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Über Jumbula

Jumbula – eine komplette Plattform für Online-Registrierungen, die Verwaltung von Klassen und Ferienlager und ein Engagement im Online-Marketing.

Erfahre mehr über Jumbula

Vorteile:

It was very easy to integrate Jumbula into our website so customers could register for events.

Nachteile:

Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.

Bewertungen zu Jumbula

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

8,7/10

Jumbula hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 95 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (95)

Andres
Andres
CEO in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Use for after school language program

5,0 vor 5 Jahren

Kommentare: This application was transformative for us and took us from old school to new school in just a few months. We like having our registration held centrally and being able to export it in many different ways. Now that we have a nice setup, next year the effort to setup our new school year registrations will be one forth the effort.

Vorteile:

The application is more robust than I had imagined going in. We use the customized registration forms and an integrated webpage that sits within our corporate site for each of our 40 schools and 100 classes. This seamless workflow has worked really well to register around 800 participants. Integrating Stripe for payments was easy. We use templates for our automatic confirmations and manual confirmations. Adding staff and giving them a view to our rosters through the mobile app is much better than our previous manual paper system. The registration period is full of non standard issues with families. And to make up for that, we are able to edit a registrants content or add a new registrant manually. I took my time setting up our system over the course of 2 months but you will need a solid month to do it right. Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues. I am happy with our purchase so far as I found that I was glued to the dashboard where I could view our realtime registration status through our critical registration period.

Nachteile:

1. There is some quirkiness with the menu clicks that expand or collapse views. 2. The mobile app is new and the data flow from the back end to the mobile app is not robust yet. It needs another release to fully remove our reliance on paper rosters. 3. Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.

Tina
Operations Manager in USA
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Flexible and Customizable

5,0 vor 4 Jahren

Kommentare: Great! They were always prompt in answering email and phone calls. Our onboarding specialist, Ignacio, is very approachable and makes asking questions, training our staff or trouble shooting easy. The platform is easy to use, and there are lots of tutorial videos and articles to guide you through learning their system.

Vorteile:

This software had the properties we needed to sell our program the way we wanted to. We have multiple registration periods a year, and we are able to sell our classes and future classes at the same time - while offering additional merchandise at the time of purchase.

Nachteile:

We wanted to be able to create reports in a more customizable way than is currently available. However, the Jumbula team is very open to suggestions on how they can make their product even better. We felt very heard and are sure that their ongoing enhancements will work out any issues we are currently having.

Sari
Program Liaison in Kanada
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent program for Summer Camps

5,0 vor 2 Monaten

Kommentare: Excellent! It has made it so easy for us to run our camps

Vorteile:

We found the set of Jumbula to be simple, quick and very straight forward. Support was prompt and always helpful! It was easy to have it in Canadian dollars, where other program did not offer us that.

Nachteile:

Setting it up took a bit time, but once we figured it out it all was good!

Antwort von Jumbula

vor 2 Monaten

Thank you for your positive feedback, Sari! We're thrilled to hear that Jumbula has made managing your summer camps easier and more efficient. We're always here to help and appreciate your support. Happy to have you with us!

Elizabeth
Director in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Have potential, but not for prime time if you need more customization, and robust reporting.

2,0 vor 2 Jahren

Kommentare: cannot do proper embedded link so that the url stays under my institution's name. I stopped using it after 6-9 months.

Vorteile:

Support tries to improve, but too slow to have anything happen. Probably because of limited # developer(s). Have potential, and need time to grow. BUT, Jumbula cannot do incorporate proper embed link / iframe as promised right at the sales. I was promised to have that iframe/embed link incorporated, but they never delivered. Since the reporting system is very limited anyway, I stopped using it after 6-9 months. Currently, I use SmartRec by Amilia - FAR more robust and well-thought out. OK.. it costs more than Jumbula; but it is definitely worth it.

Nachteile:

limited customization. Reporting is limited.

Antwort von Jumbula

letztes Jahr

Thank you for sharing your comments with us. We apologize for any inconvenience caused by the missing embedded link or iframe feature. We understand the importance of having registration pages under your institution's domain name, and we regret not fulfilling our promise immediately. We appreciate your feedback on limited customization and reporting capabilities, and we are continuously working to improve these features. Although our system aims to be user-friendly, we acknowledge that it may not meet everyone's unique requirements. We're glad to hear that you have found a system that better suits your needs. Your feedback will be used to enhance our services in the future. Please feel free to reach out to us if you have any further questions or concerns. We're here to assist you.

Melissa
Director in Kanada
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review on Jumbula

4,0 vor 4 Monaten

Vorteile:

easy to use, very use friendly. A lot of customizable options!

Nachteile:

The taxes and invoices are not always consistent, causes team to have to manually do calculations (not too often but it happens, especially when using family credit)

Antwort von Jumbula

vor 3 Monaten

Thank you for your feedback! We're glad you find Jumbula easy to use and appreciate that you leverage its customizable options. We understand the importance of consistency with taxes and invoices and are working to improve this issue. Your input is valuable to us, and we're committed to providing a seamless experience. If you have any further questions or concerns, please reach out to our support team. Thank you for choosing Jumbula!

Mona
Executive Director in USA
Bildungsmanagement, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Newly Transitioned

5,0 vor 3 Jahren

Kommentare: We switched to Jumbula because we had outgrown the features of our previous platform. Obviously, Jumbula is more complex in order to provide many more features. I was able to test much of the system with the 7 day trial before deciding to switch. This was extremely helpful. In addition, the support staff has been amazingly responsive over my first two weeks of transitioning and getting set up.

Vorteile:

Jumbula offers many more features than we had with our previous registration platform. We have only just transitioned but already parents are thrilled with the new ways to view and filter class listings especially the calendar view and managing of overlapping classes. We are looking forward to the mobile app for teacher (not used yet) and the customizable reporting. I love that family credits can be entered and families can choose when/how to use these. The family accounting and invoicing is much improved over our previous platform. The emailing features will allow us to email from the platform rather than exporting to mail chimp.

Nachteile:

The login and security features make navigation a bit challenging. Users with multiple roles must use different emails and logging in and out has created most of our challenges so far. Also, finding the home site landing page is difficult when logged in.

Marc
Owner in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Saves Time, Money, and Headaches

5,0 vor 11 Monaten

Vorteile:

The payment processing fees are saving us thousands of dollars each year. The ease of use and especially the integration with our website is saving us hundreds of hours each year. We are so thrilled we made the switch!

Nachteile:

There are minor inconveniences around a handful of features, but we've easily been able to work around any limitations. The Jumbula team always listens to feedback and makes ongoing improvements.

Antwort von Jumbula

vor 11 Monaten

We are happy that our website widget was easy to use and that our class management software is working well and helping you save time.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Grundschul- & Sekundarbildung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great solution for organizations of any size!

5,0 vor 2 Jahren

Kommentare: After setting up registration and having a few families register, we're really happy with Jumbula! It's made registration and invoicing for our programs really smooth.

Vorteile:

We love that Jumbula streamlines our registration system, putting everything in one place. It makes it easier for us and for parents registering for our programs. Jumbula staff are incredibly responsive and even though we are just a small non-profit they helped us come up with a solution for our unique registration and payment needs that works really well!

Nachteile:

We had a little trouble setting up a payment plan with convenience fees that apply to the installments, but staff were really helpful and found us a workaround!

Inga
Resource and Logistics Administrator in Kanada
Musik, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great system

4,0 vor 4 Wochen Neu

Kommentare: Very supportive team making the migration and transition as easy as possible.

Vorteile:

All the features available help us customize the system to our specific use. The Jumbula support team is responsive and helpful whenever we have questions. They were also very open to creating a custom feature for us.

Nachteile:

The admin dashboard is a bit clunky. They also use confusing language about the pricing so the costs end up being higher than expected.

Antwort von Jumbula

vor 3 Wochen

We're delighted to hear that the Jumbula Platfomr is working well for you and benefiting your company. If you have any questions about pricing, please don't hesitate to reach out. We're here to assist you in any way we can.

Molly
Program Coordinator and Administrative Manager in USA
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Jumbula software

5,0 vor 3 Wochen Neu

Kommentare: I have really enjoyed using Jumbula's software. It is user-friendly and easy to navigate. The video tutorials and the support staff are incredibly helpful.

Vorteile:

It is very user friendly. The tutorials are really helpful and I have been able to answer many of my questions using the videos as a guide.

Nachteile:

Response from the support team at Jumbula can be a little slow.

Justin
Program Coordinator in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Lots of promise

4,0 vor 7 Jahren

Kommentare: Jumbula has a lot of promise as a registration software. It conveniently consolidates your registration, payment, and scheduling needs into one package. Using Jumbula is mostly intuitive - it should be noted that there isn't a full-on user manual, just a handful of tutorial videos, but it's usually quite simple to figure out what's going on by yourself or with help from someone experienced with the program. The flexibility this software allows is impressive, and it is easily molded to your organization's needs. It is easy to set up classes, schedules, and fees, and once you're done with a season, you can easily copy that information into an identical later season. Setting up payments with PayPal and/or Stripe adds a level of convenience for both you and your registrants. You can easily schedule installment reminders and re-send them at any time for overdue accounts. The dashboard provides a neat snapshot of some important numbers like total registrants and the revenue of your programs. Customer Service is impeccable - the staff is always fast, friendly, and helpful whatever your needs. Considering that some pieces are a work in progress - navigation can be counterintuitive, and searches don't exactly work the way you expect them to every time - the folks at Jumbula are very open and receptive to design feedback to create a better product. User feedback is important to them, so feel free to offer constructive comments on the product's design, use, or useful features. Jumbula is already quite powerful at its current price point and is set to improve greatly.

Vorteile:

-A convenient one-stop shop for all of your registration needs -Paypal and Stripe integration -Easy to use -Excellent customer service -Lots of impact for its price point

Nachteile:

-No user manual or FAQs; only a handful of tutorial videos available -Counterintuitive navigation -Search function works inconsistently -Some pieces feel like they're still in a beta phase

Jordan
Environmental Education Specialist in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We are very happy with the Jumbula software; it has made camp registration much easier!

5,0 vor 6 Jahren

Kommentare: Jumbula has made our lives much easier during the summer camp registration process. On the back end, there is very little effort once your account is set up. It has provided nearly every feature we wanted in our registration software. It has made the post registration process much easier as well. Running reports has been very helpful as well. We are very happy with our choice to go with Jumbula.

Vorteile:

Jumbula has nearly every feature necessary for registration administration. It allows easy tracking of registration transactions and participants. It provides easy reporting. It also provides many custom features to meet the needs of the administration staff. The functionality of the software is near seamless. I will also add that the customer support team has been incredible. They have been very patient with me while learning to use the software and always find a solution to any issue that arises.

Nachteile:

We have only run into a few limitations of the software that do not fit our needs. We would like to be able to link this software to our organization's database to transfer report information. There are a few reports that we were unable to customize to fit our needs, however being able to copy and paste info into our database is helpful. There are some aspects that could be improved, but overall this has been a great fit for us!

Sunje
Director in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great registration software

4,0 vor 5 Jahren

Kommentare: Well functioning registration software for a reasonable price.

Vorteile:

Jumbula has reduced the amount of time we spend on our after-school yoga program registration dramatically. It offers many useful features from roster creation to email campaigns, an app for instructors to access rosters and sign students in and out, financial reports, a program calendar, and much more. The registration process is easy for parents. Most of our families sign up repeatedly — once they create an account, they don't have to enter all their information again, saving them time as well. Jumbula's customer support is outstanding, responding quickly to any questions or concerns. We also appreciate that the developers are very receptive to customer feedback and continue to improve the software, adding new features on a regular basis.

Nachteile:

Even though the software is designed well and relatively easy to figure out on your own, a few more tutorials would be helpful. We would also like to see a store feature, and we were told that it is in the works. There is a way to add products in the current version, but it is very limited and does not include any drop-down menus, or features like sales tax, shipping, etc.

Regan
Admin in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Jumbula - highly recommended

5,0 vor 4 Jahren

Kommentare: Responsive, helpful, and open to suggestions!

Vorteile:

This software works great but an even bigger benefit is the support from Jumbula. It's got a few quirks but it's overall easy to use. The folks at Jumbula are amazing to work with.

Nachteile:

There are some limitations if you truly want to integrate the service into a custom built website and we have found a workaround to do so, but keep this in mind. It's a great turn-key solution for the price and for a smaller organization looking for enrollment software. At the moment, we are making due with an iFrame provided by Jumbula but someday we hope they can get the Wordpress widget or some other more customizable solution up and running so we can better incorporate into our website.

Marcia
Owner in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Outstanding Platform & Partner

5,0 vor 7 Jahren

Kommentare: Jumbula has provided an outstanding, customized solution for our registration and information management needs. They have been an invaluable, responsive partner throughout the design, development and deployment of our system. Their multi-layer software enables organizations of all sizes and with diverse needs to find exactly the right fit for their business. The Jumbula staff are undeniably responsive to and genuinely interested in our feedback and requests. We highly recommend them.

Vorteile:

Flexibility to customize to meet our specific needs.

Nachteile:

Not immediately user-intuitive, but the capabilities it provides require a small learning curve on the part of the user.

Liz
USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best classroom registration software!

5,0 vor 8 Jahren

Kommentare: We transitioned to Jumbula this past June after two unsuccessful attempts at customizing our own software. We were looking for an out-of-the-box solution for our families to register for classes and Jumbula was it!

Vorteile:

Jumbula is easy to use on both the front and back ends. Their customer support is personalized and quick to answer questions and make adjustments. Our families have responded very well to the system - it is extremely intuitive and easy to use. We have received very few calls with questions about how to enroll. It meets our program management and accounting needs and they have been very generous in creating several customized reports and functions for us! Also, you can't beat the price.

Nachteile:

Donations are treated the same as any other product and therefore there is no automated tax deductible letter. This said, they are EXTREMELY responsive to customer needs so I wouldn't be surprised if this is included in a release down the road.

Aaron
Owner/Director in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Jumbula Rocks!

5,0 vor 8 Jahren

Kommentare: In the past, trying to manage registration for our classes and camps was a headache. As our programs grew, we worried roster management would take too much time. With Jumbula, creating forms, managing payments and running reports is a breeze. Jumbula has been a game changer for us!

Vorteile:

My business has several different types of programs, from clinics to multi-day camps, Jumbula's software covers the whole spectrum.

Nachteile:

The side bar scrolling down. They also don't have a contact integration for Mailchimp or Constant Contact. Although I wouldn't be surprised if that's on its way!

David
President in USA
Sport, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product

5,0 vor 5 Jahren

Kommentare: Great product that allowed us to manage multiple remote location programs where the local school staff can take attendance and manage a large district wide program for over 1600 students in over 100 schools.

Vorteile:

I really like the ease of use of the product and the company's willingness to update its product to serve our needs. Most of my requests to have something changed with the program was done in less than a month.

Nachteile:

Minor glitches, but it has never hindered what we are doing.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Jumbula is the answer!

5,0 vor 6 Jahren

Kommentare: Fantastic customer service! Love the app as well and love how our instructors can access all their registrations, etc. simply and easily.

Vorteile:

The team at Jumbula have thought of everything! Every time I think something can't be done, I discover that Jumbula has already anticipated it and incorporated it into the program. It's obvious they've done their research and learned from actual people who rely on the program. This is the first program I've used for registration purposes that is simple, intuitive and user-friendly. So happy I stumbled upon it when searching for a new platform to use for this exact purpose. Can't recommend highly enough.

Nachteile:

I needed a bit of hand holding to get started and I still wish there was an option to sell licensed merchandise on the site.

Miles
Office Manager in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good so far

5,0 vor 2 Jahren

Kommentare: Good. Over all UX is friendly, and customer service emails get answered quickly.

Vorteile:

Registration day, I didn't have to manage over 100 phone calls.

Nachteile:

It took a while to set up. I think next year will be easier.

Alex
Director, Owner in Kanada
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Just what we needed!

4,0 vor 3 Jahren

Vorteile:

A perfect way to consolidate all of our outdated paperwork and streamline our registration process.

Nachteile:

There are some areas for functionality that could be tweaked to make the overall user experience better but overall, nothing that would deter me from using this program in the future.

Kris
Director of Education & Development in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Jumbula Software

4,0 vor 5 Jahren

Kommentare: Easy way to do registrations. Monthly calendar is a huge help and add-on!

Vorteile:

Very easy to set schedules, great follow up emails with attached documents

Nachteile:

campaign usage could be altered, can not group my campaigns when they are outdated, can't re-send

Artem
Co-Founder in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

This is it!

5,0 vor 7 Jahren

Vorteile:

Jumbula is extremely efficient software that helps us to properly operate our company. Their support team is very responsive and helpful you are guaranteed to receive an answer with a solution to your question within two hours or so. Moreover, they are open to ideas on how to improve the software and try their best to develop the project. Their price is moderate too! Great value!

Nachteile:

More reporting tools could help. We have multiple locations and cannot run one report that would contain data from all locations.

Jennifer
Committee Chair for ACE in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Sequoia ACE

3,0 vor 7 Jahren

Kommentare: It's become a better product over the last year with added features to build.
It would be helpful to have the parents information be optional for single parents to only complete information once and second parent information be optional to complete.
Otherwise satisfied with the use of product.

Vorteile:

Ease of use once you are familiar with product

Nachteile:

The response time from support could be faster and available on weekends

Antwort von Jumbula

letztes Jahr

Thanks for the feedback! We appreciate your positive comments on the product's improvements. We apologize for any delays in support response time and will work to improve it, including exploring weekend availability. Your suggestion for optional parent information will be considered. If you have any more suggestions or need assistance, feel free to reach out.

Robert
Teacher in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Classroom Management Using Jumbula

4,0 vor 3 Jahren

Kommentare: As a teacher/tutor, the ability to set up my schedule is important. Jumbula has made my job easier.

Vorteile:

The speed of the software has been wonderful! I also appreciate the ease of setting up my classrooms.

Nachteile:

Compared to what I use before, Jumbula is wonderful! Thus far, my experience has only been of a positive nature.