Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Über Feedbackly
All-in-one-Feedback-Suite mit Omnichannel-Verteilung, visueller Anpassung und Erstellung von Umfragen während der gesamten Customer Journey.
The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.
Website was a little bit difficult to skim through.
Nutzerbewertungen filtern (36)
Nutzung
Sortieren nach
Nutzerbewertungen filtern (36)
Great platform for collecting customer and employee feedback
Vorteile:
Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily.
Nachteile:
The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly.
Antwort von Feedbackly
vor 3 Jahren
Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at info@feedbackly.com with any further suggestions or thoughts.
Customer feedback collection made easy
Vorteile:
Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback).
Nachteile:
Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates.
Antwort von Feedbackly
vor 3 Jahren
Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier.
Easy to use and great to have.
Kommentare: more insight into customer info
Vorteile:
Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about.
Best Exprience
Vorteile:
Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish;
Nachteile:
not bad but directory of software should goes update and dynamical, categorization should better; Thanks
Normal Experience
Kommentare: really its a very good solution it helps me to get a very good visibility about the different software solution
Vorteile:
Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers
Nachteile:
Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status
O.k.
Vorteile:
Easy to use. Web interface. Installation Saas as well as Web. I also like statistics and grafs.
Nachteile:
Colours of main menus and other drop down menus. Mobile application could be much better.
The software is easy to use, customer-centered with high-level dashboards.
Kommentare: Customer insight focus
Vorteile:
The analytic model dashboards in a user centered great interface. This enhances customer data digestion for decisions on the nature of improvements.
Nachteile:
The softaware in its entirely is a heavy in loading over the browser. I use firefox and my speeds are over 60MBps and it takes time to load.
Perfect Feedback Solution
Vorteile:
The application not only looks good, it works great. Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers
Nachteile:
Well, when you get too much feedback you might need better filtering tools. Other than that it is a perfect software to me.
Excelent experience and attention
Kommentare: A better vision of business
Vorteile:
The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.
Nachteile:
The possibility to create a Feedback without a sing in because not all the clients want to give their data and fill in all the form.
Works as expected
Vorteile:
Works as expected, no surprises, easy to use, intuitive interface It was only used for tests, not really in production, but it behaved very good
Nachteile:
Nothing really, maybe some very small design issues, like rounded corners (but this may be also because of my browser)
best substitute for late google reader; vital part of my daily life, main source of general info
Kommentare: all news in one place; ability to save interesting posts for later; instant "what is new" for many feeds like Livejournals
Vorteile:
Speed of interface and updates, kbd shortcuts, ability to filter out Justin Bieber from news feed, general reliability
Nachteile:
Nothing of great importance. Some bugs with keyboard navigation ('J' sometimes jumps to the end of the feed, in "Read Later" it is off by several headings etc); liked articles are hard to filter by tags (and hard to search, and impossible to export) etc
Relación calidad precio bueno
Vorteile:
Es muy sencillo de usar, muy intuitivo y sobre todo economico
Nachteile:
Costoso si quieres integrar con otro software
Antwort von Feedbackly
vor 2 Jahren
Gracias, Juan! Thank you for your review, Juan! Happy to hear that you have liked Feedbackly. It is true that the level of difficulty of integrations and therefore also cost varies. Sometimes integrations don't cost anything. And sometimes more specific custom integrations also have more custom work involved. Luckily, thanks to the custom work we can also provide great flexibility. Just let us know whenever you have ideas for new features, usability updates, or integrations! Feedbackly Team
I had a great experience throughout the entire process of buying and using the software
Vorteile:
Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me.
Nachteile:
Sometimes integration with other software or systems is hectic 1. Large upfront costs 2. Potentially lengthy integration periods 3. Upgrades can be costly and lead to implementation problems
Muy útil y sencillo
Kommentare: Genial
Vorteile:
Es muy intuitivo y sencillo de usar la verdad que bastante bueno
Nachteile:
La interfaz un poco fea a nivel estético
Antwort von Feedbackly
vor 2 Jahren
Gracias, Ainara! Thank you for your review, Ainara! We're super happy to hear that you like Feedbackly. Secretly, I can ensure you that we have some very nice design updates coming up soon as well. Of course, we won't compromise the usability in any case, but the look and feel will be upgraded indeed! ���� - Feedbackly Team
excellent
Vorteile:
easy to use, native. still get used to it but I think it will be very useful in my work experience.
Nachteile:
nothing comes to my mind at the moment. if there is something, in particular, I will contact customer support for more details.
I use Capterra quite often and is always a huge help.
Kommentare: Understanding the pros and cons of different software options and understanding what each has to offer.
Vorteile:
I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products.
Nachteile:
The only thing that I would really write as a con is that sometimes when looking for a particular type of software, there are often times so many pages of results that it can be kind of difficult to read through each of the options.
Good experience
Vorteile:
Search is awesome! Works fine and clean. The customer support works well too. I had a issue that was solved for them quickly.
Nachteile:
Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it.
Great Experience, Easy to use
Vorteile:
Great Experience, Easy to use, Friendly and Intuitive, can be use for large marketing products or small campaings.
Nachteile:
Price for personal or small bussines can be better, the free subcription does not permit exports data.
very easy to use
Vorteile:
Capturing information on what customer's are thinking and feeling is extremely easy, and makes my job 50 times more productive.
Nachteile:
the search/directory is convoluted and can be a pain to navigate through.
Customer Feedback
Vorteile:
Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference.
Nachteile:
Pricing is not officially displayed on there website.
good and ease of operation
Kommentare: nice , good , customer supporting
Vorteile:
customer support , nice , good , customer supporting
Nachteile:
more services to be added, new offerings
This platform is immensely useful for taking technical decision
Kommentare: It has helped us to take conscious decision while working out solutions for our customers. We can also get the source of many solutions in one place.
Vorteile:
The feature of comparison. It give feature by feature assessment of the software to be considered before taking decision.
Nachteile:
Providing list prices should be made compulsory. Without prices the assessment cannot be considered as complete.
Get customers' feedback task done within hours rather than days
Vorteile:
Very easy to create a survey and can get the feedback through web or email. Logic flow in designing the survey questions make it more relevant when study the data. Ready to use report on feedback collected.
Nachteile:
It will be wonderful if it is able to exclude or filter out some of the users feedback while doing analysis.
Tapin feedback Review
Kommentare: 8.5/10. The all is simple and can develop in to have more function
Vorteile:
Easy to attach media portal for photos. Easy to obtain feedback on media. Multiple photo files no problem
Nachteile:
No video portal to attach video files of any length. Without this feature surveys are limited by media form
Simple and focus
Vorteile:
Very ease to use and able to keep track with all the deals in one place. Actual review from real person.
Nachteile:
It need to register to get to review section. If we can do it with an authentication code without register an account may be easier for some users.