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seit 15 Jahren bei der Softwareauswahl

Über Tracker

Nicht verfügbar

Vorteile:

We can create hot lists that helps to email people in bulk.

Nachteile:

The tracking on the financial end is very complex and difficult to set up so gauging profit and loss is cumbersome.

Bewertungen zu Tracker

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,9/10

Tracker hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 186 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (186)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So much better than Bullhorn

5,0 vor 5 Jahren

Kommentare: Customer service is great! They are always very helpful and timely and even came out with a chat feature for immediate assistance.

Vorteile:

The best thing about TrackerRMS is how customizable it is. We are able to edit fields, lists, create reports, and see everything in real time which has improved the efficiency of our operations

Nachteile:

There are some fields that we are unable to pull into our custom reports so we have to ask customer service to make the report for us which takes extra time. It would be better if all fields could be pulled into any report.

Steve
Sales VP in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Presidio SES Team Review

5,0 vor 3 Jahren

Kommentare: It has truly been an excellent experience. The platform has automated various processes of our business and has made the team more effective in their respective roles. In addition, the customer service provided from all TrackerRMS staff has been world class.

Vorteile:

Our practice decided to move forward with TrackerRMS as the ATS to support our staff augmentation business, based on the expansive features within the system and how easy it was to integrate these features into our business, while improving the workflow of our business as well.

Nachteile:

No integration capabilities into Presidio's ERP system; Microsoft Dynamics AX.

Shauna
Program Development Director in USA
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Excellent customization options and customer service

3,0 vor 6 Jahren

Vorteile:

We have a very unique program and one of the things we liked most about Tracker was their ability to jump in and customize the software to accompany our program's vernacular. It fits most of our needs and allows our program to truly focus on our mission. The customer service through Michelle Crisp has been five star since day one. She is professional and knows how to get us what we need in a timely manner so we can continue to focus on our day to day tasks. I have worked with many of the larger software platforms and this is user friendly in comparison.

Nachteile:

There is little room for error with this program. You have no way to delete assignments without messing up your entire workflow. It's very difficult to deal with if that happens.

Hailey
admin assistant in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Tracker has what you need!

5,0 vor 4 Monaten

Kommentare: Tracker was a great software for managing business from clients to our own employees. We were able to keep track of tasks and follow up with clients on our project status.

Vorteile:

i liked how easy it was to navigate as well as keeping track of all our projects.

Nachteile:

Tracker seemed outdated compared to other similar software

Julia
Executive Assistant in USA
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great ATS software

5,0 vor 3 Jahren

Kommentare: Always helpful whenever I have questions or issues.

Vorteile:

Great for keeping up to date with the staff's activity regarding our own clients and candidates.

Nachteile:

Creating the best reports for our own needs, but my contact at Tracker helped tremendously.

Patrick
General Manager in USA
Personalbeschaffung & -besetzung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

One of the Best in the Business

5,0 letztes Jahr

Kommentare: Tracker has helped our company smoothly transition into a new ATS/CRM system with no loss to our production, this has been huge! With the new automations, and streamlined processes, our companies internal communications has skyrocketed. Our recruiters are happier, and our company is flourishing.

Vorteile:

When we started our search for a new ATS/CRM system, we developed a 120 point checklist to find a product that met our needs as a recruiting agency. Overall, I had reviewed over 70+ products and had done 35+ demos of various ATS/CRM systems. Tracker came out on top and met every point we needed. Where Tracker excels is its customization features, ease of use, and fantastic customer service. We had an extremely smooth transition from our previous system, thanks to the support of Tracker.After reviewing so many systems, we found a few things that made them the differentiator. First, they are a US/UK based company who have been established for years. Their support services are robust, and their product is very intuitive to pick up and use. This has allowed for easy ramp up time for new employees. They have developed a fantastic customizable organization system on both their ATS and CRM platforms. All aspects of the system work harmoniously together. In the past few years, it is easy to see a huge change in their development, and they have provided a steady streams of updates to differentiate itself as one of the top software programs for recruiting. They provide fantastic automations and sequencing, as well as full mass-email campaign support. Additional perks include video interview integration, detailed reporting, and capability to support all types of recruiting (exec, direct, staffing, etc.). I highly recommend this product to any recruiting firm!

Nachteile:

The problems associated with Tracker are mainly due to growth. They are growing quickly, and sometimes their servers slow down slightly, as they grow and continue to invest in their servers, the better this will become. The one major request would be autosaving! Tracker provides alerts when needed to save, but it would be incredibly beneficial to allow autosaving both on record pages, as well as email drafts. Overall, the product is fantastic.

Chrystie
COO in USA
Unternehmensberatung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Partner

5,0 vor 9 Monaten

Kommentare: Overall, Tracker is a great partner to our company. They continue to work with us and discover ways to work more efficiently.

Vorteile:

Tracker's willingness to listen and make changes based on our feedback has been great. It truly feels like they are a partner to us and not forcing us to fit into the parameters of their software. Transitioning to a new software after 22 years with the same ATS was nerve wracking, but we never felt like Tracker left our side. Customer service is top notch.

Nachteile:

With over 20-years of data, not all of our historical info mapped correctly. There was quite a bit of clean-up, but that is due to the 2 different types of softwares. Any major issues were addressed by the Tracker team and they worked with us to figure out how to correct them on the back end. Initially, there were a few items that we weren't thrilled about (hyperlinking, opening separate windows, timing out, etc.), but Tracker addressed these issues quickly and we were able to work through the system faster.

Antwort von TrackerRMS

vor 8 Monaten

Thank you so much for your review and feedback, Chrystie!

Aman
Aman
Researcher in Indien
Verifizierter Nutzer auf LinkedIn
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Streamline Your Work with Tracker Software

4,0 letztes Jahr

Vorteile:

I like most about Tracker software include its user-friendly interface, customizable workflows, robust project management features, and real-time collaboration capabilities. Additionally, Tracker's ability to integrate with various tools and platforms, such as GitHub and Slack, makes it a versatile and convenient solution for teams and organizations of all sizes.

Nachteile:

I have encountered with Tracker software include a steep learning curve for some of its more advanced features, occasional glitches or bugs in the software, and the lack of some features that may be available in other project management tools. I find that the benefits of using Tracker outweigh any potential drawbacks, and the software continues to be a popular choice for teams and organizations looking to streamline their workflows and improve collaboration.

Antwort von TrackerRMS

letztes Jahr

Thank you so much for the review and honest feedback! Great to hear, and will certainly share with our teams. Cheers!

Erin
Staffing Specialist in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Tracker review

5,0 vor 7 Monaten

Vorteile:

Being able to access the database via internet

Nachteile:

Having to save everytime, in case I forget then I lose information

Antwort von TrackerRMS

vor 7 Monaten

Many thanks for the review Erin, I'm so pleased you're enjoying Tracker! Regarding your "Con", there is a setting called "Confirm Before Leaving Unsaved Records" that you can enable to help with this. Speak to your super user or our Success team for more details. Thanks again! Andy CEO

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Consistent tracking

5,0 vor 6 Jahren

Kommentare: Overall it is a great software. I think if searching for a candidate or a job was easier it would make the software a lot more efficient

Vorteile:

I like the option to add documents to a candidates profile

Nachteile:

It is a little tricky searching for candidates and added jobs.

Theresa
HR Coordinator
, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Time sheets feature

4,0 vor 7 Jahren

Kommentare: We use an Employee Login button on our web page that is superb! Candidates easily link to the Tracker site to open a time sheet. Great!

Vorteile:

Connection to customer support by two ways: tickets and call-in service. Either connection gets results within a short period of time.

Nachteile:

Because candidates don't always pay attention to where they list hours, on the time sheet weekly entry screen, the order of the Planning Tasks that list on screen could change from Alphabetic to most common- Regular Hours line then OT line then others

paul
president
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great exp working with Courtney Harchak helping us to build out and customize the tracker for our workflow.

4,0 vor 7 Jahren

Kommentare: love the tool, user interface, customer support.
would like to work with team to continue to leverage the tools & resources.

Vorteile:

ability to customize settings, simple easy to use UX and small company feel when i needs support! able to use for sales team & recruiting team.

Nachteile:

inability to integrate with linkedin. does not seem to seamlessly link to 3rd party tools (i could be wrong!)

Vera
Director of Operations in USA
Personalbeschaffung & -besetzung
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice

Highly recommed TrackerRMS!

5,0 vor 9 Jahren

Vorteile:

We started using TrackerRMS in February 2015 after having evaluated about 15 other options. We spent a great deal of time evaluating Applicant Tracking Systems to ensure we were selecting the right software that could meet our requirements and equally important a company who stands behind their Customers by providing premium Customer Service. TrackerRMS was undeniably the hands down winner. TrackerRMS offers an extremely intuitive, clean, and easy to use design and navigation which was of primary importance to us to ensure our team would be able to learn the system without impacting recruitment efforts. Most of the other Applications charge per feature whereas with TrackerRMS, they were included in the base price. We have been particularly impressed by the flexibility and usability of the system.We no longer need to update dozens of manual Excel spreadsheets due to Tracker's customizable reporting.

Nachteile:

I honestly can't identify any weaknesses in TrackerRMS. The best part is the TrackerRMS team continually listens to our feedback and implements upgrades frequently so all clients can leverage. We really feel like we are in a relationship with TrackerRMS and that says a lot.

Carrie
Operations Management Specialist in USA
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great tool

4,0 vor 5 Jahren

Vorteile:

Always growing and improving. Loving how you can get to the candidate's job placement record directly from their profile now.

Nachteile:

The lag time. Also, the reporting tool is not easy to use as well as creating custom dashboards. The calendar is not easy to read or use.

Tibisay
Project Manager in Kanada
, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

The experience is always great

5,0 vor 6 Jahren

Kommentare: Customer support has been very helpful and it is a great pleasure to speak with her, she is always ready to help and always with good energy and lots of patience.

Vorteile:

I'm still learning about the product, but it seems to be easy to use and straight forward. It has excellent features and allows you to track the emails to the system, create new contacts from outlook, which save an incredibly amount of time. It also has metrics and analytics features to track performance and create reports as well as help us have a lot of information for our advantage.

Nachteile:

I need to have more practice and knowledge about the overall product experience before forming any opinion on what do I like least. The only thing is that you have to work on a search or a client at a time, and you have to go back to a different search or client every time. The other system allowed you to see everything on one screen and drag and drop resumes easily to the jobs.

Denise
Client Services Manager in USA
Personalbeschaffung & -besetzung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Wonderful customer service

5,0 vor 6 Jahren

Kommentare: Staffs are extremely knowledgeable and very professional. I have been working with her to learn and refine our reports and her teaching ability is excellent.

Vorteile:

Easy to use and input candidate records in tracker. Also, very easy to do reporting or graphs. overall happy

Nachteile:

Some fields aren's able to be separated or used in portions but probably could have if created differently at the inception.

Scott
Director of Sales & Recruiting in USA
Personalbeschaffung & -besetzung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great product, Excellent customer service

5,0 vor 6 Jahren

Vorteile:

- Customizable, but with a functional starting point (i.e. don't have to design it completely from the ground up when onboarding)--so it's easy to license and start using, if you want - Excellent ongoing customer service after onboarding - Helpful dashboards and "To Do" lists keep you easily on top of performance and revenue-driving activity - Great visibility between users - Great, user-friendly integration with MS Outlook

Nachteile:

- Has some nuances that need to be done a specific way, so that can take some "getting used to" - Some information can be entered multiple ways, but that can create ripples in other ways unknowingly, so it's important to review best practices when learning the system's finer points

Shelby
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice
5,0 vor 11 Jahren

Kommentare: As an executive formerly responsible for a very large scale deployment of Salesforce.com, I am extremely familiar with all the risks, rewards, capabilities, and limitations of CRM software. Upon joining OHS it was immediately clear that we had outgrown the configuration of our legacy Salesforce implementation and needed to pursue a common operating platform that our various service lines and business teams could collectively use to manage their activities, but without breaking the bank! To identify the right partner for our organization, we elected to undertake an extremely robust market level analysis. Our goal was to find a product that afforded us a high degree of flexibility, while maintaining ease of use and ease of administration. And provided comprehensive functionality with an affordable and fixed total cost of ownership. We evaluated 60 different products in total - Tracker RMS was the hands down winner. Tracker offers an extremely intuitive, clean, and easy to use design and navigation. Included in the base product are functionality and features that you almost always have to purchase separately or pay more for elsewhere. And the Tracker customer service support is, quite frankly, among the best I've seen. I would strongly recommend Tracker in both my capacity as a current user, and a long time IT executive and buyer of software systems.

Kathryn
CEO in UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice
4,5 vor 11 Jahren

Kommentare: Our previous CRM system didn't have the functionality we required to cope with pressure of time constraints and managing data from multiple places. After trying 8 CRM systems against a criteria that was designed to improve efficiency, increase lead tracking and drive sales, Tracker was the only one that met our criteria. Since signing with Tracker, the process has been remarkably smooth, data was mapped and transferred very quickly with no glitches. We were looking for a software system that would provide rich data for business improvement and would reduce the amount of time consultants spent searching for relevant information. We also wanted a system that would document sales pipelines and forecasts and link it to daily activity - Tracker was the only system we trialed that did all of this. Getting used to using it has had some frustrations, only because learning something new takes a little getting used to. The daily training sessions have proved particularly useful and the support team at Tracker are organised and swift in resolving any amendments that need making once you get to know how it works and how you want it to perform. The best part of Tracker is that it sets up workflows that are important as part of the recruitment process, improving adherence to compliance. Love it and would recommend.

Karen
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice
5,0 vor 11 Jahren

Kommentare: We started using Tracker RMS over two years ago after having looked at several other options, including Sales Force and other well-known brands; we hadn't previously had an official CRM system, but did have carefully constructed spreadsheets which were stored locally on our server. We chose Tracker RMS because it was really easy to use, the support we got from the technical support team was exceptionally good during our trial sessions, and it had great functionality. Having decided to buy, the implementation was good - there a few oddities but they were in the main at our end and the Tracker RMS team were brilliant at helping us get things sorted, as well as very patient. The benefit of having the Tracker RMS system was brought sharply home when later in the first year of use, a senior member of our marketing team was off ill for several months; previous to having Tracker RMS we would have struggled to keep on top of the required sales leads and follow-ups, but having the system meant someone was able to pick up from our usual representative seamlessly. Moving forward, the system has proved very valuable for tracking the life cycle of projects and for targeting new areas for possible business. The functionality is really good and we have recommended the system to a number of our contacts.

Nate
Owner in USA
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Exceeded Expectations

5,0 vor 6 Jahren

Vorteile:

The team at TrackerRMS has thought of just about everything for their CRM. You can tell the system was designed by professionals that have expert level knowledge with the staffing/consulting industry because every function has a purpose. What separates them is their customer service though. Everyone who I've interacted with at TrackerRMS has exhibited a true vested interest in our success. Our Client Success Manager has been absolutely great with our transition - she very responsive and goes above and beyond to make sure we have everything we need. I highly recommend TrackerRMS.

Nachteile:

Tough to think of a con so far. Any minor cone seems to be getting addressed in their upcoming new version which we are all excited about.

Jodie
General Manager
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

An excellent start.

5,0 vor 7 Jahren

Kommentare: From Sales and Marketing to Applicant tracking and recruiting TrackerRMS does all of the functions that are required.

Vorteile:

TrackerRMS combines all of the components that I need to operate a successful staffing agency. From tracking the sales and marketing to the applicant tracking and placement.

Nachteile:

The tracking on the financial end is very complex and difficult to set up so gauging profit and loss is cumbersome.

Lucas
Chief Operating Officer in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Workflow Dream

5,0 vor 6 Jahren

Vorteile:

I love how all the features can be connected. I love how easy it is to find the resources to accomplish your goals and learn everything you need to about succeeding with the software.

Nachteile:

Sometimes there is one extra step that can offset the connectivity of the software. If you dig through the tutorial videos or give Tracker a call they are incredibly helpful.

Jeff
Director of Sales and Recruiting
Personalbeschaffung & -besetzung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

TrackerRMS has all the bells and whistles at a great price

5,0 vor 7 Jahren

Kommentare: Excellent customer service every time I have called or emailed the sales or support team!

Vorteile:

Easy to use with a feel and look of new technology vs other recruiting databases that feel and look old school databases.

Nachteile:

None. We have been using TrackerRMS for 6 months and learning new and cool features every day that are other database did not have.

Cami
General Manager in USA
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great CRM and ATS Tool

4,0 vor 6 Jahren

Vorteile:

That it allows us to use one tool for both candidate and client side of things, along with a lot of other features.

Nachteile:

Although you have reporting capabilities, the way the tables are setup is a bit confusing and doesn't allow for building more robust reports.