Countly

Countly Bewertungen

von Countly

Countly Analytics from a System Administrator's view.

Bewertet am 4.11.2019
James C.
DevOps Engineer
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Countly is our go to analytics software for our in-house custom mobile app solution. Overall the support staff and the co-founder Dr. Cetin have been very responsive to questions we've had regarding the functionality of the software.

Vorteile: Overall from my perspective the product is easy to use and provides meaningful feedback with the emailed reports and customizable dashboards. Another benefit is the ability to have clients log in and view their statistics. Clients can view their analytics at any time day or night which is a real benefit to us. Countly offers excellent support for the Enterprise version. Their support staff often respond quickly and are patient addressing questions and concerns we have regarding the product and Countly's interaction with our custom mobile app software.

Nachteile: Although I have never personally had an issue with this upgrade process, the upgrade process does involve command line steps and execution of bash scripts that can sometimes take upwards of 15 minutes to complete. The one issue I have with Countly is that if your Countly version is a few iterations older than the latest version, there is a time consuming and somewhat tedious process of upgrading to each prior version, rather than upgrading from your version directly to the latest version.

It helps us to follow and onboard our customers

Bewertet am 6.11.2019
Francesco B.
Chief of Operations
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our experience is positive and it really helps us to better undestand our user behaviours, calculate the ROI of our new features and improve the usability of our solution.

Vorteile: We adopted Countly after a long software selection and we particularly appreciated it the following points: -Multiplaform: It allows to track iOS, Android and also Windows (most of competitors do not consider Windows as a "mobile" platform).
-Multi App support: It allows us to track dedicated app with segregated data.
-Easy segmentation of users: the adoption of high level analisys tools is simple and fast.
-Easy instrumentation: We spent a reasonable amount of our development time to set it up.
-Scalable: We are growing and no bottlenecks yet...
-Good support: Countly staff is reactive and professional.

Nachteile: It fits perfectly B2C use cases but not B2B ones and sometime browsing data or creating reports is not that easy.

Counlty is the best App Analytics Product out there and the ONLY to provide User Profile tracking

Bewertet am 12.4.2017
David V.
Lead Developer
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Counlty is the best App analytics product out there and the ONLY to provide User Profile tracking. When our company went about trying to find the best App Analytics Product we tried every product available, free, cheap and expensive. We knew that we wanted to be able to track what every user does and when we found Countly there was no going back. The User Profiles function is a game changer, we can see exactly what every user is doing in our app. The Crash Analytics and Push Notifications are also great features Countly staff are amazing and their is always someone available on their Slack Team to assist. We and everyone we tell about it love Countly.

Vorteile: Free Open Source Version
User Profile Tracking
Crash Analytics
Push Notifications
Easy to impliment

Selling Candy in a Kindergarten

Bewertet am 15.4.2017
Balazs A.
Mobile Specialist
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Countly has a great featureset with which they covers a huge portion of the mobile ecosystem on one dashboard. Their approach to the whole business is completely different than most competitors, giving endless control to the customers over their code and data is not something you can get easily on the market. Its been great to work with Countly winning businesses together. Their support and reaction time is also helps a lot to go further.

Vorteile: 100% data ownership
Holistic view of UserJourney, from attribution to marketing

Nachteile: not really

Awesome product for app performance measurement.

Bewertet am 18.4.2017
Markus S.
CISO
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are using Countly as a on premise solution and it really makes it easy to follow our apps and website performance. Support is fast and very friendly. We are really happy with the product.

Vorteile: Highly customisable, very good UI. SDK for all major platforms, easy to integrate.

Fantastic Analytics for Any Mobile App

Bewertet am 11.4.2017
Albert T.
CEO
Informationstechnologie & -dienste
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Firstly, I want to say they go above and beyond in customer service. Anytime I have an issue I am able to reach them quickly and swiftly. The mobile application for Countly is well done as well, and especially for our company -- given our regulated industry we needed something like this. It's amazing how much features it has (everyday I'm learning new ones). That would be the only negative comments I have which is maybe some tutorials teaching what metrics would be helpful being captured by x feature. Otherwise super happy with it!

Vorteile: - On Premise
- Easy to use
- Intuitive
- Pricing

Nachteile: - More tutorials on how features could be used to help look at metrics that would be helpful

Count.ly is great

Bewertet am 7.11.2019
Stephen D.
Technical Delivery Manager
Telekommunikation, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Lots and lots of deep data for your to peruse. There is so much in there we haven't scratched the surface yet. Looking forward to digging into customer usage patterns, device usage, etc.

Nachteile: no issues so far. support did a great job if we needed any help or questions.

Best Data Analytics Around

Bewertet am 11.4.2017
Bryan D.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our clients love the data we make available through the AP. We publish the data in our Mobile Content Manager which our clients use to gain insights on their event apps and member apps. We are also able to give clients access to Count.ly as well. I love that we are able to track any type of data interactions and data points. This allows our team to gain better insights throughout our product lines and allowing us to improve the user experience for our Eventpedia.com suite of products.

Best in web and mobile analytics

Bewertet am 27.2.2017
Fatih B.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It s great to see web and mobile analytics data at one screen. They made a great product! Some features: - Ability to be deployed on-premise (self hosted)
- Raw data access
- Extensibility with plugins
- Open source & community friendly
- Packed with several features (e.g crash reporting, user profiles, push notifications etc)
- Wide number of SDKs covering mobile, web and desktop

Great product

Bewertet am 27.2.2017
Okan B.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: It's really easy to integrate. I can see details on users profile, I can track user by using funnels and send push notification.