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Über HubSpot Sales Hub

Bietet E-Mail-Tracking, Datenbanksuche nach potenziellen Kund*innen, gemeinsame Nutzung von Präsentationen in Echtzeit und einen Auto-Dialer mit Anrufaufzeichnung und Protokollierung.

Erfahre mehr über HubSpot Sales Hub

Vorteile:

It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process.

Nachteile:

The Outlook Hubspot plugin connects with both and there's no way to stop it from working with my personal account.

Bewertungen zu HubSpot Sales Hub

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,7/10

HubSpot Sales Hub hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 457 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (457)

Elizabeth
Elizabeth
Senior Solutions Consultant
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Favorite CRM

4,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Julian
Founder in Deutschland
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hubspot enablet inbound sales 100%

5,0 letztes Jahr

Vorteile:

HubSpot überzeugt uns in puncto Sales besonders dadurch, dass man viele nützliche Automations und workflows einbauen kann, die uns bei unserem alten CRM (pipedrive) fehlten. Trivial aber für uns entscheidend: eine gute Lead Rotation. Heißt bei uns werden Sales Reps automatisch den Deals zugeordnet nach einer Logik die wir aufsetzen können.

Nachteile:

Absolute Kleinigkeit, aber mega mega nervig bei HubSpot ist die Zuweisung von Ereignissen zu Kontakten Deals Unternehmen etc. HubSpot lernt nicht dazu. Heißt: macht man in einem Deal einen Call aus dem Tool heraus, muss man danach selbsständig anwählen, dass der Call sowohl für Deal, als auch Unternehmen, als auch Kontakt gespeichert wird. Von alleine speichert es Hubspot nur z.B. im Deal und wenn man über den Kontakt navigiert, wäre der Call von selbst nicht sichtbar.

Arlit
Corporate Development in Deutschland
Risikokapital & privates Eigenkapital, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Sales Hub die jeder implementieren kann

5,0 letztes Jahr

Kommentare: Wir sind mit dem System sehr zufrieden und das Sales Team hat sich schnell eingearbeitet.

Vorteile:

War sehr einfach zu implementieren mit Unterstützung von saleshub. Finde es super, dass wenig aktive Nutzer oder viewer kostenlos sind für Reporting etc.

Nachteile:

Die Call Funktion könnte nooch ausgebaut werden, haben am Ende Schnittstelle zu anderer Software eingerichtet.

Maximilian
Senior Office Manager in Deutschland
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Gutes tool

5,0 vor 10 Monaten

Kommentare: dokumentation und controlling, großer datenspeicher große datenbank

Vorteile:

Für das Tracken der einzelnen deals wirklich gut in verschiedenen stati kann genaustens gesehen werden wie weit der vertrieb gekommen ist und als außenstehender kann man dadurch sehr gut anknüpfen

Nachteile:

einige funktionen sind möglich aber nur durch weitere sehr teure upgrades nutzbar, obwohl dies funktionen teilweise im salesbereich pflicht wären in meinen augen

Jonathan
Jonathan
Co-Founder, CEO in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Growth Toolkit For Sales

5,0 vor 3 Monaten

Kommentare: We're happy customers of Hubspot Sales, using them over 5+ years for the business, and over a decade personally through different organizations. There's a lot of training resources even for small business owners looking to streamline their sales team.

Vorteile:

We've been using Hubspot Sales since it was just a Chrome extension for Google Workspace, and they've done a great job of expanding features. Other companies have tried to enter the space but have either shutdown or killed of sales enablement features. Sales team love HubSpot over SalesForce, and new hires are always happy to learn it's part of our sales tech. Great user interface!

Nachteile:

Before they had any of the extra features Gmail was the only way to integrate, but that was years ago during their startup phase. Now, it's a powerhouse that lets our team record how we are communicating with our leads. Just wish we had some customization on that front, not everyone uses WhatsApp, but activity happens all over for online businesses.

Katie
Co-owner in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reasonably-priced and dependable CRM solution for our clothing business

5,0 vor 6 Monaten

Kommentare: Hubspot has been a huge boon for our sales side. We usually only get two or three hundred contacts a month, and it works great and is reasonably priced for that scale. It gives you the ability to benefit from stuff like pipeline management, automated workflows, and sales sequences which add up to dozens of hours saved each month which has more than justified its costs for us. I'd definitely recommend Hubspot if you're looking to systematize your sales operations and manage everything all form one place.

Vorteile:

1. The automation capabilities are out of this world. We've set up workflows for initial emails, follow ups, stage movements, task updates, you name it. It saves you endless hours from having to do everything manually. 2. The pricing tiers for small businesses are a lot higher than the other tools we tried. You can still fully enjoy its benefits without having to pay a lot more than we were ready to.

Nachteile:

It would be good to have some of the integrations improved more. We use the Surveymonkey integration to collect feedback but it can only collect and log responses from surveys, we'd als love to be able to send data to HS automatically from the submission tables.

In Betracht gezogene Alternativen: Less Annoying CRM, Zoho CRM und Pipedrive

Gründe für den Wechsel zu HubSpot Sales Hub: Hubspot had a lot more advanced features especially in terms of CRM-level stuff like a wider range of properties available and better pipeline customization options. And the pricing was also pretty reasonable compared to the other options.

James
Revenue Ops Manager in UK
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hubspot Admin Review

4,0 vor 2 Wochen Neu

Kommentare: Very good system, is great for a start up company looking to build their sales and marketing processes and will serve you very well. Has everything you need to hit the ground running and I can’t fault it for what it does, it just isn’t scalable long term for sales in my opinion.

Vorteile:

Hubspot compared to other tools is extremely digestible, user friendly and visually easy to navigate. It provides all the necesssry tools to create a great CRM database for both sales and marketing activities. Compared to other market leaders, it excels in its marketing outputs, having some of the easiest automations and workflows to reach your customer/prospect base, and makes it easy to control how you are contacting. Activities are displayed on timelines giving great insights into what’s gone on with your accounts/contacts

Nachteile:

The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce. The workflows have less capability to manipulate and work the data in the system, and although the layouts are user friendly, there is a lack of customisation that makes hubspot unique to your company and ultimately scalable for long term use

Simon
Head of Sales in Malta
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome product, absolutely terrible onboarding experience

3,0 vor 3 Jahren

Kommentare: HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.

Vorteile:

Ease of use and automation capabilities.

Nachteile:

The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.

In Betracht gezogene Alternativen: Zoho CRM und Pipedrive

Gründe für den Wechsel zu HubSpot Sales Hub: Ease of use and level of automation by design in the system.

Pedro
Pedro
Marketing & Growth Ops in Portugal
Verifizierter Nutzer auf LinkedIn
Internet, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best CRM for Startups

5,0 vor 8 Monaten

Kommentare: As a marketing person, this is the best CRM to use.

Vorteile:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

Nachteile:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.

In Betracht gezogene Alternativen: Salesforce Sales Cloud

Gründe für den Wechsel zu HubSpot Sales Hub: Salesforce is too expensive and also it's not as customizable as hubspot

Brandon
Brandon
Sales Specialist in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An excellent all-inclusive sales tool

4,0 vor 2 Monaten Neu

Kommentare: Streamlines the entire customer journey, from initial contact to ongoing loyalty. Mail tracking is another benefit. Instead of checking each factor individually, you can get a comprehensive report that looks at them collectively. You can do a lot of useful things, like close deals, customize email campaigns, and make direct phone calls from Hubspot.

Vorteile:

It retrieves the information immediately after I enter the company's website, so I don't have to repeat myself. It takes care of everything after we set up the email broadcast sequence; All we have to do is finish the job. Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful.

Nachteile:

In certain cases, Hubspot will mark the email as invalid, causing a bounce.

Finan
Sales Manager in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Ideal Sales Tracking and Enablement Solution

5,0 vor 4 Wochen Neu

Vorteile:

When it comes to managing sales tracking and enablement, HubSpot Sales Hub has all features we need. It also features some helpful CRM features

Nachteile:

Well HubSpot Sales Hub has sufficiently met needs.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hubspot is an industry standard solution that grows with your business

4,0 vor 2 Monaten Neu

Vorteile:

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools. This gives businesses the ability to pick and choose what features they need to help control cost.

Nachteile:

Hubspot gets more expensive with the more features that you need. It ends up costing more than comparable sales tools once you've started to add on features.

Lucky
Sales Advisor in USA
Welthandel & internationale Entwicklung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best CRM for Working in Sales

5,0 vor 2 Monaten Neu

Vorteile:

We have a pretty large list of customers in our database. It loads everything rather quickly compared to competitors. Very easy to learn as well.

Nachteile:

At times the User Experience is a little clunky. We tried our other CRMs and it was very user friendly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Regierungsbeziehungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

HubSpot Sales Hub — User Friendly

5,0 vor 2 Monaten Neu

Kommentare: Hubspot can be use for a company to manage all networks in a single tool. Really user-friendly interface and all-in-one platform

Vorteile:

easy to use sales CRM that includes sales engagement tools

Nachteile:

I think overall Hubspot is really amazing

Patrick
Senior Enterprise Account Executive in USA
Personalbeschaffung & -besetzung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hubspot Sales Hub is great marketing CRM but lacks in comprehensive sales engagement.

5,0 vor 3 Jahren

Kommentare: It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For example, we were taught by HubSpot to use the "Tasks" center for keeping track of activities or future actions. Well, if you schedule a follow-up, and the day comes that the follow-up needs to be completed, you are instructed to just change the date doesn't he follow up to keep that activity at the top of that prospects feed. Otherwise, it gets lost in the activity feed for that client. There is no pipeline that you can create for accounts you are working on. Their workaround is using the deals section, but the deals are then used by management to track forecasting and other numbers. Personally, I feel there should be a completely separate module that houses the different stages as opposed to this. Customer service is great and that's about it.

Vorteile:

I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.

Nachteile:

There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example, when you have finished creating a campaign and you now want to add people to that campaign, instead of going directly to your list of candidates and clicking on "add to campaign" you have to go to the campaigns that you've created, click on add person, and then search by that person's name or email, so not only do you have to have another screen open to know that person's information, but you can only add one person at a time! It takes upwards of 8 hours to add 50 people to one campaign. Secondly, is the ability to customize the "log not, log a call, log email" section. Instead of the system tracking when a call has been completed, or an email sent, in order to get "credit" for that email or phone call made, you need to perform an additional task by click on the "log call" feature for the system to actually capture a logged call. This is incredibly annoying as your doubling the tasks. This section also isn't customizable. Therefore if for example, you want to message someone on Linkedin you cant go back to HubSpot and log that message. There's no way to track that message.

Matthew
Owner in Portugal
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

HubSpot

5,0 vor 2 Jahren

Kommentare: I use this daily with two of my clients for Account-Based Marketing Campaigns.
Great for Lead-to-Account tracking as well as ongoing account management.
Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle.
Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.

Vorteile:

HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes. One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

Nachteile:

I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

In Betracht gezogene Alternativen: Salesforce Service Cloud, Zoho CRM, Pipedrive und Nutshell

Gründe für den Wechsel zu HubSpot Sales Hub: I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)

David
Growth Marketing Manager in Ecuador
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for SMBs! startups can't afford it but still great!

5,0 vor 2 Jahren

Kommentare: Great tool overall for Sales teams. A little more expensive that the traditional startup CRMs like pipedrive but still amazing

Vorteile:

It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.

Nachteile:

The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.

In Betracht gezogene Alternativen: Zoho CRM

Warum HubSpot Sales Hub gewählt wurde: It was just more powerful than those at the time I was using it

Zuvor genutzte Software: ActiveCampaign und Pipedrive

Gründe für den Wechsel zu HubSpot Sales Hub: Zoho CRM looked good but I thought it was too basic

Jaret
Sales Executive in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product

5,0 letztes Jahr

Kommentare: Hubspot really gave our team a structured way of keeping our deals organized, and gave our leadership team a 30,000 level view of the deals that are in the pipeline. Concrete steps lead to concrete results.

Vorteile:

I like many things about hubspot. One of them is being able to schedule email outreach days and sometimes weeks in advance gives a lot of time back for the rest of the week.The reporting and analytics are also great because i have an easy way to track outreach numbers and the deals that are in the pipeline with their associated progress

Nachteile:

One of my teammates schedules his email outreach, but has been experiencing issues with the emails actually going out.

In Betracht gezogene Alternativen: Salesforce Sales Cloud

Gründe für den Wechsel zu HubSpot Sales Hub: Salesforce is built on plug-ins, so you will need to get other products that can integrate. Hubspot is a one-stop shop tool.

Cecilia
Cecilia
CEO in Argentinien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use, shortest deployment and powerful results

5,0 vor 4 Jahren

Kommentare: Highly recommended for organizations of any size. Each company will find a great combination of Hubspot modules and versions. The product is easy to deploy, understand and use.

Vorteile:

It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process. Trainings are more or less short as users feel confortable doing basic tasks very easily from day one. Support is excellent always in native language and very quick.

Nachteile:

The core of the CRM which is contact management is very powerfull. And when combined with Marketing hub it is unlimitted powerful. Probably, some bundles are too expensive for small companies.

In Betracht gezogene Alternativen: Dynamics 365

Warum HubSpot Sales Hub gewählt wurde: Price

Zuvor genutzte Software: Dynamics 365

Gründe für den Wechsel zu HubSpot Sales Hub: Pricing, features, easy to use, scalability

Elizabeth
Elizabeth
Senior Director Of Digital Marketing in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hibspot Sales Hub - A CRM with good integration

4,0 letztes Jahr

Kommentare: In addition to saving sellers time, the system notifies them if any of their contacts' emails are invalid or have opted out. I really appreciate the ability to use a template when composing an email. Overall, the features included in the Basic plan are sufficient for any business development or account management role in a small business.

Vorteile:

I have used several HubSpot software, and the sales version is productive what I like is that it is a great customer relationship management tool for both experienced and new salespeople. You have a lot of scope to adapt your CRM to the needs of different departments and teams. I appreciate how simple it is to add new business and contacts and find the email tracking feature invaluable for monitoring lead nurturing and the history of your interactions with them. If you subscribe to the paid version of Sales Hub, you will also have access to a set of features to create automated email sequences that will facilitate mass communication.

Nachteile:

It is an expensive CRM, more suitable for small and medium-sized companies, it is a platform that takes time to get used to, another thing that I do not like is when some parts of the menu are updated and that causes confusion.

Lee
MD in UK
Informationsdienst, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Intuitive and cost effective CRM

5,0 vor 4 Jahren

Kommentare: We love this solution for monitoring our client engagement!

Vorteile:

The system is easy to use, and input data, which is great for any small business looking for a CRM that is free.

Nachteile:

There has been some reduction in functionality in the free version, however it far exceeds any other free CRM.

In Betracht gezogene Alternativen: Insightly

Warum HubSpot Sales Hub gewählt wurde: Looking for a more cost effective option.

Zuvor genutzte Software: Zoho CRM und Insightly

Gründe für den Wechsel zu HubSpot Sales Hub: Same functionality for a better cost.

Oliver
Commercial Director in UK
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An Absolute Game Changer for Sales Development

5,0 vor 3 Jahren

Kommentare: Using HubSpot Sales has been one of the best business decisions we have made as a business, the scalability, ease of use, support and overall eco-system are easy to use straight out of the box and can only grow with you as you get used to the software. The system is incredibly userfriendly and intuitive and delivered an impact for us very quickly after implementation.

Vorteile:

The ability to utilise sequences and snippets in the sales process was an absolute game changer for us as a business. We were able to implement our sales playbook with clearly defined stages and outcomes that could be easily implemented throughout the team literally at the touch of a button. The efficiencies that this has bought across the board has been incredible, it has also had the benefit of reducing the ramp time to effectiveness of new sales team members from approx 6 months to 2.5 months.

Nachteile:

There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you have mapped out your established processes and understand how these translate into HubSpot.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love hubspot

5,0 vor 4 Jahren

Vorteile:

We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month

Nachteile:

It is expensive and more value could be given for the money but at the same time it works and is easy to use.

Leo
Senior Director Corporate Partnerships in USA
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Sales CRM!

5,0 vor 4 Jahren

Kommentare: From day one I could see the value, and was happy with it. Being able to track documents and emails alone, in my business, is key. It allows me to see which prospects are the most engaged with the content, and that makes all the difference!

Vorteile:

This is a great tool for your sales process. It provides oodles of data about your outreach, about email viewings, detailed data about how prospects are viewing your documents (even which pages, and for how long!). As a whole, it provides a variety of reports, lets you upload more documents and email templates than you could ever need! It integrates seamlessley with GMAIL (this what really what sold me), and operates along side your gmail account. Hence, I don't have to go in and manually add prospects to the CRM, I don't even need to input them via one list of all of them at once. Just working every day adds them one at a time as I work. And if I want to do it on a mass scale, I can do that too!

Nachteile:

Cons... well. I feel like I could use a coach to sit by my side and show me everything. There is quite a lot that it does, and for a guy like me who isn't near as tech saavy as I think I am, it's quite complex. I see my colleague utilizing the software to a much higher degree. I feel I will get there, but for now it serves a few key purposes, and is already well worth the expense.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It does what it should - unfortunately Im just not a fan.

5,0 vor 3 Jahren

Kommentare: Its great because everything is in one place but its also not the best user experience because everything is in one place. It gives the feeling of a puzzle where all the pieces sort of fit together but not quite.

Vorteile:

It works great in terms of keeping track of opportunities, leads, customers etc. I also like that you can log (and track) your emails, notes, calls, and the like. Pretty much everything, which is super valuable. It creates a contact and company/account overview that is visible to colleagues which makes communication easier and ensures that everyone is on the same page. This is particularly great if an account is passed from one person to the other or a colleague is not available to give you the run-down.

Nachteile:

- There is this general issue I have (or struggle with) when it comes to Hubspot is all the different tools that they have and how they all sort of work together but also maybe not. And its sometimes hard to know which "hub" you are in and whether that communicates with other places. - Relevant to the previous point, the pricing structure that comes with it is also not seamless, definitely not a nice user experience. It's like buying fruit at the market but you get a pear and an apple but there's also a larger apple, but have you also considered taking a look at our melon offer? and so on...

John
Key Account Manager in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

HubSpot is the best CRM I have ever used

5,0 vor 4 Jahren

Kommentare: HubSpot has become a foundation for our entire business. It houses all of our clients and prospects information plus all important stats for each. It is such a vital tool that helps compliment everything we are doing as a company. I do not know what we would do without HubSpot.

Vorteile:

HubSpot does most all of the work for you and collects your client and sales data through integration. My cold call efforts do not need to result in tons of data entry but rather allows me to enter my notes and sales data into the HubSpot profile that is created through me simply sending an email.

Nachteile:

I have found the duplicates and some time triple copies of data have been found in HubSpot. This makes managing data and notes challenging. They have a merge feature but this is time-consuming and cannot be undone so at times it feels like a risk.