Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Seismic

Seismic ist die führende Sales Enablement Lösung für Unternehmen

Erfahre mehr über Seismic

Vorteile:

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed.

Nachteile:

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Bewertungen zu Seismic

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,9/10

Seismic hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 204 Nutzerbewertungen auf Capterra.

Hast du Seismic bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (204)

Henry
Henry
Sales Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic for Sales

5,0 vor 4 Jahren

Vorteile:

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Nachteile:

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sales Enablement Made Easy

5,0 vor 4 Jahren

Kommentare: We have had an overall great experience with Seismic. We have bi-weekly calls with our customer success manager who helps us understand different features and answer any questions.

Vorteile:

Seismic makes it easy for B2B Sales employees to review internal and external content for buyers, during all stages of the buying/selling process. Seismic is able to store documents, videos, create pages, and target many business units at once.

Nachteile:

If there was one thing I could change about Seismic it would be the ability to better track usage and logins. This would make it so we could drive adoption to business units that do not use the tool.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Friendly, Helpful Staff; Ultimately Not the Right Tool For Our Business Use Case

3,0 vor 4 Jahren

Kommentare: We're a small proposals team that is part of a larger sales operations team. We use Seismic to general product-specific proposals for our salespeople to present to customers as part of our larger response to customer RFPs. My understanding is that there is much more functionality available in Seismic, but all we need it for is proposal generation.

Vorteile:

The Seismic staff we worked with were always friendly and helpful.

Nachteile:

It has been very difficult for us to edit/update the LiveDoc content, and being able to do that is essential to our work. Seismic is in the process of finding a solution for us, but they haven't delivered one yet.

Joe
Program Manager in USA
Informationstechnologie & -dienste, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

All-In-One Information, Content, and Knowledge Base

5,0 vor 3 Jahren

Kommentare: Seismic is like the Swiss Army Knife of LCMS tools for sales enablement. We are getting information distributed to as many people as possible as efficiently as possible, with control over who can see what. The LiveSend features make customer interactions much more straightforward while also adding helpful analytics to deals. It's effortless to find the information you need if you know that everything "lives" in Seismic.

Vorteile:

Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization.

Nachteile:

I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning.

Lynne
Director, Sales & Revenue Enablement in USA
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Personal customer success is the difference

5,0 vor 4 Jahren

Kommentare: I have used Seismic at my last company and brought the platform to my current company. The customer success is the differentiation. In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.

Vorteile:

I love Seismic! It is easy to implement, continuously update and use daily.

Nachteile:

Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

Antwort von Seismic

vor 4 Jahren

Lynne, thank you so much for taking the time to leave us this great review! We are thrilled you are getting so much value out of our platform. We are constantly working to improve our product for our customers, so your feedback will always be valuable to us. Looking forward to partnering with you throughout 2020 and beyond! Best, The Seismic Team

Austin
Sales Force Effectiveness in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Seismic allows our sales team to make more informed decisions by understanding customer behavior

5,0 vor 4 Jahren

Kommentare: We we're using another sales enablement tool previously, but Seismic has really been a game changer for the way our sales reps engage with our practitioners. The LiveSend and ability to utilize analytics helps us understand which content is most valuable, and what content is most engaging for our practitioners to close more sales. In turn, this visibility gives us more insight for marketing when developing our sales collateral to ensure alignment between science, marketing, and sales on product messaging. In addition, the Seismic support team has been awesome, they are readily accessible and able to handle all of our technical concerns. I'd highly recommend Seismic if you're looking to take your sales force to the next level.

Vorteile:

Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales. The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing.

Nachteile:

We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically.

Cori
Bayer PLUS Digital Experience Manager in USA
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using Seismic helped streamline our Marketing Repository

5,0 vor 3 Jahren

Kommentare: My experience with Seismic from start to finish has been great. When we began the process in 2017 it was a bit challenging, but with the new Content Manager and new operating system changes it is much more user friendly and very intuitive. I cannot say enough good things about it now.

Vorteile:

I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality.

Nachteile:

We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content.

Matthew
Matthew
President & Chief Project Engineer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Sales Enablement and CMS Platform

4,0 vor 5 Jahren

Kommentare: We needed the ability to incorporate a workflow process for our content creation team and personalize content at the account level without forcing users to individually re-create each sales piece.

Vorteile:

We anticipate getting a lot of use out of the "LiveDoc" capabilities for our ABM efforts in the coming years. We also anticipate that Seismic will eventually replace Microsoft OneDrive entirely as our document repository and Sharepoint as our corporate intranet.

Nachteile:

It would be nice if content could be displayed and/or shared externally. Seismic's entire pricing model is predicated on each consumer of content not specifically sent something through the system itself having a license.

Christel
Director in USA
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent product!

5,0 vor 4 Jahren

Kommentare: Great classes available and forward thinking company.

Vorteile:

Easy to organize materials for the team! With one search, everything you want to see on that topic is available.

Nachteile:

Time consuming and labor intensive for Administrators to load and organize materials.

Antwort von Seismic

vor 4 Jahren

Christel, thanks for sharing your feedback with us and the community. It's great to hear that you are seeing the value in our content management functionality. Ensuring a positive customer experience is extremely important to us, so your feedback is invaluable. Looking forward to partnering with you in 2020 and beyond!

Alex
Digital Marketing Strategist in Spanien
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Makes the life of the sales reps easier

4,0 vor 8 Monaten

Vorteile:

The integration with Salesforce is really useful so the sales reps can send the documentation to the potential clients just with a few clicks.

Nachteile:

The UI design is a little bit old fashioned.

Andrew
Account Manager in USA
Elektrische/elektronische Fertigung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Seismic for a new Outside Seller

5,0 vor 4 Jahren

Kommentare: Overall Seismic has allowed me to more readily consume internal facing content and share external content more effectively. It enables greater insight into how my customers interact with what I'm sharing.

Vorteile:

The feature that differentiates Seismic from other internal document databases is the "LiveSend" function. You're able to track usage by time and section of documents that you send to your customers. This helps to refine and focus your sales messaging and check whether your materials are actually being used. Very helpful as an outside seller.

Nachteile:

The search engine can sometimes be finicky and make it difficult to find what you're looking for. My internal Sales Enablement organization has been internally organizing the documents which makes it quite a bit easier.

Heidi
Sales Enablement in USA
Marketing & Werbung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great tool but get help implementing the tool!

4,0 vor 4 Jahren

Vorteile:

Generally easy to use once you get the hang of it, great community for support, ability to suggest new features, great CSM.

Nachteile:

Google integration is not the best, lots of little quirks and glitches as they pertain to Google. (Eg. can only connect 1 google account to sync files unless you're on TeamDrive which our org is not - check your integrations with an AE before purchasing), backend is not always intuitive - get assistant with the initial setup. Search doesn't index over a certain sized file and many of our files exceed the limit making the search less effective.

Leeor
Managing Director, Marketing in Kanada
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Sales Enablement Gold Standard

5,0 vor 4 Jahren

Kommentare: We have been using Seismic for 5+ years and have seen the platform evolve and innovate the entire time. The platform enables us to automate data updates and enable the sales team to achieve their goals. Our experience has been very positive.

Vorteile:

User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed. Automation has saved us countless hours of work.

Nachteile:

Would love it was easier to make major data changes.

Antwort von Seismic

vor 4 Jahren

Leeor, thanks so much for leaving us this amazing review! Ensuring a positive customer experience is critical to us, and we're glad to hear that our hard work is paying off. Looking forward to partnering with you throughout 2020 and beyond!

Christina
Sr. Sales Enablement Operations Specialist in USA
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic Software Gets Green Light

4,0 vor 5 Jahren

Vorteile:

The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs.

Nachteile:

The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky.

Molly
Manager, Commercial Effectiveness & Scalability in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Huge Improvement from BigTinCan

4,0 vor 3 Jahren

Vorteile:

The folder structure (or lack thereof) and search functionality are such game changers. We also love the "page" functionality. We use it on every new product roll out or partnership.

Nachteile:

You have to connect one individual's Google Drive. Not great when you have multiple individuals with administrative access.

Rebecca
Sales Enablement Training Manager in USA
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Game Changing Software

4,0 vor 4 Jahren

Kommentare: Overall experience with Seismic was great. We had an issue with adoption at the beginning and they flew two folks out to our HQ in Boston to do an onsite training session with our Sales Team and it was greatly appreciated and received. Since then we have seen adoption skyrocket.

Vorteile:

Seismic has quickly become a game-changer for our sales team. The ability to see insights into what collateral is being viewed, for how long, what might be outdated or not landing well with prospects has been invaluable for our Marketing and Enablement teams in prioritizing our creation of collateral to our Sales Teams. Secondly, the ability to turn ordinary documents (i.e proposal, order form etc.) into virtual and fillable LiveDocs for our team that in-turn are trackable has been huge!

Nachteile:

The initial lift to launch the software is large. The time to set up the software, upload documents, organize and tag collateral was time-consuming and if not done correctly can cause user adoption to below at the time of launch, which is what we initially ran into. However, Seismic was great in flying on-site to help us relaunch the software and get us in an optimal state in the backend for us to show value and ROI to our team and once the sales team was able to see all they were able to do and accomplish the initial lift was worth the overall outcome.

Mike
Digital Transformation Specialist in USA
Computer-Software, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic Review

5,0 vor 3 Jahren

Kommentare: I have regained far more space on my desktop. I know 75% of what I need resides on the tool so I no longer need to keep it local. Much easier to find content "on the fly" than the previous tool we used. Great experience with the tool over the past 1-2 years.

Vorteile:

Ease of use. I find it very easy to navigate the tool to find the content necessary to support my customer conversations. Often I am able to navigate the tool for supporting content while on the phone.

Nachteile:

The only improvement I could recommend would be better triaging of content when searching. For some searches I can type in desired key words knowing the title of the document I want to view and it won't be the first search option.

Sarah
Manager, CS Enablement in USA
Bau, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good not Great

4,0 vor 4 Jahren

Kommentare: Overall the service is pretty good and the product works, I'm just not sure it's a solid enterprise solution.

Vorteile:

It's very visual and the tagging and searching work well. It integrates well into Salesforce and content can quickly be downloaded.

Nachteile:

The editing in Microsoft Silverlight feels ancient. I would consider staying with the product if they get this fixed.

Brett
Account Manager in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic Review

4,0 vor 3 Jahren

Vorteile:

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Nachteile:

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Kelsey
Sr Marketing Coordinator in USA
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Seismic Review

5,0 vor 4 Jahren

Vorteile:

My favorite capability within Seismic is LiveSend. We haven't gone live with the platform in my side of the business at Anthem, but we are working towards it now. The Spring release delayed us because it didn't make sense to launch when the experience and interface would change. The overall effort and time to set up Seismic is definitely high. I attended the Seismic conference in November and am really excited for our sales team to realize some of the benefits that were talked about there eventually.

Nachteile:

Setup is for sure the most difficult part. We also wish there was a better way to integrate with our current system at Anthem because everything is manual right now. It was a massive undertaking to get fit to go live and once we go live, we expect for it to still be pretty time consuming.

Antwort von Seismic

vor 4 Jahren

Hi Kelsey, Thanks so much for leaving this great review! We are excited that you are seeing the benefits of LiveSend. Ensuring a positive custome experience is our top priority and we definitely want to work with you to make sure the transition to Seismic is as seamless as possible. Looking forward to partnering with you in 2020 and beyond!

Christina
Sr. Enablement Operations Specialist in USA
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Overall experience has been great. The product is designed to assist Sales & Mrktg as said it would

5,0 vor 7 Jahren

Kommentare: Since we are still building and getting ready to do our BETA testing, I would have to say the ability to collaborate effectively within the organization, using the most current and up-to-date content provided by Marketing and Sales. The main reason for purchasing Seismic was the ability to address our RFP/RFI build allowing our sales reps to pull a company branded RFP template, to speed the process up and get a generic RFP response out the door. This gets the generic questions and answers of our product features, functionality and corporate company information in the hands of our prospects putting Magento's name in the forefront of our competition. This should speed up our internal RFP process 10 fold. I can't wait to see our ROI.

Vorteile:

The LiveDoc capability and the analytics are AWESOME! The ability to track content as it gets distributed to clients and prospects and allow us to align our material getting sent out is nothing short of AMAZING!

Nachteile:

The RFP build has to be customized to fit out business requirements, due to not having a team in place to field the RFP's coming into the company. Our sales reps receive their own and work alongside our Tech Partners and Solutions Consulting to respond back to the prospects.

Mariela
Independent Consultant in USA
Konsumgüter, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Easy to Use and Share Documents

5,0 vor 4 Jahren

Vorteile:

I really like that Seismic allows documents to be easily searched, downloaded, and shared. My business is solely based off social media and smartphones, and the fact that I can easily text/send any document with one click is super time saving and helpful!

Nachteile:

The mobile scaling of the web page to my smartphone could be a little better.

Mackenzie
Sales in USA
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sales Enablement Genius

5,0 letztes Jahr

Kommentare: Amazing tool.

Vorteile:

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

Nachteile:

I wish the search feature picked up on more key words so that you could refine the results better.

Daniel
Account Executive in USA
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Making my life so easy

5,0 vor 2 Jahren

Kommentare: It has been very easy, streamlined, and I use it everyday!

Vorteile:

I like the most that I am able to easily search around for different content to send to my prospects. We even have it organized by what content to send out for each stage. This makes it super easy to know what I should send out to secure a deal. Also, I get very important engagement information that lets me know when someone has opened up my emails that I have sent out!

Nachteile:

I think my biggest con is that even if I am the one opening up a document sent out, they still track that and I get notifications even when I view the document.

Andrew
Merchant Account Manager in USA
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic Review

4,0 vor 5 Jahren

Kommentare: Communication has been streamlined with the Seismic content.
Search, select and send! It's been a nice enhancement to my daily responsibilities.

Vorteile:

Seismic helps to reduce the time to communicate with our customers, as there are prepared text/responses/content/videos, I can just select, customize as needed and send! Love being able to see when my customers open and read my information.

Nachteile:

On occasion, an article I really need is listed but the content is unavailable.