Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über membermeister

Erstaunlich einfache Software für Tanzstudios – hergestellt in Großbritannien. Wechsle zu einer modernen Art, dein Tanzschulgeschäft zu betreiben und zu automatisieren.

Erfahre mehr über membermeister

Vorteile:

It doesn’t everything you could want and is really easy to use.

Nachteile:

If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks.

Bewertungen zu membermeister

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
5,0
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,8/10

membermeister hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 104 Nutzerbewertungen auf Capterra.

Hast du membermeister bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (104)

Sarah
Sarah
Principal in UK
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic software and brilliant customer service!

5,0 vor 2 Jahren

Kommentare: Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services!

Vorteile:

I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!

Nachteile:

I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.

Antwort von membermeister

vor 2 Jahren

Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister.

Lynda
Business Owner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect software tool - backed with excellent support

5,0 vor 3 Jahren

Kommentare: MM saves me heaps of time and keeps everything running smoothly for me - worth every penny.

Vorteile:

Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].

Nachteile:

My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.

Antwort von membermeister

vor 3 Jahren

Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team.

Yasmin
Principal in UK
Freizeit, Reisen & Tourismus, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Elite Dancers Academy - Membermeister experience

4,0 vor 8 Jahren

Kommentare: The support from the team is fantastic, anything that i have struggled with technically they have been a great help in demonstrating with videos and instructions.
I have a growing dance school business so it is great to have something to help organise my database and generate invoices.

Vorteile:

- The ability to email classes from a professional system - The ability to log all the client information with ease - invoice system is great to keep track of who has paid and who is due to pay

Nachteile:

- I still struggle with how i can invoice one parent for their two or three children who are in different classes

Antwort von membermeister

vor 8 Jahren

Thanks for your fantastic review Yasmin. We've noted your feedback on family invoicing and will do our best to make this clearer and simpler.

Helen
Owner in UK
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fabulous software

5,0 vor 6 Monaten

Kommentare: Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding.

Vorteile:

Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard

Nachteile:

There is nothing that I dislike about membermeister

Antwort von membermeister

vor 6 Monaten

Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you.

Lucy
Principal in UK
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Membermeister is fab!

5,0 vor 4 Jahren

Kommentare: Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it!

Vorteile:

Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.

Nachteile:

There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.

In Betracht gezogene Alternativen: DanceBiz

Warum membermeister gewählt wurde: The old software was outdated and not cloud based.

Gründe für den Wechsel zu membermeister: I found the Membermeister team more approachable and easy to talk to.

Annie
School Principle in UK
Darstellende Künste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Software for Running a Dance Business

5,0 vor 7 Jahren

Kommentare: I have been using Membermeister for approximately 6 months since taking over a small dance school. My first invoice run when taking over the school took me several hours using standard spreadsheet software and was very stressful. My accountant suggested that I tried Membermeister as a way of saving time on my invoicing and keeping track of the finances. I first met with the support staff who showed me through the software's features. He was so helpful with answering all my questions and gave a slick presentation. Invoicing now is so easy, all I do is select which classes need an invoice and in a few clicks, the invoices are all prepared. It's very easy to keep track of who has paid and send reminders to those who haven't. If I ever have any problems with the software or forget how to use any of the features the support staff is always quick to reply on the online chat. Suggestions on how to get the most out of the software are always given. If there are any features that aren't quite working for you or you have any suggestions for things that would make the software work better they are always open to hearing. I'm often finding messages in my inbox with news of updates based on customer suggestions. A great piece of software that saves me so much time and helps me to keep on top of my business.

Vorteile:

Save me so much time when creating multiple invoices.

Nachteile:

I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.

Gemma
Company Director in UK
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product, Great Service!

5,0 vor 5 Jahren

Vorteile:

Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!

Nachteile:

I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?

Kristi
Managing Partner in UK
Darstellende Künste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Everything in one place

5,0 vor 5 Jahren

Vorteile:

Everything is in one place. Membermeister enables us to keep track of the various elements of the day-to-day running of our business, and makes it incredibly easy to keep up to date with everything - all in one place! The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great. CSR is always incredibly helpful and informative!

Nachteile:

I like that I am able to colour code each of class / terms, however, it would be even better if there was a way to only view specific colour groups!

Antwort von membermeister

vor 5 Jahren

We're thrilled about this review, and it's a pleasure working with you.

Suzanne
Suzanne
HR Manager, Northern Europe in UK
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Getting started was incredibly easy. The experience since has been everything we wanted.

5,0 vor 6 Jahren

Kommentare: More accurate information about students attendance and invoicing.

Vorteile:

The simplicity of creating invoices and seeing who has not yet paid and sending them out reminders. The ease of setting up and taking class registers.

Nachteile:

It is not designed for invoicing Pay As You Go students, but with customer representative's assistance we have found a very workable solution. You need wifi access to take the registers, but you can easily create printable registers. They are working on an app that I hope will solve this one.

Antwort von membermeister

vor 6 Jahren

Many thanks Suzanne, great to hear that membermeister is helping you and your business.

Claire
Claire
Practice Manager in UK
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

PERFECT PIECE OF SOFTWARE FOR MY DRAMA SCHOOL

5,0 vor 5 Jahren

Kommentare: It was definitely the right choice when my business grew and I was in search of software to manage my drama classes. Since using it, I have found I have so much more time on my hands to focus on pushing the business as the drudgery of admin and keeping class info up to date is so much easier. When you offset the cost of my time sorting manual invoicing, checking if people have paid into the account and chasing those who have not and ensuring children's details are always up to date then the cost is actually incredibly cheap.

Vorteile:

The ease of use, it takes a very little amount of time to get accustomed to the software. The support when you do need some help is extremely good and I am never stuck for long. I also love the fact that my staff are able to access the data for contact and medical details for children very easily and so there is no need for paper lists or issues with security of data.

Nachteile:

Currently not able to automatically invoice each month, it is only manual but I believe this is in the pipeline. I also find setting up a term and removing the half terms a little over complicated as I tend to forget how to do it each term as it is 3 months between set up and it isn't that obvious. Easy when you know how but I think it could be simpler and more obvious.

Neil
Director in UK
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Product

5,0 vor 8 Jahren

Kommentare: Membermeister has transformed how efficient our business is and evolved with us as we have grown. It's so simple to use and enables us to easily track our students, class registers, timetables, invoices and messaging in one place. All our staff have their own username and different levels of access for security and we can use it on our mobile phones, tablets or laptop. Fantastic value for money and once we tried it we could never go back to how we used to manage.

Vorteile:

Everything, It will streamline your business.

Nachteile:

Can't think of one single thing

Antwort von membermeister

vor 8 Jahren

Thank you for your brilliant review Neil, we're really happy to hear that membermeister is working so well for you.

Laurence Mark
Director in UK
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Membermeister has made the running of our dance studio MUCH more straightforward.

5,0 vor 7 Jahren

Kommentare: It makes our admin much simpler and more efficient.

Vorteile:

The best thing about it is everything is in one place: student info, communications, invoices and so on, rather than having to hop between different bits of software. The fact that an enquiry can come through our website and go straight onto the Membermeister system is awesome, it saves a lot of time and labour.

Nachteile:

Sometimes it is a little clumsy or long-winded to have to come back to a main page to move on, ie it would be good to have "Next" buttons for students and classes. Also we hope that soon we can integrate our monthly gocardless direct debits too, alongside the invoiced gocardless payments.

Antwort von membermeister

vor 7 Jahren

Thanks for your excellent review. We've considered adding a dropdown menu to allow you to jump from one class to another, it sounds like that would be useful to you and we'll try and expedite that feature.

karen
Principal in UK
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Membermeister Dance software

5,0 vor 6 Jahren

Kommentare: My experience with Membermeister has been first class and has really helped me keep on top of all the data management and admin that is involved in running a dance school.

Vorteile:

The software is very user friendly and so accessible across all of my devices.

Nachteile:

I haven't encountered any problems so far.

NICKI
PRINCIPAL in UK
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Membermeister 100%

5,0 vor 6 Jahren

Kommentare: The team have been so helpful and supportive during our set up. Always available to help and iron out any issues or answer questions.
Really happy with it all so far.

Vorteile:

It's easy to get to grips with. Lots of ways to recover data to assist making decisions and working things out.

Nachteile:

Not easy to link students into families so ease invoices. Occasionally emails don't get to all recipients.

Sarah
Financial Controller & PA in UK
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Membermeister is the best decision we have ever made!

5,0 vor 8 Jahren

Kommentare: This system has made life so much easier for our ballet & stage schools. Paul & Stefan made set up so easy. Their support is fantastic as I can either message them or phone - they get back to you really quickly. I love Stefan's video tutorials when I can't remember how to do something.

Vorteile:

Easy to set up, really easy to use & tracks all our students, classes & payments effortlessly.

Nachteile:

It would be nice to have our 2 schools' pages open on the browser at the same time. This isn't possible at the moment. When looking back at sent messages it would be helpful to see the pdf attachment that was sent as well.

Antwort von membermeister

vor 8 Jahren

Thanks for the great review Sarah. A quick tip for keeping both of your accounts open at the same time: use two different browsers, say Chrome for one account and Firefox for the other. That way you can stay logged in to both.

Jacquie
Spanien
Sport, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use

4,0 vor 8 Jahren

Kommentare: I was looking for a package that would allow me to organise and track my schools monthly attendance and allow monthly billing/invoicing
This was extremely easy to set up and the team were very helpful with all questions I had.

Vorteile:

Allows for organisation of my school. It is clear and easy to use. It allows me the facility to send group emails and chase for payments etc.

Kim
Dance Teacher in UK
Darstellende Künste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Couldn't do without this ap!

5,0 vor 7 Jahren

Kommentare: I love having easy and instant access to my registers and outstanding invoices. Would not wish to go back to the days where everything was done manually. Much easier to use than aps I had previoisly used.

Vorteile:

Easy to use. And no software to download.

Antwort von membermeister

vor 7 Jahren

We're thrilled about your feedback Kim! Many thanks.

Ela
School Manager in Malediven
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fantastic customer support

4,0 vor 5 Jahren

Kommentare: We have used a free trial before signing up, and I can only say positive things about the customer support we have received. We have a slightly more complicated set up than other organisations and have been running for 7 years using a variety of platforms for our administration, so finding a software that would include everything we need was always going to be a challenge. Membermeister have supported us all the way in making this transition as easy as possible, have been super helpful when we needed clarification and are always interested in working with us on finding the best solution possible.

Vorteile:

it has made our administration easier, and it's a great way of consolidating various documents, spreadsheets and email software

Nachteile:

it lacks a few functions we would ideally like to have

Antwort von membermeister

vor 5 Jahren

Thanks Ela, we will work hard to get you up to 5 stars in all categories :-)

Greig
Greig
Business Support Analyst in UK
Verifizierter Nutzer auf LinkedIn
Versorgungsunternehmen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Efficient, Effective web based application

5,0 vor 6 Jahren

Kommentare: They appear to test all new changes effectively reducing risk of bugs.

Vorteile:

Membermeister has increased our income and efficiency enabling our team to effectively manage class bookings and invoicing

Karla
Director-Choreographer-Teacher- Salsa Dancer in USA
Unterhaltung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

always attentive to giving me quality service

5,0 vor 4 Monaten

Vorteile:

Organize It helps me keep my work organized and also have a place where my future students can register.

Nachteile:

They need to have an app that can be downloaded on phones so that students can enter and pay more easily.

Antwort von membermeister

vor 4 Monaten

Thanks so much for your honest review Karla.

Anya
Dance Teacher in UK
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very positive review!

5,0 vor 4 Jahren

Kommentare: A valuable addition to my business which I probably couldn’t do without!!

Vorteile:

I absolutely love this software. It’s multifunctional and does everything you need to. It’s perfect for my dance school and there’s actually not much I can fault

Nachteile:

The only thing I would alter is that when you send the invoice it goes to the child’s name rather than the parents name. Which is ok as it’s about the child, but ultimately it’s the Parent that’s paying.

Gemma
Artistic Director in UK
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

MemberMeister New User!

4,0 vor 8 Jahren

Kommentare: This company are fantastic and I would reccomend them to any of our partners for use. Paul has been a great support from set up to minor queries. It has been a brilliant addition to my organisation to ensure data is kept upto date and so that all our teachers can easily be in charge of their own administration so we can keep an eye of statistics.

Vorteile:

Set up was fast and the programme is incredibly user friendly which is great when you have so many people in one organisation able to use it.

Nachteile:

The only thing for me as because I have 2000+ members my programme runs quite slow at times, but for a normal dance school of 100+ students you would not have that problem. I would reccommend anyone who is thinking of buying a system to keep an eye on registers and be able to produce invoicing this is for you!

Antwort von membermeister

vor 8 Jahren

Many thanks for your brilliant review Gemma. We have taken your feedback on board.

James
Creative Consultant in UK
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

From the very start their customer service is A*. In addition to their features for admin purposes.

4,0 vor 7 Jahren

Kommentare: Much more stability and reassurance with chasing invoices.

Vorteile:

I enjoy being able to visually view our timetables and being able to deliver invoices directly to customers with the connections through GoCardless and Quickbooks. Having all our users in one space is amazing.

Nachteile:

Some more flexibility with invoice delivery I.e monthly payment invoices otherwise I have nothing to negative to say.

Anthony
Resident LTA Coach in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Really user-friendly with great support!

5,0 vor 8 Jahren

Kommentare: My business has increased fairly substantially over the past years and it became obvious that I need a more sophisticated database and booking system to keep control of the scheduling and invoicing. I joined membermeister a couple of years ago and I have to say it has transformed how we do things.  
The database alone is fantastic and the ability to track enrollments and scheduling is such a benefit. I would thoroughly recommend membermeister to any small to medium organization who are looking to handle their clients details in a more sophisticated but simple system.
A good database is essential to any business moving forward and this feature alone has contributed a lot to our growth.

Bonnie
Principal in UK
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

This membermeister is completely amazing

5,0 vor 6 Jahren

Vorteile:

The software is easy to navigate, the look is clean and professional. It has transformed my dance business.

Nachteile:

There isn't anything that I don't like. However I would love an add on; if for each class you could add on the hall expenditure and teachers rates. This would enable budget more effectively