Bewertet am 11.6.2015
Very usable thanks to its reasonable scope
The helpdesk software giants, like Zendesk and Freshdesk, can be overwhelming for a small business. They have tons of powerful features, but learning to use the software can be overwhelming and time-consuming. Learning Sugester takes minutes - everything is very well-done and straightforward.
As far as cons go - the interface could be improved aesthetically. I also came across some minor glitches, but those will have probably been ironed out by the time you are reading this.
Overall, I would definitely recommend this software to medium business owners looking to upgrade their helpdesk.
Bewertet am 14.5.2018
Good easy to work with
Kommentare: it save time and i was able to reach my target clients easily
Vorteile: what i like the most about this software is the fact that it is compatible with any operating system in a mobile phone and the software is very easy to run with unlimited bandwidth.
Nachteile: what i least like about the software is it does not redirect the user properly hence not easy to work with unless you understand the interface properly