von TrendKite3.6 / 5 5 Bewertungen
Bewertet am 30.1.2017
Kommentare: TrendKite has proven to be very accurate with our social media numbers. Having used other programs as well, we are happy with the ease of use, diversity, and wonderful customer service. Would definitely recommend TrendKite to others.
Easy to use.
great customer service.
Bewertet am 25.7.2019
A basic communications tool that isn't quite worth the money
Kommentare: TrendKite is a mediocre tool that exists to address a very niche need. If you want to simply track a few dozen clippings, there are much cheaper platforms that can get the job done - if you want a more sophisticated platform to help inform a communications strategy, platforms such at Talkwalker are much more accurate and provide much more depth. All-in-all, I would rarely recommend TrendKite as the tool of choice for any business.
Vorteile: It tries to branch outside of pure communications by touching on SEO. For anyone who needs an incredibly quick look
Nachteile: TrendKite uses UMVs as its metric of choice which is behind industry standards. TrendKite allows you to understand high-level trends, but it's lack of precision combined with it's use of UMVs makes it difficult to make a business case for TrendKite. At times, TrendKite requires a tremendous amount of manual effort and ultimately, may not be worth the time investment.
Bewertet am 13.3.2019
Great reporting tool, difficult to get data
Vorteile: The ability to build reports that are professional and robust on the fly is great. The ability to add context to graphs easily and to drag and drop new pieces of a report to get a full picture of a situation is outstanding and provides reports that tell a full story that are uniform.
Nachteile: The customer service is hit or miss. While they have a 24/5 chat line that is helpful with simple issues, there's a lot that's not intuitive that you have to ask a customer service rep about and response times depend on who is assigned to your account. Some things are responded to quickly, some go without a response for weeks.
Bewertet am 30.1.2017
Kommentare: TrenKites customers service is great and tracking coverage and social reports for clients is so easy. It makes out life much easier!
Bewertet am 2.1.2019
Vorteile: Trendkite catches coverage that you might have missed by searching for many terms associated with your client.
Nachteile: The software has a bit of a learning curve and isn't second nature. It is a bit difficult to navigate sometimes.