Bewertet am 20.2.2019
Ease of use and Centralized Management
Kommentare: Temforce has been a huge help to the management of network and telecom infrastructure. The initial cost savings were eye opening. Any issues and/or feature requests were met head on and resolved by both support and the founder. Temforce is in a class of its own.
Vorteile: Being a global company with multiple locations and services around the world, we had not centralized location to manage circuit inventory and cost. Temforce brought all of that together for us in a simple platform. It brought huge cost savings and visibility to our network and telecom infrastructure.
Nachteile: There were a few minor issues with configuration of the on-premise version. Most resolved in the SaaS deployment. Nothing support wasnt able to help us with.
Bewertet am 29.7.2019
A great way to engage with our customers
Kommentare: I highly recommend Temforce for carriers that are looking for a way to streamline their communication with their customers. We’ve be able to cut out a lot of noise, receive feedback faster which has resulted in our ability to close deals faster. A great application for getting on the same page with your customer relationships.
Vorteile: As a Telecom Carrier using Temforce is a great way for us to engage directly with our customers. With Temforce we’ve been able to engage in near real time with our clients to manage quotes, receive orders, provide order status updates and billing. Because Temforce has mandatory fields and was designed to collect key telecom and IT related information, the application eliminated a lot of the back and forth that occurs usually as a result of not having the information we need to either provide pricing or process orders. The ability for our entire pre-sales team to collaborate and view client request has been a huge time saver. Temforce’s @ comments feature is a great way for our team to send messages to the client too.
Nachteile: Nothing, this product is very good and any issues that we experienced at the start were resolved very quickly.
Bewertet am 1.7.2019
A Great App for Telecom Invoice Validation
Kommentare: Temforce provides us with an easy and efficient way to process, validate and batch our telecom invoices on a monthly basis. The application has all of the financial features we need to validate if the invoice is correct, submit and track disputes across our inventory, raise accruals and cross charge our business users cost centers and even run a forecast report. Our global team uses the application to manage our telecom MACD, which automatically updates our inventory and identifies who we need to speak with to answer any of our invoice questions.
Vorteile: Temforce has enabled our business to simplify our telecom invoice process and has helped eliminate non-value add time. The application has all of the features we need and allows us to ensure our invoices are correct each month.
Nachteile: Nothing. The app just works. Any special requests that arise are handled swiftly by the Temforce support team and are addressed within 24 hours or less.
Bewertet am 29.3.2019
Life Cycle Management
Kommentare: They approached the engagement through listening to our current process, our goal and the planned path to success. They provided honest and fair feedback on their solutions current capabilities and what could be added to meet our needs. It was a win win for both companies as we have the tool that nobody was offering, and they achieved an enterprise ready product.
(1) Cost effective and easily deployable solution
(2) Solid foundation that was adaptable to our requirements
(3) Solution is more than TEM, it is our life cycle tool for carrier related activity
Nachteile: The UI needs a little modernization in relation to feel and touch.
Bewertet am 4.5.2017
Quick, Simple, Painless
Vorteile: Having acquired lots of different sources of circuit inventory from our legacy bases, Temforce was the perfect tool for our business. Using the software, we were able to easily consolidate all of our circuit inventory into one single accessible view.
Bewertet am 29.7.2019
Consolidated Communication, Straightforward User Interface, and Flexible Usage
Vorteile: TEMforce creates an environment in which communication between a company and its vendors is not only simple but also consolidated. The ability to go to one application to view the entire life cycle of a circuit is extremely powerful as it decreases wasted time and ensures accuracy. TEMforce is easy to use, adaptable, and intuitive.
Nachteile: Nothing - TEMforce is great about reaching out for feedback and proactive in finding areas of improvement.
Bewertet am 26.11.2018
The Best Network Spend App in the Market!
Vorteile: This app provides unparalleled levels of transparency to us, our stakeholders, and the company as a whole. We've never had a system this easy to use and this accessible to every corner of our organization!
Nachteile: Nothing. The app allows a ton of customization - a requirement since no two networks are the same - and the support from our customer rep. and his team are best in class, without question.
Bewertet am 18.7.2019
Great Platform, Great Support
Kommentare: Temforce allows us to quickly and easily manage our telecom spend.
The team at Temforce is highly knowledgeable and very responsive. They have been great to work with and assisted us every step of the way to get our data loaded.
Nachteile: There really wasn't anything that we did not like about this software.
Bewertet am 29.8.2017
The Temforce software has been great for our company
Vorteile: The Temforce process flow that helps us maintain the entire life cycle of our network and telecom circuits, has saved our company tens of thousands of dollars per year and streamlined circuit ordering and disconnects, which in turn, keeps our inventory much more accurate than it ever has been in the past.