Sine

Sine Bewertungen

von Sine

Great product

Bewertet am 25.9.2018
Dave P.
Network Supervisor
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were looking for a local solution with better support when required, the support over the trial process was great, I was able to get answers to questions and was lots offered support to help me get going, with that in mind the setup was straight forward little support was needed.
We looked at Sine with the view that we could use to check in/out staff at a later date (via the app), helping us keep track of who is on/off site in emergency situations, the SMS function is a great way to also assist here for unaccounted visitors

Vorteile: Simple to setup and get operational and simple to use from the end point, The App for signing in works a treat for our contractors, also the email alerts when their is an issue like the printer stops helps us be proactive to fix. overall very easy to setup and deploy Recommend checking it out.

Nachteile: Jump in price between the Medium and Enterprise, another level for "large" I feel would be a good idea. for now the medium plan works for us, so not an issue, bulk SMS is another feature I would like to see in the future

Great software program to track visitors, deliveries & help keep your bldg secure!

Bewertet am 14.1.2020
Megan S.
HR Supervisor
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am satisfied with the software and I am glad my company implemented the software to allow for more ease to provide our front desk receptionist on who will be coming into our facility and who they need to meet with. They are able to sign them in quickly and provide a badge for all of our visitors making it more of a safe environment and in the event of an evacuation we know who all is in the building during that time/day.

Vorteile: We use this software to provide a more secure facility and a way to communicate when a visitor arrives on-site. Sine is easy to use and available at any computer. The quick links/photos at the top with the description when you scroll over them allows for easy access to navigate where you should go in the system. When inviting guests, all the information populates and allows an email to be sent to your guest with additional information about their visit, along with a way to sign them in faster when they arrive on-site. You are able to go in and modify the request at any time prior to their arrival. You can also manually check people out of the building when they leave if they forgot to sign out themselves with their ID badge they receive when they sign in.

Nachteile: One thing that could be improved is when selecting a host, it is all alphabetical by first name and that first person always pops up, so if you don't switch the name, that individual will get the notification when your visitor arrives. I have heard comments from that specific employee stating how he receives a bunch of notifications because his name is listed first due to alphabetical order.

Very satisfied

Bewertet am 29.10.2019
James G.
Operations Director
Verteidigung & Raumfahrt, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great. As a technology company, Sine assists us by providing a professional first impression for visitors. The clear visitor interface is at least as efficient as the traditional sign-in book. Have noticed that the fixed-angle mount makes it difficult to accommodate people of different heights when taking a photo.

Vorteile: This appears to be a very well and thoughtfully designed. Nicely crafted and deployed piece of software, across the board. Layout is sensible and logical, and information is easy to find. Well done!
There is a very low barrier to user entry and usage. Functionality is very high: when we ran through testing different use-cases, in different ways, everything worked the way it said it would, the first time, instantly, and without issue across fixed and mobile platforms, and different OS.
The user interfaces have been very well designed. Very, clean, uncluttered look and feel. Information is easy to find. Help videos and instructions are actually helpful, and are synched with the software version.
Using the software is...enjoyable.

Nachteile: On careful consideration, I have not found anything about the software that I do not like. Although not an issue with the software as such, we experienced a network loss at the same time as signing in a visitor, so couldn't complete the sign-in. So a suggestion might be to look in to how sign in could be completed or stored while the system is temporarily off-line.

Review - MDC.

Bewertet am 7.2.2017
Warwick D.
Security
Sicherheit & Untersuchungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Some people visiting say question in contractors field a bit complex - also floor level only allows level 1 entry details. Stylus pen does not work on panel well.

Vorteile: Its ok, but don't know why we still also have to fill in paper based registers as well. Doubling up of workload. Needs area for card numbers to be placed by visitors, so we can reconcile card audit at end of day.

Nachteile: Some people have put details in and when go to use it again details not there, so they have to restart again whole process. Seems to happen at times after a software update.

Antwort des Softwareanbieters

von Sine an 7.2.2017

Thanks for taking the time to review and provide some feedback, Warwick.
We don't provide stylus pens, but reach us at hello@sine.co and we'll gladly make some recommendations on the best options. :)
Provided your returning visitors use the same mobile or email on the returning visit, their details will be remembered and pre-populated; offering a fast check in experience.
Our scan and track function would make card allocations a lot easier for you. View this guide and let us know if it's of interest. https://help.sine.co/knowledge-base/scan-track/
Also, any existing paper based systems and registers can be incorporated into our system. Reach us any time via online chat, email or phone and we'll gladly discuss where we can help.
Full support page via https://help.sine.co/

Fast, Safe and Easy

Bewertet am 29.10.2019
Julianne B.
Campus Secretary
Grundschul- & Sekundarbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: -It saves us time at Reception
- Love how it notifies our staff that their visitor have arrived.
- It's quick and easy to use.
- very child safe, we have recently add mandatory fields for WWCC and we appreciate Sine Pro adjusting this for us as safety is our priority.

Nachteile: - We recently had problems with the label machine and it will at time not communicate with the iPad and printing will delay or not work.
- Bulk Sign in should allow us to not need to enter phone numbers, as we have large groups of visitors come at times for events, we would love to pre sign them in, when they arrive - we check them in.

Sine Survey

Bewertet am 10.2.2020
Cheryl E.
EHS Manager
Versorgungsunternehmen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We know who is on and off site at all times for our Emergency Action paln

Vorteile: Customer Service, Easy check in for employees and vendors, know who is onsite, ease of sending invitations

Nachteile: Workflow was to expensive, vendors can check in and say yes they have had the orientation and be on site, At this time it is an honesty thing if they have had their annual orientation, difficult to upload documents into. Unable to grab a PDF and upload, cant make an excel sheet with names on it and upload all at once for record keeping

Linx Review

Bewertet am 29.10.2019
Emma B.
Receptionist
Elektrische/elektronische Fertigung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Most of the time it is an efficient programme and can be used if the reception area is un-manned

Vorteile: It is a self service programme
When a visitor arrives, it notifies who they are visiting

Nachteile: A lot of people find it difficult to scan the QR code on checking out
It isn't fool proof. Some people don't fully complete the checking out process so the system shows they are still checked in

Works well.... When it works

Bewertet am 29.10.2019
Josh G.
Regional Warehouse Supervisor
Versorgungsunternehmen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall a good program. I wish it had more functionality for record retention.

Vorteile: Easy to use once you are set up at each of the locations. App works well for signing in and out.

Nachteile: App has a tendency to stop working and will not detect sites for some reason. Also the phone number entry system for set up will require you to enter +1 before your number at random. This causes some confusion and headaches.

Easy to use

Bewertet am 12.11.2019
Lee D.
Facilities Manager
Hausmeisterservice, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Can see who's on site remotely when I'm not on site.

Nachteile: Don't really have an issue with SINE, seems to be working fine

Good overall

Bewertet am 2.12.2019
Ashley O.
Contract Administrator
Bau, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Its a great tool for visitors. Makes the site look professional.

Nachteile: Need an ability to print a list of all current visitors - i.e. in the event of an emergency.

Sine in Schools

Bewertet am 13.8.2019
Jayne T.
WH&S Coordinator
Grundschul- & Sekundarbildung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Initial findings show the system is straightforward once it is configured, website is a great tool to see a snapshot of who is on site and it is a good way to get the same consistent information to all visitors, volunteers and contractors however it has not improved our ability to account for visitors in an emergency evacuation situation.

Vorteile: The initial set up of visitor types was limited, we have added quite a few new categories and really like that we can add as many as we choose
The categories added can address Student Protection requirements which is a positive i.e. one example is we have been able to add that a blue card is required for non-teaching relief staff
We like that we have been able to add College maps, emergency procedures and other relevant information on the iPad

Nachteile: Sine Pro App – when we tried using this we discovered another user close by was coming up as an option and we didn’t want people signing in here in error. The app also allows for visitors to be signed in without having to visit administration. We see this as having implications with student protections, and contractors entering areas or undertaking works without permission. We have disabled our site on the app so users cannot sign in through it and are not advising staff, visitors or volunteers that there is an app at this point in time
Visitors categories – we have a number of visitors that have dual roles in the College i.e. relief staff and volunteers in their child’s classroom. It would be good to have them select visitor type when they put their mobile phone in as a returning visitor to ensure they are signed in correctly so we know what capacity they are here for - this is a big ticket item for us
Emergency evacuation – this is quite ambiguous. If we have access to WiFi & power we can print out active passes however this may not always be possible in an emergency. We have decided locally that a selection of staff members will download the app on their phone and take this with them to the assembly point. We would be very interested to hear if there is a better option as much of the reason for signing in/out is to support emergency procedures

Sine Feedback

Bewertet am 11.10.2016
Helen L.
Executive Assistant to Principal
Grundschul- & Sekundarbildung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Although our BM had seen this software in action at a conference, I had not, therefore came into the trial as a 'cold' prospective user. The first thing I would say is that I would have preferred some personal contact. Although I have set up the system, I can see from the videos online that it can do so much more. To have someone visit our site and chat about our wants and needs, would be fantastic. The questions I have asked have been answered via the chat facility relatively quickly and have been helpful. On the initial set up when I couldn't load the graphics, the assistance from Sine was much appreciated. Now that we have had it up and running for a period of time, a personal visit to our work site would assist to see how we can set things up better or to a greater efficiency level with compliancy issues being of utmost importance in work areas. The signing in process may be improved by synchronising sign-ups whether by the app, PC or ipad, rather than just by the point of sign-in. With the number of visitors now using this signing in management program, our Reception area has become streamlined with its point of entry to the school. There is now a more professional look in this area. The dashboard facility assists with statistics and queries as to who is on our premises at any one time. Having the ipad available, a portable device, will no doubt be of great assistance during an evacuation should there be one, instead of taking out hard copies of visitors books. It would be good to have a greater number of visitor types available (5 is not enough in a school).

Vorteile: It is user-friendly, both for visitors and staff. People have reacted positively to the change in our Reception area due to this process.

Nachteile: Sometimes the system/ipad freezes and has to be reset.

Antwort des Softwareanbieters

von Sine an 11.10.2016

Thank you for the review and excellent feedback Helen. Great to have St Peter's Woodlands on board.
We'd be happy to assist with any help you require, to help you get the most out of Sine.
You can reach our customer success team via online chat, phone and email support any time, and full support guides via https://help.sine.co/
Please ensure you have the latest version of iOS and SinePoint Pro on the iPad, and all should work as normal.

Solid base, with some hopeful features...

Bewertet am 25.1.2017
Riccardo V.
National Strategic Development Manager
Maritime Wirtschaft, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Many problems were encountered when setting up the accounts, to begin with, but this was all solved with assistance from the customer support.
I would highly recommend here that extra time is spent understanding the client's requirements, and working with the client to make the system workable.
After weeks of frustration and wanting to scrap it and get a refund, 1 call from customer support was able to get it running how we needed, and has made me a supporter Sine!
Since the end result is a partnership, I would have preferred not to go through the run around first...
Overall the software is solid, and a great base on which to build.
My only feature requests would be:
1. The ability to have 1 site and the sign in steps differ based on visitor type. For example, we do not want a badge printing every time we have an 'Internal Courier' arriving in the office. They come 6 times a day, and it is a waste.
We also want the 'staff' to have easy steps.
At the moment we are running 2 sites, but this is not ideal.
2. Ability for staff to sign in via the iPad. We have 2 staff that do not have smartphones. This means they have been logging into the online portal, but this is not ideal. We want them to be able to sign in via the ipad, and the photo to be kept on file.
3. Auto Sign in and out. When people leave the office we want the app to auto sign them out, and when staff arrives (Who have the app on their phone), we want the app to auto sign them in.
With these additions, the system would be exactly what is needed in our industry and would be a great tool that you could sell to all other companies in our field.
We all have minimum government requirements for security, and with these enhancements, your system would meet them all, and be easy enough to use that it would be able to be marketed to our sector.
In conclusion, the system has a good foundation, and I look forward to enhancements in the future!

Vorteile: Looks professional
Report can be run on who is signed in
Global access to the dashboard

Nachteile: Takes too long to sign in and out
No one ever remembers to sign out

Antwort des Softwareanbieters

von Sine an 1.2.2017

Thank you for the review Riccardo.
Lots of new features are on our roadmap focused around visitor types that will allow for improved functionality.
Great to hear our customer support team was able to resolve some early onboarding issues, and you can reach our support team anytime via online chat on our website or the Sineweb Dashboard, or via phone and email.
Great to have you onboard.

First Class Guest Management Software

Bewertet am 30.8.2016
Karen W.
Executive Assistant to the CEO
Versorgungsunternehmen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using Sine for around 18months now and have never looked back. Guests regularly comment on the platform and it's ease of use versus others they have experienced. The back end admin functionality is excellent and very user friendly.

Vorteile: The backgrounds are customizable to suit company branding (including multiple branding options on rotation if required). The customer service staff have been so friendly and efficient on the very odd occasion that I have dealt with them. Group messages can be sent to guests on site which is perfect for emergency messaging. The look of the app is very professional and our guests regularly compliment us on how it looks and ease of use.

Nachteile: There is nothing I dislike about the software. I would be great however on the home screen to have an upfront selection for couriers/delivery people as I find they are often perturbed by having to input their details and end up either walking away without delivering the goods or they tailgate someone into the office.

Antwort des Softwareanbieters

von Sine an 30.8.2016

Thank you for the excellent review Karen and we appreciate your loyalty to Sine.
Sounds like you're using the full range of our features to your advantage, and please don't hesitate to contact our Customer Success team if you have any feature requests or further feedback.
We are discussing internally the courier/delivery button, and we'll let you know if this feature is released.
You can always capture deliveries by implementing a courier/delivery 'visitor' type. Let us know if we can assist.

Feeling safer already!

Bewertet am 31.7.2019
Verifizierter Rezensent
Associate, Data Services
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We've been using Sine for about six months now, and have mostly great reactions to report. The ease of use and universality of the iPad is one of my favorite things, as it didn't take much at all to get used to and the iPad could serve us multiple purposes. We have been utilizing the name badge printer on a daily basis as well. Sine has overall improved our visitor management and given us a much-needed peace of mind.

Nachteile: We do wish that the printer was more user-friendly; we can't connect it to our wi-fi since we require usernames and passwords, and therefore have had a harder time setting the printer up manually. Maybe in the future, colored badges would be an option, since the lighting isn't always the best and some of our black-and-white badges either wash out or appear too dark. In general, I will say Sine is very easy to use and the customer service is very responsive.

Sine Feedback

Bewertet am 27.3.2019
Taylor D.
Director Information Technology
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: But OVERALL - this is by far!!!!! the best solution on the market. We have not had a strong method of tracking and identifying visitors to our pharmacies. This now maintains a perfect record, we can generate reports based on WHO is getting visitors, why type of visitors coming, and any vendors/maintenance people arrive and leave. NO MORE managing paper that no one fills out or is legible... THANK YOU SINE!!!

Vorteile: This is a VERY easy to implement and manage. It saves TIME and ENERGY managing guests to our pharmacy. We have complete logs and the ability for repeat guests to enter a number or email address to reenter is very powerful. Many of our visitors and corporate office staff who visit us are highly impressed with the simplicity this system offers. It is by far the best we have looked at over other different solutions.
The MOBILE phone app saves visitors time, scan the barcode and you are in. Send out appointments, have them use the app and you get notified when they are close to the office... AWESOME

Nachteile: Wish there was a better customizable way to manage deliveries. We want to add a unit to manage delivery vendors but it is basically a push button - we have no idea on who the delivery is from as we need to track this. We still use paper for that. Would be nice to select DELIVERY and just as you have to select a host, you select your vendor name - and then we get an email time stamp when that courier made the delivery. We have times were we have had to verify a specific courier delivered...

Amazing solution from the Sine team!

Bewertet am 4.8.2016
Reymond K.
National Project Manager
Immobilien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Sine has enabled us as a business to have greater visibility on our workforce. We have hundreds of contractors and property agents, providing services to 200+ large industrial and commercial properties across Australia. Prior to Sine, all of these contractors would need to complete paper forms - imagine collating the information on these paper forms and the inefficiencies caused. Sine eliminates all of this by digitizing the forms and at the same time, the powerful notification system of Sine Pro gives our facility managers real-time visibility on contractors/agents working on-site. In the event of an emergency, our facility managers can rely on Sine's messaging system to ensure alerts can be broadcasted to all contractors on-site, to ensure all personnels are notified and accounted for. Whilst the system is already great, the team at Sine is even better. The adoption of Sine is literally trouble-free thanks to a great support from the Sine team. Implementing Sine was one of the best decision that our company made.

Vorteile: Simplicity and reliability

Nachteile: None

Antwort des Softwareanbieters

von Sine an 8.8.2016

Thank you for the outstanding review Reymond. It's been a real privilege to work directly with you and the Goodman team, who were all so diligent and thorough in assisting Sine in delivering a solution to help Goodman Property Services.
We trust you, your team and also the contractors are experiencing the immediate benefits and efficiency of Sine; and looking forward to working with you further.

Coworking studio visitor management - problem solved!

Bewertet am 31.10.2016
Josh G.
Studio Manager
Gewerbeimmobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The entrance to our coworking studio is downstairs, so I setup Sine to serve as a virtual receptionist. Now we don't have a members 'Mexican stand-off' over who's going to answer the door every time the doorbell rings. Instead, members get a push notification from the Sine app advising if a visitor has arrived for them. As the Studio Manager, getting a push notification when a visitor arrives means I can immediately call them to make arrangements if I'm often offsite. Having Sine has improved the community, improved communication and improved how I managed my customers, visitors and contractors. Sine is now on the list of benefits of working from That Space Coworking.

Vorteile: Push Notifications. Remote Site / Virtual Receptionist. A record of visitors for auditing / analytics. Ability to .csv upload a list of members "hosts".

Antwort des Softwareanbieters

von Sine an 31.10.2016

Hi Josh, Thanks for the great review of Sine and glad it's simplified the hassle of who's turn it is to get the door at the coworking space.
We're always introducing new features, particularly to our reporting and host functionality; so do keep an eye of for these, but we'll send you an update via newsletter too. :)
Great to hear Sine has helped improve how you manage That Space; and it's great to be a part of the thriving coworking community.

Stockland Review of Sine.

Bewertet am 11.9.2016
Meg B.
Receptionists
501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Sine has been a great success at reception. Being a large company the staff love getting the email that their guests have arrived. It is also great as the receptionists to keep track of who has arrived, where they are from and who they are seeing. Sine is easy to use and very efficient. We have had very little issues using sine.

Vorteile: I like how it can send an email to the staff the visitors are seeing. I also like how it quickly prints off the visitor label.

Nachteile: When signing in guests manually we can not print off a visitor label.

Antwort des Softwareanbieters

von Sine an 16.9.2016

Thank you for a great review Meg, and it's been great working with all the team at Stockland Australia.
The good news is you can print a visitor badge when using the web check-in. Please view the help guide at https://help.sine.co/knowledge-base/mobile-and-web-printing/ on how to 'Activate your iPad as a print server'.
Excellent to hear you and staff are happy with the functionality of Sine, and all feedback, be it positive or suggestive is passed onto the Product Development Team.

Use it for Asthma Swim Program attendance tracking, screen children's asthma control and surveys.

Bewertet am 12.9.2017
Donna G.
Asthma Swim Program Co-ordinator
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Easy to use
Intuitive set up
Support team happy to work with me through several different possible options to allow a family of siblings is entered each Saturday as quickly as possible.
Support team fast acting through text, providing helpful links I could follow.
Support team called to go through what became a more complex situation after first few solutions didn't work, and were able to talk to me without tech jargon.
Love geo fence so families can't say they have attended when they haven't.
Gave us space to work out how we could use the software without pressuring us about the invoice and interrupting our service while we did some trial and error.
Parents love it.
Fast track codes are great.
QR codes are great, parents thought were really high tech savvy when we trialed those.

Nachteile: I know the software is not designed to sign in multiple children who might be enrolled with one parent with one email and one mobile phone number. I get normally this would be used for an adult signing in to a location. On this basis it is great. For our purpose, not being able to log in once and for a parent to answer questions pertaining to each of their children is an issue. One potential option was for the number of visitor types to increase, so a family could log in to their own type where their check in form is customised for their children.

Antwort des Softwareanbieters

von Sine an 29.9.2017

Appreciate the review and feedback Donna. Great to be working with you and Asthma Foundation.
We'll pass your suggestions onto our Product Team for something to consider.
Reach us anytime via support@sine.co or online chat :)

simple to use as a visitor, easy to manage from an administrators point of view.

Bewertet am 9.1.2018
Ben R.
security concierge officer
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Verifying visitors onsite for security and evacuation purposes and also to aid in facilitating the ease of engagement between hosts and visitors.

Vorteile: Visitors are identifiable with the sticker, visitors find it easy to use, hosts can work efficiently with the visitor management system. There is a record of visitors for emergency evacuation purposes. Creating invitiations is an effective, user friendly, and efficient to use, when I am given a list from a host to generate QR codes for the visitor, which saves time for them.

Nachteile: When it comes to the' consent to provide further information' section, if a visitor reads it thoroughly then it resets to the home page after some time (approx. 1 minute) the visitor has to start again and input their details. Can there be a longer time delay, so the visitor can read the information without having to input visitor details again? At least 3 mins should be enough, to account for slower readers.

Antwort des Softwareanbieters

von Sine an 21.1.2018

Great review, Ben! We really appreciate it. Reverting to the home screen occurs after roughly 1 minute since the last touch interaction on the iPad. This is a security protocol but I'll pass your feedback onto our product team to consider.
Glad to read you're finding lots of functionality super useful.

Great system which could be even better if further customisation of sign in screens is granted

Bewertet am 21.6.2018
Nicole P.
Administration Support Officer
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: 1. Email notifications to host
2. Admin site allowing me to review checked in visitors and also check out visitors.

Nachteile: 1. Inability to remove email field from sign in screen and email wording from the field on the returning visitors sign in screen. This causes visitors confusion whether to enter an email or mobile number when returning. Also having the email option on the first time visitor screen results in a longer sign in process. We have the email as optional for visitors but would prefer the option to remove the field entirely.
2. The fact that I cannot amend a contact number on the back end of the system for a previously signed in visitor. Some visitors have entered an incorrect number on their first visit causing them to have to click first time visitor and do the entire process again.

Must Have App

Bewertet am 29.11.2018
Verifizierter Rezensent
operations manager
Transport/Güterfrachtverkehr/Schienenverkehr, 10.001+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This product keeps me from having to keep paper time cards that occasionally get lost and saves me time and the hassle of trying to figure out someones hours on the clock when they have lost their paper card.

Vorteile: This app is on everyone's phone here at my company. It makes being out of town or away from the shop easier to keep track of everyone's time that they have worked and it also supports a photo mode and GPS mode to allow you to verify workers location to prevent someone from being late and clocking in early.

Nachteile: There is no way to confirm if someone is really working the time that they say or just sitting around lackadaisically. Of course you should be able to trust employees but that isn't always the case. on another note this tracks down to minutes on clock time when I usually just round off to quarters

Exceptional contractor/visitor management tool.

Bewertet am 6.2.2018
Sharon B.
HSE & NERC Manager
Öl & Energie, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software was easily customized for facility needs. It allows seamless sign-in/sign-out of contractors and visitors. We've also adopted questions upon sign-out that allows us to reinforce safety protocols. Most employees and vendors have opted to use the app-based sign-in.

Nachteile: It could be less about the software and more about the iPad; however, at least weekly, the software must be rebooted on our lobby iPad. Currently investigating a fix.

Antwort des Softwareanbieters

von Sine an 11.2.2018

Thanks Sharon for the review. Glad to see Sine is working well for EthosEnergy. Perhaps ensure your iPad is running the latest iOS to see if this resolves the rebooting requirement.
Reach us anytime if we can help.

Great system, easy to use and manage

Bewertet am 31.10.2017
Jonathan A.
IT Administrator
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy management of visitors to our site.

Vorteile: Like the dashboard how simple it is for users to use, has heaps of extra features, mobile app checkins. Easy for all types of users to use

Nachteile: no mobile admin interface, in an emergency we need to have a big bulky device or laptop to login to the dashboard to identify contractors on site.
ID card printers can be problematic when on wifi and sometimes not print.

Antwort des Softwareanbieters

von Sine an 6.11.2017

Thanks Jonathan for the feedback. The SineWeb Dashboard is mobile responsive, and can be accessed on any browser via any internet-connected device. It's great for a quick snapshot of the activity feed or accessing an evacuation report. Give it a go and send any feedback to support@sine.co