Onfleet Erfahrungen

Fantastic product. Could not do deliveries without it

Kommentare: Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.

Vorteile:

The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform. Everything is lightning quick when you make changes they reflects across all dispatchers and all drivers instantly.

Nachteile:

Overall not many, however if I had to pick something, I would say allowing a bit more organization tasks and better segmentation of communication to customers.

Easy to use software

Kommentare: The software has helped make the driver management and route tracking piece of our business a lot simpler.

Vorteile:

The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

Nachteile:

The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

JARS X Onfleet

Kommentare: Onfleet allows us to operate compliantly as as close to paperless as we can get at the moment.It has allowed us to centralize our dispatch team to reduce labor and increase output and quality control

Vorteile:

Onfleet's set up and onboarding is incredibly simple.Unified dashboard is great, and provides ease of use.Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.Support from [sensitive content hidden] is great when needed

Nachteile:

I cannot save vehicles to a location, this makes assigning different vehicles a pain.Route optimization will not allow us to adequately bulk optimize all tasks for our windows, we had to create zones without butting boundaries to help achieve this but my team still prefers to hand build smaller routes. There has to be a better solution.Route history, showing estimated completion vs actual, along with mileage Inability to route back to store without using a task

This company just raised its prices and reduced its support

Kommentare: I am actively looking to switch

Vorteile:

I hate how this company reduces features and raised prices

Nachteile:

The account manager only hits you up to raise prices on you

Modern logistics platform for serious on-demand companies

Kommentare: Onfleet has been a game-changer for us. The prevailing dogma in startups is not to let other companies own large pieces of your technology stack; however, everybody knows it would be crazy to build your own Stripe. Likewise, in the logistics space, Onfleet has a product that saved us a huge amount of time while allowing us to build out a custom logistics solution unlike any other in the construction industry. Don't reinvent the wheel. Use Onfleet.

Vorteile:

Onfleet is a modern product, it has world-class UX and an API that rivals Stripe's for completeness, up-time, ease of integration, and capability. They have serious technical chops. Too many logistics platforms are overly focused on specific verticals and back-office use cases, Onfleet has a product that is adaptable to diverse industries and, with their technical capability, it can be integrated seamlessly into complex products. Onfleet delivers.

Nachteile:

There are many features I would add to the platform, although they have correctly aimed at a "less is more" approach for wider usability and product focus. My biggest gripe is the lack of a mobile-native dashboard, as they have a responsive web UI instead. This is mitigated somewhat by the programmability of the platform. I also would love if the driver tracking were mobile-native as well, it is presently also hosted in a response web UI. These are minor issues compared to the total value they deliver.

You need Onfleet in your life!

Kommentare: Extremely pleasant and wonderful!

Vorteile:

Onfleet is extremely user-friendly for all involved, from the Admin, dispatchers, and drivers, the software keeps up with large volume. The ability to customize the Driver, Team, and customer experience.

Nachteile:

My only issue is that things that should be commonplace are considered extra add-ons which can increase your price.

Fast product, easy integration with multiple capabilities

Kommentare: It's a great dispatch management application!

Vorteile:

The integration with Onfleet is very easy and the documentation is very well laid out to do so. The feature set is quite large, and Onfleet solves for most of the our use-cases. The Customer Success and Support teams are exceptional, making it a breeze to resolve any issues!

Nachteile:

The dashboard requires some training to get user's accustomed to it, and it would have been more helpful were it more customizable.

Great product. Not sure there is a real competitor on the market.

Kommentare: making driver time more efficient for our drivers.

Vorteile:

Ease of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.

Nachteile:

There's not much to not like. We do not have complaints about the software.

Mood Cannabis Jackson

Vorteile:

Things we like most: Ease of use and functionality

Nachteile:

Too much money for the amount we use it

Firehouse Deliveries LLC

Kommentare: It has been a pleasure .

Vorteile:

Using the ETAs was difficult in the beginning but resolved

Nachteile:

Integration not so user friendly but since it has been learned with customers support team

Onfleet has been great for my company in allowing ease of creating routes and managing our drivers

Kommentare: It is much easier for us now to make routes and manage our drivers, and to see where drivers are when customers call in asking how long it might take for them to receive their delivery.

Vorteile:

The ease of using the map overlay in creating routes, and the optimizing feature for assigning tasks

Nachteile:

That you have to drag assigned deliveries to another driver if they aren't in the same team, also when optimizing when multiple tasks are going to the same location it won't put those tasks together but will make the driver go away from that address and then return.

Great tool to scale logistics

Kommentare: We are using OnFleet as a delivery app for drivers that don't have any other delivery tools. So we can track shipments and calculate ETA

Vorteile:

- Easy to set up, easy to use - Quick to scale - All features needed - Easy to integrate

Nachteile:

- Not able to customise delivery processes

Great tool!

Kommentare: Very good

Vorteile:

Easy to set up, easy to use. Provides a great range of functionality in an elegant design

Nachteile:

Adding drivers and assigning to teams can be a lengthy process

Honest review of Onfleet

Kommentare: I can operate it just fine, but feel that I have spent a lot of time learning its quirks and feel that many people might not spend that much time and patience to do so l.

Vorteile:

I like a lot of the features that are offered with onfleet. I understand the motions behind all of the tech and set up. I enjoy being able to see on a map the deliveries that are going out and the color coded tasks in the bottom desktop view.

Nachteile:

There are many cons to this system as a dispatch associate. The integration is the worst part of the system. We use dispense with our company and it has caused a lot of tech issues that either party are not taking responsibility for. I wish that there was a cleaner view to the task bar for delivery. Additionally we discovered that all communications to customers are automatically checked to disabled which is unhelpful for delivery purposes and becomes a task for distance that costs on efficiency.

Fast & very practical tool

Kommentare: Overall it's has been an outstanding performance, just a few drawbacks we faced some weeks ago or have been facing still now, 1) A total black out, the task of our client it never showed up (we were blind) and 2) when it turns on or it turns off sometimes in driver's cel or in the lap top's dashboard the status of our driver. Thanks for your attentions and time. Enjoy your weekend.

Vorteile:

It's very easy-practical to follow up and navigate while on site or in the app.

Nachteile:

That our driver or the driver suddenly can get losted, due that we lose vision or site of him. In other words, the green blinking circle, it suddenly turns off, not because the driver turned off his on duty status. We are very worry that we can loose clients if we face again the block out mentioned before. Thanks that we could see we got a sales in our account we could respond.

bio disttribution

Kommentare: great for my job

Vorteile:

keep tracking all shipping perfect for everyone at work

Nachteile:

I like everything about it im please by this progam

Fantastic software

Vorteile:

Easy to integrate with technology partners and has helped some great merchants!

Nachteile:

Can't wait to see how Onfleet scales up in the future.

Review onfleet

Kommentare: Has been really good, it resolved a lot of necessities for our company.

Vorteile:

The product gps and client notification setting.

Nachteile:

The client notification could be since the beginning of the driver’s route since dispatched. The route optimization could use a live traffic information to avoid delays. The new task options could be more customizable to adapt to the company’s needs.

CB's Review OnFleet

Kommentare: Easy to use route optimization

Vorteile:

Efficient route planning and tracking facilities

Nachteile:

Data analyzing facilities and lack of mobile dispatching facilities

Onfleet Review

Kommentare: Good

Vorteile:

Easy to use software, live updates and tracking beneficial to staff and customers

Nachteile:

The price point feels a little bit too high since the last increase

Onfleet is our Volunteers favorite!!

Kommentare: Our volunteers love Onfleet!! Onfleet is amazing when it comes to best fit routes for all parties.

Vorteile:

Onfleet is extremely helpful, especially the last year during the Pandemic. It is a company that specializes in logistics management and route optimization offering last-mile delivery. It was a huge help to our volunteers while delivering food to the most vulnerable. It tracked their routes as well as tracked the house the food was being delivered too.

Nachteile:

You should allow yourself some time to learn the platform.

Great app and awesome Customer support

Kommentare: Onfleet is helping our business to deliver to our customers in a fast and efficient way. Thank you

Vorteile:

Customer Support is very fast and helpful responding whenever we have a question to improve the deliveries to our customers.

Nachteile:

After not having used the software for a while, it asks to restart with your credentials.

Onfleet x WCD

Vorteile:

Ease of use, ability to onboard drivers easily. Optimization, it does everything I need.

Nachteile:

When a driver starts a task doesn’t have an option to change the task that want to do.

Easy to work on and great user interface

Kommentare: Good and easy to go software

Vorteile:

The user interface of the software is awesome

Nachteile:

Task adding while there are multiple tasks in the same location

Works from day one!

Kommentare: For our delivery startup, we had a number of choices, some even cheaper, but the quality of the web app, the customer service, the tutorials, and mostly the top notch software which from day one worked without any bugs or issues, compared to some trials we had with other companies, was the reason we choose and love Onfleet for our company.

Vorteile:

Great integration, bug free, flawless.

Nachteile:

The price is a little steep when you are a beginner, with little orders, which for us, who have to convert the currency to colombian pesos, eats up most of our profits until we have significant orders to get a lower fee per task. We have to have 2 tasks by the way, which makes it more expensive still.