Über eSchedule

Erstklassige Online-Software zur Verwaltung von Terminplanung, Zeitmessung, Schulungsaufzeichnungen und mehr. Über 15 Jahre dedizierter Service.

Erfahre mehr über eSchedule

Vorteile:

I cannot say enough of how this has saved us time and money in our new operation.

Nachteile:

The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity.

Bewertungen zu eSchedule

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,4/10

eSchedule hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 57 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (57)

Sortieren nach

Hast du eSchedule bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (57)

Joseph V.
Joseph V.
Assistant Chief in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

eSchedule simplifies scheduling and provides a great user experience!

5 vor 2 Jahren

Kommentare: eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.

Vorteile:

eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience. My favorite aspect of the software is the ability to validate my crews wherever I am. I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups. I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization. Finally, another pro that every program should have that eSchedule delivers on is the customer service experience. eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team. I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them.

Nachteile:

Integration into my organization was quick and reliable. There was almost zero downtime and the transition was seamless and accurate. I have no cons to mention for application within my organization.

Robert B.
Director in USA
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

7 years and it still works for us

4 letzten Monat Neu

Kommentare: Combining our schedule and time clock into one app was huge. Previously time cards were a paper process that was time consuming and left no practical method to analyze data. With eSchedule we manage time card entries in a few minutes each day and we're able to export the data for reporting and analysis.

Vorteile:

Hands-down the best part of eSchedule has been the outstanding customer support. When we need help they are fast, friendly, and knowledgeable. One advantage of eSchedule is the software doesn't give admins a ton of options to select for setup - which can get overwhelming. Instead, we tell them what we need to do and they help make it happen.

Nachteile:

The look/feel is a bit dated. Also, certain aspects like leave balance tracking are pretty basic with no true audit capability.

Scott F.
Deputy Chief in USA
Öffentliche Sicherheit, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Olathe Fire

4 vor 2 Jahren

Kommentare: It works but it is more difficult to navigate through then other programs I am familiar with

Vorteile:

Time cards are easier then the manual way we did it before the software.

Nachteile:

On mobile device sometimes takes going through the selections a couple of times for it to open up the part of the app i want opened. There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts. The new update to payroll has made printing the page off difficult. We have never been able to export to the payroll software correctly, it continued to delete stuff in our payroll software so we still manually enter it into that software.

Antwort von eSchedule

vor 2 Jahren

Scott Thank you for taking the time to write this review. We appreciate it! Our Support Team has reached out to you so that we can address your questions and concerns. A number of these are easily addressed and are possible within eSchedule. Thanks again!

Verifizierter Rezensent
Training/Operations Officer in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Software

4 vor 2 Monaten Neu

Kommentare: My overall experience with eSchedule has been extremely positive. I have found that the software meets all of our needs. That coupled with the extraordinary support team make this software well worth the investment.

Vorteile:

The scheduling and training components of the software far exceeded our expectations. It is extremely easy to use as an administrator as well as the end users.

Nachteile:

We have experienced some difficultly with the payroll import component of the software. However, when we have encountered the issues, their Technical Support Team have always been outstanding in assisting use correct the issues

Rick L.
Executive Director in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Quality Schedulling Software

5 vor 2 Jahren

Kommentare: Pleasantly pleased with overall performance compared to previous software.

Vorteile:

Ease of use, QuickBooks conversion, convenient for employees, accurate time tracking and helpful customer service personnel.

Nachteile:

Sometime difficult to reach certain individuals inside the company directory for direct questions.

Antwort von eSchedule

vor 2 Jahren

Thank you for the awesome review! We appreciate your business and look forward to working with you and the rest of the team at Carter County EMS.

Jeff P.
Supervisor in USA
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

eSchedule is awesome

5 vor 3 Jahren

Kommentare: Any problems have been addressed and corrected promptly. Requests for customization have also been addressed and met with the same prompt customer service. Have been extremely satisfied with the product and our overall relationship with the eSchedule staff.

Vorteile:

The functionality of the software and the availability of customization to me our individual needs. Have not experienced any down time since we began using this software.

Nachteile:

A few features I would like to see are not currently available.

Eric R.
Fire Chief in USA
Öffentliche Sicherheit, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

eschedule

5 vor 2 Monaten Neu

Kommentare: Our Sales Associate [SENSITIVE CONTENT] was beyond helpful. Reached out to him many times when implementing and he was always more than willing to walk us through the process

Vorteile:

Initial system seemed difficult, but after using it a few times is very user friendly

Nachteile:

An IOS and Android phone App would be a great edition.

Tara F.
Lieutenant in USA
Strafverfolgung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

eSchedule Does Not Disappoint!

5 vor 2 Monaten Neu

Kommentare: Not only has the eSchedule software made managing my department so much easier, but I cannot say enough good things about the customer service of the company!! Everyone I have dealt with has been friendly, knowledgeable and extremely helpful! They made the implementation process smooth and were always super responsive to any of my requests for assistance or just to answer my questions.

Vorteile:

Prior to incorporating this software at my police department, I was using excel spreadsheets to schedule my employees shifts and training, and keeping track of PTO with paper and pen. It was such a time consuming and antiquated process. eSchedule has brought us into the 21st century and has made my job so much easier. My employees love how easy it is to use for submitting time off requests or requesting tour swaps, and how their time cards automatically update their PTO balances in real time. We are now in the process of incorporating the gross payroll report module which is going to make my Chief's job much easier now too. Another excellent feature is how eSchedule is so customizable to suit our specific needs.

Nachteile:

I cant really think of any Cons! Of course there is always the learning curve in the beginning when implementing any kind of change, but it was not too bad at all. At this time, there is not a mobile app to download, but I believe one is in the works. However, my employees can still utilize eSchedule on their phones via a web browser. Once the app is introduced, it will be much better.

Cody D.
Chief in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

emsEschedule is a robust platform that allows us to easily manage the daily aspects of our agency.

5 vor 5 Jahren

Vorteile:

1. Availability and tracking of availability submission. 2. Log File by User/Date-Time is excellent 3. Uploading PDF of certifications is something we're just starting to use but is excellent. 4. Time clock exceptions are very easy to navigate 5. Emailing membership has gotten extremely user-friendly. 6. Mobile enhancements have made on the go management much easier. An App would be great though.

Nachteile:

1. When removing someone from a shift from the master schedule, you can no longer tag them for that shift when marking them absent. Conversely, if you mark them absent, it won't let you fully remove them from the shift. 2. There are no user generated reports. Example- How often are crews clocking out late? Need something more robust than just going back to the old records, exporting, and massaging the data in excel. 3. Not being able to generate quarterly/yearly etc reports. 4. It would be nice to have a way to view the documents housed in the document library without having to download every one. 5. When someone transitions from Volunteer Staff to Paid staff, all of their hours convert with them. It's difficult if not impossible at the end of the year to look back and see which hours are which. 6. It would be nice if we could put in data validations, or prompts if certain actions are taken by administrators.

Antwort von eSchedule

vor 5 Jahren

Cody - Thanks for the review! As you know, we're always adding new features. We will take all of your input/ideas and incorporate them into future upgrades. Thank you.

Tanis L.
Communications Supervisor in USA
Öffentliche Sicherheit, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Review

5 vor 2 Monaten Neu

Kommentare: Absolutely amazing! Support is fantastic and has helped every step of the way and then some. You have a great team!

Vorteile:

Appearance and easy of finding your shift

Nachteile:

It is not as customizable as we had thought, but we are learning to work with everything this system offers

Jeanne P.
Director of Administrative Services in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Company willing to customize to suit our needs, constantly seeking feedback to improve everything!

5 vor 4 Jahren

Vorteile:

Ease of use from both the Employer AND Employee facets! Transitioning into it was much easier than we expected, for al of us. Able to pull reports that assist in everything from certification/license expirations, required certifications, disciplinary matters, etc. Even have used reports to help win an unemployment claim - showing auto emails, #of times individual logged into system, times placed as available, and never scheduling shifts. In just a few clicks, I had enough information to reverse a 10K unemployment award. Have to love it!

Nachteile:

I actually can't say there is anything I don't like about it. It's so easy to tailor it for what we want, what we need, and how we want to see things. This company has a great bunch of people - they are incredibly responsive to any questions and/or adjustments we ask for. We've been using this for over 10 years - absolutely one of our best purchases yet!

Antwort von eSchedule

vor 4 Jahren

Thank you, Jeanne! :)

Roman A.
Treasurer/Supervisor in USA
Öffentliche Sicherheit, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An easy decision

4 vor 5 Jahren

Kommentare: Prior to using EMSeSchedule, our department used hand written schedules for each position, on each apparatus, at each station. As you can imagine, this was a nightmare with just the number of papers needed. We routinely had to fix errors that were made because of having to transfer information from one place to another, in some instances, multiple times. We also used paper time sheets that were filled out by our employees, so accountability for the times written down, wasn't always the best. EMSeSchedule gave our department an affordable, easy to use solution to both of our problems. Initially, our EMS Chief was apprehensive about switching to an electronic system because he and computers don't get along very well. However, now he can easily prepare our monthly schedule and has no issues clocking in and out or reviewing how many hours our employees have. The support staff have been extremely helpful, often times responding and fulfilling requests the same day, even a few times, the same hour that I've emailed them. I would recommend EMSeSchedule to any department looking to upgrade their time clock and scheduling because it is easy to use and easy to understand.

Vorteile:

Ease of use, quick response of support staff.

Nachteile:

Cost is always an issue for any department. Additionally, I wish some of the views were a little more customizable..

Antwort von eSchedule

vor 5 Jahren

Roman, We appreciate you taking time out of your busy day to write a review of eSchedule. Even more, the feedback and insight you've offered is extremely helpful. Thank you.

Katlyn B.
Human Resources in USA
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company!

5 vor 3 Jahren

Kommentare: We have had an excellent experience with eSchedule. We went through several products prior to eSchedule that just didn't do everything we were needing it to. Since eSchedule is tailored to fit the unique dynamic of EMS it is so so much better. I highly recommend any EMS service to use eSchedule.

Vorteile:

Since switching to eSchedule it has saved so much time with, scheduling, time keeping, and keeping up with employees certifications. Also, the employees love that they have their own employee portal to view from anywhere. It has also saved alot of time when we have our state inspections because we are able to like digital copies of the employee certifications to eSchedule so everything is digitally kept in one place. I could probably write a 3 page paper about how much this product has saved us time and money!

Nachteile:

My only complaint is I really wish they had an APP for this product. I'm keeping my fingers crossed that this is something they will eventually come out with.

Donnie E.
Executive Director in USA
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Emergency Ambulance Service Central PA

5 vor 4 Jahren

Kommentare: We are small emergency ambulance service. We are a closed Union service and have many different job codes, pay scales, PTO, seniority, request for PTO and scheduling. We operate and maintain 14 vehicles. We have approximately 70 employees that range from FT, PT and Casual. We have 24/7/365 operations with multiple shift configurations. The owner, sales department, technical support and programmers of eSchedule have been nothing short of excellent in setting up, educating, maintaining and developing the program to suit our needs. There were some small bumps in the road in the beginning and some kickback from employees/supervisors stuck in their ways. But, overall the experience has been pretty much an uneventful and seamless transition.

Vorteile:

I like the many features eSchedule has to offer.

Nachteile:

Don’t really have any negative comments. Any issues or concerns we have had with the software, eSchedule has worked quickly to resolve.

Antwort von eSchedule

vor 4 Jahren

Donnie - Thank you very much for providing this review and feedback!

Donald K.
Director in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great customer service, very responsive to customer needs.

5 vor 4 Jahren

Vorteile:

The modular aspect! The time clock is a very valuable feature. My staff loves the cloud based system. I have never had product support on any program that has been as responsive as this company's staff has been, they have replied to me within the hour 99% of the time I have called with a question. I also love the weekly open shift reminder to all staff members.

Nachteile:

I wish it would have a shift reminder component to remind staff of upcoming shifts. When people logged on for the first time there is a another product with a very similar log on that routed people to an obscure site, this caught about 25% of our staff asking what did I just get everyone into? Maybe allow individuals to set their view up as they like midnight to midnight or 6a to 6a because I can't make everyone happy.

Antwort von eSchedule

vor 4 Jahren

Donald, thanks for taking the time to write this review. Greatly appreciated. As we discussed, it sounds like some of your members were using an incorrect URL which brought them to a different website. Once they used the correct URL, all was well! For the shift reminder suggestion, we recommend using the iCal calendar sync feature. If there is anything else we can do for you at anytime, please let us know.

Joseph S.
Director of Operations in USA
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best value and service we’ve seen!

5 vor 3 Jahren

Kommentare: Absolutely great team to work with. Very cost efficient, tremendous setup staff, and customer service has been terrific.

Vorteile:

Easy to use for all access levels, payroll side is a breeze for administrators.

Nachteile:

No real dislikes, would like to be able to send out find coverage alerts from the calendar, but we make it work just fine.

Antwort von eSchedule

vor 3 Jahren

Thanks for taking time to give us this great feedback. We're so pleased that you're enjoying your experience with us!

Scott B.
Paramedic Coordinator in USA
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EMS eSchedule has been very helpful in our organization with time management and scheduling.

5 vor 5 Jahren

Kommentare: Felt like when we got the program a whole team came with it.

Vorteile:

By far the biggest pro for EMS eSchedule is the costumer service!! No matter how many times I have called or emailed they always treat you like a valued costumer and fix any issue that may arise, or find options for features that you are looking for. We are always switching things up and they have always kept up with our demands. It is easy for the employees to clock in and out and keep an eye on their schedules. Can pull multiple reports from the program. definitely getting your money's worth plus more.

Nachteile:

Missing a few convenient features, shift give-a-ways for crews, crews cant put up their shift for others to see. Unable to see at a glance who made changes to a shift, and the progression of the shift to what it is real time, on the administration side.

Antwort von eSchedule

vor 5 Jahren

Scott ¿ Thank you for the insight and great feedback! We are working on a trade/drop board feature which has been a highly requested feature. As always, there are many new features coming soon as well as an entirely new look & feel to the scheduling section. Stay tuned!

Brad M.
I.T. Administrator in USA
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great solution to combine many functions

5 letztes Jahr

Vorteile:

eSchedule has been great in allowing us to combine several different systems such as scheduling, time and attendance, certificate expiration tracking, continuing education and messaging all under one platform, making the end use for both our administrators and our employees much easier!

Nachteile:

The mobile app is a bit cumbersome - it is just a mobile version of the website and not an app. We have been promised an app is coming down the road.

Kimberly D.
HR Manager in USA
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Customer Service

5 letztes Jahr

Vorteile:

As a new customer, I find myself reaching out to customer service often. Their response is always quick and genuinely helpful. They work with me to fully answer my questions!

Nachteile:

I would like to see more sorting features and export options for the reports. I have reached out to eScheudle with my concerns and they have already made some improvements to the software.

Antwort von eSchedule

letztes Jahr

Kim Thanks so much for taking the time to review our software. We appreciate it!

Todd F.
Paramedic Supervisor in USA
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Awesome Product

5 vor 3 Jahren

Kommentare: All of you have been awesome and we are so thankful for this. A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with. The product is great and easy to use. Customer service is awesome and hope you continue to grow and expand.

Vorteile:

The first thing is that it keeps all of our department documents and vehicle information in one place. It so nice to be able to go to one location and see everything you need. At one point we had several different programs to do what this one product does.

Nachteile:

We need to have an App. I have saved the sign on screen to all toughbooks but we still would like a app . The only other change I would make would be to give some flexibility to admins to change some of the things that we have to call you all for. It would free up time and resources for you all and less headaches. Not enough storage space for all the PDF docs.

Jim G.
Captain in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

eSchedule provides our department the ability to utilize a fluid schedule model.

5 vor 4 Jahren

Vorteile:

Employees and Watch Commanders along with others who have scheduling responsibilities enjoy the ability to interact through the software to insure proper staffing levels. Last minute shift swaps and changes are easily conducted directly between the involved members guaranteeing no unexpected vacancies.

Nachteile:

I understand the eSchedule team is working toward additional customization of the program that will enhance the user interface and allow for shift colors to be displayed.

Greg T.
Lieutenant in USA
Öffentliche Sicherheit, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall Good product

4 vor 3 Jahren

Kommentare: Overall it matches our needs I would like to see it progress and communicate with some of our industries other systems that we use on a daily basis.

Vorteile:

Ease and user friendly, the system works well and is easy to maintain and overall use.

Nachteile:

Biggest problem I have is not being able to manipulate the the system to match our needs without having to call the support center and have them adjust it. Giving the administrator the ability to customize and change more of the software would be amazing.

Daniel D.
Chief in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Helped with our transition.

5 vor 3 Jahren

Kommentare: Keeping staffing issues at a minimum and the ease of doing payroll keeps my STRESS level down. I cannot say enough positive things about this scheduling software.

Vorteile:

This software helped us with the transition from volunteer status to paid full time status. It is extremely user friendly and helps with not only the scheduling but payroll. I cannot say enough of how this has saved us time and money in our new operation.

Nachteile:

There are none in my opinion! It is a easy to use.

Antwort von eSchedule

vor 3 Jahren

Dan: Thanks for the 5-star review! We are thrilled that you're so happy with our software and that it's making such a positive difference for you.

Mike T.
Director of EMS in USA
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have used this product over 5 years and would highly recommend to other services.

5 vor 5 Jahren

Kommentare: We had our payroll process streamlined and and our scheduling has been simplified.

Vorteile:

Makes our payroll process a breeze. Scheduling is simplified and open slots can be filled quickly through the bid process. Allows quick and easy dissemination of information and allows us to upload a full library of our documents and standing orders.

Antwort von eSchedule

vor 5 Jahren

Mike ¿ We're so glad you're happy with eSchedule. Thank you for being a long-time customer and supporter!

Jeff M.
Manager of Business Solutions in Kanada
Staatsverwaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The combination of a great product and EXCELLENT customer service.

5 vor 3 Jahren

Kommentare: We couldn't be happier. The rep has gone above and beyond for us in every aspect of configuring the software so it meets our business needs. We give this product and team a 10/10. Below are primarily what we're using it for:
- Paramedic Scheduling
- Automating a complex payroll process

Vorteile:

- Customer service is the best I've ever encountered - The product is very versatile and can be customized to fit specific business rules - The end-user experience is very smooth - Admin functions are quite extensive. There are many different reports and functions that admins can take advantage of

Nachteile:

As an admin, it takes a little while to get used to where all of the different reports are but this is a common learning curve with any software.