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Über MYT SaaS

MYT bietet eine Cloud-Plattform für Reiseveranstalter und DMCs und deckt den Betrieb, das Backofficemanagement, Marketingtools und Berichterstattung ab.

Erfahre mehr über MYT SaaS

Vorteile:

Designed with a hight level of knoledge about the tourrism specificities. Userfriendly interfaces, Many features, hight flexibility, easy repoting with a connection with Power BI.

Nachteile:

Fixing generic problems in the MYT Un clear developing schedule time for solving problems Costumer service availability.

Bewertungen zu MYT SaaS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,2
Funktionen
3,8
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,4/10

MYT SaaS hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 17 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (17)

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Nutzerbewertungen filtern (17)

Dorota
Dorota
Executive Director in Polen
Verifizierter Nutzer auf LinkedIn
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very nice and user friendly software

5,0 vor 11 Monaten

Kommentare: Overall I'm happy with MYT SaaS. All team is still developing new features to fit to travel business and help tour operators to optimalize a time of work and make to manage all requests in the easier way. They are professional and know travel business very well. The whole system is well prepared for tour operators specializing in tailor made services and creating unique itineraries.

Vorteile:

Easy to useVery helpfulOptimalizing our workBeautiful itinerariesDifferent templates

Nachteile:

Some features need tutorials showing how to use them.Customer service needs to be improved.

Eyal
CEO in Israel
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

MYT - move to the 21st century!

5,0 vor 11 Monaten

Kommentare: First, the system works and is stable.Secondly, the MYT team is AMAZING! We talk with them every week, and always get prompt solutions for our needs. On many times - they call us! If I had known this earlier, I wouldn't even check most of the features.. that's the most important in a software vendor that delivers the core system of a commercial company.

Vorteile:

Easy to use;Allow use of templates for days and for trips;Beautiful PDF itineraries;Oriented for the FIT tourism market;

Nachteile:

The absence of cross-system (cross-supplier) product management (I know they are working on it).The use of general suppliers is somewhat 'unnatural'.

Doron
Operation Manager in Israel
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Research questionnaire for learning

3,0 vor 11 Monaten

Kommentare: it puts organize in the company but its nut brining us to A force multiplier costumer booking.Things that need to be fixed are waiting to long :( solving communication problems ....

Vorteile:

Booking processorganization company products

Nachteile:

fixing generic problems in the MYT Un clear developing schedule time for solving problems Costumer service availability

Elad
Logistics Specialist in Israel
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Feedback

4,0 vor 11 Monaten

Kommentare: As someone who uses MYT every day and during most of the day, I can say that I really connect with the software and work with it very efficiently.During my time in the company, I helped to change processes to those that would be suitable for working correctly with the software.With time and experience, I understood the logic behind the system and today I feel very comfortable helping in all the areas of the company.

Vorteile:

The customer account management part is fast and efficient.Once you understand the logic behind the software, you can proceed easily without asking too many questions.

Nachteile:

The part of the quote is not friendly and makes it difficult for the agents in the company.In addition to this, in my opinion it is useful to improve the visibility of the outputs for customers: programs and links for payment mainly (looks like spam).Regarding order management (vouchers): At the moment there are very few suppliers who are willing to deal with us through the system in matters of voucher availability and approval.It will take time for it to help us and save time.

Nicolas
Resp. Transfo. Digitale in Frankreich
Bürgerliche & soziale Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MYT : the game changer !

5,0 vor 2 Jahren

Vorteile:

Designed with a hight level of knoledge about the tourrism specificities. Userfriendly interfaces, Many features, hight flexibility, easy repoting with a connection with Power BI. Always improving !

Nachteile:

Issue we had to comply with French accounting, and time we had sometime to wait for improvements, but mainly due to a COVID pandemic situation.

Antwort von Manage Your Trip

vor 2 Jahren

Merci Beaucoup Nicolas. As always Thank you so much!

Rannveig
Managing Director in Island
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MYT for Obeo

4,0 vor 2 Jahren

Kommentare: Couldn't be happier that we chose MYT as our system, overall we are incredibly happy with the service and product.

Vorteile:

The itinerary & voucher creation in the system is perfect, saves us a lot of time and looks very professional and sleak. What we also like about using MYT is the endless support from [SENSITIVE CONTENT].

Nachteile:

The proforma/invoice creating is too slow / it wastes a lot of our time.

Antwort von Manage Your Trip

vor 2 Jahren

Rannveig, Thank you so much for the review! We hope to improve the pro forma / invoice generation by the end of this year! Thanks a lot!

Liran
CEO in Israel
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

4,0 vor 11 Monaten

Vorteile:

The fact that we can generate any itinerary we want, with maximum flexibility

Nachteile:

The registration forms and its module isn't good enough: complicated, not easy to use and has a lack of flexibility

Sheri
President in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ease of using Manage Your Trip

5,0 vor 2 Jahren

Kommentare: It has been excellent because they work with you in every way.

Vorteile:

It is easy to use and the customer service is very personal. To me this is very important. The program had many features to customize it for our use.

Nachteile:

The booking forms which is an important legal document for us.

Antwort von Manage Your Trip

vor 2 Jahren

Thank you Sheri for the review and comments!! Noted for the booking form!

johanna
Manager - israel division in USA
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

overall good product - in some part there is too much steps to get what we want - but beside that ie

4,0 vor 6 Jahren

Kommentare: the biggest + on this software is that everything i need for group trip is in one place - something that i didnt have before

Vorteile:

the easiest and friendly features - the customer support is really good and available for you - the accounting part is actually easy

Nachteile:

The schedule building - and the additional of the supplier - yes each part is easy but is has a lot of steps and click to actually doing every task

Jodi
Groups in UK
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use

5,0 vor 2 Jahren

Vorteile:

I love that is it easy to use. Easy to amend prices etc

Nachteile:

I don't like that it isn't easy to reduce a proforma to a lower amount than an amount reciepted. It can't be done in one step it takes 3

Antwort von Manage Your Trip

vor 2 Jahren

Thanks for the review Jodi, Your comment is noted as always and the team will get to that to improve that part!

Ronnie
Deputy Genral Manager in Israel
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Satisfactory, but there is a room for improvement in software flexibility

4,0 vor 7 Jahren

Kommentare: Version changes are often made and this makes it difficult for daily work.
The support services are good, there are basic things missing such as the link between invoice and receipt.

Vorteile:

the option of remot working

Nachteile:

There are changes while the trip is going on, the software can not adjust itself once the vouchers are issued

Lior
oprator in Israel
, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Friendly to use after you know all the features.

4,0 vor 6 Jahren

Vorteile:

Once you learn how to use the different features, work becomes easier and faster. Processing new customers and trips, is much better. In the accounting we have a better image of our payments and balance.

Nachteile:

Some features are not relevant for our office and causes time. Some issues are not solved yet (i.e. flights..)

Judith
Sale & Marketing in Israel
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

..

4,0 vor 2 Jahren

Vorteile:

The control of the work, help the team to work in distance

Nachteile:

Too long to make offer need to improve in the accounting part

Antwort von Manage Your Trip

vor 2 Jahren

Thank you for your answers, Judith! Let's set up a session for the Offer part when you can ?

LAUREN
product manager in Mexiko
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

good the proper monitoring and rapidity

4,0 vor 6 Jahren

Kommentare: rapidity
less error

Vorteile:

I think that the software is very simple and intuitive. My life changes thanks this software :) Research very fast.

Nachteile:

We can see all the products of the competitors... and we can't extract our quote There are tabs what we don't use

Jose
Israel
, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good solution for what i was needing

5,0 vor 7 Jahren

Kommentare: Now it is easier to build my itineraries, make a quotations and our reservations.
Also i can manage all my accounting.

Vorteile:

faster and easier than another software

Shay
Group Coordinator in Israel
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Shorashim Experience

4,0 vor 5 Jahren

Kommentare: The main aspect that the system helps with is the contact with the supplier that isnt through different tons of mails.
Also the ability for everybody to be up to date with the current status with the tags and the different statuses bars

Vorteile:

The framework was very conveniant, I could easily navigate through different windows and get things done.

Nachteile:

There wasn't any coherence between the itinerary changes to the Reservations page

Benjamin
student in Israel
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Tour guide

5,0 vor 9 Jahren

Kommentare: Really easy to use. Powerfull tool