Lever Erfahrungen

Laminar's Implementation journey with Lever (a game-changer!)

Kommentare: Lever has been a fantastic addition to our team, revolutionizing the way we manage our recruitment process. Its user-friendly interface and intuitive design have made our daily tasks significantly easier. The dedicated customer support and implementation team have been invaluable in ensuring a smooth transition. We've particularly appreciated Lever's ability to streamline our workflow. Posting jobs across multiple platforms with a single click has saved us countless hours. The platform's comprehensive candidate management tools have enhanced our ability to track candidates efficiently, minimizing the risk of losing top talent. Lever's robust sourcing capabilities have been instrumental in building a strong talent pipeline. The analytics and reporting features provide us with invaluable insights, enabling data-driven decisions to optimize our recruitment strategy. Finally, Lever's seamless integration with our existing systems has significantly reduced manual work and increased efficiency.

Vorteile:

Lever has been a game-changer for us. It's incredibly user-friendly and intuitive, making our daily tasks a breeze. The customer support and implementation team have been fantastic (especially Tom), guiding us through every step. We love how streamlined and efficient it's made our recruitment workflows. Plus, the analytics and reporting tools are top-notch, giving us valuable insights. It's clear that Lever was designed with the future of recruitment in mind.

Nachteile:

While Lever is generally user-friendly, there’s a bit of a learning curve, especially when diving into the more advanced features and customizations.

A Game-Changer for Hiring!

Kommentare: Using Lever has been transformative for our team. It's not just a tool, but a comprehensive solution that has revolutionized our hiring process. From the moment we started using it, we saw a significant improvement in our efficiency. The features are easy to use and cover all of our needs, even addressing needs we didn't know we had! While there's always room for improvement, Lever has truly exceeded our expectations and made a positive impact on our talent team's day-to-day operations.

Vorteile:

Lever has been a game-changer for us! It’s like a one-stop-shop for all our hiring needs. From job descriptions to candidate data, everything is just a click away. And the best part? It’s got features we didn’t even know we needed until we had them!

Nachteile:

Well, no system is perfect. If I had to pick, I’d say Lever could do a bit more when it comes to user access customization. It would be super helpful if we could create access profiles for different teams. But who knows, maybe that’s in the cards for a future update!

Clean Functionality, but Major Flaws

Vorteile:

Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

Nachteile:

Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

Lever review

Kommentare: Great! Working with [sensitive content hidden] throughout implementation was an excellent experience. He was so helpful, has a strong knowledge base and very service oriented.

Vorteile:

Ease of implementation, reporting, easy to use and train users.

Nachteile:

One unified workflow...would like to be able to have different workflows based on department.

Lever for the Win!

Kommentare: Overall switching to Lever has made our TA Team more efficient and we couldn't be happier!

Vorteile:

Lever is a fantastic ATS and very easy to use. We love use automations to automate some of our manual tasks, it's very easy to set up interviews with Lever's interface. The many integrations help speed up our onboarding process as well! Implementation was a breeze, [sensitive content hidden] was a great implementation manager and was working along side me the whole way.

Nachteile:

Lever has a feature to book phone screens which is convenient but doesn't let you add buffer time between calls. I'm hoping they add this feature in a recent update.

The Lever Team has created an efficient & user friendly ATS!

Kommentare: Great customer service. Great support! We were lucky with our implementation specialist, Tom Marino!

Vorteile:

The ease of reviewing resumes, rating applicants, communication with applicants and internal team members, and the reminders on pending tasks.

Nachteile:

Scheduling panel interviews. It is somewhat of a challenge in the sense that holding time on panelist calendars before actually scheduling the interview and candidates can be streamlined a little bit further.

Great for Small Business!

Kommentare: Overall, we are pleased with the software. It works for our needs much better than it's sister product, Jobvite.

Vorteile:

The platform is incredibly easy and simple to use. Our hiring managers like the ease and simplicity of being able to review applicants efficiently (quickly). Also having the ability to pull a candidate into the candidate pool if the recruiter didn't include them.

Nachteile:

Not ideal for very large corporations who need a more robust solution.

Awesome experience and amazing ATS!

Kommentare: Smooth implementation thanks to our amazing Implementation Specialist, [sensitive content hidden]. Lever has proven to be an amazing and user friendly ATS that helps and assists a lot the team.

Vorteile:

It's easy to use and has all the required features a recruiter could ask for!

Nachteile:

There is nothing I can really mention at this time.

Great Applicant Tracking

Kommentare: Easy to use, fast implementation process. Easy to learn and to teach to others.

Vorteile:

How it integrates with Linked-in recruiter great tool to have.

Nachteile:

Not much I have found that I don't like. The process to get items set up was probably the hardest just trying to create some of the things that needed to happen on the back end.

Smooth Transition

Kommentare: [sensitive content hidden] was an excellent implementation specialist! He was knowledgeable, patient, and always willing to go the extra mile to help us get up and running with the new system. We highly recommend him!

Vorteile:

[sensitive content hidden] was an invaluable asset during our recent implementation process. His expertise in Lever was crucial in ensuring a smooth and successful transition. [sensitive content hidden] patience and clear communication skills made the process much less stressful for our team. He was always available to answer questions and troubleshoot any issues that arose.

Nachteile:

None whatsoever. Happy with Lever thus far.

Game-changing ATS for either Agency or Corporate Recruitment

Kommentare: I've been using Lever for nearly 11 months at two different companies - initially as a super-user, and most recently had the pleasure of implementing it from scratch at the latest organization I'm consulting to. While the full version of the software mostly works while browsing using tablets, support has indicated that they only support Windows or Mac platforms. I have used most features at ease on iOS on an iPad Pro 10", and 12.9" - but certain key features fail, and responsiveness lags despite it being about 80% workable. The sales process was consistently professional and personable. At no point did I ever feel pressure from anyone in the sales organization to make a quick decision on the product as it suited their month or quarter end targets - which spoke to their interest in securing long-term clients. The thoroughness in the implementation process, train-the-trainer, and direct support in hiring manager training further assisted greatly in increasing user adoption. This wasn't just a one-off sale for them, but a long-term partnership - and am grateful to have been able to work with such a superb ATS software vendor from the selection process through post-implementation. I have and will continue to recommend them unreservedly in the future.

Vorteile:

Intuitive workflows whether an expert or notice on the system. User adoption is high due to terrific UI/UX. Responsive technical support. Implementation leads that really care about the success of the implementation. Feature development and road-mapping that is responsive to end-users.

Nachteile:

Lack of calendar synchronization and room availability support for enterprise users not fully on G-Suite or Office 365. Lack of SMS integration. Lack of consistent bug resolution follow-through. Lack of full support for non-desktop/laptop browsers, ie: Chrome on iOS on a 10" or 12.9" iPad Pro.

Great candidate-centric ATS.

Kommentare: Overall we're really really happy with Lever. It's a huge improvement to our last ATS and will be critical in our next stage of growth. It's really a well-designed system.

Vorteile:

Our company operates similarily to a recruiting agency, which means we tend to hire for the same job on an ongoing basis, as opposed to hiring one or two candidates, then closing the job. Because of this, Lever helped us understand that we need a candidate-centric ATS, as opposed to a job centric ATS. This is a critical distinction when evaluating ATS, and is why we selected Lever over other systems. The best feature is the global pipeline view that you see when you first log in. It makes understanding the pipeline really easy. And you can filter it down by job, recruiter, etc. which is also really helpful. It's really the best UI / UX of any ATS pipeline that we've seen. We also really like the tagging and automation tools. Also the tight linkedin integration is nice. Oh, and two-way email sync with gmail is a critical feature for us that not all ATS have.

Nachteile:

The reporting can be a little hard to understand at times. It doesn't have a direct integration with indeed, zip recruiter, or other job boards, so job distribution isn't as good as our last system (workable). But we're making it work.

Easy to use, but robust ATS!

Vorteile:

I love the clean user interface in Lever and how easy it is to learn how to use. I love all the the (seemingly) simple features that make a huge difference in the candidate experience (ie. easy scheduling, email templates, delayed email feature, offer letter integration, interview feedback reminders, etc). The support team is extremely helpful and responds quickly. The launchpad site with hundreds of posts on how to use the features is invaluable.

Nachteile:

The only thing I would like is Lever to have more free job board integrations (ie. automatically posts to various job boards without me having to pay for separate posts)

Great Integration & Support

Kommentare: We are streamlining our recruiting processes and candidate management by using Lever!

Vorteile:

Lever is not only easy to use, but the support we received when integrating was top notch. We were able to configure it to our company structure with multiple companies and users and it was less daunting with [sensitive content hidden], our implementation specialist alongside us the whole way!

Nachteile:

Different amount of placeholders for Offer letter versus templates

Intuitive and on-point

Vorteile:

- Intuitive and easy to use by all stakeholders - Wide array of integrations and smart in-built features - Exceptional implementation & support team - really know how to translate an org's needs into features that can be leveraged(thank you, [SENSITIVE CONTENT]!) - For recruitment teams whose work is heavily dependent on sourcing, the Lever Chrome extension is gold! - A true collaborative platform

Nachteile:

- Access names are a bit confusing, but it does help to clarify them to stakeholders from the start - Would love a more granular approach to location, since LinkedIn doesn't recognize a : "<Country>, Remote" format

Lever: an ATS that delivers on its promises!

Vorteile:

We transitioned to Lever from a previous ATS, we were looking for more functionality and a wider range of features for reporting purposes. [sensitive content hidden], our implentation specialist, was absolutely amazing. We had weekly calls with [sensitive content hidden], who walked us through a different Lever feature, answered every question, assisted greatly in mapping our historical data over, and was avalible via email for my team whenever they needed her. Understanding the system and being guided during the process was so valuable - the Visual Insights (reporting) has allowed us to view data in ways we've never been able to before. Scheduling is also SO much easier, the Recruiting team has nothing but wonderful things to say about how user friendly the plattform is. We've also began using candidate experience surveys, to boost our candidate experience, and are planning to utilize additional features offered down the road. I feel Lever has quickly and truly become a part of our core systems, anytime I have a question Lever support is so helpful and fast as lightning to answer.

Nachteile:

Our Offer process is currently outside of the ATS, the esignature integration we use does not connect with Lever. Docusign is the only option if we want to utilize Lever's Offer process, so we're looking into it. I would love to see more integrations! The Visual Insights were launched with Lever's Winter Release, I am not a fan currently of the exporting options - but I know this is a function Lever is actively working to improve!

Intuitive, Effective, Innovative.

Kommentare: Bottom line: In my opinion, Lever is the best ATS out there. Beats its competitors by at least a mile. Keep up the great work!

Vorteile:

- Scheduling interviews have never been easier for our Talent Team. Our conference rooms are linked to Lever so we can do everything without checking Google Calendar! - Easy to use interface. Every tab, page, and profile is very user-friendly, with the recruiter/hiring manager in mind. - Sending candidates a link to schedule their phone interview cuts down on the back and forth. - Communication between approvers, hiring managers and interviewing team is ridiculously easy that even my mom can use Lever. - Automatic job posting to external job boards. Super easy to use for niche job boards as well! - The referral system is super easy for folks who don't use Lever on a daily basis. - Customizable application per posting. SUPER easy. I love this feature. - Reports are very easy to pull and read. - Recruiters have control over who they involve in the hiring process. Before when we didn't have Lever, all hiring managers had access to every single job posting and its applicants in front of them. Now, we assign them to specific jobs they own. They can't see anything else. - Lever Extension on Chrome is insane, in a very good way. Extremely helpful when you're sourcing candidates on LinkedIn! - Andrew is great. Always there when we had questions and always willing to hop on a call with us. - Implementation phase was super quick and simple. The Lever team did whatever we asked and in turn, we did whatever they asked.

Nachteile:

- Requisition approval needs fine tuning. When we decide to hire internally for a requisition that has already been approved, we have to delete the current req and add another one indicating it was an internal hire in order for us to report on the number of internal hires. There's very little you can do with a req once it's been approved without getting the approvers involved again. - Offer approval is backward, in my opinion. The letter should be drafted first, then sent out to the approvers for their review. Right now, it's approval first, then offer letter draft. - Referrals are counted as "applicants" and not "leads." That's crazy to me. - Once a lead has applied through our careers website, we have to manually move them from the lead bucket to the applicant bucket. There's no automatic transfer. No notification, either.

Super Smooth Lever Implementation

Vorteile:

[sensitive content hidden] provided THE BEST implementation experience. Migrating over to Lever came at a time when there was not a lot of time to devote to implementation projects, but he made the work feel managable, possible, and always a team effort. The layout of the implementation was always concise and clear, with all questions always answered with confidence and context. He was also always a joy to speak to and I always looked forward to the meetings. I couldn't recommend him enough.

Nachteile:

If I had to nit pick, it would be the inability to customize interview buckets for each role.

Easy to Deploy

Kommentare: I've had a good experience with Lever for multiple years, at my last and current company. Once you know how to manipulate items in the system.

Vorteile:

Lever is easy to implement and get off the ground. The implementation only took a week or so starting with no ATS to begin with. Operates like a salesforce esq platform, sales and marketing typically find it easier to use than other teams.

Nachteile:

Data and reporting has been up and down. They updated reporting recently and I've had some issues with it, hoping they rework it in the future.

Incredibly easy to use with a top notch team to support it!

Kommentare: Overall, this is a great software that continues to release new things - both big & small - to improve the workflows for its users! The team is dedicated to improving recruiting & company culture. At the very least, subscribe to their emails for some thoughtful content!

Vorteile:

-First off, the sales & implementation teams are fantastic. I had a great experience during the sales process (which is why I chose them over Greenhouse) & Customer support representative from implementation (customer success) has continued to be a trusted partner even post-onboarding. -It's relatively easy to set up & manage ongoing updates. I pretty much built the entire thing when we switched from Jazz. While I have an implementation background, I'm no engineer, so kudos for making it easy to manage. -Hiring managers love it - esp. product & engineering! -The email templates are a life-changer. -The sync with Google calendar for rooms & availability is also a life-changer.

Nachteile:

While overall, it's a fantastic product, there are a few very nitpicky items I'd love to see modified down the road: -More customization for job posts; there are a couple standard fields you can't change. -Ability to sort applicants by certain criteria, i.e. if they included a cover letter or link to portfolio. -Permission levels with more "pick & choose" customization. -Changing interview times, teams, and feedback forms could be easier. -Option to save commonly used filters -- for a super admin with access to all reqs, it can be a tad overwhelming, but I've hacked a good process with bookmarks!

Cost-effective ATS for small to mid-stage companies - Lever

Vorteile:

Simple and effective, cost is affordable for growing organizations, and the way they price it based on employee count and not on a per-seat basis.

Nachteile:

Reporting can be better, LinkedIn integration is a work in progress.

Simple to use, candidate centric, great nuture product. Reporting needs work

Kommentare: We selected our ATS primarily on User Experience and Cost. We shortlisted Greenhouse and SmartRecruiters and went with Lever.
This is a candidate centric system, focused on user experience. Having used a number of large tier 1 systems which are clunky, unable to integrate with third parties (or make it difficult), it has taken some getting used to but I LOVE IT.

Vorteile:

Lever is so easy to use. Our hiring managers jumped straight in with little to no training and are engaged in the recruitment process. Lever Nuture has allowed me to increase reach out email response rates by at least 50%. The ability to personalise and automate emails is a time saver and provides for an awesome candidate experience. Customer Service is excellent, responsive and sets realistic expectations. From a recruiters perspective it is easy to move through the platform, screens aren't cluttered, minimal clicks and loads of integrations with other API's. Very patient team. We've had a few changes in the team and Lever Support and Customer Success has been extremely helpful in reptition of training in short time frames.

Nachteile:

We're based in Australia and unfortunately by the time a ticket is responded to it is a day later. If the response is not clear or not what we were looking for, then we wait for another day. Reporting is challenging due to the seperation of Requisition Reports (Lever Intelligence) and Job Postings. Manager dashboards do not provide the transparency required (based on what our business wants to see). Should have customisable dashboards. We have a decentralised model where Head of Engineering for example can't see Engineering roles as they directly report into a Product Team. It's not easy to customise, and quite difficult to understand.

Very good to find and manage candidate and the stage

Kommentare: Generally, it's very good

Vorteile:

I really like that I can search the candidates very easily and change the stage.

Nachteile:

- We probably can improve more language support like resume titles or secondary application submission. - Can I see that the NPS has been sent to each managers and candidate? I would like to remind them to sumbit but as I don't know when they get exactly, I have less possibility to track.- Also I wish I could see the candidates by requisition as well(not just merely with postings). - I do hope that I can have some filter options in the requisition section like hiring managers, dates, titles etc. - How the requisition update date is defined? seems any interaction is regarded as update so I do not know how to track exactly.

Lever is a great ATS - functional and great value for money

Kommentare: [sensitive content hidden] was an amazing implementation specialist and project manager, he made sure that everything was smooth and answered all of my questions. It's been a really positive and enjoyable experience.

Vorteile:

I like Lever's scheduling tool the most. I also like the home page interviews, approval requests and feedback dashboards.

Nachteile:

I wish that we could buffer time slots between calls and limit how many calls can be scheduled in the easy-book link per day.

Great ATS, very efficient customer support, and simple/user friendly tool for recruiters & hiring managers

Kommentare: When we screened other ATS vendors, before making the choice to partner with Lever, we sensed that Lever was the best team & had the best product on the market. Now that we've been using Lever for more than 8 months, I am confident it was the best choice, and they've been exceeded our expectations so many times!

Vorteile:

Unlike other ATS that are cluttered / not logical, Lever is simple and makes sense! We've been using it for 8 months now, and our recruiters & hiring teams love it. From an admin point of view, I also value the great quality of the customer success team, and the implementation teams. They provide almost real-time support, are very efficient, and always friendly! Finally, the product is constantly evolving, and takes into account our own improvement requests, which feels like we're really partnerring with Lever.

Nachteile:

Almost no access to reporting for recruiters, only 'admin' roles can access reporting, which had lead us to open the role "admin" to more people than what we initially wanted to. But the build-in reports are really useful. There can be some data inconsistencies when it comes to reporting. Some data don't stock memory of changes, which is a challenge when we want to look deeper into more advanced historical reports.