Über Feedbackly

All-in-one-Feedback-Suite mit Omnichannel-Verteilung, visueller Anpassung und Erstellung von Umfragen während der gesamten Customer Journey.

Erfahre mehr über Feedbackly

Vorteile:

Easy to attach media portal for photos. Easy to obtain feedback on media.

Nachteile:

Website was a little bit difficult to skim through.

Bewertungen zu Feedbackly

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,0
Funktionen
4,2
Preis-Leistungs-Verhältnis
3,9

Weiterempfehlungsquote

7,9/10

Feedbackly hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 34 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (34)

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Nutzerbewertungen filtern (34)

Verifizierter Rezensent
Founder in Pakistan
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Customer feedback collection made easy

5 vor 3 Jahren

Vorteile:

Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback).

Nachteile:

Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates.

Antwort von Feedbackly

vor 5 Monaten

Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier.

Shahrul I.
Shahrul I.
Information Technology Assistant in Malaysia
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great platform for collecting customer and employee feedback

4 vor 6 Monaten

Vorteile:

Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily.

Nachteile:

The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly.

Antwort von Feedbackly

vor 5 Monaten

Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at info@feedbackly.com with any further suggestions or thoughts.

Joshua K.
Joshua K.
inside account manager in USA
1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use and great to have.

3 vor 4 Jahren

Kommentare: more insight into customer info

Vorteile:

Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about.

Ziad E.
CIO in Libanon
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I had a great experience throughout the entire process of buying and using the software

5 vor 4 Jahren

Vorteile:

Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me.

Nachteile:

Sometimes integration with other software or systems is hectic 1. Large upfront costs 2. Potentially lengthy integration periods 3. Upgrades can be costly and lead to implementation problems

Verifizierter Rezensent
Data Center Consultant in Schweden
Verifizierter Nutzer auf LinkedIn
Bankwesen, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Exprience

5 vor 4 Jahren

Vorteile:

Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish;

Nachteile:

not bad but directory of software should goes update and dynamical, categorization should better; Thanks

Ben O.
Rumänien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Feedbackly

5 vor 5 Jahren

Kommentare: Feedbackly is a great survey widget that gets the job done. You can benefit from many features such as creating and triggering automated instant upsell offers based on the feedback given and the price is also acceptable. It is easy to use and very efficient. I personally find it very useful when it comes to getting feedback from customers and managing it.

Andrej S.
Andrej S.
Business Development and Sales Manager in Slowenien
Verifizierter Nutzer auf LinkedIn
51-200 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

O.k.

3 vor 4 Jahren

Vorteile:

Easy to use. Web interface. Installation Saas as well as Web. I also like statistics and grafs.

Nachteile:

Colours of main menus and other drop down menus. Mobile application could be much better.

Aparna P.
Aparna P.
Executive in Indien
Verifizierter Nutzer auf LinkedIn
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Customer Feedback

4 vor 3 Jahren

Vorteile:

Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference.

Nachteile:

Pricing is not officially displayed on there website.

Aymen J.
Aymen J.
Technical Consultant Level II in Saudi-Arabien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Normal Experience

4 vor 4 Jahren

Kommentare: really its a very good solution it helps me to get a very good visibility about the different software solution

Vorteile:

Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers

Nachteile:

Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status

Verifizierter Rezensent
SAP HANA CONSULTANT in Kenia
Verifizierter Nutzer auf LinkedIn
201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The software is easy to use, customer-centered with high-level dashboards.

4 vor 4 Jahren

Kommentare: Customer insight focus

Vorteile:

The analytic model dashboards in a user centered great interface. This enhances customer data digestion for decisions on the nature of improvements.

Nachteile:

The softaware in its entirely is a heavy in loading over the browser. I use firefox and my speeds are over 60MBps and it takes time to load.

Alexey V.
Sysadmin in Russland
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

best substitute for late google reader; vital part of my daily life, main source of general info

4 vor 4 Jahren

Kommentare: all news in one place; ability to save interesting posts for later; instant "what is new" for many feeds like Livejournals

Vorteile:

Speed of interface and updates, kbd shortcuts, ability to filter out Justin Bieber from news feed, general reliability

Nachteile:

Nothing of great importance. Some bugs with keyboard navigation ('J' sometimes jumps to the end of the feed, in "Read Later" it is off by several headings etc); liked articles are hard to filter by tags (and hard to search, and impossible to export) etc

Ashley B.
Technical Advisor in USA
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I use Capterra quite often and is always a huge help.

4 vor 4 Jahren

Kommentare: Understanding the pros and cons of different software options and understanding what each has to offer.

Vorteile:

I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products.

Nachteile:

The only thing that I would really write as a con is that sometimes when looking for a particular type of software, there are often times so many pages of results that it can be kind of difficult to read through each of the options.

Eric S.
IAM in USA
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

very easy to use

4 vor 3 Jahren

Vorteile:

Capturing information on what customer's are thinking and feeling is extremely easy, and makes my job 50 times more productive.

Nachteile:

the search/directory is convoluted and can be a pain to navigate through.

Johnson P.
Certified Trainer in Malaysia
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Get customers' feedback task done within hours rather than days

4 vor 3 Jahren

Vorteile:

Very easy to create a survey and can get the feedback through web or email. Logic flow in designing the survey questions make it more relevant when study the data. Ready to use report on feedback collected.

Nachteile:

It will be wonderful if it is able to exclude or filter out some of the users feedback while doing analysis.

Atul G.
senior procurement specialsit in Indien
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

good and ease of operation

4 vor 3 Jahren

Kommentare: nice , good , customer supporting

Vorteile:

customer support , nice , good , customer supporting

Nachteile:

more services to be added, new offerings

Alonso A.
Manager in Spanien
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Efficient opinion collector software

5 vor 3 Jahren

Vorteile:

A very use tool that facilities collect customer opinions and organize their feedback in order to make required improvements

Nachteile:

So far i do not find deficiencies in thr software

Verifizierter Rezensent
Owner in Indien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

This platform is immensely useful for taking technical decision

4 vor 4 Jahren

Kommentare: It has helped us to take conscious decision while working out solutions for our customers. We can also get the source of many solutions in one place.

Vorteile:

The feature of comparison. It give feature by feature assessment of the software to be considered before taking decision.

Nachteile:

Providing list prices should be made compulsory. Without prices the assessment cannot be considered as complete.

Verifizierter Rezensent
Product Manager in Belarus
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect Feedback Solution

5 vor 4 Jahren

Vorteile:

The application not only looks good, it works great. Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers

Nachteile:

Well, when you get too much feedback you might need better filtering tools. Other than that it is a perfect software to me.

Assaid L.
Assaid L.
Gerente de Marca Microfocus HP Legacy SW in Mexiko
Verifizierter Nutzer auf LinkedIn
201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excelent experience and attention

5 vor 4 Jahren

Kommentare: A better vision of business

Vorteile:

The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.

Nachteile:

The possibility to create a Feedback without a sing in because not all the clients want to give their data and fill in all the form.

Razvan M.
Razvan M.
System Engineer in Deutschland
Verifizierter Nutzer auf LinkedIn
201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Works as expected

4 vor 4 Jahren

Vorteile:

Works as expected, no surprises, easy to use, intuitive interface It was only used for tests, not really in production, but it behaved very good

Nachteile:

Nothing really, maybe some very small design issues, like rounded corners (but this may be also because of my browser)

Onur Y.
Systems Engineer in Türkei
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nice design and user experience

5 vor 4 Jahren

Vorteile:

Feedbackly has very good GUI and design. Its really ease of use. You can manage easly your tasks. User interface is simple easy.

Nachteile:

it could be better with some filtering tools. because you can get too many feedbacks in a single page. It will be hard like that.

Verifizierter Rezensent
Director Of Operations in Bulgarien
Verifizierter Nutzer auf LinkedIn
Internet, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

excellent

5 vor 4 Jahren

Vorteile:

easy to use, native. still get used to it but I think it will be very useful in my work experience.

Nachteile:

nothing comes to my mind at the moment. if there is something, in particular, I will contact customer support for more details.

Verifizierter Rezensent
Consultant in Brasilien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good experience

5 vor 4 Jahren

Vorteile:

Search is awesome! Works fine and clean. The customer support works well too. I had a issue that was solved for them quickly.

Nachteile:

Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it.

Matt H.
System admin in Kanada
Computer-Vernetzung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Used it a few times to find software

4 vor 4 Jahren

Kommentare: Save time

Vorteile:

This software is easy to use and helps me find exactly what I am looking to install on my computer.

Nachteile:

This software is on the pricey side of software. Other than that there is no cons to this product.

Vincent C.
Sales in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Product with no complaints

5 vor 4 Jahren

Vorteile:

Customer Service tool that provides sales and marketing built into one ecommerce platform . I. Love the face you are able to measure customer success online and off