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Über Greenlight Guru

Greenlight Gurus eQMS ermöglicht es Unternehmen, hochwertige medizinische Geräte sicher und schnell auf den Markt zu bringen und damit Risiken und Kosten zu reduzieren.

Erfahre mehr über Greenlight Guru

Vorteile:

Easy to use and learn, integrates the entire Quality Management System into one interface.

Nachteile:

Documents are revised outside the system and then uploaded. Collaboration between individuals must be coordinated to avoid multiple versions being circulated for editing.

Bewertungen zu Greenlight Guru

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,6
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/ 10

Greenlight Guru hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 76 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (76)

Alfikhar
Alfikhar
Providing support for civil engineering projects in Indien
Verifizierter Nutzer auf LinkedIn
Tiefbau, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Best software for medical purposes

5,0 vor 3 Wochen Neu

Kommentare: Greenlight Guru is a powerful QMS solution that can be a valuable asset for medical device companies seeking to improve quality, efficiency, and compliance.

Vorteile:

Industry specific,compliance focus,collaboration

Nachteile:

Limited customization,cost,complexity tp use

Alex
CTO in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Greenlight is the right choice for eQMS

5,0 vor 6 Monaten

Kommentare: We evaluated multiple eQMS platforms, we went with Greenlight due to functionality, ability to scale as we grow, and the extensive / pre-existing documentation that we could leverage and tailor to our needs.

Vorteile:

Building a maintaining a QMS system that is FDA compliant is far too complicated and expensive for an early stage startup. Greenlight gives you the tools and platform to follow a pre-determined process that allows you to get up and running quick, while also having the confidence that you are meeting required regulations. Team has always been super helpful with great customer support.

Nachteile:

eQMS can be complicated with lots of jargon. It does take a sustained push to become aquatinted with terminology and incorporate into you daily workflows.

Jeroen van
Chief technology officer in Schweiz
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Collectively

5,0 vor 2 Wochen Neu

Kommentare: It is a user-friendly interface and best for the new users

Vorteile:

It helps much to the new users in collective management

Nachteile:

I haven't got any problem with this software

Andre
CEO in USA
Medizinische Geräte, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Terrible Product, Service, and Experience

1,0 vor 3 Monaten

Kommentare: Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether. Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare. Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short."

Vorteile:

There was absolutely nothing that we enjoyed about our GG experience.

Nachteile:

Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there.

Hector
CEO in UK
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Terrible customer service despite being super expensive

2,0 vor 4 Monaten

Vorteile:

Good performance, good templates, comprehensive follow up for eQMS for med tech.

Nachteile:

Too expensive, terrible customer service and attention.

Vineet
COO in USA
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Truly Turnkey, Great for new companies

4,0 vor 5 Jahren

Kommentare: Greenlight.Guru has allowed us to, from a very young, inexperienced stage, build from scratch an easy to use and comprehensive quality system that has passed external audit with ease. The customer support, user interface, and turnkey solution offered by Greenlight.Guru has exceptionally useful for us, and been the foundation for Quality Management at our company.

Vorteile:

Using Greenlight.Guru, we were able to build a quality system from scratch quickly that met our needs without the headache of complicated set-up and configuration. This tool enabled us to go from nothing to passing our first audit with confidence and ease. Great tools to link design and risk with documents and approvals. The customer service was also great, and Greenlight helped build our knowledge of Medical Device Quality at the beginning of our company's life, allowing many of us to rise from inexperience to competence to near mastery of quality systems. Greenlight further offers an unparalleled user interface and intuitive tools that make using it a cinch for almost all employees at our company.

Nachteile:

Understanding best practices can be a bit challenging and time consuming given that there is one standard offering for all customers and customization is intentionally not available. Being a new company, Greenlight has grown with us. Some features that would have been nice to have earlier were developed and pushed during our use of the software, though it is clear that the product is maturing to meet the needs of its customers without sacrificing the ease of use.

Mel
QA in Kanada
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Only eQMS geared towards medical devices

5,0 vor 4 Jahren

Kommentare: Great experience! Customer service is quick to respond and there is a help centre and greenlight academy with tutorials for quick reference. The traceability between design controls and risk elements is in itself worth it.

Vorteile:

Wow so many things - selecting/modifying roles/permissions, creating teams, personalizing profiles, tagging documents, grouping documents, adding/uploading w/ w/out a change order, creating/activating training events, tracking training events' progress/completion, automating/completing quality events (CAPAs, nonconformance, audits and customer feedback), adding/modifying/tracing design controls i.e., user needs, design inputs/design outputs, V & V and finally adding/modifying/tracing risk items and aligning them to the project. Customer service is quick to respond and Greenlight Guru is always taking suggestions for improvement, they have even implemented some.

Nachteile:

Just some suggestions for better functionality - ability to edit tags, ability to edit training events once activated or in the case the documents assigned to a training event changes, more user friendly quality event workspace, ability to easily change between full and lite users and vice versa.

Rebecca
Asm in USA
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Good for the price

4,0 letzten Monat Neu

Kommentare: It was rocky hard to get help or support

Vorteile:

It was easy installation and pretty ok .

Nachteile:

Slow speed that’s about it tho I mean ..

Sarah
Sarah
President & Chief Operating Officer in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A god-send of a QMS

5,0 vor 6 Jahren

Kommentare: As a new medtech company with many different product and differing product regulations, we are pleased to have Quality Management as one of our easiest tasks - which is rare to say. The team is fantastic and abundantly helpful, the system is quick to learn and easy to use, and the support you get standing the system up from scratch if you don't already have a system in place is great. We needed Quality "handled" so we could focus on the trickier parts of our company - Greenlight Guru was and is that perfect solution.

Vorteile:

With GG, it is structured and organized to not just allow compliance, it promotes compliance - meaning using the software as it is built easily documents for product design/dev and ongoing quality req'ts. It's easy to use and navigate, quick to learn even for lay people, and makes our QMS regulatory headache-free.

Nachteile:

The team keeps making improvements, and I'm looking forward to a bit of a better structure to the large document repository. It is searchable, tagable, and sortable easily, but there are a few other ways that they could organize things so you can find something quickly.

Antwort von Greenlight Guru

vor 6 Jahren

Hi Sarah, The team at GG greatly values your feedback and we appreciate you taking the time share your experience working with our software and team. Glad to hear you are excited about the upcoming enhancements to Advanced Document Management with with debut of Document Views in our December 2018 release. We strive to simplify quality management for medical device companies of all sizes, and welcome any future feedback or enhancements ideas.

Victoria
Victoria
Quality and Regulatory Affairs Director in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

User Friendly, Modern QMS System

5,0 vor 6 Jahren

Kommentare: The design and development module is truly the reason we purchased Greenlight. It is extremely simple, allows for easy/agile development and review and integrates risk.

Vorteile:

It is very modern and user friendly. Unlike most QMS systems which seam stuck in the 90s, they user interface is up to date with modern websites and is so easy to use it requires barely any training.

Nachteile:

The modules that are full fledged are wonderful. Modules like change management and training management need to be its own module and updated.

Antwort von Greenlight Guru

vor 6 Jahren

Hey Victoria, Our team greatly appreciates you taking the time to provide us with valuable feedback. We are happy to hear that your team has adopted GG with ease and that our design and development features have been very beneficial for your company. We are continuously advancing our software's capabilities and encourage you to share any thoughts or ideas with our Customer Success team regarding change and training functionality. Thank you again for your feedback!

Yusuf
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Supercool Medical Software

5,0 letzte Woche Neu

Kommentare: My overall experience with Greenlight Guru is that its made to meke medical software more efficient, faster, & more great benefits.

Vorteile:

What I like most about Greenlight Guru is that its made to help the medical industries all over the world.

Nachteile:

What i like least about Greenlight Guru is that its not well known and need s to be advertised more.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
E-Learning, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Quality and efficient software

5,0 vor 6 Tagen Neu

Kommentare: Great experience with Greenlight Guru. Quality and efficient.

Vorteile:

Greenlight Guru helps in making work faster and more efficient. I highly recommend this software.

Nachteile:

Nothing bad to talk about. It helps alot.

William
Production Technician in UK
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Smart Solution for Auto Repair Shops

4,0 vor 2 Wochen Neu

Kommentare: Workshop Software is a reliable and efficient solution for auto repair shops looking to automate daily tasks and manage operations seamlessly. While customisation and mobile functionality could be better, it’s a solid choice for workshops wanting an all-in-one management tool.

Vorteile:

Automated reminders & invoicing save time on admin tasks.

Nachteile:

Occasional performance lags when handling large amounts of data.

Eudoria
Marketing Coordinator in Australien
Medizinische Geräte, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

My experience with Greenlight Guru

4,0 vor 5 Tagen Neu

Vorteile:

I like how this platform has helped us streamline our compliance, enhance our product to market timeframes and has helped elevate our game

Nachteile:

It’s a little difficult to manage cross team collaboration within the tool

Cassandra
customer service in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Greenlight

5,0 vor 5 Tagen Neu

Kommentare: Overall, I generally find Greenlight Guru to be a very user-friendly and comprehensive. with a strong focus on streamlining the product development process however, some might find certain features to be slightly complex for non-expert users, and may require additional training to fully utilize its capabilities.

Vorteile:

Helps companies streamline and automate their planning and quality processs

Nachteile:

Not always user friendly but once you get use to it is fine.

Jason
Project Engineer in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software to implement and maintain a medical device QMS

5,0 vor 6 Jahren

Kommentare: Overall experience is great. As a small medical device company, I can't imagine keeping up with our QMS requirements without a software platform like Greenlight Guru.

Vorteile:

The design trace matrix makes the development process very straight forward and easy to use. The ability to link anything to each DTM component, and to link the DTM to the risk management module is great as well. The document management and routing/approval features are also a great tool. We've been able to implement digital versions of most of our work forms, without the need to use third party document signature programs.

Nachteile:

Sometimes there is a bit of a learning curve for the various modules that they release. It would be nice if a help/guide button was available for each to walk through the module step by step.

Antwort von Greenlight Guru

vor 6 Jahren

Hey Jason: Thank you for the positive comments and feedback. Glad to hear that the ability to Link Anything is positively impacting your Design Control/Risk efforts and that built in workflows with eSignatures are simplifying processes. As it relates to your feedback on getting up to speed on how to use new functionality, know that we've heard you and are actively working on a solution to help you get up to speed on how to use new functionality and what's changed in app that I believe you will be pleased with. Don't ever hesitate to share additional feedback like this with us by phone, chat, or email at customer.success@greenlight.guru

Chris
Senior Manager of QA in USA
Medizinische Geräte, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

My GG Experience

4,0 vor 5 Jahren

Vorteile:

GG is hands-down the most user-friendly s/w I have ever worked with. The GG team has truly created simple easy-to-use workflows, while still offering complex functionality that conforms to the rigors of ISO 13485 standards. I love how you can link tasks, documents, investigations, and CAPAs. I personally love their DMS and Customer Feedback workflows. They're easy on the eyes, tell the whole story and allow for easy routing and approving to key stakeholders.

Nachteile:

GG's data analytics aren't very helpful and often inaccurate. The data they're tracking is rudimentary and seems to an after thought by the design team. Additionally, there is no reporting functionality in their Customer Complaints workflow. For example, if you're attempting to run a trend report for common root causes related to certain events, the s/w doesn't allow it. Therefore, I have to track everything outside of GG, especially for trend reports. Trend reporting and tracking is critical in any regulated industry, so I'm not sure why GG didn't think of this

Amelia
Research Scientist II in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Makes Implementing a Medical Device eQMS Easy

5,0 vor 4 Jahren

Kommentare: I work for a small medical device startup, and we've used Greenlight Guru to set up our quality management system from day one. They've made complying with ISO and FDA standards for quality management straightforward, they keep adding helpful functionality to the system, and I look forward to continuing to work with them!

Vorteile:

Greenlight Guru has a very intuitive interface that lets me manage document changes and design control from the same dashboard. I can sit down and set up a change order to release and version multiple SOPs in an hour with a single set of approvals, which really streamlines my document control workflow. It's also perfect for remote work, since it automatically captures electronic signatures and time stamps, and it's already set up to ping users by email when it's time for them to complete a task. And I must commend their customer support team - they are an admirably responsive and helpful team of people who add so much value to the experience with this company.

Nachteile:

Inputting a large number of documents into the system at a time can be fairly tedious. Some kind of mass upload function would be helpful at some point. I would appreciate an integrated training workspace as well, potentially tied to the document approval process.

Matthew
Co-founder / CTO / QA/RA in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Medical device startup's experience

5,0 vor 8 Jahren

Kommentare: greenlight.guru is the perfect software solution for a medical device startup company looking to get a quality management system, compliant with both the FDA's and ISO's requirements, up and running. It also holds your hand through the design control and risk management process, which is especially valuable for a company without much experience going through these processes. We didn't need to hire a quality manager because of how helpful this software is, a fact that alone makes it worth the price.

Vorteile:

The structure of the design control and risk management modules guide you through the process of documenting both. Especially great for someone who's never gone through these processes before.

Nachteile:

While it contains the core of what's necessary for a QMS, it lacks a lot of functionality that a larger business would need, making it likely that we'll outgrow it quickly.

Antwort von Greenlight Guru

vor 8 Jahren

Hi Matthew, we appreciate you taking the time to write your review of our software. That's great to hear greenlight.guru has enabled you to delay the hire of a full time quality manager. Per your comment regarding the feature set needed for a larger business, we'd love to hear your specific recommendations if you have them so that we can take them into account as we continue to execute on our roadmap. You can reach out to us and provide your feedback directly to customer.success@greenlight.guru. To date, we have several larger medical device companies with multiple products and hundreds of employees that are successful using the platform.

Stephen
Lead Quality Engineer in USA
Design, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product, continuously improving!

5,0 vor 6 Jahren

Kommentare: We needed an eQMS system, and a method of tracking our project progress. Greenlight.Guru does that in a fluid, comprehensive manner - making my life far easier.

Vorteile:

Greenlight.guru successfully ties risk analysis to design controls, providing a method of reviewing all of the design or component by component. All of the associated documents can be linked to Design items, weaving in the entire story behind a particular product. I have not found a similar product, and have never seen a more dedicated team. Issues that I have encountered, they resolve in a thoughtful, forward-thinking manner.

Nachteile:

In the early usage, there were difficulties finding the documents I wanted. They have recently added the linking functionality on the document side, which allow related items to be tied to each other.

Antwort von Greenlight Guru

vor 6 Jahren

Hey Stephen, Thank you for the kind feedback. The team at GG is dedicated to assuring the success of our customers. Glad to hear the linking functionality is benefiting your efforts. Additionally, I think you'll be pleased with upcoming efforts we are making to further simplify document management starting with the debut of Document Views in our December release. Keep the feedback coming.

Tonia
Director, RA/QA in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Sleek Medical Device QMS Software with a great Team!

5,0 vor 6 Jahren

Vorteile:

The system workflow is intuitive and easy-to-use right out of the box. We currently utilize the document management system and the module allows for quick uploads, document organization and ease of finding documents. The Greenlight Guru team behind the software works with you to meet your business objectives. Additionally, the have a strong customer focus and really listen to the voice of the customer.

Nachteile:

The search function can be a struggle at times; would really like the opportunity to filter further.

Antwort von Greenlight Guru

vor 6 Jahren

Hi Tonia - Thank you for sharing the positive feedback with our team. Our team is happy to hear that you value the turn-key nature of our solution for medical device companies. We strive to simplify quality for our customers and removing the burden of assuring documentation is compliant to regulatory standards is an essential piece in that effort. Please know that we hear your feedback regarding the need to find things faster within the system. I believe that you'll find the debut of Document Views in our December 2018 to be a starting point in helping you achieve this as we further enhance search and filtering functionality.

Penny
CEO in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Recommendation for Greenlight Guru as your medical device eQMS solution

5,0 vor 6 Jahren

Kommentare: Ease of integration of design control with risk management is a breeze. No more tedious xcell spreadsheets!!

Vorteile:

I like that this medical device software is built by medical device professionals and not just SW developers who don't even know what a medical device is! this SW is built to match the processes I have been doing now for over 35 years - document control, design control, capa, internal audits, etc. Both modules GO and GROW are on spot to meet the regulatory requirements.

Nachteile:

As with any SW we have to be methodical in our naming conventions as we load documents. Its all about setting rules as a company so that SMART naming is followed which makes the search mechanisms more effective.

Antwort von Greenlight Guru

vor 6 Jahren

Hi, Penny. Really appreciate your feedback and comments. Did you know that all documents are assigned a unique ID when added now? Yes, there is still a need to apply some intelligence with document naming and description. Those attributes (regardless of system) are key.

Art
Chief Operating Officer in USA
Medizinische Geräte, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Initial Review

5,0 vor 6 Jahren

Kommentare: To date, GG has been an excellent partner in the implementation of an otherwise difficult system.

Vorteile:

We set out to implement a QMS for our small Medical Device Company. To date, Greenlight Guru (GG) has proven to be an excellent choice. We are only a few months into the process but I see no problem in staying on track. Their support has been fantastic! We are ahead of schedule and I have been pleased with the quality of support we are getting. Our company has had a few false starts with consulting firms, GG is making the process enjoyable.

Nachteile:

GG offers a package of procedure templates that make the job much easier. With that, the formatting and wording of the templates could be a tad more uniform. With that said, it is understandably difficult to make a universal set of templates that fit everyone's needs. I find the template package well done on that front.

Antwort von Greenlight Guru

vor 6 Jahren

Hey Art - Our team greatly appreciates you taking the time to provide your feedback. We are thrilled to hear that our Customer Success team's Fanatical Support has jumpstarted your implementation process, while also making it an enjoyable experience. We appreciate your feedback regarding our procedure templates, as well. Please feel free to share your ideas for improvement with a member of our team. Thanks again - Glad to have you as a customer of Greenlight Guru!

Dieu
Quality Manager in USA
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More functionality preferred

3,0 vor 8 Jahren

Kommentare: Overall the software is easy to use, but there are a few functionality that we wish were there, specifically:
- parallel approvers
- ability to attach redlines as part of routing (and then ability to publish clean copy); now it forces you to review redlines offline (not great since it gets lost in people's email, etc.)
- ability to reassign who can publish the document (if person who routed it is out and doc control/quality should be able to publish for them).
- ability to turn on email notifications if you have something in your inbox

Vorteile:

online

Nachteile:

very limited functionality

Antwort von Greenlight Guru

vor 6 Jahren

Hello, Dieu. Thank you for your feedback. We heard you, loud and clear. As a result of your feedback, we've added parallel routing and the ability to include redlines and mark-ups to review and approval workflows. Additionally, we've since enabled user level email notification preferences for you to better control the types of messages you'd like to receive via email.

Dalene
QA Manager in Südafrika
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Focus on the work - not the admin!

5,0 vor 6 Jahren

Kommentare: It changed the way we documented risk related to the products. We streamlined our QMS and this helped us to come together as a team. Design reviews are easily assigned; change control tasks are set and executed - no more separate emails and phone calls to follow up - Greenlight does the nagging for you.

Vorteile:

It sped up document control work flow and freed up the QA department's time to focus on validations and regulatory updates.

Nachteile:

We can't think of anything at this time.

Antwort von Greenlight Guru

vor 6 Jahren

Hey Dalene - Thanks for sharing your positive feedback about our software! It is great to hear that our software has freed up your team's time to focus more on strategic and value-add activities, instead of the manual labor of overseeing a QMS. If you ever have any questions or would like to provide us with more feedback, please do not hesitate to contact us.