KORONA POS Erfahrungen

I really am very happy

Vorteile:

I really am very happy to have worked with KORONA since I did not really expect them to have such high performance quality and provide services that make us feel satisfied that we have chosen them. I really do not have any complaints, just praise and for this reason I highly recommend it.

Nachteile:

I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

Able to customize software to our business

Kommentare: Customer service is fantastic. If we have any problems with customization, they are on it and we are able to utilize it immediately.

Vorteile:

This software makes inventory management, pricing, reporting and customer payments so much easier than competitors. We have a small business (2-4 employees) and we feel like we have the latest and greatest software available!

Nachteile:

We have not utilized all the features yet, so not able to see anything yet.

KORONA Review

Vorteile:

Software was good and features designed

Nachteile:

Cost to much should have cheaper price for people

The best support

Vorteile:

Integration was relatively easy. Tech support is outstanding. It is so feature-rich and customizable.

Nachteile:

It is so feature-rich, that it can be hard to figure out how to implement some of the features.

Best business decision!

Kommentare: I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!

Vorteile:

Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.

Nachteile:

My only "want" at this point is more features available from the mobile version of the back office.

Great POS and Support Team

Kommentare: We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Vorteile:

The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Nachteile:

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Left Square and went to Korona, now my business can grow as big as I can dream!

Kommentare: Love it! Still learning all the great things it has for me to make my job easier.

Vorteile:

Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate. I get a real person to talk to in less than a minute every time I call with a question. No Contract, month to month. Can't lose to try.

Nachteile:

It does so much that there is a little learning curve if this is your first professional business software. No issues learning though.

Really excellent POS system

Kommentare: Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors.

Vorteile:

How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career.

Nachteile:

The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

Look no further!

Kommentare: Excellent, Exceptional. If they dont have the answer they will find it and call you back

Vorteile:

Customer service!! What a crew of patience and knowledge. Their customer service second to none. The system itself is also FANTASTIC.

Nachteile:

I would like to have a tab or folder for my favorite reports on the back end. It has so many options for reports there are a few that i would like to customize and save in this folder or tab, so i dont have to search for the report tabs i like to use.

Korona POS for Our Small Business

Kommentare: Overall Korona has been easy to use and as a small business their customer service has allowed for us to do most everything we want as far as a POS goes.

Vorteile:

Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it.

Nachteile:

The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff.

sold on it

Vorteile:

the modern interface and the excellent support . the ease of purchase, i could pay monthly rather than a one time payment

Nachteile:

i find the manual instructions tedious at times . i wonder if they could be simplier or have ayoutube componant

Best decision I ever made

Kommentare: I feel the inventory is much better than my previous system.

Vorteile:

I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made!

Nachteile:

The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support.

Never easy making changes/ but Korona was relatively painlessly

Kommentare: Fairly straightforward POS system that is evolving

Vorteile:

Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

Nachteile:

Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Quite useful

Kommentare: All the information is so handy to use once it’s set up

Vorteile:

All the information I need regarding the running of my store is right here

Nachteile:

Set up takes hours so many things needed to get it going

Review of Korona

Kommentare: Always was there to help

Vorteile:

Very easy to set up and apply to our needs

Nachteile:

Had to make a few changes, but was easy.

Great Pos system for the money

Vorteile:

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.

Nachteile:

Gift card ability and ability to put returns on gift cards

Korona is a great system for a small business

Kommentare: The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds

Vorteile:

The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner

Nachteile:

Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise

Point of sales for experts

Vorteile:

That the customer service is available 24/7 and friendly. The system itself is very user friendly.

Nachteile:

The call back time from customer service is not ideal for in the moment problems .

Awesome customer service and support are always quick and responsive, love the system

Vorteile:

Very easy to use keeps track of finances saves money don't need an accountant, Very helpful support keeps track of inventory.

Nachteile:

The software is awesome no cons that i think are critical it would nice however to delete sales receipts if possible.

Thumbs up

Kommentare: Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us

Vorteile:

Really user friendly, and super fast transactions

Nachteile:

My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.

Smooth

Vorteile:

User friendly . Their executive is awesome with helping in every way. They have grown a lot since we first signed up be we still get they great customer service.

Nachteile:

There is very little to complain about. There are a lot of functions that are hard to understand but one they are explained they are very user friendly.

Easy to use

Vorteile:

Easy to use and customize how I need it. Integrates with systems for apps, online ordering, website, delivery/curbside pickup.

Nachteile:

I wish that the inventory portion was better.

Smooth, efficient addition to our stores. Wish we would’ve added Korona years ago!

Kommentare: Give them a call today and ask them all of your questions. They knows their stuff and will be 100 % transparent to you. This company isn’t just trying to add you to the list as another client. I totally trust in Korona 100 % at this point.

Vorteile:

Awesome customer service, from the get go not only has their sales office been super helpful the customer support side is exceeding our expectations.

Nachteile:

We have 6 years of merchandise to implement into Korona, therefore we haven’t implemented 100% yet. But when we do we will have ensured that we haven’t taken any shortcuts. Therefore Korona hasn’t had any Cons Yet, we are the Con for not have added it years ago.

Robust backend

Vorteile:

Korona has very logical features and more than you can think of implementing. The POS was well thought out with speed in mind. Support staff is very helpful for any assistance or issues you have.

Nachteile:

It’s a port/translation from pre existing software, so there may be some quirks to iron out. Additional features/software fixes may not be easily requested.

Think out of the box

Kommentare: We really believe in this product but we need a one on one experience because our lack of experience that would be great for us, and for many restaurants or business that have latin americans employees

Vorteile:

All of the features and how easily we can update it

Nachteile:

That the training and customer support its in english and it not our main language