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Über Phocas Software

Phocas Software bietet ca. 1.600 Kunden weltweit eine unternehmensweite und branchenspezifische SaaS-Datenanalyse-Lösung.

Erfahre mehr über Phocas Software

Vorteile:

The ease of use of Phocas is what puts it at the top of our list for BI software.

Nachteile:

So much at once is hard to take in and learn all Phocas can give you. Too much data can be overwhelming.

Bewertungen zu Phocas Software

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,3/10

Phocas Software hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 127 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (127)

Ashikur
Ashikur
Data Analyst in Bangladesch
Verifizierter Nutzer auf LinkedIn
Internet, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Brilliantly powerful BI solution

5,0 vor 3 Jahren

Vorteile:

Phocas is pretty easy to use, even to the not nerd people. It's interface is intuitive.

Nachteile:

Dashboards can use some more features. Other than that all looks good.

Rhys
Purchasing/IT in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas Changed Everything for US.

5,0 vor 3 Jahren

Kommentare: As I said in my Pros section, we are making data driven decisions now and our sales reflect that. Also, their customer service team is top notch and more on the ball than any other software company I have dealt with in recent years.

Vorteile:

Before we migrated over to Phocas we were using MITS which was very clunky and very slow. Because of these reasons most of us never really touched it. That meant that we weren't utilizing data when making decisions and more using our gut. Since implementing Phocas our decision making has been data driven and we are making smart choices and it shows in our sales.

Nachteile:

The only con I can think of had really nothing to do with Phocas. We had a rough time when we switched ERP systems. But the issue was with the ERP company and not Phocas.

Ken
Business Analyst in USA
Großhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good BI Tool, Not Great

4,0 vor 3 Jahren

Kommentare: Good, basic BI tool that can give sales teams good information to understand their customers and opportunities to grow sales and margins.

Vorteile:

Easy to pull in our ERP data. Good to summarize trends and KPI metrics. Matrix feature is great to find correlated products "like" customers aren't buying. Ability to filter (called "Focus") on a dimension and all of the widgets within the dashboards will update to just show the info relative to that filter. Ability to quickly change dimensions and measures to show information in different ways. The customer service department is awesome - will help whenever and however they can.

Nachteile:

Custom calculations are hard to use. Graphing tools are not robust (i.e. no data labels, data tables, combo charts are limited, etc.) Needs an additional user license that fits in between the Viewer and Full Licenses to give additional user features like exporting, but not the ability to design dashboards. Formatting and sorting the data is below average. The back-end Designer tool takes awhile to master. Wish there was a handbook or instructions on how to use the different features of the software.

Jorge
IT in USA
Medizinische Geräte, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Best BI Tool

5,0 vor 5 Jahren

Kommentare: I love it, since we really started using phocas(last pug conference) I have decreased the amount of crystal reports by at least 75% or more.

Vorteile:

This software allows me to gather databases from all over the organization and present the, to our users via dashboard/report or let them drive their own reporting.

Nachteile:

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague

Chris
CFO in USA
Großhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Phocas Review

5,0 vor 3 Jahren

Kommentare: It is the primary tool for our management reporting.

Vorteile:

It's intuitive and easy to navigate. Gets to the answers quickly.

Nachteile:

The dashboard graphics/colors do not have as much visual pop as other apps.

David
Director of IT in USA
Großhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Wholesale distributor review of Phocas

5,0 vor 3 Jahren

Kommentare: Great!

Vorteile:

Ease of use Speed to market (straightforward deployment)

Nachteile:

Cloud version response time gets a little sluggish here and there but not too often.

Adrian
Director in UK
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for BI and KPI management

5,0 vor 7 Monaten

Vorteile:

We use Phocas for all our reporting across the business. The ability to make any dashboard visible on an external link has allowed us to use it for our wall board reporting throughout the business - making the numbers visual has helped to make them understandable. Using Phocas for reporting on spend breakdown couldn't be easier, and beats using alternatives like excel or similar!

Nachteile:

I guess if there's one thing Phocas could do better, that is modernise the dashboard graphics - the options feel quite restrictive.

Aman
Aman
Researcher in Indien
Verifizierter Nutzer auf LinkedIn
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Phocas Software: An In-Depth Review of Business Intelligence and Analytics Solutions

4,0 vor 2 Jahren

Kommentare: hocas Software is highly regarded as an effective business intelligence and analytics solution due to its user-friendly interface and customizable dashboards that enable easy data analysis and interpretation, even for non-technical users. The software's fast analytics capabilities are also a major advantage, making it ideal for businesses that need to process large amounts of data quickly and in real-time. Users have praised the software for its reliable performance and usefulness in facilitating data-driven decision-making.

Vorteile:

Phocas Software is praised for its simple and intuitive interface, which enables me to navigate and analyze data in various ways. This feature is especially beneficial for businesses without dedicated data analysts, as it helps non-technical users to access and comprehend their data with ease.

Nachteile:

Some users have pointed out that Phocas Software's integration options with other systems and tools are limited. This can be problematic for businesses that use various applications as it would force them to switch between different platforms to access all their data.

Antwort von Phocas Software

letztes Jahr

Hi Aman, thanks for leaving a review of Phocas. The key to making our system easy to use for complete exec, finance, ops and sales teams is the way we setup integrations with ERPs and other business systems to run automatically. If there is a system that you're really missing in your platform, get in touch and and we'd love to see what we can do to give you easy access to all your business data. Warm regards, Mike Hills Global Head of Customer

Robin
Project Manager in USA
Logistik & Lieferkette, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for inventory & sales management

4,0 letzten Monat Neu

Kommentare: Overall Phocas is a great tool for analyzing and comparing sales data, inventory analysis, and revenue tracking.

Vorteile:

The functionality to build custom reports with easy to choose options.

Nachteile:

At first it takes some use to familiarize with all of the options and choices, almost too many options, but once you get the hang of it, and save custom options it's great.

Ray
Store Manager in USA
Großhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Without Phocas, I would lose my focus on productivity

4,0 letzten Monat Neu

Vorteile:

The ease of use and ability to drill down to the exact detail you are looking for. Also the quickness with which it sorts and organizes the information is a great feature of the software.

Nachteile:

At first, it seemed a little daunting, but the tutorials and guidance tools they provide allow the user to learn the ins and outs at a rapid pace

Josh
Director of Supply Chain in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas is a necessity!

5,0 vor 3 Jahren

Kommentare: Fantastic. [SENSITIVE CONTENT], our Customer Success Consultant is amazing. She's readily available and knows exactly what she is doing. Their support staff is also very accommodating and knowledgeable. We've dealt with other software companies and they take their time and treat you like they don't need your business and
over charge for routine services. Phocas is a true partner. A couple projects that were able to be successful with the use of Phocas is: Customer Stratification, Gap Analysis, Daily Inventory Analysis (Which was huge for this last year) and our Dead Stock process.

Vorteile:

The ease of use. As an admin of Phocas, it was very easy to get our staff onboarded and very comfortable with day to day usage. If the staff isn't going to use the tool, then it's worthless no matter how great the data is.

Nachteile:

Phocas is great at listening to our issues and roll out timely updates to add new features or fix issues.

Anthony
Technical Compliance Manager in UK
Elektrische/elektronische Fertigung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas data management

5,0 vor 2 Jahren

Kommentare: I have used Phocas for 5-6 years and use most days. The deep diving of data speeds my reporting time two-fold. Accurate and reportable data.

Vorteile:

I enjoy the ability to phocas into different datasets whilst viewing another, for example the product, credit note type BY each customer.

Nachteile:

Available training for new users. I have several years and was shown with a 'hands on approach'.

Antwort von Phocas Software

letztes Jahr

Hi Anthony, thanks for taking the time to review Phocas. It's great you keep getting so much use out of our platform, and are able to quickly track down details on products and credit notes per customer! Hopefully you're familiar with our library of how-to videos that cover various aspects of Phocas products - we regularly update it at https://www.phocassoftware.com/academy. Also your account manager will be in touch if there are any other relevant training sessions for new users that we think your team could benefit from. If you require assistance or have any further suggestions, please send us an email at hello@phocassoftware.com Warm regards, Mike Hills Global Head of Customer

alan
Business Improvement Manager in UK
Maschinenbau oder Wirtschaftsingenieurwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cost effective Management Information

5,0 vor 5 Jahren

Kommentare: This replaced "hand crafted" Excel and VBA sheets over a 10 day period to the consumer , we then developed Phocas to suit our needs and one drop of data updates all users with all views in 1 day.

Vorteile:

Ease of use , ability to develop our own customised views , one change updates all consumers of the views , scalable - we can add more data and create relationships to enrich existing views to the consumer , Enable better decision making data in dashboard views allowing the consumer to pic and choose what is important today . We have never looked back - we chose Phocas in 2013 to feed our front end business with tailor made views of data to enable swift decision making - we developed our support team to self create views from data feed through to data visualisation - this replaced our Excel and VBA sheets that were people hungry to produce - now we simply load our data periodically and the consumer can a see "all they want to see when they want to see it "

Nachteile:

Understanding how the background of the product , as we decided from day one that we would be self sufficient in all our development needs and not many businesses had taken this approach with Phocas at that time.

Amber
IT Support in UK
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic bit of kit

5,0 vor 2 Jahren

Vorteile:

I love from an IT admin point of you how it allows users to build their own reports. Previously we had to write sql queries to get users the custom reports they required. Now users are confident to go in and have a go themselves. The software training academy and weekly live training sessions has allowed users to pick up the software easily.User friendly, very powerful tool. Always new features being added.

Nachteile:

I believe their appears to be a bit of a backlog with the dev team currently so a few bugs aren't being resolved as quickly as they used to be.

Antwort von Phocas Software

letztes Jahr

Hi Amber, thanks for taking the time to leave a review, we love that managed to we've free you up from writing SQL queries every time a custom report was required! Our team works hard to quickly resolve issues and fix any bugs that our users find, so please let us know if you have anything in particular that isn't quite looking right: hello@phocassoftware.com Warm regards, Mike Hills Global Head of Customer

peter
Senior Business Line Manager in UK
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick data analysis that creates easy talking points and business opportunities

4,0 vor 2 Jahren

Kommentare: My experience is that the software is a major tool in my working day that allows me to tackle many business questions and come up with a solution or talking point via the data.

Vorteile:

The Product is easy to use, clear and concise with a good simple view of the data.

Nachteile:

Maybe some more different style's of graphs would be good.

Antwort von Phocas Software

letztes Jahr

Hi Peter, thanks for taking the time to leave us a review, we love that you're able to quickly get to actionable data with Phocas. If you have any graphs or gauges that you are really missing from your dashboards we would like to know more - you can always email us at hello@phocassoftware.com Warm regards, Mike Hills Global Head of Customer

JJ
Sales Analyst in USA
Baumaterial, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Analytics in today's business environment

5,0 vor 5 Jahren

Kommentare: My overall experience with Phocas has been good from the start. They are prompt in with a response when you have an issue and will help you get the results you are looking for when utilizing custom searches and in-depth calculations.

Vorteile:

Phocas is incredibly easy to use and helps you dig into an type of business analytics you can think of for your business.

Nachteile:

There are not many of CONS that I have with Phocas, but the biggest issue I have is the lack of graphics for dashboards and the ability to truly customize those graphics. Also, the graphics can be a little quirky at times.

Shirley
Financial Controller in Australien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Game Changer!

5,0 vor 5 Jahren

Kommentare: the data from using Phocas has driven many key marketing and sales decisions with only positive results. We are now moving forwards in obtaining more data from our stock and purchasing databases to assist our Operations teams.

Vorteile:

the ease of obtaining information in a usable way, and the speed at which we can get analysis of the data has been a game changer for our business! The dashboards are key for our teams and the alerts take the day to day thinking out of my hands!

Nachteile:

There is nothing negative about this software from my perspective!

Donna
Pricing Specialist in USA
Elektrische/elektronische Fertigung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Powerful tool for all level of users!! Simple, Intuitive, and Flexible!

5,0 vor 3 Jahren

Kommentare: Very user friendly, lots of learning opportunities, great customer support, very intuitive.

Vorteile:

I love the ability to customize your data. I can run a high level report to summarize data another employee may need and with a few clicks can drill down to the details needed to create a more in-depth analysis of the data. I also love the flexibility of changing views, measures, dates, etc. with ease without starting from scratch.

Nachteile:

I honestly can't think of anything I don't like. Customer Service in very customer-centric and work to use feedback to always make improvements.

CHRISTOPHER
Manager in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas Software review

5,0 vor 5 Jahren

Kommentare: Sales and profit information by customer and product line is instantaneously available. I do not know how we functioned without it. Grat tool to analyze sales and profitability

Vorteile:

Information Availability and speed of access to queries

Nachteile:

We cannot link our customer price matrix database to our sales information

Bo
Business Intelligence Analyst in USA
Großhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas - Best Data Investigation Tool I've Seen

5,0 vor 3 Jahren

Kommentare: I love Phocas and would recommend it to businesses. Especially if you're a small or mid-sized business without a fully fleshed out data department.

Vorteile:

Phocas makes it very easy to get data out in front of people. Users don't have to be super smart with data, however if they are at least mildly smart with data then it isn't just an easy solution to get data in front of them but then becomes incredibly powerful. Users will feel empowered to be able to dig into anything from high level sales to individual transactions.

Nachteile:

The visualizations on Dashboards is lacking and could be improved. Also if you have some incredibly complex calculations then sometimes the way to implement that in Phocas isn't super straightforward.

Cyndi
Pricing Manager in USA
Baumaterial, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas BI

5,0 vor 5 Jahren

Kommentare: We are an Electrical Distributor. We use Phocas in every facet of our business to pull data about sales, inventory, products.

Vorteile:

Easy to use and understand. Logical thought processes to pull your data.

Nachteile:

When using the Nesting feature you have to be right on the "Drag here" in order to have your other dimension stick. Sometimes you must try three or four times before it holds.

Derek
Sales Technician in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Feedback

4,0 vor 3 Jahren

Kommentare: Its been nicer to have all the information shown in 1 spot in a easy to read format, still has some areas that could be developed more and make it clearer to navigate through all the information available.

Vorteile:

The charts and graphs are easy to read and understand

Nachteile:

Its hard to navigate drilling down into the sub category's to sort information.

Jerry
Director of Operations in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and learn. Powerful, but not intimidating.

5,0 vor 8 Jahren

Vorteile:

This software deals with large amounts of data with exceptional speed and simplicity putting relevant data at your finger tips. Easy to convince people to use

Nachteile:

Limited in complex searches. CRM is Limited. Whenever you get a software that offers simplcity, there is some sacrifice on flexibility, but it is worth the sacrifice

David
Director in Australien
Baumaterial, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Phocas review

5,0 vor 5 Jahren

Kommentare: We have improved margin, customer retention, staff output and much more.

Vorteile:

Data is very powerful when used properly. Easy to use once leaned and it's extremely quick to extract important data.

Nachteile:

Some bugs still sit in the software. Not a lot but they are annoying when they do pop up.

Joseph
Systems Programmer/Analyst
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great product

5,0 vor 8 Jahren

Vorteile:

Very easy to get to the data that we need. We have used this product for about 5 years now and it works great.

Nachteile:

It takes a little bit of setup but most of that was just trying to decide what data we wanted to get to. Other than that no real problems.