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Über Action Card

Die Betriebsmanagementsoftware von Action Card vereinfacht die Art und Weise, wie Betriebsabläufe und Markenstandards über mehrere Standorte verwaltet werden.

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Vorteile:

I like that it is a collaborative site where you can have seamless interaction.

Nachteile:

The main page is confusing for how things are grouped together in each section.

Bewertungen zu Action Card

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,9
Kundenservice
5,0
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,2/10

Action Card hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 11 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (11)

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Nutzerbewertungen filtern (11)

Mustafa
Sales Representative in USA
Verifizierter Nutzer auf LinkedIn
Rundfunk, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Saves time

5,0 vor 6 Jahren

Vorteile:

Saves time Very easy to get help since they are always online . Can view it on the go

Nachteile:

It's hard to give a negitive feedback , maybe make it more mobile friendly and more updates . Needs a better way to swicth locations

Missy
Operations Assistant in USA
Rundfunk, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Cellular Plus Action Card Review

4,0 vor 8 Jahren

Kommentare: We have had a few weird things happen since the 3.0 upgrade that Charles has been great at assisting with. Some of the features seem like they could be a little better, seeing things all in one screen and just scrolling over without having to dump the data to excel, for example. Having action items for reviews and individual action items (messages w/ action items) all filter into the same pending/awaiting approval/etc. in action center would also be helpful. Right now it seems like if I do a review and assign 2 items in it and they complete it, it doesn't show in my awaiting approval in action center since it was in a review and not an individual item. One other thing we would like to see is giving certain users (our corporate employees for example) access to all locations but no visibility on certain reviews, so that things that don't pertain to them don't need to be filtered out. Our maintenance department is an example, they don't need to see the operations or sales reviews but only the maintenance reviews.

Vorteile:

The idea behind having all tasks managed in one place. That it's not directly tied to email so if a store manager quits the items needed completed are still in there for the location. That multiple people have access to the location and can see what needs to be done, follow through, etc.

Nachteile:

Some functionality. The main page is confusing for how things are grouped together in each section. When running reports you can't see the data unless you dump it to excel, it would be nice to be able to manipulate it and know what it says before dumping to excel and having to save the file because if it isn't just the way you want you have to do it all over again.

Blair
Employee Development Manager in USA
Rundfunk, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

App Improvement/Desktop Hindered

4,0 vor 8 Jahren

Kommentare: The customer support for this product is amazing! Charles is always available and able to help any time I have a question or an obstacle. With the new version, the application is much more user friendly. My managers take advantage of it more often because of the ease of use. This is a great way for us to view in store coachings and new hire training progress without having to travel to all of the locations and view hard copies. The new version is more confusing on the desktop. The full site is hard to navigate with large amounts of spacing when editing reviews. The trash button is unclear when you want to eliminate questions and I have eliminated whole categories instead. Overall, a good product.

Vorteile:

The ability to have a whole view of in-location improvements without having to travel to each location and view hard copies.

Nachteile:

The desktop navigation on editing or submitting reviews.

Mark
Director of Recruiting and Compliance in USA
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

APEX review of Action Card

5,0 vor 8 Jahren

Kommentare: Support is great! Never have trouble getting in touch with someone if you have a question or issue. Program works very well after it's set up the way you want. Takes some understanding of what your trying to get from your setup......information, reporting, usage......but works well once it's in place.

Vorteile:

We can hold our teams accountable for completing the Coaching Documents we are looking for on a weekly basis.

Nachteile:

Not the most user friendly program. I can usually figure out what I need to do.......but it may take me a few minutes or tries to get there. When we updated to Action Card 3.0 we had locations that, of course, didn't read their emails about updating to 3.0 and continued to do coaching in Action Card 2.0 for a week or two. When you update to a new version, I'd prefer to have the old version quit working and force my team to go to the newer version to put us all on the same page at the same time.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The program does pretty much everything we need and they are always asking for how they can improve

4,0 vor 6 Jahren

Kommentare: It keeps our auditing organized, digital, all in one place for easy follow up and management for the three of us on the Ops team that conduct audits.

Vorteile:

For auditing this program is excellent. We can build a custom audit form to submit for each of our locations every quarter. We also built a "mock audit" for our managers to do one on their own. Then we have built other checklist like forms that the territory and district managers submit on their stores so they can keep track of everything in one place.

Nachteile:

The reporting area is difficult to work with because in order to see the data you have to export it to excel (the report truncates the data so it isn't readable on the screen). Building custom reports can be a little confusing and sometimes we can't get it to do what we want but the support team is always able to help and listen to our needs. We have seen they have added features and reports based on our requests/needs.

Dave
Director of Operations in USA
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Experience!

5,0 vor 8 Jahren

Kommentare: From the introduction to implementation Action Card has been spectacular! Easy to understand and the instant results are very valuable. Love to know what needs attention now rather than days or weeks down the road waiting for pen and paper inspections getting to leadership. Allows fast response to keep conditions and service as close to 100% as possible.
Awesome reporting capabilities. Allows for competition between units to drive better results.

Vorteile:

Easy start up, easy to understand and operation is a breeze. Fast instant information I can take action on right now not days down the road.

Nachteile:

Can not think of any, service has been responsive, professional and fast.

AJ
Project manager / District manager in USA
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great program!

5,0 vor 8 Jahren

Kommentare: Excellent program. Has many more features than we even use. Customer support is always available and extremely helpful. Helps us use online checklists and perform audits.

Vorteile:

Web-based - nice graphical user interface

Nachteile:

Some of the features are not intuitive. Need training to use.

Antwort von Action Card

vor 8 Jahren

Thank you for the feedback AJ! As we continue to rollout new features, we strive to ensure everyone has been trained and is knowledgeable on those features.

Joshua
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Action Card is an integral part of our business

5,0 vor 8 Jahren

Kommentare: Over the years we have used Action Card in a variety of ways. One thing we love about the software is being able to alter our questions or uses quickly to ensure we are focusing on the most relevant parts of our business. We find that Action Card has made our teams more accountable for the actions they are required to take on a daily / weekly / monthly basis and all members of our leadership team can have access to see their specific section within the tool. I truly believe Action Card has heightened the level of communication and accountability from the front line sales managers to the rest of the leadership team.

Blake
Owner in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review for Action C

4,0 vor 8 Jahren

Kommentare: The new updates and format is great! Much better with pictures and refresh and the format looks alot better. All and all this is faster.

Vorteile:

Functionality and faster photo uploads.

Nachteile:

Nothing..

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Action Card Review

4,0 vor 6 Jahren

Vorteile:

I like that it is a collaborative site where you can have seamless interaction.

Nachteile:

The only thing is the interface could be a little more intuitive.

Randy
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Simple and Powerful

4,0 vor 8 Jahren

Kommentare: User friendly, mobile, quick, helps with accountability, easy to adjust and it continues to improve.