CHIROSPRING Erfahrungen

So happy with this software

Kommentare: We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Vorteile:

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Nachteile:

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Wonderful experience

Kommentare: Excellent. Any program switch/set-up is a tough and stressful undertaking, especially for a single doc. These guys have been behind me the whole way. Their people are amazing and helpful, responsive and informative (even if you need to hear it 2 or 3 or 7 times)

Vorteile:

Communication. These people work HARD to make sure you are educated and the program is working for you. I've gotten responses from actual people after hours and on weekends. You don't find this kind of work ethic or customer service these days. Most programs toss suggestions out the window, this one asks for more information so they can grow and change FOR the customer. So rare.

Nachteile:

A few functionality-type things are missing from my last program and app. I've spoken to the staff and they constantly have new things coming out each month to improve the program, so I'm not worried.

Find another company

Kommentare: Very Poor. Use a different company if you need to use their billing.

Vorteile:

Large Buttons for touch screens. Fairly easy and fast to write soap notes.

Nachteile:

Support is horrible. They dont always call back or it can take days. Also the integrated billing. They contract the billing to another company. They have switched the contracted company a few times since I have been with them and they have all provided poor service: From missed phone appointments, to taking several months to send out insurance bills I have had it with them.

Excellent Customer Service

Vorteile:

The customer service is phenomenal. The software is easy to navigate and new features are added regularly.

Nachteile:

Occasionally we have issues with the software being slow, which can be expected of any software, so not a huge con.

ChiroSpring Has Changed How I Do Chiropractic!!!

Kommentare: I am thoroughly pleased with the software. I'm even more impressed by the level of customer service and transparency of the staff. They find a way to keep us doctors in the know when problems do arise and are super quick when it comes to remedying the issue. I literally made a request or expressed a concern and the matter was fixed in just a few days. It doesn't get much better than that!

Vorteile:

The software is amazingly "smart." There is a continuity that exists throughout this software that makes it very easy to use in "real time." I love how all of its parts communicate with one another. Extremely efficient!

Nachteile:

I was thoroughly impressed with this software from day one. Any issues I may have had then (which I don't remember) would have been short lived. The updates and IMPROVEMENTS are pretty frequent. It's like they improve the software with features we didn't even realize we needed until they're added. I literally don't have any thing negative to say.

ChiroSpring; a good EHR.

Kommentare: ChiroSpring has been one of the better EMR services that I have used with ease of navigation and ability to customize.

Vorteile:

The ability to customize the templates is so easy and user friendly. The calendar is set up nicely and is easy to read as compared to other systems, especially with multiple providers. I like the text system also.

Nachteile:

I wish there was a better way to track appointments and care plans and to have reminders/alerts (these may be better than I expect as I have not been able to play around with them as much).

BEST OF THE BEST!

Kommentare: ChiroSpring and their team has made my job enjoyable again, increased staff production, and increased patient satisfaction

Vorteile:

Everything. There is no way I could pick one thing. Scheduling is so easy our doctors can even help when the front staff is occupied. Billing is a dream!

Nachteile:

I can’t think of a single thing bad about ChiroSpring. This software and their team is amazing

Great switch from ChiroTouch

Kommentare: Very happy. The team is extremely receptive to feedback and customer support is friendly and helpful.

Vorteile:

Cloud based system that allows for quick SOAP chart noting

Nachteile:

Originally transferring data and initial implementation. Not having more automation of text message campaigns is maybe the only lacking component.

FEEDBACK ON SUPPORT STAFF - [sensitive content hidden]

Kommentare: Overall the software has been good but what makes the experience better is the great customer service

Vorteile:

Tish has been instrumental in the deployment and daily operation of ChiroSpring. Admittedly the software is complex and not exactly user friendly at first. However, you get used to things it seems pretty smooth. Tish and others have been fantastic and very patient with us dumb doctors. lol

Nachteile:

Overall the software is complex and lots of clicking to get where you want

Easy Interface Software w/Company that Cares

Kommentare: They really care. They are a partner in helping and guiding you through the processes. Great for not so techy staff & for techy, it's a breeze.They strive to offer superior service and support and it reflects throughout the entire organization.

Vorteile:

Commitment to being a partner in your business to help you grow. Interface is very easy to navigate.

Nachteile:

Works amazing for chiropractic, a little shuffle to do Integrated through..but best out there on market at this time.

After using ChiroSpring for about 2 years now I LOVE IT MORE!

Vorteile:

I wrote a review about ChiroSpring back when I first started with them, so I figured I would write another review after using the software for about 2 years and I am even more pleased and happy with ChiroSpring. The software has changed so much since I first started using it and the change is for the better. Each update provides even more and better uses and applications to help make it easier to use and navigate. I am always recommending ChiroSpring to my colleagues because it is such a great company. I have used and looked at other software companies and I was just unhappy with them and their customer service. ChiroSpring's customer service has ALWAYS helped me from the beginning and will always work with me in whatever situation or trouble I may be having. It's a company that cares about their customers, which is rare to find these days. They are affordable and offer different packages depending on what your needs are, which is a huge plus. Using the software is a breeze and makes work a lot less stressful. Currently, I do not have any employees, it is just me running the office and treating patients, so having a software that is easy to use is a necessity to me. If you are contemplating on which software to use, no need to look any further.

Nachteile:

Honestly, I do not think there is anything negative I can say about ChiroSpring.

Quality product & Even better support!

Kommentare: We have absolutely loved working with Chirospring. It is incredibly easy to use, yet versatile enough for our office which uses techniques not compatible with other EHR systems. We also love that you can run the software on your hardware of choice (ie Mac or PC). It has made it incredibly nice since we use both operating systems within our office.
Although the software is great, the support is second to none. The support team is well trained and are able to get you an answer within minutes if they don't know something. After having frustrating experiences with phone support teams in the past with other companies, I am grateful to be able to have confidence in a team that makes sure you get the help you need when you need it.
One more thing... I was thrilled last week when I got into a situation that the support staff couldn't solve and instead of pushing me around to another staff member, they got me in touch with the lead programmer to work out my issue. They go above and beyond the call of duty to make sure you get what you need.
If you're contemplating between Chirospring and another EHR, rest assured that this is a great fit for any chiropractic office.

Vorteile:

- Intuitive to use - Cloud based - Versatile to meet personal practice specifications - Constantly adding features to make product even better

Nachteile:

- Software updates: This is a two edge sword. Although I love that Chirospring is constantly adding things to make their product better, they have to put out updates to do so. This can lead to alot of updates over a short time period. Although this can be annoying, I'd much rather have a software team that is trying to make the product better than sitting back and only managing software that has already been developed.

I found my FOREVER Software!

Kommentare: This company truly cares about their product and their customers. Customer service has responded to my email at midnight when I had questions!! In addition, they make updates constantly and are interested in making the software better all the time!

Vorteile:

This software was very easy to set up and use. That is one of the headaches we have as an owner is to change software and the work involved to actually implement. This software made it seamless... The scheduling is easy for our staff to schedule multiple appointments and the online scheduling has taken the burden off front desk of answering the phones as much. We can focus on the patients in the office more. The macros for soap notes are easy to set up and customize. The notes are clean, easy to edit and patient dashboard just makes sense. Everything about this software makes our life easy, from front desk, billing to Chiropractor, no matter how you are using the software.

Nachteile:

Honestly, compared to other software companies I have used over the past 20 years, this one is a joy to use. i have no complaints.

Best Software!!

Vorteile:

I recently ended up switching from my old software to ChiroSpring. My old software was slow, kicked me out of the system all the time, wasn’t compatible with my Mac or IPads, wasn’t visually appealing, difficult to use, and took a thousand steps and clicks to perform one task. ChiroSpring has been the complete opposite of that. My initial concern was that I use all Apple products in my office and I needed a software that was compatible with my devices and ChiroSpring definitely is. My previous software claimed they were compatible with Mac and claimed they were cloud based and after using it I found out that it wasn't as they had claimed it to be. So, I took the chance, after already spending a lot of time and money on one software, I contacted ChiroSpring and they so kindly got me started right away and I have had no regrets. ChiroSpring is very easy to learn, easy to use, the software is visually appealing and updated, has amazing support, is cloud based, is fast, and has great features and soon to be features such as the patient kiosk. ChiroSpring states that they give you one-on-one training, and they actually do! The training doesn’t stop there though, anytime I have a question, customer representatives are right there to help me. Another reason why I love ChiroSpring, is because they are always looking to add features and update their software to benefit YOU. The x-ray annotation tool is really nice to have as well. I do not have digital x-ray in my office, but I simply take a photo of the x-ray using the office IPad and upload it and I can analyze the x-rays through the software. They simply make your life easier. If you are wondering what is the best software for you, do not do what I did and waste your time and money by purchasing a different software. Contact ChiroSpring and tell them your concerns and what you are looking for in a software and you will find out that this is the software for you!

Nachteile:

There are no bad qualities or features about ChiroSpring that I can comment on. I have nothing but good things to say.

Versatile, flexible and responsive

Kommentare: In the Chirospring program I thought I had a good idea for an update in the program. With previous contact with this department, and I felt I could call support and offer my unsolicited suggestion. I found that Brian saw what I was trying to explain and he offered a short tutorial, taking time to see I understood his suggestions to help me navigate the program a little better. It occurred to me there was another question that would come up when evaluating new patients. It was about the straight leg raise in the evaluation narrative in the objective section. He took the time to hear and understand what I was trying to explain and asked how I might change it and he said he would pass the suggestion along to the development team. This is something I have like about your program from the start. It continues to evolve making more utilitarian for the practicioner and the best system I have found if one is interested in a complete patient record. Versatile, flexible and responsive is how I would describe the Chirospring program and the support team. Thanks Brian!

Vorteile:

Versatile, flexible and responsive.

Nachteile:

It is large and I don't utilize the entire program even thought it is a click through program because it has soo many features.

Billing Made Easy

Vorteile:

I am currently using ChiroSpring to bill for multiple practices. They have stream lined the billing process so it is simple and clear to use. The support team is great! They are always available to answer questions and take the time to make sure you fully understand their answers. I have approached the support team in the past about changes in ChiroSpring that I believe would improve the software. They had the developers email me and we came up with a plan to implement these changes in order to be the best that they can be. ChiroSpring is always updated and improving to stay on top of the always changing technology.

Nachteile:

I do not have much to say about cons for Chirospring. They have addressed all of my concerns and have come up with a solution to solve them. I truly could not ask for more from my billing software.

Absolutely Love ChiroSpring!

Vorteile:

I researched software for nearly a year before finally pulling the trigger and I can say without a doubt ChiroSpring was the right choice for my office. It came down to ChiroSpring and another more well known software and I never really knew if I made the right decision until a few months later when I covered for a friend that has that other software.. ChiroSpring is so much more user friendly and I know exactly how much I'm paying every month without getting nickle and dimed! Being cloud based allows me to access everything from anywhere I have my laptop and an internet connection! My office manager, who came from another office that utilized that other software, is also pleased with how easy everything is!

Nachteile:

Absolutely nothing.... their support is fantastic, always receptive to feedback, and continuously looking for ways to improve.

Great for an integrated practice as well!

Kommentare: ChiroSpring has been able to help us bring on other providers easily while still navigating through each template. I would highly recommend it. I love being able to communicate with my biller and have a claim produced at the time of signing my note. Reconciling and sending statements are really smooth. I went from having a separate EHR and billing software and a lot of extra work! ChiroSpring saves me at least 5-10 hours of additional work each week!! This negates the cost of upgrading my previous software. Totally worth it. They also are constantly updating their software and servers.

Vorteile:

I like the ease of creating my own forms, while utilizing the features the current software has to offer. It is really easy to navigate through pages and templates while also allowing the ability to free text in any section. It is easy to correct any mistakes. I can communicate more easily with the flow of my office.

Nachteile:

I would like a spell check feature - that is about it.

Chirospring Works for Any Office

Kommentare: Our office switched to Chirospring about 6 months ago. We struggled with our previous software for 18 months. We were fully integrated in Chirospring in less than 3 months! Our office has alot of walk-in hours and it is so easy to add a patient and schedule quickly. It auto-applies payments and works seemlessly with our clearinghouse. Reconciling claims is literally a breeze. Would recommend to any office!

Vorteile:

Easy to use - organized perfectly

Nachteile:

The program is not the prettiest to look at (color scheme and design) but it's ease of use surpasses the need to see "pretty". Also, the moving from checkin to awaiting checkout to checkout is a bit much for us bc most of our patients are walk ins. I would also like to see a patient portal that the patients can sign in on when they walk into the office and answer a few subjective questions on.

Stop looking.. COMPLETE PACKAGE

Kommentare: Amazing! The customer service is top notch. Their amazing communication and friendly customer service leave you feeling well taken care of. They truly go above and beyond with their clients.

Vorteile:

How incredibly USER FRIENDLY it is! IF you can use an iphone, you can use all functions of this software. The lay out is beautiful and well though out. Any information you require within the system easily accessible.

Nachteile:

There aren't any cons when it comes to this software.

Service has been exquisite! From functionality to customer support, ChiroSpring is top notch!

Vorteile:

I love that I am able to not only create my own templates for notes, but that I am also able to create templates for buttons within the Subjective, Objective, Assessment, and Plan sections. This allows for such an easy way to write notes because it drastically decreases administrative time!

Nachteile:

The only con that I can think of is that there isn't currently an app that I can use with my iPad. ChiroSpring does work through the use of an iPad, but there is not an app yet. They are working on it, however which is awesome!

ChiroSpring is a home run!

Kommentare: This is my second review of ChiroSpring but so much has changed since my first review, new ICD-10 codes and numerous ChiroSpring upgrades, that I wanted to reinforce the highest rating for ChiroSpring.
ChiroSpring is a complete solution to your office software needs and will save you time, money and stress. ChiroSpring also provided us users with a seamless transition from ICD-9 to ICD-10 coding and with the usual intuitive and efficient interface to do so. October 1st, 2015, was stress free in our office.
ChiroSpring saves you time because all necessary front desk functions are included and easily accessible. Multitasking is a breeze. Reconciling insurance, for instance, is easily interrupted (docked) in order to check out a patient, or schedule an appointment, or enter in a new patient. Then just hit the docked task and you're right where you left off with reconciling. The user interaction is kept to a minimum. Every task is as automated as possible. Commonly used reports of all types are all ready loaded into the system and ready for your use. The scheduler is wonderful.
ChiroSpring saves you money because it considerably reduces your man hours. Billing, birthday lists, evaluating missed and rescheduled appointments, reconciling receivables, patient communication and even electronic document input are all efficient and easy.
ChiroSpring reduces office stress by eliminating the need to maintain computer networks or manage electronic data storage. Data is off site and redundant. Uploading data is easy. And it's mobile!
In addition, as incredible as the ChiroSpring software is, the ChiroSpring team is even better. They are thoughtful, friendly and very able professionals who express genuine concern for your success and product satisfaction. They are obviously proud of their product and should be. They are excited when you communicate with them and cut no corners when accommodating your needs. ChiroSprings has a great crew.
Since using ChiroSpring for over a year now, I have and continue to recommend it with the highest praise. Whether you are an established practice or just starting out, ChiroSpring will be he best investment you make towards a successful practice.

Great software, Great customer service, Great price!

Vorteile:

I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed.

Nachteile:

My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes.

Easily adaptable software to meet your practice needs

Kommentare: Chirospring is incredibly versatile to meet the specific needs of any chiropractic office. In addition to being adjustable to meet each practitioner's needs, it's also very intuitive and easy to use. Our front desk staff that I trained this week only needed half a day to feel very comfortable and fluent in using the system. It's both elegantly simple and robust enough manage several healthcare providers within one system.

Vorteile:

- It's extremely intuitive. - It's scale able if you are considering adding a nurse practitioner, pt, acupuncturist etc in subsequent years. - The support staff is amazing. They are always prompt in getting back with me and have been able to answer all of my questions every time I've called.

Nachteile:

The only con I can think of is that you currently have to print out new patient paperwork rather than having the patient be able to do it online or on a table in your office. However, we've been told by Chirospring that this feature is coming late 2016!

A system for your functional medicine + chiropractic practice

Kommentare: This system allowed our office to transition to completely digital while blending both the functional medicine and chiropractic care we offer. I appreciate being able to call customer service and work with the development team on adding features that help our practice!

Vorteile:

*Color coded appointments/Black corner tab to indicate checked out patients *Ability to have patient appointments, notes, insurance, claims and products all in one place *Needed tools available for the functional medicine and chiropractic sides of our practice

Nachteile:

In future updates I look forward to seeing: *Appointments + notes linked in some way *An insert table to be customized option in notes *Ability to drag + drop appointments