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Über Seismic

Hilf Verkaufsteams, sich mit ihren Käuferzielgruppen effizienter und effektiver zu verbinden – mit dieser leistungsfähigen Sales-Enablement-Plattform.

Erfahre mehr über Seismic

Vorteile:

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed.

Nachteile:

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Bewertungen zu Seismic

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,9/10

Seismic hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 206 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (206)

Henry
Henry
Sales Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic for Sales

5,0 vor 5 Jahren

Vorteile:

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Nachteile:

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sales Enablement Made Easy

5,0 vor 4 Jahren

Kommentare: We have had an overall great experience with Seismic. We have bi-weekly calls with our customer success manager who helps us understand different features and answer any questions.

Vorteile:

Seismic makes it easy for B2B Sales employees to review internal and external content for buyers, during all stages of the buying/selling process. Seismic is able to store documents, videos, create pages, and target many business units at once.

Nachteile:

If there was one thing I could change about Seismic it would be the ability to better track usage and logins. This would make it so we could drive adoption to business units that do not use the tool.

Elli
Marketing Manager in UK
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool for sales enablement and knowledge sharing

5,0 vor 2 Monaten Neu

Vorteile:

Seismics a great tool for cross-functional document sharing. We use it company-wide, changing permissions between teams, to allow everyone to access important documentation that'll help them in their roles. For example, I work in marketing but my content is incredibly important for sales enablement. I store it all on Seismic so the sales team have a one stop shop to find anything they need, without having to ask me for it.

Nachteile:

It's not an incredibly intuitive platform. I'd also like it if it sent reminders for approvals as a lot of the time, documents need to go through a string of stakeholders for approval before publishing, but these stakeholders forget. It'd be great if it sent nudge alerts to these stakeholders after X amount of hours.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Friendly, Helpful Staff; Ultimately Not the Right Tool For Our Business Use Case

3,0 vor 5 Jahren

Kommentare: We're a small proposals team that is part of a larger sales operations team. We use Seismic to general product-specific proposals for our salespeople to present to customers as part of our larger response to customer RFPs. My understanding is that there is much more functionality available in Seismic, but all we need it for is proposal generation.

Vorteile:

The Seismic staff we worked with were always friendly and helpful.

Nachteile:

It has been very difficult for us to edit/update the LiveDoc content, and being able to do that is essential to our work. Seismic is in the process of finding a solution for us, but they haven't delivered one yet.

Rachel
Customer Support Lead in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Game Changer for Training and Enablement

5,0 vor 3 Wochen Neu

Kommentare: Overall, Seismic is great. I have not used many content creation or knowledge management tools like this, but Seismic has significantly and positively impacted my team and has paramount to our knowledge management success.

Vorteile:

Not only does it allow you to create content, but I love the ability to add multiple choice, matching choices, and other question/answer selections to test the assignee's knowledge after they complete the lesson. It's like taking Google forms but an upgraded version and building it right into the lesson, which is great!

Nachteile:

What I struggle the most when creating new lessons in Seismic is the inability to add pictures directly in the middle of a text box. Sometimes I want to insert a graph or picture without having to break the text box up and create a second text box.

Joe
Program Manager in USA
Informationstechnologie & -dienste, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

All-In-One Information, Content, and Knowledge Base

5,0 vor 3 Jahren

Kommentare: Seismic is like the Swiss Army Knife of LCMS tools for sales enablement. We are getting information distributed to as many people as possible as efficiently as possible, with control over who can see what. The LiveSend features make customer interactions much more straightforward while also adding helpful analytics to deals. It's effortless to find the information you need if you know that everything "lives" in Seismic.

Vorteile:

Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization.

Nachteile:

I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning.

Lynne
Director, Sales & Revenue Enablement in USA
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Personal customer success is the difference

5,0 vor 4 Jahren

Kommentare: I have used Seismic at my last company and brought the platform to my current company. The customer success is the differentiation. In my experience the CSM team is kind, knowledgeable, supportive and the ultimate partners to their customers. They go above and beyond to ensure their customers are happy and successful.

Vorteile:

I love Seismic! It is easy to implement, continuously update and use daily.

Nachteile:

Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

Antwort von Seismic

vor 4 Jahren

Lynne, thank you so much for taking the time to leave us this great review! We are thrilled you are getting so much value out of our platform. We are constantly working to improve our product for our customers, so your feedback will always be valuable to us. Looking forward to partnering with you throughout 2020 and beyond! Best, The Seismic Team

Austin
Sales Force Effectiveness in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Seismic allows our sales team to make more informed decisions by understanding customer behavior

5,0 vor 5 Jahren

Kommentare: We we're using another sales enablement tool previously, but Seismic has really been a game changer for the way our sales reps engage with our practitioners. The LiveSend and ability to utilize analytics helps us understand which content is most valuable, and what content is most engaging for our practitioners to close more sales. In turn, this visibility gives us more insight for marketing when developing our sales collateral to ensure alignment between science, marketing, and sales on product messaging. In addition, the Seismic support team has been awesome, they are readily accessible and able to handle all of our technical concerns. I'd highly recommend Seismic if you're looking to take your sales force to the next level.

Vorteile:

Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales. The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing.

Nachteile:

We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically.

Matthew
Matthew
President & Chief Project Engineer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Sales Enablement and CMS Platform

4,0 vor 5 Jahren

Kommentare: We needed the ability to incorporate a workflow process for our content creation team and personalize content at the account level without forcing users to individually re-create each sales piece.

Vorteile:

We anticipate getting a lot of use out of the "LiveDoc" capabilities for our ABM efforts in the coming years. We also anticipate that Seismic will eventually replace Microsoft OneDrive entirely as our document repository and Sharepoint as our corporate intranet.

Nachteile:

It would be nice if content could be displayed and/or shared externally. Seismic's entire pricing model is predicated on each consumer of content not specifically sent something through the system itself having a license.

Missi
Missi
Director, Global Marketing, Digital Strategy in USA
Verifizierter Nutzer auf LinkedIn
Outsourcing/Offshoring, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Clean Repository with Data Insights

4,0 vor 4 Jahren

Kommentare: Overall we're happy with the platform. Marketing and Sales are having more conversations and content is being used. The platform adoption data has been critical with sharing with business leads so our conversations are informed about what's working and who is using.

Vorteile:

The content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.

Nachteile:

Without having a highly-technical dedicated internal resource, deployment and setup took a lot longer than we would've liked. Also, we weren't given an "ideal state" checklist so we didn't know what features and components were necessary to exist. The community is extensive and the knowledge base is very in-depth but it was difficult to navigate.

Cathryn
Data Production Manager in USA
Vermögensverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Achieve brand and firm cohesion with Seismic

5,0 vor 4 Jahren

Kommentare: Seismic has helped bring sales and marketing together with our operations and data teams to ensure clients are receiving timely and accurate materials. The integration with our CRM allows Sales to stay in their comfort zone while leveraging a new tool. The platform is constantly improving, offering new functionality and becoming more user friendly. The support staff is helpful and the training materials are very accessible and easily consumable. Seismic is a true partner and worth checking out.

Vorteile:

Seismic provides an easily accessible repository for all of our most recent marketing materials. Particularly while our teams have been working remotely, WorkSpace has been a great collaborative tool for our marketing team during production. And when Sales asked if the materials on the shared drive were available in the cloud, it felt great to answer affirmatively that they could find everything they need in DocCenter or NewCenter in Seismic.

Nachteile:

It would be great if it was easier to publish collateral from WorkSpace to DocCenter, but it's really just a few extra steps to make that happen. The product offers so much functionality it can be overwhelming to determine the right place to start, but the customer success reps are very accessible and helpful in offering insight.

Antwort von Seismic

vor 4 Jahren

Cathryn, thanks so much for taking the time to leave us this amazing review. It's great to hear that you are enjoying Seismic as a collaborative tool, especially within your remote teams. Ensuring a positive customer experience is critical to us, and we're glad to hear that our hard work is paying off. Looking forward to partnering with you throughout 2020 and beyond!

Daniel
Production Specialist in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Automation and workforce platform

5,0 vor 4 Jahren

Kommentare: Overall Seismic is a great platform that concentrates on the end-user sales experience, as well as the back end support experience. It geared to help move your company forward.

Vorteile:

What I like about Seismic is that it is a multi-functional platform that can be an all-in-one for tool for some companies.

Nachteile:

What I liked the least is that in the beginning it takes a minute to learn the platform and how to become fully comfortable with it.

Leeor
Managing Director, Marketing in Kanada
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Sales Enablement Gold Standard

5,0 vor 4 Jahren

Kommentare: We have been using Seismic for 5+ years and have seen the platform evolve and innovate the entire time. The platform enables us to automate data updates and enable the sales team to achieve their goals. Our experience has been very positive.

Vorteile:

User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed. Automation has saved us countless hours of work.

Nachteile:

Would love it was easier to make major data changes.

Antwort von Seismic

vor 4 Jahren

Leeor, thanks so much for leaving us this amazing review! Ensuring a positive customer experience is critical to us, and we're glad to hear that our hard work is paying off. Looking forward to partnering with you throughout 2020 and beyond!

Christina
Sr. Sales Enablement Operations Specialist in USA
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Seismic Software Gets Green Light

4,0 vor 5 Jahren

Vorteile:

The ability to conduct LiveSends of assets directly from within Seismic and not having to download and then include as an attachment in Outlook or other email product. The bonus of being able to track what a recipient views and how long they looked at the content or if they forwarded to someone else is a game changer. This gives Sales and Success a one-up on knowing what a recipient is interested in. The ability to create LiveDocs.

Nachteile:

The product does not have the ability to house RFP questions and answers in a database format. We needed the ability for a Sales rep to pull together a quick RFP using a LiveDoc RFP Template to pick and choose what Q&A's they wanted to pull in by product. It does not accommodate. Also, having to maintain an Excel document of hundreds of Q&A's and upload weekly, is less than desirable and clunky.

Molly
Manager, Commercial Effectiveness & Scalability in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Huge Improvement from BigTinCan

4,0 vor 4 Jahren

Vorteile:

The folder structure (or lack thereof) and search functionality are such game changers. We also love the "page" functionality. We use it on every new product roll out or partnership.

Nachteile:

You have to connect one individual's Google Drive. Not great when you have multiple individuals with administrative access.

Rebecca
Sales Enablement Training Manager in USA
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Game Changing Software

4,0 vor 5 Jahren

Kommentare: Overall experience with Seismic was great. We had an issue with adoption at the beginning and they flew two folks out to our HQ in Boston to do an onsite training session with our Sales Team and it was greatly appreciated and received. Since then we have seen adoption skyrocket.

Vorteile:

Seismic has quickly become a game-changer for our sales team. The ability to see insights into what collateral is being viewed, for how long, what might be outdated or not landing well with prospects has been invaluable for our Marketing and Enablement teams in prioritizing our creation of collateral to our Sales Teams. Secondly, the ability to turn ordinary documents (i.e proposal, order form etc.) into virtual and fillable LiveDocs for our team that in-turn are trackable has been huge!

Nachteile:

The initial lift to launch the software is large. The time to set up the software, upload documents, organize and tag collateral was time-consuming and if not done correctly can cause user adoption to below at the time of launch, which is what we initially ran into. However, Seismic was great in flying on-site to help us relaunch the software and get us in an optimal state in the backend for us to show value and ROI to our team and once the sales team was able to see all they were able to do and accomplish the initial lift was worth the overall outcome.

Tiffany
Operations specialist in USA
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great way to efficiently automate your documents

5,0 vor 4 Jahren

Vorteile:

I love how easy it is to automate our documents. what used to take 24 hours to create now takes 5 minutes.

Nachteile:

The icons are not intuitive and aren't very clear so sometimes it's hard to navigate pictorial menus.

Antwort von Seismic

vor 4 Jahren

Tiffany, thanks so much for sharing your feedback with us and the community. It's great to see that you are realizing real-time value through our automation features. Ensuring a positive customer experience is critical to us, and we're glad to hear that our hard work is paying off. Looking forward to partnering with you throughout 2020 and beyond!

Breea
Account Manager in USA
Personalbeschaffung & -besetzung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Provides Value & Tracking

5,0 vor 3 Jahren

Vorteile:

I love Seismic and the use of the ease of the platform. You can save the favorites that you share within your library for easy access. This platform allows you to share valuable information with your clients and provides a matrix for each piece of material that you have sent. Seismic is a great tool for anyone who shares content and wants to keep a record of who views the material sent to help gauge their audidence.

Nachteile:

One thing I wish that could be improved is the link that is shared using Seismic. Clients are so weary downloading links within an email, some customers believe this to be spam.

Kevin
Client Relationship / Marketing Manager in USA
Finanzdienstleistungen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Versatile and Effective Product, Outstanding Service.

5,0 vor 7 Jahren

Kommentare: Although we are still relatively early in our implementation (a bit less than 1 year), our small Marketing production team has already seen a marked improvement in the accuracy and overall time allotted to our primary pieces of marketing collateral. Whenever we have a question, our people at Seismic have an answer - and when they don't, they find a solution that works. We are excited for the potential the product offers us as we continue to familiarize ourselves with its capabilities and limitations, although any limitations we discover likely will not last too long. On top of it all, our experience with our developers and everyone at Seismic has been incredibly positive.

Vorteile:

It is well-designed and intuitively built; It solved a significant problem for us, one that we expected to have to add new employees to get on top of.

Nachteile:

There are still some functionality improvements that need to be made; Overall speed of updates can lag at times.

Kelsey
Sr Marketing Coordinator in USA
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Seismic Review

5,0 vor 4 Jahren

Vorteile:

My favorite capability within Seismic is LiveSend. We haven't gone live with the platform in my side of the business at Anthem, but we are working towards it now. The Spring release delayed us because it didn't make sense to launch when the experience and interface would change. The overall effort and time to set up Seismic is definitely high. I attended the Seismic conference in November and am really excited for our sales team to realize some of the benefits that were talked about there eventually.

Nachteile:

Setup is for sure the most difficult part. We also wish there was a better way to integrate with our current system at Anthem because everything is manual right now. It was a massive undertaking to get fit to go live and once we go live, we expect for it to still be pretty time consuming.

Antwort von Seismic

vor 4 Jahren

Hi Kelsey, Thanks so much for leaving this great review! We are excited that you are seeing the benefits of LiveSend. Ensuring a positive custome experience is our top priority and we definitely want to work with you to make sure the transition to Seismic is as seamless as possible. Looking forward to partnering with you in 2020 and beyond!

Jamey
Sales Director in USA
Elektrische/elektronische Fertigung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Seismic right fit for collaboration and outreach

5,0 vor 3 Jahren

Vorteile:

Seismic enables our business to reach those who are most impacted by our products and give us easy access to deliver information, either when they need it through the search function, or proactively as we push or suggest information for them to review.

Nachteile:

The SSO option was difficult to get operational but I believe we have that sorted out now.

Jeff
Sales Representative in USA
Medizinische Geräte, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New Sales Representative Becoming familiar with my territory and company products using Seismic

5,0 vor 4 Jahren

Kommentare: My overall experience has been fantastic. I have had several customer questions come across my desk, and was able to find almost every single answer I needed in Seismic. Which prevents me from having to call other reps or company employees to find the answer. And has made my response time to customers very quick. I can say I have made sales using Seismic that I otherwise wouldn't have made if I didn't have quick access to product information. When customers call me with a question on a product i can easily access Seismic while on the phone and find an answer quickly.

Vorteile:

This software is tremendous at organizing the vast amount of resources our company has to provide to reps and Doctors. Its very easy to navigate, and has been critical in getting up to speed for my accounts. My company sells thousands of products, so it would be impossible to be an expert on every one. But with Seismic I have been able to field several customer questions that I would not have otherwise been able to.

Nachteile:

Maybe their could be a better tutorial on how to use the software, but with that said its very intuitive

Kim
Marketing Associate in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Magical, once it all comes together.

5,0 vor 7 Jahren

Kommentare: Firmwide consistency in our branding - which is really important. It saves me hassles, it saves me time. The customization of the software is so practical and almost too good to be true. But it's TRUE!

Vorteile:

I like the instant updates, firmwide. I like the interface both on the back and front end. I love the organization of the site. I love how quickly I can download data. And Seismic saves me hours per week.

Nachteile:

I find it difficult to get training at my level - partially because what I use Seismic for is very specific. Plug ins usually break my PPT.

Bryson
Sales Development Representative in USA
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product, super easy to use!

5,0 vor 4 Jahren

Kommentare: I have thoroughly enjoyed Seismic as much as I possibly could have. I think it is a very resourceful tool to have, especially being in sales when I need to find information quickly that can help a prospect or customer. I think that the product has been well designed and despite a few small flaws, it is well worth the investment.

Vorteile:

I think the best part of this software was the user interface. I felt that it was super easy to navigate and find exactly what I was looking for. You can tell that they put a lot of time into making sure it was user-friendly and wasn't going to be a headache or complicated to search and find specific documents.

Nachteile:

One thing that I noticed is that the search engine wasn't very intuitive and didn't pick up simple words/phrases. I knew that what I was looking for existed, but it took me longer to go through each individual tab to find it because the search engine tool bar wasn't bringing up what I wanted. Had it been working, it would've been super easy and quick to find.

Jim
Instructional Designer in USA
Automotive, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I was a Seismic admin in my previous job, like the system and the usability.

4,0 vor 7 Jahren

Kommentare: Obtaining a central content repository that most all employees can access. The content also gets pushed into the Salesforce interface based on predictive content configuration. The tracking and reporting is also better than our old system, which was a series of online folders.

Vorteile:

Provides a central repository that pushes predictive content into Salesforce along with tracking and reporting capabilities.

Nachteile:

My current company made the classic mistake of not performing enough up front preparation and design/structure strategy before starting to use Seismic. I am now trying to help them clean up and organize our content and develop business rules for admins and user. However, this is not the fault of Seismic.