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Über Papertrail

Erfasse Inspektionen von PSA, Hebezeugen, Personalakten oder andere wichtige Dokumente auf deinem iPad, iPhone oder jedem Mobilgerät.

Erfahre mehr über Papertrail

Vorteile:

The ability to tailor it to meet our needs. The ability to add features and details as you go.

Nachteile:

The inability to complete the same amount of features on mobile devices s a laptop or pc.

Bewertungen zu Papertrail

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,3/ 10

Papertrail hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 54 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (54)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Maschinenbau oder Wirtschaftsingenieurwesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

time saving

4,0 vor 5 Jahren

Vorteile:

ease of use, time savings, communication with customers

Nachteile:

the lack of language options reduces the number of users.

Antwort von Papertrail

vor 5 Jahren

Hi, Thank you for your feedback. RE: language options, this is something that features heavily on our Product Roadmap so it is something we are working on. Kind regards. Charlotte

Finn
Outdoor Education Instructor and Technician in UK
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Seaford college review.

5,0 vor 6 Monaten

Kommentare: Speedy, helpful and reliable customer service.

Vorteile:

Ease of managing and tracking PPE assets.

Nachteile:

Missing feature to track who has certain assets. Perhaps in future a booking sign-in and sign out feature. This could build up a bigger picture of where an assets has been and for what it was used for.

Antwort von Papertrail

vor 5 Monaten

Hi Finn thank you for your great review! Interesting to hear your 'con' and I believe we have a solution for that, please contact the support team who can talk you through the options! Thanks, Vicki

Holli
Challenge Course Manager in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helps my forgetful brain

5,0 vor 2 Monaten Neu

Kommentare: Have been a customer for 5 years now and I will never give it up. It has simplified my life and keeps us on track and our records clean. Its makes it easy for our annual inspection also because all the information they need is in one place.

Vorteile:

User friendly platform. It allow me to track all of my equipment and challenge courses plus reminds me when items need retired or inspected. I don't feel like I have to stress about remembering all of it because Papertrail helps me remember.

Nachteile:

Not much to complain about this is really a me thing. As someone who forgets to do things a lot. I wish I could back date or see notes in the on the task that i create easier. I tend to forget to put in maintenance project that I have done immediately. Even if I could just see notes that I add better, then when I forget, less of an issue.

Antwort von Papertrail

vor 2 Monaten

Thanks for taking the time to Review Papertrail Holi! Great to hear that you are a long time Papertrail user and it is a valuable equipment management solution for your Recreational facilities & services company and that you are happy with offering and support. We appreciate your recommendation, Thank you for choosing Papertrail.

Christine
Business Coordinator in Deutschland
Erneuerbare Energien & Umwelt, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy tasks made complicated

2,0 vor 6 Monaten

Kommentare: Not impressed whatsoever. I can do more on a spreadsheet.

Vorteile:

Honestly, there's nothing I like about Papertrail.

Nachteile:

Makes very easy file storage very complicated. Too cumbersome when I can do everything I need in one spreadsheet.

Antwort von Papertrail

vor 6 Monaten

Hi, Thank you for your feedback. We’re sorry to hear about your experience. We're working on making Papertrail more intuitive. While spreadsheets are great for simple tasks, Papertrail offers advanced features like secure sharing, audit trails, and advanced access controls for better collaboration. We value your input and are committed to improving. Please reach out if you have more suggestions. Best, Customer Success Team, Papertrail

Kieran
Senior Product Development Engineer in UK
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Papertrail the ones for you

5,0 vor 4 Monaten

Kommentare: Painless, easy going and a very experienced team that are willing to help. Ben has clearly created a great place to work as they all want to make sure the customer is heard and always wanting to improve their asset system for every company. Look forward to seeing what else you guys develop.

Vorteile:

The assets management system they have built is quick and easy to use with some of the friendliest staff around. I have worked with the sales, development, tech and marketing department, they are all very willing to help.

Nachteile:

Only had one issue which I know that the development are looking into, and that is when you're on inspections you cant "jump" to a serial number

Lynne
Business Administrator in Deutschland
Erneuerbare Energien & Umwelt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Greater Gabbard Review

5,0 vor 6 Monaten

Kommentare: Very good indeed and I would definitely recommend Papertrail. All our training records are now completely on Papertrail and its also great to have the link between our records and vendors that we work with, such as Gibbs etc, so that they can upload copies of certs to us without the duplication of work.

Vorteile:

Its very easy to use, set up folders and if you're insure then the online support is also a huge help

Nachteile:

The only things that I think I would like changed are that it would be good to see a small image of the cert that's been uploaded, without having to click into the record, It shows that there is a possibility to have an image, and I'm sure that there must be a way, but I'm not certain how it works. The only other thing is that when I try and put my folders into a certain order (alphabetical) they keep moving slightly and they won't stay in place/order. Again, I'm not sure how that can be remedied, its just annoying more than anything.

Antwort von Papertrail

vor 6 Monaten

Lynne, thank you for taking the time to provide this great and insightful review. I will feedback your comments to the team.

Dan
Director in UK
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Must-Have for all

5,0 vor 3 Monaten

Kommentare: This is a 'must-have' for all established Activity / Adventure companies who use PPE and other technical equipment. Great support all round!

Vorteile:

Very efficient and great compliancy software!

Nachteile:

Very little, it works well in all areas. Initially it was a little tricky to set up but the level of support they offer takes care of that.

Antwort von Papertrail

vor 3 Monaten

Thank you for your positive feedback Dan! We're delighted that Papertrail is a valuable compliance solution for your activity and adventure company and that you are happy with offering and support. Our dedicated support team is always ready to assist with onboarding and setup. Your satisfaction motivates us to continue providing top-notch service. We appreciate your recommendation and look forward to assisting you further in ensuring compliance and safety. Thank you for choosing Papertrail.

Matt
Director in UK
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Brilliant system and makes audits/inspections very easy.

5,0 vor 3 Monaten

Kommentare: Very good, would highly recommend to similar companies (in our case rope access)

Vorteile:

- easy to use - makes generating LOLER reports for clients really easy and saves time constantly logging inspections - Easy to use layout and interface and logical order to the system - The ability to tag equipment so that kits/inventories can be brought up in seconds to give to clients. - Certification matrix makes it easy to keep track of when certificates/trainings are going to expire. - Makes accreditation easier. - Excellent customer service

Nachteile:

No cons. This system has been life changing for our company!

Liam
Safety and Maintenance officer in UK
Sport, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

270 Adventure Ltd

5,0 vor 2 Wochen Neu

Kommentare: The more we use it, the more we find other uses for it, and customer support team is always happy to help

Vorteile:

Its ease of use and versatility, we use it for everything from PPE thorough inspections to daily task schedules and MOT/ service records. Particularly like the record sorting/search functions along with the analytics

Nachteile:

could be easier to create/ edit checklists

Antwort von Papertrail

vor 2 Wochen

Thank you for your fantastic review Liam! We're delighted to hear that Papertrail’s ease of use and versatility are helping you manage everything from PPE inspections to daily task schedules and service records. It's great to know that the record sorting, search functions, and analytics are making a difference in your workflow. We appreciate your feedback on creating and editing checklists. We’re always looking for ways to improve and will take this on board. If you have any specific suggestions, our support team would love to hear them. Thanks again for your support, and we look forward to continuing to help you streamline your processes!

Falk
Stage Rigger in Deutschland
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Papertrail at its best!

5,0 vor 4 Wochen Neu

Kommentare: totally great! Quick responses from sales, tech support etc. This support and sales team rock! Love these guys!

Vorteile:

Awesome onboarding, flawless live support. These people really care about their customers.

Nachteile:

In comparison to other -newer - startups - the look and feel is a little bit outdated.

Bradley
Operations Manager and Technical Authority in UK
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quality product and great customer service.

5,0 vor 8 Monaten

Kommentare: Overall, I am delighted with Papertrail for our PPE and equipment management. It's an innovative, forward-thinking product that has greatly enhanced our operations. Despite a few minor issues with app speed and icon size, the attention to customer requirements and overall functionality make it an excellent choice.

Vorteile:

I've had a great experience with Papertrail. The Papertrail team have an innovative, forward-thinking approach to their product that has revolutionised our PPE and equipment management. Their team has shown great attention to my requirements as a customer, ensuring that all our needs are met efficiently. Highly recommended!

Nachteile:

While I've had a great experience with Papertrail, there are a couple of minor issues. Sometimes the app can be a bit slow, even with good WiFi connectivity. Additionally, the size of the icons on the app can make it easy to accidentally press the wrong button. However, these are minor inconveniences in an otherwise excellent product.

Antwort von Papertrail

vor 7 Monaten

Thanks for your feedback Bradley, so pleased to hear that you have had attentive support from the team, and a great experience with Papertrail!

Claire
Logistics Coordinator in Deutschland
Versorgungsunternehmen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RWE Review Papertrail

5,0 vor 6 Monaten

Vorteile:

I like the historical traceability of our LOLER and PUWER records. We can add data easily, and we retain every piece of information relating to the piece of equipment or tool.

Nachteile:

sometimes the "find" field is frustrating in that it won't search spaces, and won't start to work until at least three characters are in.

Antwort von Papertrail

vor 6 Monaten

Hi Claire, Thank you for taking the time to provide this great feedback and valuable insight. I will certainly feedback your observations re our search function too. Best wishes, Vicki

Ryan
Resource Technican in UK
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ry Ry Asset Things

5,0 vor 5 Monaten

Kommentare: unbelievable. Assetting never been good like this.

Vorteile:

How ergonomically PLEASING it is. Life never been so easy.

Nachteile:

Can't move between accounts on ipads. This would be really helpful as we do mobile work.

Antwort von Papertrail

vor 4 Monaten

Thank you for your review Ryan, so pleased to hear about your great user experience!

kathleen
technical assistant in UK
Öl & Energie, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

very good overall equipment system

4,0 letztes Jahr

Kommentare: very good overall system once you understand how it all works

Vorteile:

the facility to move multiple equipment items to diffrent operating accounts

Nachteile:

problems with moving equipment from one account to another on occasions,

Antwort von Papertrail

letztes Jahr

Thanks for your great review Kathleen!

Jeremy
General Manager in UK
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Online review

4,0 letztes Jahr

Kommentare: We are happy with the product and not looking to move to anyone else

Vorteile:

We have used Papertrail for sometime and it has really helped us transfer from paper to online recording. Much easier for our staff to all log into one place

Nachteile:

Restricted users came in recently with a change and that has been more difficult as we try and navigate around who has access etc

Antwort von Papertrail

letztes Jahr

Hi Jeremy Thank you for the great review, please don't hesitate to contact the support team if you need any help managing your active users. We are always reviewing our pricing model so will definitely take your feedback onboard. Best wishes Papertrail Support Team

Dan
Stores Manager in UK
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great program very easy to use

5,0 vor 7 Monaten

Kommentare: Very easy program to use, the help team are fantastic and have guided me from day 1.

Vorteile:

Visually easy to navigate and use, i like the amount of control i have setting up records etc

Nachteile:

Nothing, every thing I didn't know how to do I just asked the team and got the answers I needed.

Antwort von Papertrail

vor 7 Monaten

Dan thank you for such great feedback, so pleased to hear how happy you are with Papertrail and our support team!

Luke
Duty Manager in UK
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to train staff

4,0 vor 6 Monaten

Vorteile:

We love how easy it is to induct new members of staff on the system. Once it's set up it just runs in the background so we can easily keep track of all of our equipment.

Nachteile:

Pricing structure quite high

Antwort von Papertrail

vor 6 Monaten

Hi Luke Pleased to hear how easy it is for new users joining the system, thank you for reviewing Papertrail!

James
Service Coordinator in UK
Erneuerbare Energien & Umwelt, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Torque Solutions Ltd

5,0 vor 6 Monaten

Kommentare: Very pleased with our experience so far, hoping once we launch that this continues.

Vorteile:

Easy use, Really helpful support team, offers everything required for asset management in one place.

Nachteile:

Nothing as yet, we are still in the launching phase.

Antwort von Papertrail

vor 4 Monaten

Thanks for the great review James!

ROBERT
Contracts Manager in UK
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

First Few Months

5,0 letztes Jahr

Vorteile:

Very easy to use and intuitive. Excellent back office support. 10/10

Nachteile:

Same small snagging issues, for examples having to add a tag before removing one or you will have to remove it twice

Antwort von Papertrail

letztes Jahr

Hi Robert, thank you so much for this great review, we're so pleased that you are happy with our product and have received great support from our team! Thanks Papertrail Support

Tom
Dean of Co-curricular Programs in Schweiz
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

My Papertrail Experience

5,0 letztes Jahr

Kommentare: Very good, the support team are great and very responsive

Vorteile:

Ability to maintain a digital inspection record, ability to remotely monitor Inspections

Nachteile:

Cost, for a small organisation it is too expensive to have multiple users which stops me rolling it out across our whole organisation.

Antwort von Papertrail

letztes Jahr

Hi Tom many thanks for your review, we're pleased to hear that you are happy with our product and the support team. We are always reviewing our pricing models and welcome all feedback. Please feel free to reach out to the support team to discuss your additional user needs. Kind regards, Papertrail Support Team

Finbar
Lead Instructor in UK
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clear system for PPE management

5,0 vor 2 Jahren

Kommentare: In the past our PPE records were maintained in an Excel spreadsheet and there were datapoints missing and no notification of inspections due, it also made inspections monolithic. i.e. on this date all X type equipment needs inspecting, because that's how the spreadsheets sorted, rather than Papertrail's system which means that if you've got a quiet day you can clear of due items slightly earlier and have the next due date automatically move, or if items become overdue and you inspect them a week late as you didn't need to use them that week and had more urgent tasks the due date automatically moves ensuring inspections are more spread out and therefore more achievable. Papertrail also makes it easier to predict when you will need to order replacement gear.

Vorteile:

It encourages good record keeping, it is very easy to make sure you record all the relevant details of an item of equipment. It has lots of ways of keeping you clearly up to date on what needs checked when. It gives clear pictures of trends so you have a macro picture of all your equipment, whilst also making it easy to have a trail of inspections, comments and photographs for each individual piece of equipment.

Nachteile:

Probably it's relative expense in comparison to using non-dedicated (e.g. excel or google sheets) or free options, but it is vastly superior to anything I could find for less.

Antwort von Papertrail

vor 2 Jahren

Thank you for the great feedback Finbar, pleased to hear that you are reaping the benefits of using Papertrail!

David
Lead instructor in UK
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software for inspecting kit

5,0 vor 2 Jahren

Vorteile:

It’s ease of use and capabilities. It’s great being able to use it on mobile

Nachteile:

It would be good if you could add checklists yourself rather than having to send off to the company to get one made

Antwort von Papertrail

vor 2 Jahren

Thanks for your great feedback David, you'll be pleased to hear that Checklist editor is coming to Papertrail soon!

Fran
Storesperson in Australien
Öl & Energie, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Papertrail Review

5,0 vor 2 Jahren

Kommentare: Easy to keep a track of Inspections due on assets within the company

Vorteile:

Easy to use and enter information. You can add or remove categories. Customer service is very helpful and in a timely manner.

Nachteile:

No improvements noted so far using this software.

Antwort von Papertrail

vor 2 Jahren

Hi Fran thanks for the great review and feedback! Many thanks, Vicki

Brian
TECHNICAL AUTHORITY HEALTH AND SAFETY LEAD in UK
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

overveiw of papertrail

5,0 vor 3 Jahren

Kommentare: Every problem none to man. its equipment tracing and iv used it as a health and safety manament system for risk assessments so i dnt have to remember review dates i did a national diploma in health and safety and the equipment tracking system helped also when we have audits the auditors love it i can do random checks on kit when ever needed its a simple management system and the support is great i do only speak to [SENSITIVE CONTENT] as im not fan of dealing with different people for same thing i do this with most companies.im sure they are all the same standard but [SENSITIVE CONTENT] is the favorite . if we was to change to another company it would have to start all over again and dont think i would get the same level of service. on another note i should put kids birthdays in the system and anniversary so i cant forget ha ha ha

Vorteile:

Its straight forward and i always get help from [SENSITIVE CONTENT] when im stuck becasue im not great with computers

Nachteile:

cant zoom in on pictures that you upload

Antwort von Papertrail

vor 3 Jahren

Hi Brian thank you so much for your review, I'm pleased to hear how beneficial Papertrail is to you and your company. I'm happy to report that if you look at any images on the mobile app you can zoom in, and if you click on the link to open it on the web app it should go into full screen for you. Many thanks, Papertrail

Aran
Commercial Director in UK
Landwirtschaft, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Arboricultural Industry needs to adopt this software!

5,0 vor 2 Jahren

Kommentare: Great! Well supported platform with eager team members who are willing to help.

Vorteile:

All of your PUWER, LOLER, FA and stock in one place, easily adaptable and the support staff are always on hand to help.

Nachteile:

Not all products used in our industry are searchable, this is not Papertrail in general, its the manufacturers issue. Given that we have so many users, sometimes there can be some issues with inspections not being included when a full account sync is initiated, again, not solely Papertrail, user error can be blamed.

Antwort von Papertrail

vor 2 Jahren

Hi Aran thanks so much for the awesome feedback! Great to hear that you find Papertrail easy to use and adaptable. We now have over 70 manufacturers in our Product Directory but we are always keen to keep adding to the system so please let the support team know if there are manufacturers/equipment you use regularly that aren't available - and we will try our best to get them added! Many thanks