HubSpot Sales Hub Erfahrungen

Hubspot enablet inbound sales 100%

Vorteile:

HubSpot überzeugt uns in puncto Sales besonders dadurch, dass man viele nützliche Automations und workflows einbauen kann, die uns bei unserem alten CRM (pipedrive) fehlten. Trivial aber für uns entscheidend: eine gute Lead Rotation. Heißt bei uns werden Sales Reps automatisch den Deals zugeordnet nach einer Logik die wir aufsetzen können.

Nachteile:

Absolute Kleinigkeit, aber mega mega nervig bei HubSpot ist die Zuweisung von Ereignissen zu Kontakten Deals Unternehmen etc. HubSpot lernt nicht dazu. Heißt: macht man in einem Deal einen Call aus dem Tool heraus, muss man danach selbsständig anwählen, dass der Call sowohl für Deal, als auch Unternehmen, als auch Kontakt gespeichert wird. Von alleine speichert es Hubspot nur z.B. im Deal und wenn man über den Kontakt navigiert, wäre der Call von selbst nicht sichtbar.

Sales Hub die jeder implementieren kann

Kommentare: Wir sind mit dem System sehr zufrieden und das Sales Team hat sich schnell eingearbeitet.

Vorteile:

War sehr einfach zu implementieren mit Unterstützung von saleshub. Finde es super, dass wenig aktive Nutzer oder viewer kostenlos sind für Reporting etc.

Nachteile:

Die Call Funktion könnte nooch ausgebaut werden, haben am Ende Schnittstelle zu anderer Software eingerichtet.

Gutes tool

Kommentare: dokumentation und controlling, großer datenspeicher große datenbank

Vorteile:

Für das Tracken der einzelnen deals wirklich gut in verschiedenen stati kann genaustens gesehen werden wie weit der vertrieb gekommen ist und als außenstehender kann man dadurch sehr gut anknüpfen

Nachteile:

einige funktionen sind möglich aber nur durch weitere sehr teure upgrades nutzbar, obwohl dies funktionen teilweise im salesbereich pflicht wären in meinen augen

Best CRM for Startups

Kommentare: As a marketing person, this is the best CRM to use.

Vorteile:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

Nachteile:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.

In Betracht gezogene Alternativen: Salesforce Sales Cloud

Gründe für den Wechsel zu HubSpot Sales Hub: Salesforce is too expensive and also it's not as customizable as hubspot

SalesHub is the must tool for companies looking to centralise their customer journey and scale

Kommentare: We migrated from Pipedrive, RD Station, Intercom and Asknicely to keep the entire lead/customer history/journey in just one tool and Hubspot is awesome for providing adding a lot of value to the company.

Vorteile:

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

Nachteile:

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

In Betracht gezogene Alternativen: Salesforce Sales Cloud

Warum HubSpot Sales Hub gewählt wurde: Hubspot is capable of concentrating different datas from different features if you combine more modules so we replaced 3 ou 4 tools to Hubspot and our data was centralised there making it easier to understand and improve customer journey

Zuvor genutzte Software: Pipedrive

Gründe für den Wechsel zu HubSpot Sales Hub: Hubspot is cheaper, more modern and easier to use

New User

Kommentare: So far its been ok. Still just learning the ins and outs.

Vorteile:

The online help has been wonderful. Lots of options to make your business organized once you learn it.

Nachteile:

The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.

In Betracht gezogene Alternativen: Salesforce Marketing Cloud und Pipeline CRM

Warum HubSpot Sales Hub gewählt wurde: Different company

Zuvor genutzte Software: Salesforce Marketing Cloud Account Engagement

Gründe für den Wechsel zu HubSpot Sales Hub: free to start for a small business, comparable prices to other companies.

A powerful CRM

Kommentare: Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

Vorteile:

What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

Nachteile:

Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

In Betracht gezogene Alternativen: Mailchimp

Gründe für den Wechsel zu HubSpot Sales Hub: Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

HubSpot

Kommentare: I use this daily with two of my clients for Account-Based Marketing Campaigns.
Great for Lead-to-Account tracking as well as ongoing account management.
Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle. Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.

Vorteile:

HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes. One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

Nachteile:

I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

In Betracht gezogene Alternativen: Salesforce Service Cloud, Zoho CRM, Pipedrive und Nutshell

Gründe für den Wechsel zu HubSpot Sales Hub: I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)

Good CRM, Good support team

Kommentare: Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

Vorteile:

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

Nachteile:

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

Quickly Scale Up Your Sales Team

Kommentare: We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand
We are able to track goals, hit rate, forecast, and more

Vorteile:

HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

Nachteile:

It does require a dedicated person to implement but their support team is incredible

In Betracht gezogene Alternativen: Salesforce Sales Cloud und SugarCRM

Warum HubSpot Sales Hub gewählt wurde: Act was not able to handle our business needs and is not user-friendly or geared towards modern operations

Zuvor genutzte Software: Act!

Gründe für den Wechsel zu HubSpot Sales Hub: Price and overall offering. Best capabilities for our neds.

Excellent CRM with addons that just make it better

Kommentare: Very happy with our investment in HubSpot and we are now taking full advantage of many of its time saving features.

Vorteile:

I found HubSpot to be well designed and highly intuitive.

Nachteile:

I have had some issues with how documents are managed and I did have a request for the ability to add customizable task definitions which would suit our workflow better. Not sure if I should be proud or pissed when they added the option to the upgraded version of HubSpot.

Industry Standard, but alternatives might be better for your needs

Vorteile:

-Integrates really well with other tools -- most sales software offer a Hubspot integration which makes really easy to try new 3rd party tools to make your sales stack better

Nachteile:

- Didn't have a great way to communicate in the tool -- other software offer things like emailing within your CRM so you can keep everything in one place

In Betracht gezogene Alternativen: Streak

Gründe für den Wechsel zu HubSpot Sales Hub: I tried using Streak since it was right in Gmail, but Gmail loads slow for me. Streak's UI for their CRM also isn't as intuitive as Hubspots

Deals at a glance

Kommentare: Hubspot offers a great tool to track all the leads we currently have so that none fall through the cracks. It keeps all related documents, meetings, quotes, etc. all in the the deal card. The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to the system. Setting the default to "tracking off" and only logging what we want to keeps the contact list much cleaner.

Vorteile:

It was very easy to set up and start using. There's something really pleasing about moving deal cards up the pipeline.

Nachteile:

The meeting scheduler is lacking basic functionality like canceling and rescheduling. Hubspot has promised to roll out these functions soon. Also, the options for clients to accept a quote and pay are limited. They can only pay 100% of the full amount of the quote. There are no provisions for alternative arrangements like paying half up front and half later.

Great for SMBs! startups can't afford it but still great!

Kommentare: Great tool overall for Sales teams. A little more expensive that the traditional startup CRMs like pipedrive but still amazing

Vorteile:

It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.

Nachteile:

The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.

In Betracht gezogene Alternativen: Zoho CRM

Warum HubSpot Sales Hub gewählt wurde: It was just more powerful than those at the time I was using it

Zuvor genutzte Software: ActiveCampaign und Pipedrive

Gründe für den Wechsel zu HubSpot Sales Hub: Zoho CRM looked good but I thought it was too basic

More Flexible, Versatile and Cost Effective CRM

Kommentare: I think this is an awesome crm, especially for smb sales.

Vorteile:

HubSpot pretty much does everything, it's like salesloft and salesforce in one. All the features for contacting leads, customers and making tasks and tracking mission critical business info is great.

Nachteile:

The reporting and forecasting features might not be the best compares to other options, but we didn't get too far into the weeds here.

In Betracht gezogene Alternativen: Salesforce Sales Cloud

Gründe für den Wechsel zu HubSpot Sales Hub: Hubspot was more cost effective and flexible compared to the top alternative(s).

The best applications for organizing business, managing offers and sales teams

Kommentare: When it comes to preparing lists of new customers and sending compensation, the HubSpot Sales Hub has helped us to be more organized in all stages of our work. Keeping all those records in the cloud and organizing them in a unique way allows you to retrieve and import the data that you need at any time. Because of the information we've gotten from it, we've been able to come up with some of our best ideas yet for our company's future.

Vorteile:

The HubSpot Sales Hub provides my team with a great deal of structure, as it can be used to distribute and track projects with the support of other team members, all of which can be done from a computer or via the mobile app. Classifying emails in this way allows you to see the status of emails sent to customers and those that have been received, as well as the settings for ready responses that are sent to customers, which is something I really appreciate. For example, you may simply plan all of your appointments and receive reports summarizing all of the events that have occurred over any period of time, which is both motivational and inspiring to keep all of your duties in progress. Due to its seamless connection with the rest of our workflow, it eliminates the need for us to manually enter the same information twice.

Nachteile:

Despite the fact that the HubSpot Sales Hub is really well-organized and provides you and your team members with all the tools you need for a very reasonable membership price, it's difficult to think of anything negative to say about it. The user simply requires a few minutes of training before he can get the most out of it.

A unique, low-cost tool for managing everything related to customers, their affairs, and their needs

Kommentare: In general, we are satisfied with the change brought about by the use of the HubSpot Sales Hub, whereby we were able to obtain a file for each of our clients, containing all correspondence, transactions, contracts and invoices between us. Using the HubSpot Sales Hub, we were able to send promotions to select listings. In addition, through its distinguished tools, we were able to track all potential customers, through the analytics of the data that is carried out through it. It's a productivity booster, as we can close more deals, keep track of sales and better workflow.

Vorteile:

You can easily upload all records to the cloud so that any team member may view them from anywhere using HubSpot Sales Hub. It is interoperable with various apps and allows for rapid exporting and importation of lists and data. I enjoy how HubSpot Sales Hub categorizes emails and responds to customers. I can control my workflow, assign tasks, sync it with my mailbox, and send messages promptly. The mobile app also sends you regular notifications to keep you updated on all happenings. On my favorite HubSpot Sales Hub Weekly Activity and Reporting Dashboard, I can see everyone's contact information. I like that you can record calls, emails, and consumer interactions.

Nachteile:

There is nothing to dislike about the HubSpot Sales Hub, the simplicity, ease of use and unique tools you get with it will allow you to organize your business in a unique style.

Using Hubspot CRM as a primary CRM

Kommentare: I liked so much hubspot because I had freedom.

Vorteile:

Hubspot it’s easy to use and most of the things don’t need a IT guy next to you. This makes everything much more easy. From automations to reports if you have average IT knowledge you could walk alone.

Nachteile:

Customization. I think some stock reports are not so useful for my business case. Besides this the seller interface doesn’t have a view with the main tasks, news or a feed running things that are important to the rep.

In Betracht gezogene Alternativen: Pipedrive und HubSpot CRM

Zuvor genutzte Software: Salesforce Sales Cloud

"End to End Sales CRM tool HubSpot, Many Integrations & Workflows"

Vorteile:

One of the best and easiest CRM available in the market. Dashboards, Automation, Sales module and many more features which makes the work more easy.

Nachteile:

There are a few flaws in CRM automation module. Need to address which definitely adds to this great product.

In Betracht gezogene Alternativen: Freshsales

Zuvor genutzte Software: Zoho CRM

Gründe für den Wechsel zu HubSpot Sales Hub: Seamless Integrations

Great for sales and marketing

Kommentare: Very happy. I’ve found the system very helpful. I have a better handle on my contacts and leads. HubSpot is very supportive and offer a great training environment which goes beyond just the scope of the system. It does start becoming a little pricey once you start taking on additional “hubs”.

Vorteile:

It’s extremely flexible allowing you to set up your system to match your business processes. Not only that, the number of integrations in offer allows you to add whatever you need to manage your day-to-day operations.

Nachteile:

There are some quirks that mean automation can be a little clunky. The most obvious of which is that tasks created by an automation can’t be assigned to a specific task queue related to the activity required.

In Betracht gezogene Alternativen: Pipedrive

Warum HubSpot Sales Hub gewählt wurde: Ability to better record my interaction history with clients, built a pipeline to track leads and enable improved follow-up and automation

Love hubspot

Vorteile:

We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month

Nachteile:

It is expensive and more value could be given for the money but at the same time it works and is easy to use.

Essential tool for sales teams

Kommentare: Deployment was very fast and easy. Sales reps liked this software and started to use it immediately

Vorteile:

Makes daily life of sales people easier and saves a lot of time which they can use for sales. A lot of possibilities for automation of your daily routine.

Nachteile:

If you need extra functionality for marketing and service tasks you will need to pay additionally for other hubs

In Betracht gezogene Alternativen: Pipedrive

Zuvor genutzte Software: Vtiger CRM

HubSpot review

Vorteile:

HubSpot Sales is truly a hub for all sales from leads to closing a deal. It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy tracking and pulling relevant data. Also, we can create various sales reports to track KPI's.

Nachteile:

HubSpot can be expensive if you buy all the different accesses and if you have a large team, seats can get more and more expensive.

Best software for Sales tracking!!!

Kommentare: Overall, it's a great tool for keeping tabs on the sales department within your organization. It is very effective and helpful tool for both management as well as individual level. It's a must have tool for every organization!!! Suggestion - An introduction of a reminder or a follow-up notification can be an added advantage.

Vorteile:

Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead generation to closed deal/gone cold. It also helps to keep track of all the prospects, deals, and sales performance of the employees within an organization.

Nachteile:

It doesn't have the duplicate entry removal feature. Its database for companies' list should be updated from time to time along with the company's logo.

Great product for email tracking!

Kommentare: This product greatly increased my sales volume, being able to see when my email was read, and when links in the email were clicked was really a priceless tool.

Vorteile:

Easily track emails in Microsoft Outlook or Gmail. - customer service responds to your issues, tries to help resolve in a timely matter I remember that I had an issue with their notifications once, where they wouldn't show up on my phone unless I turned my computer off; I submitted a request for them to fix this, explained that I didn't turn my work computer off ever, but still needed to get notifications on my phone, and they fixed the issue within a few weeks from my original request! I was completely shocked that they took care of this for me, all of my co-workers said they were now getting notifications as well!

Nachteile:

There was a short period of time where they didn't have a cell phone app, but that's not the case any longer. There's really not anything not to like if you pay for the service; my work paid for my premium account, and Hubspot quickly resolved any issues I had.