Routific Erfahrungen

Routific

Kommentare: Our overall experience has been pretty good with Routific, would recommend the product to a colleague

Vorteile:

We like the ability to load routes using a template

Nachteile:

We think that the live tracking feature should be a standard and not an addon.

Simple as bread

Kommentare: Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull

Vorteile:

The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it.

Nachteile:

It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3... Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery.

Quality Support

Kommentare: Routific was terrific in allowing me an extended "free trial" period to compllete a charity event. Thanks, in behalf of the Alzheimer Society.

Vorteile:

Routific was easy to use! I nneded something quick and easy to help a Charity event. Routific worked, and they extended the free trial period to allow me to complete the effort.

Nachteile:

I had 36 drivers to assign, the maximum number of vehicles in the free trial was limited to 20. It made for some interesting iterations.

Prepped by Bec LOVES Routific

Kommentare: I LOVE ROUTIFIC. From the customer support, customer service, onboarding, ease of use for myself, ease of use for the drivers, and ease of use for my customers receiving real time updates for thier orders. It was an absolute gamechanger.

Vorteile:

I love how convenient it was to keep tracking of my drivers and thier deliveries. Delivery Sundays were always pretty stressful and Routific helped eliminate a lot of that burden.

Nachteile:

The only con was that I was unable to track my drivers from my mobile device. I was able to with a tablet, but that was a bit cumbersome. I know the Beta Routific offers this, but I never transitioned into the Beta.

Saved my business and probably my marriage

Kommentare: Intuitive and easy to use for the most part. Getting the route to go in the direction I want from week to week is a little challanging, maybe a feature where you can select from a map areas in order of priority of delivery

Vorteile:

Automating the process has made a massive improvement in my business - tedious manual management of routing is long a thing of the past

Nachteile:

The text template has been a bit challenging to work with. I understand that the regulatory process around automated texting is challenging and varies from state to state but it's an issue when customers are not getting a text that is recognizably from my business

The perfect solution

Vorteile:

It is incredibly easy to setup, a breeze to learn and a pleasure to use.

Nachteile:

It would be great to have an app for administering routes.

Easy to use, quick to set up, fully featured

Kommentare: Providing route optimization for door to door delivery of emergency food supplies to home-bound seniors, as well as quarantined or isolated families with children would not have been possible without this.

Vorteile:

Really appreciated that I do not need to enter an end location point to enable route optimizations. We don't know where our drivers will end up after a route, we just need the route to be as fast as possible.

Nachteile:

So far I have not found anything I like least, I suppose that I wish I did not have to download the solution to see a table view of the route just to check it, I'd like to be able to see the table view right in the browser so I can catch mistakes with load, notes, timing etc. I find the timeline feature confusing and not as helpful.

Great product that changed our lives! SIGNIFICANTLY minimised time taken planning deliveries.

Vorteile:

It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.

Nachteile:

Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!

Routific for occasional use by a non-profit

Vorteile:

Extremely easy user interface. I needed to generate optimized routes for 20-40 drivers and 500 addresses. I was able to do this without having to trudge through a lot of other features that I didn't need. The routes were generated quickly, and were very drivable. For output I used the spreadsheet that shows all routes and all stops per route. This was perfect for me because the drivers didn't want to get routes over their phones via a dedicated app or a list of hot links to feed into Google Maps. It was easy to go into Settings and customize my optimization criteria. The Routific staff that I corresponded with were extremely friendly and helpful, which made the whole experience a real pleasure

Nachteile:

I wish I could have gotten the "solution" spreadsheet with a separate tab for each driver (in addition to the main overall tab that I already got), plus a simple pdf of stop addresses for each driver. I wish the free trial allowed more than 20 drivers, although I understand that Routific would have raised the limit for me if I had really pressed.

Exactly what I needed!

Kommentare: I'm running two week-long STEM summer camps for middle schoolers. Our original plan was to have the campers at the local high school all day and we were going to feed them snacks and lunch from our top local caterer. Well, due to COVID19, we have converted camp to an "at home" experience. But we are determined to keep the food component, so we are driving lunch to 35 campers each day. My wife, my friend [SENSITIVE CONTENT HIDDEN], and two of my students are doing the driving. Using my free trial, I was able to set up [SENSITIVE CONTENT HIDDEN] as drivers. Then, I was able to plug the 35 campers into routific, optimize the routes, and then dispatch. It was AMAZING. What an incredible product.

Vorteile:

So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.

Nachteile:

I have no complaints. Maybe another pricing tier for users like me.

Not Fake News: This App is Truly Great

Kommentare: There are a lot of disappointing apps out there in the Shopify app store and often the weaknesses are not immediately apparent, so only after trial and error and heartache does one realize the app does not meet expectations. It is incredibly refreshing to use an app that met and exceeded expectations.

Vorteile:

With just a little figuring we were able to use Routific with great results. Easy to create driver profiles, easy to set up with orders from Shopify, easy for drivers to use.  We are a first time e-commerce site and plunged directly into making about 25 daily local deliveries in an area that spans 75 miles. All our drivers are volunteers so they had no special experience making deliveries, and I had no experience making routes. With Routific, it was so easy to select the orders in Shopify and in minutes have an optimal route. The app is browser based which the drivers really appreciated, they didn't want yet another app on their phones, and it meant there were almost no instructions I had to communicate to them. They got a text, they opened the program on the browser, and off they went. When each delivery was finished, the app checked it off and sent them to the next address. Soooo user-friendly!

Nachteile:

It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while.

Fantastic Routing Platform and Tool

Kommentare: Overall an A+. Customer service is responsive, the tool is overall excellent, and Routific has been a great and true partner for us!

Vorteile:

The ease of use, simplicity, and customer service is second to none. I have tried and demo's every routing tool out there and none come close to Routific with ease of use and simplicity.

Nachteile:

Customer notifications - I wish the platform could customize notifications per each customer. Meaning, unless you delivery for one customer only; you can't add in their name or other customers will get that alert with another company's name. It would be great to have customized alerts.

Routing beer around the city

Vorteile:

Incredible product and so intuitive and easy to use with our current systems. A simple export from our software and quickly uploads into Routific.

Nachteile:

Traffic estimates can be off sometimes leading to longer days but we've been able to make adjustments to fix for that.

Delivering in times of Pandemic

Kommentare: Great, we've always done limited home delivery of our sourdough, but with the COVID19 lock down, demand for home delivery has sky-rocketed, and I needed a system that was quick to set up and would save me time overall.
I've been really happy with Routific, it was easy to create a CSV export from my ordering system that fed straight into the app.

Vorteile:

Best features are the easy import from a CSV, and the fact that it remembers your data mapping for future imports. And the customer notification feature is great, it means I don't have to deal with calls. Also, the predicted delivery times are incredibly accurate.

Nachteile:

I haven't found a way to say deliver to location A before delivering to location B, say if we have to pick up stock from one supplier, before delivering to another customer. I can do it manually though.

Exceptionnal system to plan, schedule, track and dispatch deliveries

Kommentare: Every year, we deliver over 2000 gifts to our customers in the Greater Montreal area. Routific helps us to be efficient, organized and also productive.

Vorteile:

Very user friendly. Extremely capable system. I was so impressed with the system the first time we used it a few years back to deliver our Christmas gifts. It is by far the best planning, optimizing and dispatch system I have used/tried. It is fast, it requires not too much knowledge of the dispatching world.

Nachteile:

As with any system, there is a learning curve, but when you have thousands of adresses to deliver, you need to put parameters. Routific has lots of parameters and allows us to schedule properly, set an amount of items per drivers, set a speed per drivers etc... It is a lot to configure at first.

User friendly platform

Kommentare: Good customer support, easy to use interface. Would highly recommend.

Vorteile:

Platform was straight forward and easy to use for the admin and drivers. Clean and user friendly, functional and not ‘cluggy’ like some of the other platforms I have trialled.

Nachteile:

No further recommendations at this stage.

Love Routific!

Vorteile:

I love this software because it is so simple and easy to use. It helps us a lot with our daily runs. It's a really easy and great tool to have. Customer service is amazing. They are really committed to this product and to their customers.

Nachteile:

There are a few things that are still missing. For example, switching an order from one date to another would be extremely helpful as some customers are not available on some dates. Also being able to select more than 1 order to unschedule it. I like to make my own runs but Routific routes them on its own and I have to unschedule them 1 by 1.

Thank you [SENSITIVE CONTENT HIDDEN] and the Routific team!

Kommentare: Routific has been a fantastic help for me as we tackle a charity project during the pandemic. We are photographers doing The Front Steps Project ([SENSITIVE CONTENT HIDDEN]). As of this review, we have been able to raise over $25,000 in donations to [SENSITIVE CONTENT HIDDEN]. Without Routific, there is no way we could generate as many donations as we do because we could not get to as many people. Also, it’s amazing for up-front planning. I can take 50-100 address in a community, dump into Routfic and then easily break the project into days – the first 20-25 are day 1, then next 20-25 are day 2, etc. It would be a nightmare for me to try to figure that out manually. Thank you for making it available for charities like this project!!!

Vorteile:

Ease of use. Simple integration/import from Excel data (or any CSV data source). Integration into mobile device GPS products (Google Maps, Waze, Apple Maps). Accuracy of routing. Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great!

Nachteile:

I really don't have any cons to mention.

Cracks an impossible code on a daily basis - lightning fast

Kommentare: I own a document destruction business. Every day I put two drivers out into the field, each servicing between 15 and 20 clients a day. No two days are the same. And these stops are within 120 miles radius of my office. There is just no way to do this manually. With Routific, I export a CSV file from my CRM of the day's work, upload it into Routific and within 2 minutes, the software plots the optimal solution for me. Better yet, I can manually override the plot and then the software will optimize the route base upon my manual "tweaking." The software also allows me to customize on a "per stop basis" the duration of each stop (they can range from 5 minutes to 4 hours), which truck services which client (the small truck in New York City, the big truck for larger jobs). Very handy. Truly impressive optimization software.

Vorteile:

Fast Flexible Easy to use UI Powerful

Nachteile:

The colors of the plots are hard to reach (colors are too similar).

Happy Client

Kommentare: It has been a wonderful experience and has helped save time and headaches during large delivery days.

Vorteile:

I run a catering company where we do front door deliveries daily, sometimes with multiple drivers for up to 50 deliveries. I love that I can input all the addresses and drivers and it will divide the routes out to fit within our delivery window. A huge benefit for us has been the updates to our clients about their delivery along with the in route tracking of the drivers.

Nachteile:

Sometimes we have a driver who finished one route and then switches over to another delivery. It tends to split the second delivery among all drivers and not the specific one. I may just not have learned how to deal with this feature yet as well.

Got Laundry? Logistical nightmare, no more!

Kommentare: Routific is magnificent! I had been spending time and money looking for a simple, easy to use and cost effective solution for our delivery business for nearly 7 years. Several months ago I found routific and all our needs have been met. User friendly! Precise, efficient, and cost effective. I would recommend routific for all small and medium size delivery fleet businesses.

Vorteile:

User friendly, cost effective and simple to manipulate.

Nachteile:

No GPS real time tracking. But it's said to be coming soon.

I just needed some help

Vorteile:

Other trials were of no use as they had a limit on the number of addresses, so the one week model was perfect.Once addresses were added I was amazed at how easy it was to text a route to a mobile number (driver) and them manage the route from there. The links into Google maps for directions made the deliveries so simple!!

Nachteile:

Nothing. This product saved me hours and hours planning and driving, and as such a ton of money also!

Amazing product

Kommentare: amazing and easy

Vorteile:

Easy to use, very professional, great customer support

Nachteile:

all good nothing bad at all better than all others online

Excellent Software for Route Optimisation

Kommentare: My experience with Routific has been very positive.
I especially appreciate when the support staff is professional, friendly and prompt with their attention to your questions.

Vorteile:

As someone with a background in software design, I give Routific 5 stars. The user interface is excellent, the navigation in the software is intuitive, and the manual is well designed and helpful. The software developers are very good at what they do. I also liked the live demo which allowed me to see Routific in action and to ask questions.

Nachteile:

I haven't found anything to dislike about the software and, based on my experience so far, I don't expect I will.

Great delivery route optimization and tracking.

Kommentare: We look forward to growing our dry cleaning business with Routific!

Vorteile:

Very easy to use and saves us time and money by optimizing our deliveries.

Nachteile:

Would like to see driver tracking on the mobile app.