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Über BestoSys

Praxismanagement für Zahnärzt*innen/Ärzt*innen. Detaillierte ePA und proaktive Patientenversorgung. Gewinnen neuer zu behandelnder Personen und Umsatzwachstum.

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Nutzerbewertungen filtern (155)

Dr. aman S.
Dr. aman S.
Director in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Awesome Software and Google Reviews

5 vor 2 Jahren

Vorteile:

the best thing is that patient review you on Google, not on Practo etc. Also patient receives message from Odontos not Bestosys or anything else.

Nachteile:

Nothing , except needs better Tablet app

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you so much! As tablets are going out of fashion, we simply optimized the UI for tablets so you can use it on browser.

Rohit R.
Managing Partner in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Dental Practice Management Software

5 vor 2 Jahren

Vorteile:

Interface, Dental Charting, Ease of use, Mobile app.

Nachteile:

Not able to delete receipts, once made.

Anki G.
Clinical Director in Indien
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A very expensive product

4 letztes Jahr

Kommentare: Sadly, not so good. The cost factor was a major driving factor

Vorteile:

It is a good software, brings together all that you need to keep track of your data. The features are great.

Nachteile:

Very expensive as compared to some other products in the market, customer care is also not the best. Not a very good experience

Samir A.
Director in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good software

5 vor 2 Monaten

Kommentare: Pleasant

Vorteile:

Ease of use, prompt response for support Evolves to offer more features every now and then

Nachteile:

Inventory management Linking x ray upload with RVG software Queue management

Mohammed A.
Director in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

One of the best system used For Practice management

5 vor 9 Monaten

Kommentare: Good They are better than other lot and they are improvising in the issues and resolving issues which doctors face

Vorteile:

whats app integration is the newest Hack they have incorporated in there software

Nachteile:

inventory management needs Refinement and it is needed

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you sir. Your feedback is taken! :-)

Vijay A.
Coach in Indien
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Powerful, Exhaustive & Brilliant Support

5 vor 2 Jahren

Kommentare: Overall the experience has been quite exciting. Always recommended to any one asking / seeking for such solutions.

Vorteile:

The depth of each feature it covers is simply amazing. It just mimics the natural workflow which we experience in day to day management of our clinic. The after sales support is simply impeccable. People are highly courteous and empathize with our the pain points and provide a quick solution.

Nachteile:

User Interface and User Experience needs good amount of improvement. A Simple, Stable, Fast Mobile App with minimum functionalities wud be a good to have.

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you sir. With the kind of technical prowess you have, these words are Oscar for us :-)

Sharmila K.
Owner in Indien
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best thing that happened to my practice

5 vor 9 Monaten

Kommentare: Overall experience has been very good .

Vorteile:

Most impactful feature is its integration to social media platforms. Patient access to records online through personalised app is great as it enhances the brand value of our practice. Recently added watsapp messaging , personal as well as bulk , gives ease of communication and helps to market paractice better.

Nachteile:

More automation needed because of sheer size of the software which makes accessing each and every feature difficult. May be a wizard can be added which can guide the user to help activate all the features while installing.

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you so much. Dr Shirish is really tech-savvy and we are proud to have such a discerning user!

Dr.rohan N.
Dentist in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bestosys- Peace of mind

5 vor 9 Monaten

Vorteile:

Whatsapp feature has made life very easy. We as staff are happy that we can send images links and documents through the bulk WhatsApp feature. Patients are happy as they receive WhatsApp msgs and never miss them as WhatsApp is the most used messenger app. Bulk whatsapp messages is really helpful to reach 5000 patients at a time . Can’t imagine my management of practice without bestosys.

Nachteile:

Technically there’s nothing that can be disliked

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you so much for the generous words of appreciation :-)

Verifizierter Rezensent
Proprietor in Indien
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dental software

5 vor 9 Monaten

Vorteile:

Favourite dental software ... great user experience for a dental clinic right from managing appointments sending reminders or to recording treatment

Nachteile:

Incomplete compatibility with phone apps

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you Doctor. Mobile app is being enhanced further.

Rachel B.
RN in Vereinigte Arabische Emirate
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bestosys

4 vor 9 Monaten

Vorteile:

It's efficient to use and very friendly at the same time, it's comprehensive and detailed.

Nachteile:

None so far. Everything you need to is already there.

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you. You happen to be one of our oldest users in Dubai...your review is very special!

Thejokrishna P.
Pediatric & Preventive Dentist in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

bestosys is best

5 vor 3 Jahren

Kommentare: They understand dynamics of our operation quiet well. Small subtle upgrades that they provide are verymuch appreciable. Till date I dont have any regrets to say. finally I believe they are best in dental office soft ware we have today , and definately value for money

Vorteile:

Iam using Bestsys since its inception, Since start they have been approachable for taking my small suggestion and bringing suitable upgrades in their software. they have sucessfully made our data management and storage digitalised and minimum paper use. customer care service probably is best in market. Quick and keen to help any time. Please dont ever compromise on this.

Nachteile:

widget in my mobile , old version were trouble free. but new one seem to be not compatable to my mobile. frequent shut down is happening, hope you can fix it

Antwort von Bestosys Solutions

vor 3 Jahren

Being one of our early users, you hold a special place for us, and your words mean the world. Thank you Dr Thejokrishna!

Akshay K.
Periodontist in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great patient management software

5 vor 9 Monaten

Kommentare: Love the product. Hoping to see better iOS support in the near future

Vorteile:

Ease of use. It refreshes very quickly. The integration of the app with the phone contact is helpful

Nachteile:

iOS support. There are many times when the iPhone does not sync data quickly

Antwort von Bestosys Solutions

vor 9 Monaten

These reviews from a senior practitioner like you make our day, sir!! Thank you so much. Yes, we'll refine iOS app further!

Dr rajesh kumar K.
Principal Dentist in Indien
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

What's app integration feature

5 vor 9 Monaten

Vorteile:

Very user friendly and ease of use. Helps me understand my practice and has many growth features which are practically useful. It's new feature of its integration with WHATS APP is amazing. Patients are now more connected to our practice. They respond to automated messages. A good lot of our communication with patients is repetitive...we ask every oral surgery pt to eat before they come... every fluoride treatment pt to avoid staining foods etc. Now, we can automate this with Whatsapp. Above all, it's a sheer joy to see a pt's response to a bday wish...they couldn't do it on SMS all these years!!

Nachteile:

To be frank...none. It automates practice and creates very good work flow.

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you Dr Rajesh. Your inputs have helped us to enhance the product continuously!

Jugal P.
Director in Indien
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Patient Engagement

5 vor 9 Monaten

Kommentare: Bestosys helps us in making our clinic paperless. It helps us to track all the finer details from regisration to prescription, to reminders, to patient enjoyment engagement & much more.

Vorteile:

We have been using Bestosys for more than 4 years now. Very happy with their service. Recently they have launched the WhatsApp feature. This has been an excellent addition. We are getting good traction & patient engagement with this. The other useful tool that we have is the membership option. This software allows us to offer custom membership options & track them properly, so that we do not miss on offering all the benefits of membership to our patients. All this with simple clicks... Great going guys... Keep it up..

Nachteile:

Actually nothing in the negative for them.

Himanjai S.
Chief Dentist and Owner in Indien
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Practice Management Software in India

5 vor 3 Jahren

Kommentare: Bestosys has helped me reduce many clutters. now all data is entered in software and we can access that from anywhere. We get to know that it is our patient calling and all entries are being done by my staff. I am not doing this data entry work any more

Vorteile:

1) Almost all features required tonrun clinic smoothly 2) Each member of climic can access to software but each member can see only that info which owner wants to share with them 3) A+ support team. Just a call ot whats app away. And they just dont speak, they actually access your laptop through teamviewer and solve the problem if the problem is at your computer. If problem is at theor end I have never waited for more than 24 hrs to get it solved

Nachteile:

Well features and support is best but its most costly software for this industry in market.

Kiran K.
DIRECTOR in Indien
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EASIEST WAY TO MANAGE YOUR PRACTISE

5 vor 3 Jahren

Kommentare: I HAVE BEEN USING THIS SOFTWARE SINCE ITS BIRTH...I AM VERY FOND OF SHARING FEW INTERESTING ROUTINE IMPORTANCE OF THIS SOFTWARE..
THE VERY CUMBERSOME PROCESS OF GETTING WORK FROM LAB AND INTIMATING THE PATIENT ABOUT THEIR TEETH IS FANTASTIC..
INSTANT FEEDBACK AND FACEBOOK LIKES FROM PATIENT IS VERY NOVEL..AND EXTRAORDINARILY USEFUL TO CLINIC.
PATIENT TRACKER IS A BEAUTIFUL FEATURE WHICH NO OTHER SOFTWARE IN THE EARTH GIVES SO CLEARLY AND ORGANISED..THANKS TO THE EFFORTS MADE BY THE TEAM BESTOSYS..
I DID NOT FIND A SINGLE SMS OR MAIL MISSED DURING APPOINTMENTS OR OTHER WORKS RELATED ..
I REALLY APPRECIATE THE BESTOSYS TEAM FOR THEIR CONTINUOUS POSITIVE EFFORTS THAT ARE MADE TOWARDS DENTISTRY AND CLINICIANS..

Vorteile:

EASE HIGHLY PROFESSIONAL AND ELOBORATIVE.

Nachteile:

COST FACTOR . COULD HAVE BEEN ON IPAD ALSO. COULD HAVE IMPROVED ON PHARMACY PART

Vijay A.
Business Head in Indien
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome is the word!

5 vor 3 Jahren

Kommentare: The overall experience has been amazing. The team has been able to replicate the exact patient flow and almost all different instances we go through with the patient and digitalize the records. Also the practice growth features have been amazingly integrated to provide a centralized and seamless experience to the patients.

Vorteile:

Number of Features, Depth of Features, Focus towards Practice Growth, Pricing, Customer Service, Value of Customer Voice!

Nachteile:

Scope to improve ease of use, reduce learning curve, UI and UX.

Antwort von Bestosys Solutions

vor 3 Jahren

Thanks Mr Vijay. Coming from a seasoned user like you, your ratings are an Oscar!! UI/UX is in the pipeline. Our inherent bias towards growth features keeps showing up...just released Membership module, integration with a Royalty points company, YouTube integration coming next... :-)

Taru S.
Owner of my dental practice in Indien
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I like Bestosys

5 vor 3 Jahren

Kommentare: I like the practice management part of it. Esp keeping track of all the suppliers, their accounts.
I also find it convenient to trace the price I paid for a product earlier.
Tracking the patient's casepapers has become so much simpler.
There is so much to it...we discover a new feature ever so often
Also it is user friendly.

Vorteile:

What I like most is that it helps me understand my practice at a glance. Esp at the dashboard.

Nachteile:

The journal entries. It's a little complicated, but am trying to get the hang of it.

Antwort von Bestosys Solutions

vor 3 Jahren

Thanks Dr Taru. We have asked our team NOT to try to make you tech-savvy...instead try to make the functionality adapt!! In Journal entries, you will soon see 3-4 templates to cover most used scenarios...thanks to your feedback :-)

Nikhil I.
Head of IT Operations in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the Best softwares for Dental Practice in the Industry

5 vor 3 Jahren

Kommentare: One of the best experiences when compared to competition. Everything is clear and transparent.

Vorteile:

One thing that we love about the software is its simplicity and the ease to use the software. Also, the software captures all the relevant data related to a patient which might be required in future to safeguard the Clinics against Mexico legal issues. Also the Customer support is fantastic.. They respond in the shortest time frame and make sure that the client is satisfied.

Nachteile:

Nothing much to say about the cons, because I haven't come across any

Antwort von Bestosys Solutions

vor 3 Jahren

Thanks for the detailed feedback, Nikhil. Pleasure working with you.

Suresh A.
Dentist in Indien
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Whatsapp messages

5 vor 9 Monaten

Kommentare: Totally happy and there r lots of features , would be great if I utilise them all,bug thumbs up.

Vorteile:

Tha latest upgradation,communicating patients and others through whatsapp is another feather to the facilities bestosys provides.patients respond tro whatsapp is better than any other means and there is an option to frame messages to our liking and even add emojis.Now able to send bulk messages too.feel comfortable with this whatsapp feature.

Nachteile:

Not able to find any.i am happy with this software.

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you sir. It's a blessing to have users like you :-)

Pooja P.
Dentist in Indien
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Overall good

4 vor 3 Jahren

Kommentare: Easy to keep record of the patients multiple visit with the diagnostic x-rays.User and patient friendly

Vorteile:

Prescription can be sent to patients via whtsapp and messages.Dose, timings and quantity of medicines to be taken are well explained.It gives entire view of the symptoms,diagnosis,treatment plan options with cost.Helps us to keep the records and date of visit of the patients.

Nachteile:

U should have a portal so that patient can have a one to one word with the doctor,may be through messages.

Antwort von Bestosys Solutions

vor 3 Jahren

Thanks for the feedback Dr Pooja. Most doctors prefer the patient to come for a consultation. Text messages are prone to miscommunication, thus can hurt the patient, and consequently expose the doctor to legal risk. That's why we do not provide such feature. Do keep sharing feedback :-)

Balpreet A.
Cheif consultant in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dental software review

5 vor 3 Jahren

Kommentare: Life at clinic has become easy I am I. Touch with all my patients 24x7

Vorteile:

Very simple and lucid I have used perviouly big names like practo etc but all had user issues and security flaws. This software is perfect and they keep updating every month.

Nachteile:

No cons as such they should intergrate patient education videos where we can explain by sending them procedure details vis whataspp

Antwort von Bestosys Solutions

vor 3 Jahren

Your support has been like that of a family member...so "Thanks" falls short!! We plan to integrate educational videos from established vendors. Waiting for their web version to release in India. Will keep you posted.

Sreekumar P.
Dental surgeon in Indien
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Experience based review

5 vor 9 Monaten

Vorteile:

All features, whether it be related to communication or accounting, or integration with other apps like WhatsApp, Facebook etc are very helpful and novel even as of today. Other softwares are yet to come to all that.

Nachteile:

Need to manually sync to refresh data by logging out and back in in case of multiple login across same office. If real time auto sync was brought in, it would be as good as the best software ever in history.

Antwort von Bestosys Solutions

vor 9 Monaten

Thank you sir. All devices do sync automatically. We'll check & fix your browser settings.

Shirish K.
Owner in Indien
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Front desk & Backoffice software

5 vor 3 Jahren

Kommentare: Very dependable tool in dental office

Vorteile:

Very good patient management tool. User friendly. Easy billing, effective dental office to patient communcation and amazing statistical analysis. Effecient customer support by team Bestosys. I would say an asset to any dental practice.

Nachteile:

Ios app not as good as Android.Need to expand more function in mobile app.

Antwort von Bestosys Solutions

vor 3 Jahren

Coming from a technology guru like you, these ratings place us on cloud 9! Your clinic is ultimate showcase of max possible automation in a dental clinic...inspiring! Blessed to have you as our user :-)

Tejal T.
Dental Surgeon in Indien
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

bestosys is the best!

5 vor 3 Jahren

Kommentare: great !! our entire team loves it!

Vorteile:

ease of handling especially data entry related to dental treatment is very simplistic yet to the point. The sms reminder system and post instruction features are an added benefit.

Nachteile:

It should have varied printing options like paper selection,font and size selection

Antwort von Bestosys Solutions

vor 3 Jahren

Thank you so much Dr Tejal, for the top notch ratings and kind words! Our printing options do include letterhead / plain paper, paper size and font size. Please see Settings > Clinic > Printing Set up. Our support team can guide.