Beyond Erfahrungen

Great Product to Dynamically Price

Kommentare: Works great for my needs. It delivers enough of a revenue boost to well justify the cost.

Vorteile:

Beyond Pricing is just that...it's a superior alternative to Airbnb SmartPricing. Beyond Pricing works on the behalf of hosts...not the platform. This productive definitely increased my nightly rate. It integrates pricing from more sources than the OTAs.

Nachteile:

Beyond Pricing continues to improve and they regularly add features. They aren't every market, and some markets are geographically broad. You can set it and forget it with your high season. I've found the pricing then to be very accurate. In the off season I feel like seasonality can be so hyper-local that it doesn't perform quite as well there. They recently added functionality to blanket discount over their predicted price for dates you set...I'm hoping that helps with some of the seasonality issues.

Tip of the iceberg

Kommentare: We use Beyond mainly for dynamic pricing but we know there are several features we are yet to fully utilize but feel we will be able to in time.

Vorteile:

The dynamic pricing tool works well for what we use it for. We have over 30 listings soon to be 40 before the end of the year and it has helped us stay competitive and capitalize as many bookings as possible.

Nachteile:

The calendar navigation is a bit tedious but recently saw they are making changes to help with that. Looking forward to seeing those changes.

Potential for greatness, but falls short on every aspect, and has costed me significant losses

Kommentare: Cancelled well within my free one month trial. Firstly, beyond pricing should be paying me- a glitch in their system shortly after signing up caused my booking.com profiles, calendars and 3 years of history to be wiped blank and locked out. Beyond pricing is wholly email-based, and has no support line to call when things go pear shaped. Even once they decided to email me back, after over 12 hours of outage, they refused to help fix it, and simply pointed me to their standard FAQ section. 48 hours without booking.com (and without all of the bookings i crucially lost in the meantime, as booking.com is our main source of profit!) and a 6 hour phone call to booking.com’s IT department, and they were able to help get everything unlocked and reopened- while confirming that it had been Beyond Pricing’s fault in the first place. The lost revenue (the exact opposite of what beyond pricing promises!) and the shoddy support soured me to beyond pricing, and I requested to cancel, with the hope of returning in a year’s time once the kinks in their system were worked out. However, over 2 months after cancelling, I was hunted down & chased via email trail by BP employee [SENSITIVE CONTENT HIDDEN] for “missing payment”- for what, you may ask? For bookings made during my 100% free one month trial. [SENSITIVE CONTENT HIDDEN] insisted across multiple emails that yes, my account had been cancelled with them only three weeks after signing up, but I still had to pay for the reservations made prior- even though I was within the free trial!

Vorteile:

I love the concept behind this company, but unfortunately, for the below reasons, cannot and will not recommend, and hope they either get their act together or stop trading immediately, before messing up other peoples’ livelihoods and hunting down pennies to boot!

Nachteile:

Email based, no support line, caused significant losses to my business due to glitches in their system which completely erased my booking.com accounts and calendars, leading my properties to be 2 days off line and to be unable to accept any reservations whatsoever, with any pending reservations automatically cancelled. No help in the meantime- I had to spend 6 hours on the phone with Booking.com's IT department to try and fix Beyond Pricing's glitch, meanwhile Beyond Pricing merely emailed me copy and paste FAQs that were unrelated and unhelpful, after long delays.

Recommended to anyone managing vacation rental units

Vorteile:

The most impactful feature is how easy it easy to connect to the different accounts and set up the prices.

Nachteile:

It would be perfect if they added a feature that would allow for price to sync in different platforms, with a % differential for each one

Great Company definitely increased our revenue

Kommentare: We have had a great relationship with Beyond and couldn't be happier! Love the fact they operate 24/7/365 behind the scene and have increased our nightly rates so we never feel like we are leaving money on the table.

Vorteile:

Increased Revenue and easy to use! Would highly recommend

Nachteile:

Don't really have any cons. We have found our partnership lucrative and Beyond is very easy to use and work with.

Raising the bar

Kommentare: From top to bottom Beyond Pricing is a first class organization in my experience. Their team is readily available and everyone is hands on and willing to jump on the phone and help you figure out a resolution whenever an issue comes up. Highly recommend to anyone who is not a direct competitor of ours.

Vorteile:

Dynamic pricing is something we've done in house for quite a while but no one could keep up with the accuracy and flexibility of Beyond Pricing. They've helped us to raise the bar on what should be expected from a vacation rental manager in our area.

Nachteile:

There is a lot that goes into it, it's not a simple flip the switch and everything is done. There is a lot to learn especially when it comes to explaining it to property owners but their support team is readily available and does a great job of helping you throughout initiation as well as on a day to day basis. It's not a set and forget it system either, I do log in and at least glance at rates daily but that might just be who I am and my desire to have control and understanding of everything though.

This is a great software for our vacation rental business. It helps us stay competitive!

Kommentare: The main benefit is that I no longer have to constantly change rates for different seasons for over 50 rental properties. Beyond Pricing has done all the legwork and adjusts our pricing on a daily basis based on current supply and demand. This is something we could never do on our own, at least not in such depth.

Vorteile:

This software is very easy to use. It also works extremely well with our vacation rental management software and advertising sites. The support is outstanding and the training is great as well. The options make sense and give us a lot of ways to stay booked in a very competitive environment.

Nachteile:

This is not a huge deal, but each of our properties are listed in duplicate due to advertising on multiple sites, such as vrbo, airbnb, etc. We don't have to make multiple changes though. We can make one change to a property rate and that change will travel to the other listings as well. It can be a tad bit confusing at first, but again, not a huge deal.

Loyal Customer!

Kommentare: What I appreciate the most are my monthly meetings with [sensitive content hidden]. She does a great job explaining new features and helping me utilize the software more effectively.

Vorteile:

We have been using Beyond pricing for 5 years now and I love the rate management tools. We are able to customize our rates to meet hour homeowner's individual needs.

Nachteile:

I wish you connected to Marriott Bonvoy!

Don't run an Airbnb without it!

Kommentare: great customer service and fast syncing with my airbnb calendar makes pricing a breeze!

Vorteile:

take s the stress out of pricing my calendar

Nachteile:

some functions are hard to understand but I manage without them for my needs

Amazing STR Pricing Algorithm!

Kommentare: Overall BP is on point! They have helped our rates and occupancy significantly. We have been a loyal client for over 2 years becuase they are making us so much revenue!!

Vorteile:

The platform is user-friendly and easy to manage. The data and stats are very useful in helping us with our revenue management. Customer service and support is excelent.

Nachteile:

I have not experienced any cons and they have always responded to feedback.

Items to consider

Kommentare: Overall I would give it an average rating

Vorteile:

functionality and was simple to set up.

Nachteile:

at the beginning, support was non-responsive

My path on beyond

Kommentare: it has been an incredible path over the 3 years im working with you. i deffinetly will keep working with you for more ime

Vorteile:

i like that i can control the prices, minum price of my bookings. i started to use one time you come at cancun rental vacation expo so right now i have more than 5 properties and i always connected to beyond. of course there are some competitors who charge less but what i see is the value of the product and how increase of bookings i have .

Nachteile:

sometimes is the price, but i know the value that it has over the tecnologhy so i sticked at it. i would like more improvement on the information on demand

Expensive but worth it

Kommentare: It's easy to use, takes a lot of work off my desk, and customer service is generally prompt.

Vorteile:

It takes the guesswork out of pricing, and it's very user friendly.

Nachteile:

I wish I could integrate Beyond with my direct booking website.

Beyond

Vorteile:

I like that I can just let the pricing do its thing.

Nachteile:

I feel like sometimes my prices are too high and I find myself discounting at the last minute.

Got me more money than I could have thought possible.

Kommentare: Overall very easy to integrate into my PMS and I have been thrilled with the pricing. I thought it would get me a few extra dollars but I have been getting daily rates that are 15% - 30% higher than I would have thought to price them. I almost (almost) feel guilty about it.

Vorteile:

Intergration and dynamic pricing have been great.

Nachteile:

I feel that getting the pricing tweaked is too difficult and could be made easier. I also wish it synced faster.

The future of STR's

Vorteile:

Love the fact that market data is constantly looked at and calculated into algorithm.

Nachteile:

Only Con we have is that it only goes out a year ahead and in our business we sometimes book 2 years out.

Love it! Easy peasy!

Kommentare: Great support help when needed, and no problems yet!

Vorteile:

- Calendar is great- Customize tab is a life saver- Reservation gaps is great- Last minute discounts tab is wonderful- Overall easy and wonderful to work with

Nachteile:

Nothing. It's great! If I needed to find one, I'd say the price to use, but that's it.

The best dynamic pricing software for short time rentals

Kommentare: We use it every day for more than 1 year. It made our income increase a lot (at least 15%) even if we are pretty expert in this industry and we know quite well our markets

Vorteile:

The demand forecast, the easy to use and the very effective results report

Nachteile:

it would be nice to have a customizable discount for each day of the week

Excellent pricing software

Kommentare: The customer support has been very impressive. Completely satisfied with their response to my questions and concerns. Good onboarding experience.

Vorteile:

Has helped us fill mid-week gaps better and capitalize on high demand holidays and weekends. We even have a few homes with revenue increases over 50% YOY due to better pricing decisions. Provides helpful market data to make better pricing decisions. Excellent support - lightening fast response whenever I have a question. Helpful when onboarding a new home to get the pricing set up quickly.

Nachteile:

There is a steep learning curve at the beginning and this is not a set it and forget about it software. It does require some hands on manipulation of the strategy based on understanding of the local market.

Great dynamic pricing engine with an easy to use interface

Vorteile:

The interface is very intuitive and user friendly. I can hop into the website and make changes to my pricing in 5 steps. The dynamic pricing works great for special events and does a good job on a day to day level.

Nachteile:

Get an App!! I should be able to view this from an app not my phone browser.

Timesaving

Kommentare: Since we don’t have time enough to manage our daily prices on Airbnb, we were looking for some 3.party solution for this job. We found BtP & we quite satisfied with this product.

Vorteile:

• they help us to set right base price • customization for different period of the year & discount customization for last month

Nachteile:

• Booking.com connection • More detailed customization

Total lifesaver

Vorteile:

Has helped me 10x my growth in my vacation rental property company. Support team is A+. Can't ask for more

Nachteile:

I hate to be nit picky but when I started, the software was clunky. Their support team is great but still I shouldn't have to contact support

A good balance for a Dynamic pricing tool.

Kommentare: Great

Vorteile:

As someone who tried the 3 top dynamic pricing tools. I can only say.. this is the one I use for the last year.

Nachteile:

the pricing sometimes is not the best. I believe they should have a different tier for hyper luxury properties.

Amazing Software but on the pricey side

Kommentare: While it was the only option I knew of in the market, I was happy using the software. As soon as I became aware of other competitors that provide the same service at much lower rates, I switched.

Vorteile:

The UI and general experience using the software is very good.

Nachteile:

If you have multiple properties, reconciling the monthly software costs with each property is time consuming as it is bundled. The 1% fee works out quite expensive when you start doing well and in high season when rates are much higher.

wow you have to use this product

Vorteile:

What we like the most about beyond is that it is so easy to use. Whenever I have an issues they are resolved fast and easy. We have seen an increase in bookings by using beyond.

Nachteile:

I wish it has a simpler way to customize holidays and weekend rates.