Tanda Erfahrungen

A very good product that could be better

Kommentare: It's a good start. I feel maybe too many features which means that difficult to ensure core product is seamless. I would prefer less features and a better core experience.

Vorteile:

More advanced. Predictive forecasting is market leader.

Nachteile:

No messaging/chat app. Mobile app is very buggy and not very useful for managers.

Buyer beware

Kommentare: I found the Tanda sales and accounts staff to be too focused on billing and locking customers in to annual contracts than delivering value. You get the felling the sales staff are high fiving each other when they hook up another sucker.
If there is an issue eg not delivering what you thought you were getting... you just get handed over from one rep to the next. No one takes accountability.
Most company's during covid shutdown offered support to the hospitality industry in some way... like crediting fees during a shutdown. Not Tanda!
I tried to cancel my subscription several times prematurely but they did not let me go and then billed my credit card for another 12months without giving me any chance to leave.
Overall, the worst customer experience I have ever had with a tech company.

Vorteile:

The set up and integrations with myob / xero were good.

Nachteile:

I wsa led to believe by their sales guys that the intergatons would be No integration with my pos so couldnt view live labour cost percentages by location. The mobile app had very limited use also.

Slow to update

Kommentare: Customer support has been good and for what we pay, I cannot complain

Vorteile:

I like the ease of having staff sign in with a code and being able to track time and use for payroll. Also like a place to keep staff files electronically with the warning on expiries.

Nachteile:

It often doesn't update staff sign in on the day. Sometimes yes, sometimes its not until the next day that it shows a staff signing in or out or at all for either. Its very slow to update. It was set on a two week pay period as I was told I have to pay for more the option of bi-monthly and I saw no value in this for one feature. I now have it without the pay increase after almost 2 years.

Outstanding Control and HUGE timesaving - Now a key part of our business

Kommentare: Overall Tanda provides enterprise level employee information control with minimal cost. The improvements in staff timekeeping, reduction in wage costs and the improved accuracy of our payroll and HR records have been superb. In our instance its less than 0.3% of our monthly payroll cost to run Tanda. You really have to do this.

Vorteile:

Ease of implementation - so simple. We had 5 locations setup in a day. Adding staff to the system was simple and straightforward Cost of hardware is miniscule and doesn't require specialist contractors. Anyone handy with an ipad or similar tablet, (old or new) can setup in minutes. Degree of customisation is superb Ease of use - very intuitive - no long winded training needed Suitable for office and mobile workforce with new GPS feature in mobile app Timeclock Interface is very easy to use and simple for our staff to use Speed of use - I can do the weekly timesheets and rotas for 50 staff members in about 20 minutes. This use to take hours of company time collating paper timesheets, putting into spreadsheets etc etc etc Its more than just a time clock - we have sped up employee enboarding hugely and now have completely accurate personal information, sickness, lateness and holiday records.

Nachteile:

Nothing, Tanda have taken onboard feedback provided and made some changes/ added features we provided. Theyre working through a few minor tweaks, but as a service its continuing to grow.

A good starting point

Kommentare: Tanda has been a vast improvement for our business and has sped up our payroll processes, created better accountability and viasability. I am excited to see the platform improve.

Vorteile:

The Awards team assisting me build the award rules the notifications for expired qualifications

Nachteile:

The reports function is not customisable. I don't have any use for the reports Tanda has but I do export the data in the system and build my own reports. I would like a leave liability by team or business area report. A longest hours worked report. I have been promise GPS time punches for a while now and am yet to see any progress made, this is an imperative function for my business. i would like the ability to edit the award interpretation before exporting. Currently i export to excel as our Payroll provider is not integrated. So i can manually change what i need to, but then Tanda is different to what was actually paid. I would like the ability to edit in in Tanda so that everything is current, correct and aligned.

Innovative, effective with great support

Kommentare: This is efficient, innovative, time saving software. Keeps staff on time and accountable. Very user friendly. The team at TANDA are very responsive, helpful and always listen to the customer. I have been very impressed with it and the company who own and run it. I have recommended it over and over and no-one I know has been disappointed.

Vorteile:

Tanda makes managing staff very simple, excellent graphs to indicate rostering, easy to enter leave, directly imports into MYOB for payroll. Constantly being updated by the enthusiastic staff to keep up to date with requirements in the workforce.

Nachteile:

No cons really, would like a better way to indicate when staff take leave and they have no entitlements.

Tanda does the job

Kommentare: Staff breaks are a give with TANDA, we don't have to enforce breaks. Time-sheets are accurate and in live time. TANDA has eliminated the need to data entry payroll, it is more accurate, on-boarding is easier.
Fine tuning leave and local rule sets can be tricky but workable in the framework once you understand the limitations of TANDA.
Overall we have found TANDA to be a great product.

Vorteile:

Tanda is a user friendly service that works, gets the data in live time and provides accurate and timely feedback on costings and reporting of your payroll costings. We can set it up to push live data through to the cost centres we choose saving time and money for management reporting.

Nachteile:

Leave approvals are open ended, managers and supervisors can approve any amount of leave, regardless of staff entitlements.

Tanda Review

Kommentare: It has been positive overall.

Vorteile:

The systems and processes are continuously improving. They are forever evolving and each business has different idiosyncratic problems and needs. So to see ongoing improvement with problems is great to see.

Nachteile:

Some of the reporting and the ability to look at reports in different views. The reports are one dimensional rather than being multi-dimensional. This is not to say that these reports are terrible or don't provide insights. Some of them are very good and provide excellent insights.

Tanda review

Vorteile:

The rostering platform is extremely easy to use. The ability to copy a roster over one week to the next is great and ensures consistency for our team and children (we are a childcare service). The rostering platform also clearly alerts you to staff unavailability and highlights when necessary certificates and qualifications are set to expire.

Nachteile:

Payroll configuration has been an issue lately but prior to this it was easy and efficient to use.

Great Value For Maoney

Vorteile:

TANDA has tons of great features and support is fantastic. Several of the features I'd requested were implemented quickly which shows the effort going into continual improvement

Nachteile:

the reporting is limited to what comes in the box. It would be good to be able to export our data to use in a BI tool like Tableau

Not up to scratch

Kommentare: Sign up and sales were great.. then it went down hill with the above mentioned issues.

Vorteile:

- desktop look - easy to roster/view timesheets

Nachteile:

- support is the worst, never return calls/emails, waited 2 weeks for a reply (which wasn't helpful), all overseas NOT in Australia like promised -doesn't integrate well with MYOB - multiple issues with integration -Limited customization - no where near what was promised in sales - restricted in onboard process

Tanda is the best. Forget the rest.

Kommentare: It’s been a fantastic experience and I love the Tanda is growing, improving and getting better each month. I thought it was cool 10 months ago. And now it’s even cooler. The company is always looking at ways they can be the best!

Vorteile:

It’s efficiency on time and practicality. Its a quick software to learn too!

Nachteile:

When my team clocks on and off it sometimes won’t clock them off correctly. For example, clocking off but saying they are still clocked on? Could be my workers however not pressing correct buttons and not software?? But it seems to be re-occurring issue for my team.

Amazing business Software

Kommentare: Amazing

Vorteile:

It makes my payroll so much more easier giving me more time for the more important things in the business & personal life

Nachteile:

Hopefully they will be able to add a staff chat button so staff can talk to each other to swap shifts

This time clock is the best I've seen. I no longer have to worry about keeping track of employee ti

Kommentare: Ease of mind. Not having to deal with time cards and sheets. This system locks up the time in and out so it can't be cheated.

Vorteile:

I love the photo clock in and out. I know there that my employees are at my shop when they clock in and out.

Nachteile:

I do not give access to the clock through smart phones. So if I had to say what I don't like. It would only be the off site ability to clock in and out.

Tanda review

Vorteile:

It’s very easy and straight forward to use.

Nachteile:

Sometimes it takes a while for issues to be fixed.

Made rosters very easy for all staff

Vorteile:

How easy it is to use and that it tells me up to date budget. Easy for staff to ask for leave. No matter where you are you can see the roster

Nachteile:

That you can not block out busy times so staff can not ask for leave. This then makes it hard to tell staff that they can not be on leave then. The APP is still confusing when I look at rosters it comes up with the most recently done roster not current roster

Tanda Review

Kommentare: Overall our experience with Tanda and their teams has been positive. We've had the usual teething issues and times where things didn't work how we would like but Tanda have always been there to assist, listen and try to fix the issues.

Vorteile:

- handled our complex award for costings - reasonably easy to use - good customer service/support - constantly improving the product based on user feedback

Nachteile:

- a few aspects it doesn't handle well

We have been using Tanda for a few months now. It is easy to use and great for a mobile work force.

Vorteile:

Tanda is simple and easy to use. As an administrator it provides a great live dashboard to let me see how many staff we have active at any given time on worksites around the state. We are currently transitioning to complete payroll integration which will significantly reduce data processing times. The Tanda staff have worked closely with my staff to ensure that the software is capturing all of the complexity of a variety of government awards including construction, transport and administration.

Nachteile:

The full internet site is excellent but the app version is not so fully developed at this time. I assume that with time this will catch up.

I've been impressed with both the software and the company.

Vorteile:

My volunteers are using it!! I was concerned because some of them are not comfortable with computers. But so far all that have tried it are willing to use it. The Tanda staff reached out to us and offered to let us use the app free! Since I only need to track volunteer hours (not make schedules, or pay salaries, or use any of the other great features) it is a blessing to have use of this software.

Nachteile:

The cost was going to be prohibitive for us as a small non-profit because we have a robust staff of volunteers. Last year we logged over 10,000 hours among 25-50 volunteers. It's a lot of manual work but no way could we afford to use the app.

I find Tanda very user-friendly. Great product and real value for money.

Kommentare: Accuracy has improved . There is no need to worry about complying to the specific Awards. Saving lots of time on payroll processing.

Vorteile:

Very user-friendly. Very easy to set up . Various reports available. Very accurate and up to date with latest Awards.

Nachteile:

Additional reports would ad value ,for example leave summary reports.

Tanda made a huge difference for my company.

Kommentare: Before Tanda all my employees would simply text me their hours and at what job sites. We all know that isn't the most accurate way to keep track of hours. I can already tell I will be saving a lot of money having Tanda's easy time clock app.

Vorteile:

The time-clock app makes it easy and accurate for my carpenters to clock in/out right on site with the click of a button. Its very simple to use and even my older employees caught on quickly.

Nachteile:

So far nothing, the software has more to offer than I even need. The prices aren't bad either, before deciding on Tanda I researched several other apps and no prices compared.

Disappointing

Kommentare: Not a good experience , frustrating to use this software

Vorteile:

No likes , because I cannot get past the Cons

Nachteile:

No support for this software on the day of your issues . Your on your own , sink or swim. If you have a problem you have to book an appointment via email. Not good when you have timesheets to approve for payroll, you need to get this sorted on the day, not days later.

Easy to use clock in

Kommentare: Great I use in store, I'm not responsible for payroll, it works well to keep track of staff times.

Vorteile:

I love how easy it is to apply for leave for staff

Nachteile:

I have had no issues with this software

We moved to Tanda about three years ago because of the Add On to MYOB.

Vorteile:

Significant savings in processing time, reports functionality, updating awards is automatic for most awards

Nachteile:

There are some awards that still need to be added so we have to do manual updates for these. Not a big issue but would be better.

Tanda has made my life on payday so easy and something to look forward to.

Kommentare: Time saving

Vorteile:

How easy it is to use and how quick it is to approve pays and get them across to Xero. My payroll process time has decreased significantly since implementing Tanda.

Nachteile:

Sometimes the payroll integration is disconnected but it is a quick and easy fix to get it up and running again.