Printlogic Erfahrungen

Printlogic - Great value and amazing support

Kommentare: Our overall experience has been a great one. From the onboarding call(s) to the training sessions, [SENSITIVE CONTENT], and all the developers have done an amazing job of getting us set up and making it clear that they will customize as many options as possible to set things up the way we like it. We are still somewhat evaluating the software and haven't fully committed to it, but I'm confident that we can make the complete switch to PrintLogic and use it as our main MIS software to help the company run smoother.

Vorteile:

The overall design of the app is nice and clean. There is a ton of customization available and the team at PrintLogic has been unbelievable in terms of support and are always quick to respond. I have yet to see this level of service with any other company, especially not when it comes to software. They are constantly adding new features and it is clear that they truly value their customers and what they are looking for. They are quite adamant about customizing everything so that it meets our needs, despite the smaller size of our company.

Nachteile:

There are a lot of features related to offset/litho printing that do not relate to our (Mostly wide-format vinyl/sign printing) industry, and some features & wording are not required or useful. I understand that this software is geared towards several different printing industries but it would be nice to have the option to remove all features and wording related to offset/litho printing. There are some quirks when it comes to material calculations but we're still in the early stages of setting it up and user error is usually the cause for most of our confusion. Exporting the data so it can be brought into Quickbooks Desktop has been a bit confusing, but I'm confident that we can get it sorted out. Direct integration with QBD would be nice but I understand they can't possibly cover all the possible integrations that clients might need.

PRINTLOGIC REVIEW

Kommentare: I have found the programme very easy to use. It exports the invoices into Sage, which helps with time management for our book keeper and eliminates the mistakes from manual entry. The reports are invaluable for marketing, so sales can see chase up quotes that have not been taken up, and chase clients who have not ordered for a certain period of time.

Vorteile:

It is easy to use, generates many reports to aid with the running of the business and you can have bespoke reports created.. We have had one created we use at the end of the month showing all the jobs that have not yet been invoiced to ensure we invoice all the jobs we have produced that month.

Nachteile:

When you amend a small item of a quote you are working on it changes everything and can adjust the price that you had worked out completely. You can work around this, but need to be aware of it.

[sensitive content hidden] , inconsistent customer support

Kommentare: I inherited this when taking over the department. It would not have been my first choice. I have found the estimating function very good. Importing data is a minefield. Every support agent has their own 'variations' of import templates. It's a painful, slow process.

Vorteile:

Speed of estimating once initially set up

Nachteile:

Inconsistency of customer support and the level of 'self serving' needed.

Snap Limerick Review

Vorteile:

Ease use for manual quotes. Ease of implementation

Nachteile:

Difficulty in setting up costed quotes Poor ability to customise reports Restricted WIP reporting options Weak CRM functionality Online Ordering portal clumsy & restricted More options for customer to customise elements would be useful

Gghhhhhhhhh

Kommentare: Good mostly freezing and losing current files is a big issue an auto back up would be good

Vorteile:

Ease of use all the time the rest is to make up the space

Nachteile:

Making changes customisation contacting the team

Management System

Kommentare: Very good. Coming from Tharstern most operations are seemless.

Vorteile:

Works well when responding to customers.

Nachteile:

Wide format estimating - but maybe because its not properly set up?

A saviour to our print business

Kommentare: The business has experienced significant turnover growth. We can actively pursue outstanding invoices, and our sales team is empowered to follow up on quotations.

Vorteile:

We employ PrintLogic as an integral tool within our accounting operations, utilising it for managing outstanding invoices and generating new ones. Additionally, PrintLogic facilitates the quoting process to present clients with pricing information seamlessly, a capability accessible to all members of our staff. Subsequently, our sales team leverages the platform to follow up on pending quotes and pursue outstanding payments. This consolidation of functionality allows for a cohesive collaboration across all departments within our organisation.One of the standout features we appreciate about PrintLogic is its ability to provide insights into our top paying customers, among other valuable data. This platform not only empowers us to generate comprehensive sales reports but also maintains a comprehensive client database, thereby serving as a valuable resource for our sales team.

Nachteile:

We have found no drawbacks to the product; it operates seamlessly.

Printlogic review

Kommentare: Quite happy overall. It's easy to use and the support is generally good.

Vorteile:

Printlogic is easy to use and flexible.

Nachteile:

The invoicing part could be improved. I wish the invoicing was done the same way as the delivery dockets.

Brilliant

Kommentare: Excellent customer service, Just a phone call away if you get stuck

Vorteile:

Ease of use and the ability to track Jobs and quotes at the click of a mouse

Nachteile:

I was unable to think of one , as fas as i am concerned it does what it say's on the tin, A great product, that's why we got it

Just Print

Kommentare: Overall experience is pretty good. Printlogic is a great tool for printers to be able to have a good handle on orders & where things are at.

Vorteile:

Great for keeping track of customers in general.... orders, invoiced, quotes etc. Trying to utilise a bit more.

Nachteile:

We find it glitchy at times. Strange things happen for no reason what so ever. Recently we have been having issues with text duplicating in orders & page 3 production sheet. We have to refill out all the pages adding unnecessary time to processing & it can be quite frustrating.

Overall easy to use

Vorteile:

Estimator tools are good, easy to track quotes, orders.

Nachteile:

Would be very helpful to search customer by last name not company only

Our Extra Employee

Kommentare: We all love the system it helps on a daily basis.

Vorteile:

When we started using the system it was like having a new member of staff join. It is user friendly and they PL team are at the end of the phone when with have any issues.

Nachteile:

We had to change our accounts package to one that works with the system but it was worth it.

Active - June 2023

Kommentare: Printlogic keeps are jobs organised and the speed of estimating has won us many more orders than we used to get before switching over.

Vorteile:

When I first took a look back in November 2016 it was refreshing to be able to try without obligation and get all the help I needed to get going. I put together the basics in December and went live in January 2017. I needed to update many of the profiles we had put together on our old system as they were out of date relative to the technology we were now using. Because this was easy to do, our pricing structure was a better reflection of current production methods and I believe gained us much more work.

Nachteile:

There's always something that comes along which you just have to adapt to make it work. The helpdesk has usually been pretty good to sort us out with help and advice.

Review

Vorteile:

Doing quotations in Printlogic is much easier than Excel. The system is very customisable

Nachteile:

Integration with SQL database. Cannot export to all accounting software.

Good honest product

Kommentare: The support is good and it does make life easier.

Vorteile:

Printlogic is easy to use once everything is set up, making tracking jobs and order history very easy

Nachteile:

Can be clunky with certain features, but overall no problems and does not always work well with Safari

Important tool to have

Kommentare: excelent

Vorteile:

easy to use and practical. it is also flexible to alter and adjust on a daily basis

Nachteile:

there ae no field where we can put an original cost of the item. It allows ONLY to indicate the cost per sheet and not the full cost of the ream. We tried to sort this but to no avail

PrintLogic functions

Kommentare: I would say my overall experience has been good, the frustration is how much better the system can be.

Vorteile:

The ease of use, and what functionality the system has as standard.

Nachteile:

The support could be better. The company seems over run at the moment with support calls. Development also seems an issue, even to get an answer from support or a quote and lead times.

Graphix

Kommentare: Printlogic has hugely improved our Workflow and administration.

Vorteile:

Easy to use, staff & I love it.The Cloud platform allows me to quote on the move.The Reports help me keep an eye on how my business is performing & orders in my system.

Nachteile:

The Mobile Comms (iPhone) interface not user friendly, needs looking depending on costs. I can live with it. Printlogic at the moment is value for money a massive USP.

SPC & Printlogic

Kommentare: Printlogic has enabled us to quote some work alot quicker, we can talk to clients over the phone and quote them items in minutes, where it took much longer with out old sotfware.

Vorteile:

We moved from Imprint to Printlogic, originally looked to save money on our current system. PrintLogic had a lot of features that appealed to us from Management Reports to quick and easy estimating and job tickets.It took quite a while to get the software to a point where we could go operational. And the support team also managed in upload our legacy data too, meaning we still have some information for our previous software.

Nachteile:

Originally there were a couple of bugs, that soon got ironed out through talking to support.We do not like that we have to request changes to templates via the support team.if more information of data fields were available we could tailer our own templates for dockets, forms and stationery for the product alot easier.

Maeliosa

Kommentare: Great experience

Vorteile:

Reporting, quotes, ease of use, managing orders

Nachteile:

Nothing its all good, gives me no trouble

happy user

Vorteile:

usability, particularly with quoting and cost control

Nachteile:

cloning orders keeps old customer details

PrintLogic for Print Management/Broker

Kommentare: The programme and quoting system in particular helps me best use my time to issue tenders to multiple suppliers simultaneously.

Vorteile:

Easy of tendering, quote comparison & price calculations are slick. Linking them to jobs, purchase orders & invoicing works really well too along with easy to view work in progress list.

Nachteile:

Some financial reporting could be better. EG. Order total v costs: in particular when there are multiple purchase orders & multiple invoices issued within one job.

Printlogic

Kommentare: Fantastic. The support staff are so helpful they really work at a high level

Vorteile:

Very easy to use and set up. We handle lots of small value orders and Print Logic is very quick and effortless to generate orders

Nachteile:

The only part of Printlogic I dont like is that on the order screen I wish you could see all the most recent orders rather than a few of the latest and then some older ordersAlso in the quote screen it would be good to see the quantity and price of the quote without having to physically open up each quote but these are very minor points

Print Logic is 'logical' choice for my business

Kommentare: Overall, setting prices, quoting clients, job implementing, finishing and invoicing are all extremely practically applied and creating job bags for work floor instructions is also very good. The support team are very good too and approach some levels of bespoke planning for my requirements, leading me to re-enforce the fact that Print Logic is an excellent product that is very good value for money.

Vorteile:

Print Logic seems to fit in with my business. It allows my staff to keep all information in one place and refer back to it with accuracy when required. Although it isn't perfect by covering all that is required, it does offer good value for the monthly fee

Nachteile:

I find updating stock pricing extremely frustrating, finding stock and setting prices can be confusing and laborious. Order tracking and workflow planning is frustratingly inactive.

Printlogic puts the MIS into missing

Kommentare: Frustrating!

Vorteile:

This is a difficult question to answer as I am struggling to find an aspect that does not have limitations in its functionality!

Nachteile:

The material file set up is a bit nuts! You can increase prices for quote cost and also quote sell in the material files but that does not link to the purchase order cost so you have to export the material file to excel, do the updates in that file, then send to Printlogic to upload. Be very careful in how you set up the excel file! The calculation engine / terminology is very poor, e.g. 1/3rd A4 6pp Leaflet would print 2up work and turn on SRA2, Printlogic calculates this item as 12 x DL's on an SRA2 sheet, it does not calculate to a flat sheet size, i.e. A4 folding and does not link to a working template. Unfortunately a lot of time is spent manually entering in job bag instructions that should be readily available from the quotation calculations.