We moved to this system and had to change our processes to fit the system. This was a good thing!

Bewertet am 1.6.2018
Verifizierter Rezensent
Director, Training and Education Solutions
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It made me review all of my processes and streamline some that needed to be reviewed. This software, being web based allows me to work offsite!

Vorteile: Customer service is responsive. They are continually improving the system and listening to users. We have had several of our wish list items implemented. Customer interface is also easy. Clients can sign in and register for events, pay invoices and manage their users. They can even add a picture. It would be nice to interstate with linked in. Processes are pretty straight forward.

Nachteile: Not archiving events. By not having this ability you must scroll through old events finding reports, etc. this is cumbersome and time consuming. The transcript could be more user and printer friendly. The certification process should have more options to allow giving of other entities credits (HRCI, SHRM or CPA). Invoices could be emailed directly out of the system rather than having to PDF.

Antwort des Softwareanbieters

von Impexium an 10.9.2019

We are sorry for your experience with the platform to date. On behalf of all of my colleagues at Impexium, we are committed to addressing your concerns. I provided my contact information in the response form. Please contact me directly to discuss. --Patrick Dorsey, EVP of Marketing, Impexium

Terrible Product

Bewertet am 5.9.2019
Verifizierter Rezensent
Marketing and Event Coordinator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Awful. I would not recommend this platform to anyone, ever.

Vorteile: The dashboard was well laid out and sections were easy to find. That is about it, there is little about this product that I can say good things about.

Nachteile: Everything else. Any custom reports we made were corrupted as soon as they push thru any updates. We had constant issues with the product where information was categorized incorrectly. Data wasn't properly displayed and duplicates were created after updates that we could not delete.

Antwort des Softwareanbieters

von Impexium an 10.9.2019

We are sorry for your experience with the platform to date. On behalf of all of my colleagues at Impexium, we are committed to addressing your concerns. I provided my contact information in the response form. Please contact me directly to discuss. --Patrick Dorsey, EVP of Marketing, Impexium