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Über P3 HVAC Software
P3 ist eine HLK-spezifische Softwarelösung, die mit tollen Funktionen ausgestattet ist und auf Best Practices der Branche basiert.
P3 is easy to use, both in the office and for the technicians in the field. We love the reports we are able to run to show us where we are for the month.
No phone integration and this is critical for marketing and tracking purposes.
Nutzerbewertungen filtern (60)
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Nutzerbewertungen filtern (60)
Great System
Kommentare: good support, great customer service, easy onboarding process
Vorteile:
simplicity of use, customizable, great support and customer service.
Nachteile:
Training could be a little more in depth
Best change we made in 40 years in business.
Kommentare: Literally reduced hundreds of hours work inputting service tickets and invoices into a program.
Vorteile:
Paperless service tickets and invoices. Constantly making improvements.
Nachteile:
Using it on cell phone. It's very tedious on my iphone and when I click on a customer in the calendar it doesn't go into the call.
The customer support sucks. My rep never returns your calls. The systems locks up or fails .
Kommentare: All of our customers are now in one place and easy to look up
Vorteile:
Has nice colors, The pages are nice to look at even if they don't work correctly. Has videos you can watch even though they are outdated .
Nachteile:
Horrible setup. Service techs are always having to write hand tickets because the software has glitches or fails to finish. Had I known that you could only get tech support by email I would have never gotten this Picture Perfect Pricing software. Please be ware that they are very nice when you sign up but fail to help you when you have problems. We are always having to update the software due to malfunctions on there end.
Antwort von HVAC Business Solutions
vor 7 Jahren
Ronnie inaccurately portrays our software and his claims are absurd. We have tens of thousands of daily transactions from our clients that electronically process invoices, dispatch calls, manage service agreements, create equipment proposals and more. Ronnie has been with us since December of 2013 and still an active customer. When he first signed up we offered free phone support to all clients in addition to email support. However, as we rapidly expanded we could no longer offer phone support complimentary. In 2015, we changed the support policy, but gave Ronnie one extra year of phone support for being an early adopter. In 2016, he refused to upgrade to a support package that included phone support. Even after the decision we continued to take his calls for 6 months at which time we decided we had to enforce the support policy. To this day, Ronnie continues to request that the owner of the company take his support calls which is unrealistic with an entire team available.
Koolpro Review
Kommentare: Helped our business growth, Organize and solve multiple factors that makes the job easier for us like scheduling, Invoicing, Equipment sales, and much more.
Vorteile:
I have nothing but good things to say about P-3, since I have been using it since the beginnings and been able to monitor the progress and improvements over the years. Hope the improvements continues towards a more easy and synchronized system to make the sales a much easier step.
Nachteile:
The synchronization issues from technician to main portal The lack of options to offer customers in the ESM more accesories
In Betracht gezogene Alternativen:
MR Don the AC man
Kommentare: overall I'm pleased with the software, but as starting off as a one-man gang having to do everything I would love to see more automation in the software to eliminate some things off my plate, review management is very important to me, and to have that automated after an invoice is paid would be a great feature
Vorteile:
The ease of use and the short learning curve involved, the great propasel options that you could create all with pictures.
Nachteile:
There is no automation for reviews there is no automation when a job is created for tech, there are no push notifications, I think there should be more automation in this software that has such great features
P3 hvac software review
Kommentare: It is definitely a great tool and it is being improved- but some of the priorities of the software teams are not the same priorities of those using the software, like ME.
Vorteile:
Customer information storage and ease of providing estimates ( even though sometimes the profitability is - and may not be as desired due to unsure how the P3 HVAC software is calculating the pricing )
Nachteile:
Need to be able to enter in MULTIPLE equipment brands to add to the lists of choices when providing customers with estimates. We use MULTIPLE BRANDS OF EQUIPMENT SUCH AS: Aspen, Trane, American Standard, Amana, Goodman, Daikan, Carrier, Payne, Comfortmaker, Lux Aire, ALLSTYLE, and others. There should be a way to organize these different brands of equipment and other material to make it easier to provide estimates ON THE FLY.
Antwort von HVAC Business Solutions
letztes Jahr
Mateo, We appreciate the feedback. We will have your account manager reach out to show you how you can offer multiple equipment brands on a single proposal. This is a cornerstone of our equipment proposal module - the ability to create any combination of equipment and equipment brands on a proposal. Overall, you can have up to 7 options on a proposal. Within each option you can have unlimited pieces of equipment or complete systems. The equipment and/or complete systems within an option can be the same manufacturer or any combination of manufacturers. For example, option 1 can include a Trane complete system for the upstairs and a Goodman condenser for the downstairs. Regarding pricing, you have the ability to let the software calculate the price of your proposal using settings that can be configured - like profit margin - or you can override it and set your own price. It is very flexible.
HVAC software
Kommentare: Been using it for about 8 years. [sensitive content hidden] has been my point of contact and she is absolutely wonderful on her knowledge with the P3 product as well as getting it integrated with QBooks online
Vorteile:
The ease of use and the fact they are always asking for product improvement suggestions and actually follow through with getting the added into the software
Nachteile:
No phone integration and this is critical for marketing and tracking purposes
Great partner.
Vorteile:
Easy to use, auto updates, price book works well on mobil.
Nachteile:
We only use the price book so we really have no complaints.
Great cost for your money!
Kommentare: Overall we are very happy with P3, would recommend it.
Vorteile:
For the most part it's user friendly and customer service is great!
Nachteile:
The estimate section is my least likable
my review
Vorteile:
ease of use for adminstration and office personal
Nachteile:
we can not see invoices without clicking on them which waste time, when searching for a invoice need a feature to put cursor over invoice and see tech notes...also with multiple work orders we can not make a new invoice and assign it to original tech. each work order has to be on its own invoice so when we break the techs notes down to do a invoice it has to go to a POL and not to the tech so they do not get credit for the call
Office Management
Kommentare: P3 is the backbone of the workings of our company
Vorteile:
Customer support is better than any company that I have ever dealt with.
Nachteile:
Nothing comes to mind. If I have any problems I resolve them through customer support.
Huntsville Air Review
Vorteile:
Customer database and equipment data is
Nachteile:
GPS Integrating isn't as very well laid out
Very Good highly recommend
Kommentare: Very good im making more $$ than without it
Vorteile:
Ease of use adding customers and explaining systems
Nachteile:
finding certain repairs some are just labeled different
P3 5 Star
Kommentare: Great to work with.
Vorteile:
Easy to schedule new calls and add new customers.
Nachteile:
How easy it is to learn and the tech support
P3 is a Game Changer!
Vorteile:
P3 makes it seamless to find customer profiles, syncing invoices, and creating appointments. The team is very responsive and are willing to take on ideas on how to improve processes.
Nachteile:
We would love an option, besides Global Payments, for payment devices for our technicians to take payments while in the field.
In Betracht gezogene Alternativen:
We stayed with P3!!
Kommentare: Very pleased. We actually started looking for other companies when we were having problems, but P3 worked out all of the kinks and we are very happy with the product.
Vorteile:
P3 is easy to use, both in the office and for the technicians in the field. We love the reports we are able to run to show us where we are for the month.
Nachteile:
Syncing with Quickbooks Desktop was a pain, but it seems to be working much better now.
P3 review
Vorteile:
Very easy to use and has made multiple updates to make software easier
Nachteile:
Need to the data for the all manufacturers equipment
Great for startups and contactors
Vorteile:
Gives you the ability to create invoices, manage customer information, create service calls and have it put on a schedule, user friendly, very customizable. Includes diagnostic checklists for customers.
Nachteile:
Some features are still not working correctly. Would like to see more customizing for invoices and diagnostics.
My Review
Kommentare: Less time doing paperwork and being able to track past work on Jobs Helps
Vorteile:
It intergrated with quick books and is flat rate
Nachteile:
Everytime a customer pays by CC online, the bill is marked paid. Then my bank downloads the actual deposit and it doubles the amont paid in Quickbooks. It has my Accountant pissed off as it has inflated all my accounts especially my checking account. My Accountant is coming out to set up my system the right way. The way mine was set up by P-3 has wreaked havoc on my books.
Owner review
Vorteile:
The ease and management of several service calls and scheduled jobs , Also the customer data base is huge
Nachteile:
Overload as someone loaded service Board, Everything else seams to be great product
HVAC software
Kommentare: Never really have issues with it. Easy to work with.
Vorteile:
Very easy to use and navigate. Can add multiple address for each customer.
Nachteile:
Can't say there is anything I like least about the software.
Excellent software, highly recommend!
Kommentare: We have been using P3 since 2015 and are constantly impressed with the software and customer care.
Vorteile:
Constant innovation and attention to the function as it relates to the daily operation of my field service business (Residential HVAC). They listen to what features work and what features I would like to see and they take that into consideration on new versions. I have personally seen multiple features I have requested put into operation. Integrates with Quickbooks.
Nachteile:
The software is very robust and it takes time to learn how to use it to it's full potential, however, it it not difficult to use. The function is intuitive and bugs are quickly resolved by the developers.
Great Software
Vorteile:
My company has used this software since 2018. The help desk is very helpful and they follow up on any questions you have about the software. Plus, they are always updating the software to keep up with the industry!
Nachteile:
The only thing I can think of is there are too many clicks to confirm an appointment etc.
In Betracht gezogene Alternativen:
Thoughts
Kommentare: The pricing is great for staying they same. I love the estimate interface to present to customers.
Vorteile:
always update quickly company pricing , communication with customers on arrival ,
Nachteile:
Do not have a way to track stuck stock or innovatory, there a lot of task to just add a part in the system. No commercial estimate
Picture Perfect Pricing has been an AWESOME TOOL for my HVAC business!
Kommentare: I started utilizing the software in 2011 with my first business R&R Refrigeration in Arizona, loved it!! Then I sold my business, and moved to Florida, opened my door here and immediately signed up again, because I LOVED it so much! My team is happy, we are plugging away and things are going great! I would definitely recommend the software to new businesses or existing who have been struggling to find a platform that is user friendly and works perfect for our needs! If you should want to verify this with us, please feel free to call and get an idea of how happy we are and what's it done for our business. I'll be more than happy to share the good news and help you in your decision!
Vorteile:
Has all the features I need to run my ac business effectively with the latest technology in today's market!
Nachteile:
Absolutely none, they are always adding new features that we the contractors suggest and see a need.
