Arlo - for Training Providers Bewertungen
Bewertet am 30.7.2019
Vorteile: Arlo is intuitive and user-friendly. I have no hesitation in recommending this product having spent almost two years enjoying this system. The support that Arlo provides is second to none.
Nachteile: I have no gripes, therefore unable to think of anything that I liked least about the software.
Bewertet am 31.3.2017
Great Software for Short Course Provider
Kommentare: For the past five years, I have used Arlo to help me organize an Adult Community Education Programme which attracted 1100 enrolments and delivered around 110 courses each year. I found the Arlo software was brilliant it reduced administration time significantly. Features I especially liked were the facility for students to pay for courses by credit card and automated receipts, course directions and course reminders. I found it easy to insert text and photos onto my website which was fantastic. A very important plus was that the help desk responded quickly when I needed to ask a question. My business is closing now - this is the only reason I am ceasing to use Arlo. I highly recommend Arlo to other education providers.
Vorteile: It reduced my administration time significantly.
Nachteile: It would have been good if I could have inserted videos. I was on the "Basic" plan. Not sure if other plans have this functionality.
Bewertet am 2.10.2017
My non-profit uses Arlo for event management for our camps and training events. It is great!
Vorteile: I really like the way they are always adding new features to the software. I love the integration with Xero and the simple processes for managing your events. As we do lots of different types of events, the flexibility to create your own fields & and reports is so helpful. The customer support is amazing, we have the email support package - which usually means someone from Asia emails you back a week later. No - at Arlo, New Zealand based staff answer the same day. They are really helpful with 'how to do this' queries - not just bug support.
Nachteile: The price - but I think that it does save on lots of admin time. It would be nice if it connected to Flo2Cash.
Bewertet am 28.9.2017
Easy to learn, fast help when needed & efficient for clients
Kommentare: I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.
Vorteile: How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.
Nachteile: I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.
Bewertet am 9.10.2017
The best event management software
Kommentare: Using arlo has meant that we've consolidated all of our payment methods into one platform, eliminated multiple spreadsheets recording attendees and also eliminated the possibility for human error at our end - if someone isn't registered for an event, they didn't register, it's not that they emailed us and didn't make it to the spreadsheet!
Vorteile: The best things are the payment platform, the app for my mobile when I am at an event - so easy to record attendance or grab an attendees number to check in on them if they haven't arrived. Arlo has eliminated human error at our end - now we know if a registration is wrong that it was entered incorrectly by the client, not someone at our end!
Nachteile: We used to use quite a complicated discount structure for multiple attendees, this has been hard to translate into arlo, but we have identified a work around - it just took a bit of time to implement.
Bewertet am 21.3.2017
Outstanding Service from Arlo
We have been integrated various websites with Arlo lately and the support team are very helpful whenever I contact them. Get things Done!
Mandy Curtis - IVS Marketing Manager
Easy to integrate with various website platforms. The support staff (Arlo Developer who we have been dealing with) looks outside the box to come up with solutions.
Dashboard is great for a quick overview, things are easy to find. Reports provide valuable information and are easy to use. Love how it integrates easily with Survey Monkey and Mailchimp which we use regularly.
Bewertet am 16.7.2018
Easy, helpful, fast
Arlo is very easy to use and the team is always on hand to help should we have any questions or additional changes we would like to make to our personalised system.
Some team members have taken the time to come and give us presentations on how to get the best out of the system which was really helpful.
Arlo is a great way for us to upload and keep track of our events. The reporting section is especially helpful for running data analysis.
The database is extremely helpful for storing details about centres - the full details of the school will populate from just a centre number.
Overall, the system has been great and I would definitely recommend for anyone who is thinking of using it.
Nachteile: You cannot change the event code once the event has been approved - this means you have to cancel the event and create a new one if there are any changes.
Bewertet am 28.9.2017
Great event management system
Integrating event registration with our website
Producing event reports in the specific manner we need
Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online
An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture.
Great way to manage events online
Excellent support - really easy ticket system and very quick resopnse. Very impressed by this
Ability to create custom registration forms - crucial to the wide range of events that we do
Nachteile: Not much customisation available for visual design unless you are willing to pay more to do some custom work.
Bewertet am 27.6.2017
Intuitive, easy to use software platform
Vorteile: Easy and intuitive to use - constantly being developed and upgraded Arlo is the best education management and student management software I have used and I've used quite a few packages!
Nachteile: There are still areas for development - but I've been in touch with Arlo and am told that they are developing these extra features - such as the ability to mark attendance by class and being able to change multiple sessions on an event at once, if a tutor changes - but we look forward to these updates making Arlo even better!
Bewertet am 23.7.2018
The software is customer friendly and quite powerful.
Vorteile: We use Arlo to organise the courses which run in our centre (registration, communication etc). I find out it is very easy to use Arlo once the courses have been setup. We have setup templates for all of our courses. We only need to make minor changes each year. Also, the customer services are efficient and professional.
Nachteile: I don't have anything to complain with. The functions of this software meet our needs. I am not the person to worry about the cost.
Bewertet am 26.10.2017
We have had ARLO since July 2014 and it meets all our needs to date with a few modifications.
Less paperwork, more organising tools, and better tracking of events organised and held.
Ease of use for the registrants for events.
A great management tool for the whole process including reporting requirements
Vorteile: Lack of extra paperwork required to be done by administration, ease of use for the registrants who can now manage their own registrations and information
Nachteile: The CSV output file is messy and very limiting. I have to spend more time on tidying up to meet the requirements for accounts/reporting.
Bewertet am 6.9.2017
User friendly, very convenient and caters all the requirements of what a booking system should have.
Vorteile: Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward.
Nachteile: when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :)
Bewertet am 12.3.2018
I find the platform and service from the customer support team second to none.
Kommentare: The ability to train delivery partners quickly and efficiently.
Vorteile: Scheduling of courses is extremely quick due to using templates. It's an easy platform to train others how to use, I often Skype our partners and share my screen.
Nachteile: There's not much to not like, in fact I haven't any real issues at all. I occasionally find running reports a little frustrating but I'd say that's a 'user' issue rather than platform issue.
Bewertet am 27.6.2017
Been using it since it started!
Vorteile: We were one of the first providers to use Arlo and we have no regrets - it has gone from strength to strength and it just keeps on getting better! Keep up the amazing work Arlo people.
Nachteile: Having been using this package from the beginning it has had a few bugs and issues in its very early days. However, the team we quick to fix bugs and problems and have constantly evolved the package to be better and better.
Bewertet am 31.7.2019
Couldn't do without it!
Vorteile: Arlo collates all of the information we need to run our events in the most efficient manner. It's customisable and easy to use. Reporting is a breeze too.
Nachteile: Not being able to upload documents has been something that has caused extra work. Also, being able to duplicate a template would be super-helpful when you need to incorporate a lot of existing information for a new course.
Bewertet am 25.1.2017
Arlo Training and Event Software
Kommentare: I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events.
Vorteile: Great technical support and adequate reports provided
Nachteile: The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course".
Bewertet am 10.11.2017
Probably the world's best Training & Event Management solution
Kommentare: Our website and Xero integration results in a seamless process that saves time and enables us to focus on our business
Impeccable support with a huge knowledge portal and very helpful staff
Simple and intuitive UI
It does everything we need extremely well
Nachteile: Looking forward to seeing more integration options in future releases so we can get even more value out of this great app
Bewertet am 28.9.2017
Great product. Easy to use.
Kommentare: Managing events and operations.
Vorteile: The product is great. And there are always new improvements and new features made available. The best part is the support team, they are very helpful and provide good advises.
Nachteile: The product is very strong at managing events, but less so on managing individuals. We wish it comes with stronger CRM features.
Bewertet am 3.5.2017
Very user friendly. Easy to use tools. Constant upgrades to improve product Up-time, 100%
Kommentare: More time to spend on the real work of managing our training products, people and other resources.
Vorteile: Has reduced my time in scheduling and avoiding scheduling conflicts in resources (people, training rooms, etc.) I really like the import of Excel CSV to facilitate large group registrations and or multiple corporate registrations.
Bewertet am 27.6.2017
The best training/teaching software I have used
Vorteile: I have used Blackboard, Wisenet, a custom built IBM mainframe and many others. Arlo is without a doubt the best software package I have had the opportunity to use.
Nachteile: Like any software package there is room to improve and further develop things - but I find Arlo very responsive and engaged with their customers.
Bewertet am 29.5.2017
Really great system, still new but always re-creating and updating to attend to our individual needs
Kommentare: Reporting functions are great, enrollment and ordering functions also! Very user friendly and easy to learn.
Vorteile: The enrollment side of things is so easy, the whole system and very user friendly. Its a great CRM for our business and more so in line with what we need our company CRM to do for us in comparison to other CRM's such as Salesforce
Nachteile: Still a few low-priority items need to be worked on but still fabulous! Some of the reporting side of things need to be modified over time, we use this CRM as Account Managers so it would be great if we can utilize the reporting side of things in accordance to account manager more then what you can now.
Bewertet am 7.5.2017
The platform is very easy to use with great functionality. The support is exceptional too.
Vorteile: How flexible it can be to work for a number of different events and still be so bespoke. It also handles the payments and refunds seamlessly
Nachteile: It can be a bit restrictive in us being able to amend the skin on the events page and cost us money if we need to amend any part of this, which can be frustrating
Bewertet am 18.4.2019
Great system, easy to use and constantly being updated to suit users needs
Kommentare: Amazing, I was worried that because we were in the UK and it is a NZ company that we may struggle to communicate due to the time difference, but that hasn't been a problem and its even better now that Jerrod is over in the UK, not that I've needed to contact him regarding anything recently as Arlo has been working perfectly for us.
Vorteile: It is so easy to use and navigate around, it makes invoicing easier and saves so much time when it comes to sending joining instructions to our customers as Arlo does it for you!
Nachteile: It is a little pricey, but having said that if we hadn't chosen Arlo we would have potentially needed 2 systems to do what we can do on 1 now.
Bewertet am 23.7.2018
From the start, Arlo has been so easy to learn, understand, implement, and use.
Vorteile: Arlo's ease of use has really made my day-to-day job easier. From the get go, we've been supported and our support questions have been answered in a timely and supportive manner. Arlo is the best LMS system that I've used for external training. I wouldn't hesitate to suggest using Arlo for any company if they value their employees' time. Thanks, Arlo!
Nachteile: There are some limitations to Arlo, but none that are deal breakers. They are really just minor things, but I'm sure that if my company had a higher tiered contract/support, those limitations would not be an issue.
Bewertet am 27.6.2017
Great software package
Vorteile: I like the fact that Arlo is a "one-stop-shop" for training management. Arlo are always providing updates and enhancements and this makes it a continually improving tool that has an increasing number of uses in our business. We would not be without it!