manage in a much efficient way in terms of accounting. Secondly, the system screens badly need upgrading to new internet age. The current screens look like from the early 2000s. Everything works but just the feel is old - like an old Marriott on the beach (old but maintained but needs renovation)

In Betracht gezogene Alternativen: LogistaaS, Shipthis und GoFreight

Gründe für den Wechsel zu Logitude World: Logitude looks to us very sincere and knowledgeable in their approach.

Holly F.
GM in China
Logistik & Lieferkette, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

System is not so stable, especialy during afternoon of our local time.

4 vor 4 Jahren

Vorteile:

Get coordinater's job more efficient, key in data one time, can generate several report. Accounting system is quite usuefuly, can avoid any overdue and duplicated payment. System connect with airlines system is very usueful, but still need get adjustment in China.

Nachteile:

This software get our job more efficient, and hope in the future, you can add any tracing part connected with airlines/shipping lines system for customer to follow up their shipment will be perfect. And there are any function that can send email automaticly to follow up ATA, DELY....

Antwort von Logitude

vor 4 Jahren

Dear Holly Fang, Thank for the good review. Please make sure you are using the HTML5 version. It is much faster and should work fine even if your Internet connection is slow at times. Stayed toned to our regular releases. We are planning some automated emails to customer that we are sure will be very helpful to you For statuses from airlines ¿ we do have this feature. Our help desk will contact you with more details.

Dalibor S.
General Manager in Slowenien
Maritime Wirtschaft, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very good tool for smaller forwarders covering most of your needs

4 vor 3 Jahren

Kommentare: We use this tool for our day to day work/business.

Vorteile:

all in one package covering trucking (FTL, LTL), FCL, LCL, own groupages, airfreights. Very handy tool where data from previous shipments can be copied (even costs and selling rates). Good customer support. Overall we are happy with this tool and would recommend it to others small or mid size forwarders to use it to full extend.

Nachteile:

quoting tool is not really user friendly no solution for warehouse management or customs clearance process EDI data export and import from partners does not an exist no break bulk options/booking

An V.
Export Operations in Frankreich
Logistik & Lieferkette, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

With logitude we have managed an annual saving of 15% on our system costs.

4 vor 3 Jahren

Kommentare: With logitude we have managed an annual saving of 15% on our system costs. We print fewer AWB's from the Matix printer, which not only saves paper and money but also prevent airline fees, increases productivity, prevents human errors and significantly improves and simplifies the air freight supply chain proces.

Vorteile:

With Logitude, it's easy to create AWB's, quotes and invoices and directly share them with your customers via Shared Logistics. You can also easily create frequent shipments by simply copying them.

Nachteile:

We like everything about Logitude. It's truly is a system for the future.

Ofer S.
mgr in Rumänien
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

freight forwarder best tools

4 vor 3 Jahren

Kommentare: i get good control over my shipment- this is a good system for freight forwarding air and ocean, less for land services or storage, but this look under development.

Vorteile:

most of the operational tools, quick development for new features, and a good mix of accounting in the operation give good control over cost/budget to actual expenses, and collection. also, good control over payment/collections.

Nachteile:

warehouse /cross dock systems still very complex and not effective so is the quote system- the crm...not efficient.

Vijay G.
Management Consultant in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Why choose Logitude World

4 vor 2 Jahren

Kommentare: Logitude as help the organization in the following areas:
1. Managed differently by providing operation reports.
2. Customers visibility of shipments.
3. User friendlly
4. Intergration with financial system.
5. Excellent customer service.

Vorteile:

Excellent features per price value. Logitude willingness to work with us regarding customization.

Nachteile:

Lacking a rate module (having this feature would help organization gain a competitive advantage).

Rui S.
Operations in Portugal
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EASY TO USE INTERFACE AND VERY SELF EXPLAINED WITHOUT THE NEED FOR TUTORIALS.

4 vor 3 Jahren

Vorteile:

ITS A CLOUD SOFTWARE. SIMPLE TO CREATE SHIPMENTS OR COPY/DUPLICATE THEM. POSSIBILITY TO CREATE CUSTOMIZE EMAILS/DOCUMENTS.

Nachteile:

INVOICING (NO CERTIFICATE INVOICE FOR PT CUSTOMERS); SOMETIMES BUGS/ERRORS OCCURS AND IN SOME CASES IT TAKES TOO LONG TO SOLVE THEM; SHOULD HAVE ALREADY AN APP VERSION FOR MOBILES, AT LEAST FOR OPERATIONS/TRACKING.

Corenti T.
OWNER & GENERAL MANAGER in Rumänien
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EASY TO USE IN AN FAST WORLD

5 vor 3 Jahren

Kommentare: because this is an cloud program you can access it from any computer and this give power of movement at any time / anywhere

Vorteile:

Friendly system to use in our Freight Forwarding industry

Nachteile:

on the AWB labels you cannot edit spaces that need somethings adjustments

Jawad S.
Business Development & Global Key Account Manager in Saudi-Arabien
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I have a great experience with this logitude and its Team.

5 vor 3 Jahren

Vorteile:

It is user Friendly . The customer service department is up to the mark , whenever you need assistance they will be there to help you out , during the implementation time one of their representative was completely with us for 10-12 hours daily . last but not least it cloud base software and you do not need to invest anything in respect to storage or date security .

Nachteile:

Honestly speaking I do not have much to write something about cons , but I believe if they increase the features it will help them more to capture the market

Pierre J.
General Manager/ Owner in Schweden
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Its easy to use and its peoples friendly.

4 vor 4 Jahren

Kommentare: We can use it as an overall booking system and CMR system for quick and easy work.

Vorteile:

Everyone can use it and understand it quit quick. Good and professionell system that gives you the guide to understand what you should click in.

Nachteile:

INNTRA for the Sea freights its still not up and running. Because of this its not giving you the full potential with your shipments in an operational matter.

Tânia P.
Manager in Portugal
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Has been excellent

5 vor 4 Jahren

Vorteile:

Very easy to use, very intuitive. We have greatly improved the process opening and AWB emission in record time. CRM help us to control the entire business side.

Nachteile:

We can not bill directly to the clients because it is not a certified program in Portugal. So we have an extra cost.

Alain K.
Business Development in Libanon
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User friendly - Extremely fast customer support - Time saving - Great Features - Frequently Updated

5 vor 4 Jahren

Vorteile:

User friendliness - extremely easy for any employee to start working - save a lot of time with some features

Glenda P.
supervisor in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

great software!

5 vor 3 Jahren

Vorteile:

customer service, frequent system upgrades, customization, shared logistics, dashboard, follow ups,

Nachteile:

that the shipment details are divided into different tabs (general, orders, packages, routing, etc.) I like to see everything at once.

Rossana A.
Director in Uruguay
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It is EASY, SIMPLE and COMPLETE for freight forwarders.

5 vor 4 Jahren

Kommentare: It organizes all the shipments and the accountant in a very easy and amicable way.

Vorteile:

It is so easy to use, it only requests relevant information and it is predictive - so we don't need to open 100 windows to load the data. Also it has a great library of docs to easily send to customers and partners. It is simple but yet very complete

Nachteile:

No cons - some docs need to be adjusted to our requirements, but it is not too complicated. We can develope ourselfs or the logitude support team develope for us.

Salem A.
Manager in Palästina
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

This software is user friendly and very useful

5 vor 6 Jahren

Kommentare: This software is very easy to use and makes us saving a lot of time and effort .