SimplyBook.me Erfahrungen

Grandios schlecht - überhaupt nicht in Deutschland einsetzbar! Nicht mit unserem Steuerrecht nutzbar

Kommentare: Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider vorgesetzt ohne Absprache und jetzt gucke ich wie den Mist schnellstmöglich abwickeln und auf was umsteigen kann, was dem deutschen Steuerrecht konform ist. Die Grundidee hinter dem Service ist nicht so schlecht - die Umsetzung leider grottenschlecht! Kein bisschen Userfreundlich!

Vorteile:

Der Support bemüht sich immer schnell zu helfen - das ist auch das einzige!

Nachteile:

1. Nicht nutzbar in Deutschland - keine fortlaufenden Rechnungsnummern2. Die Reports sind gefühlt aus der Anfangszeit des Internets - Ich kann mir selber zusammensuchen wer was wann gebucht hat - alles extrem unpraktisch

Bestes Booking-Tool

Vorteile:

Die hohe Flexibilität. Der gute Support - man bekommt sehr schnell und kompetent Hilfe.

Nachteile:

Die Gutschein Funktion. Es muss möglich sein, sein eigenes Design einzupflegen.

Piyada Thai Massage

Vorteile:

Es ist ziemlich gut aufgestellt und kurz zu bedienen

Nachteile:

Was nicht geht ist mit einer Reservation 2 Betten zu schliessen. Zb Paarmassage buchen und 2 betten zu blocken für diese Zeit

Sehr sehr zufrieden

Vorteile:

SimplyBook ist nach ewigem herumprobieren und zahlreichen Softwaretools, endlich das richtige !! Preiswert, gut zu integrieren, optisch vielfältig anpassbar

Nachteile:

Als iFrame braucht es unglaublich lange zum laden. Schade außerdem dass es keine Funktion für "Aktionspreise" oder Sonderangebote gibt

Einfach erfolgreich

Kommentare: Meine Kunden koennen via meiner Web Seite meine Dienstleistung buchen.

Vorteile:

Einfach und Service transparent. Unternehmensbeschreibung.

Nachteile:

Etwas kompliziert einzurichten. Dabei Brauche ich Support.

Guter Kallender

Vorteile:

Viele einstell Möglichkeiten einfache Bedienung Vernetzung auf die eigene Website möglich schön übersichtliche APP

Nachteile:

Die Kalenderseite könnte mehr Einstellungsmöglichkeiten vertragen gerade was die Kalenderanzeige angeht. Sobald ein paar mehr Funktionen benötigt werden wird es schon recht teuer.

In anfänglicher Nutzung

Kommentare: Neutral

Vorteile:

Support auf den man zurückgreifen kann, nicht nur Cybots

Nachteile:

Sehr komplex für Neulinge in Software Technik

Einfache Software für Terminbuchungen

Kommentare: Kunden sind zufrieden Nur in der Bezahlversion wird automatisch verlängert

Vorteile:

Intuitiv bedienbar, einfach zu erstellen

Nachteile:

Englisch sprachige Hilfe,Es können keine Veranstaltungen gebucht werden, bei denen mehrere Personen zum gleichen Zeitpunkt sich anmelden.

Bewertung

Kommentare: Sehr Gut bin weiter gespannt

Vorteile:

Super Service, netter Mitarbeiter [sensibler Inhalt ausgeblendet] sehr hilfsbereit

Nachteile:

?)!)!

Meine Bewertung

Vorteile:

Kostenlose Variante zum Probieren und für Vorbereitung für Buchungen

Nachteile:

E-Mail-Benachrichtungen nur in Englisch für kostenlose VarianteKurze Dauer der kostenlosen Variante bis zur notwendigen Erneuerung

Very happy we found SimplyBook.me

Vorteile:

What's nice about SimplyBook.me is that you can customize which features you want.

Nachteile:

There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.

In Betracht gezogene Alternativen: Calendly

Warum SimplyBook.me gewählt wurde: SimplyBook.me has the most features we need.

Zuvor genutzte Software: Calendly und Google Calendar

Gründe für den Wechsel zu SimplyBook.me: SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.

I like SimplyBook me

Kommentare: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Vorteile:

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Nachteile:

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

In Betracht gezogene Alternativen: Simple Salon

Warum SimplyBook.me gewählt wurde: The features don't adequately support what I need.

Zuvor genutzte Software: Timely

Gründe für den Wechsel zu SimplyBook.me: I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.

Very confusing but amazing customer service

Kommentare: Its a great tool, so easy for the client side but for the business owner, aye!

Vorteile:

Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage.

Nachteile:

Very confusing! Because majority of the major features that anyone would need counts as custom feature, its so difficult to find what you need. There are settings under Welcome, Manage, Custom features, and settings. Honestly, been using this site for 6months or more and still don't know where all settings and features are, so just click click click away til you find it. Sometimes, you would have to look deeper. Example, for time schedules. OMG, ,good luck! Good thing is c\they have the best customer service on chat 24/7 so you would just have to chat with them and they'll give you a link. God bless them! Another con would be the reports! REPORTS is key guys! Reports are our roadmap! Can we get a report for all the deposits? or just add deposit column to the booking details. Lastly, marketing, you're limited if you want to get on Google's 1st page without ads.

In Betracht gezogene Alternativen: HoneyBook, Calendly, Appy Pie und QuickBooks Desktop Enterprise

Gründe für den Wechsel zu SimplyBook.me: It integrates with IG.

SimplyBook has been the best solution for my business

Kommentare: I am using SimplyBook to do all the scheduling of my online English teaching business.

Vorteile:

Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions.

Nachteile:

Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average.

SimplyBookMe Review as a Detailer

Kommentare: Overall, SimplyBookMe is a fantastic service especially for the price. I started using this product when I launched my business and over the past 7-8 months have never looked back and am constantly improving my booking website through them. Again it’s fantastic.

Vorteile:

Some of the best things about SimplyBookMe is how easy it is to make services and have clients select to pay later or pay right then. I also like how I have control over everything booking-wise. Another thing is all the custom features that are available and always being added are perfect for my needs and there are many more suited for others.

Nachteile:

What I like the least about SimplyBookMe isn’t really anything. I’ve loved it since I started using the free version and have slowly been upgrading to suit my needs in my business. If I were to nitpick it, it would be how sometimes closing your business on certain does feels as if it’s hard to find but that could be just me.

In Betracht gezogene Alternativen: Squarespace

Gründe für den Wechsel zu SimplyBook.me: Didn’t like Square’s features and pricing for what I was getting.

Amazing software at an amazing price, FREE!

Kommentare: I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.

Vorteile:

Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.

Nachteile:

The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!

In Betracht gezogene Alternativen: YouCanBook.me, Calendly und Fresha

Warum SimplyBook.me gewählt wurde: I was paying monthly for something that I wasn't really utalizing and I wanted to find a cheaper option. I am still trying to grow my business, so I don't have too many online bookings yet, so I felt like I was just trowing away money each month. I liked the look and functionality of YouCanBook.me better however, I love the customization and price of SimplyBook.me and that is why I made the switch.

Zuvor genutzte Software: YouCanBook.me

Gründe für den Wechsel zu SimplyBook.me: The ability to make some many customization in order to match my brand colors and it was free. In my opinion, there is nothing out there better.

Ease of use

Kommentare: Positive so far but I have also experienced some issues with integrating payment processors.

Vorteile:

Simple to set up and use, friendly customer service.

Nachteile:

Difficulty in adding certain payment options and integrating Pay Pal etc.

In Betracht gezogene Alternativen: Calendly und Schedulicity

Gründe für den Wechsel zu SimplyBook.me: Cheaper price compared to other products and services.

Simplybook.me Grows With Our Business From Startup to Successful Clinic

Vorteile:

When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things.

Nachteile:

The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future.

A fantastic system but falls a little short in some areas

Kommentare: Overall its been a good experience and has really streamlined the booking process for us and has eliminated the issue we were facing with double booking

Vorteile:

The almost instant customer support is one of the things I most enjoy with simplybook

Nachteile:

By far the biggest issue I have is the duplication of clients . Without using client logins, if appointments are booked for an existing client using the front end booking page, it creates a another client with identical info as the first. It would be nice if the system could be set up with an option to auto merge these clients or if it prompted the user on the back end to merge the clients. The system feels a bit too rigid at times and lacks some expected functionality such as nested categories or conditional logic. I Would also like to see the option to add multiple numbers and/or emails for a client.

Awesome tool for appointment scheduling and booking

Vorteile:

Very easy to use tool to schedule and book appointments, I love how easily it integrates with google calendar

Nachteile:

The cost gets very expensive the more you integrate custom features

Health Practice Perspective

Kommentare: Overall is grt. Quick responses from customer services. For us, the extensive ability to customize, operate video sessions, book a variety of services, products, packages, classes, and a membership makes this an all-in-one solution.

Vorteile:

Incredible amount of features for the $. HIPAA compliance / encryption SOAP notes Versatility Complete customization of confirmation emails to both service providers & Services Very easy for clients to navigate Clients can track their own packages Ability to force pre-pay Intake form option Seriously, I could list a ton more amazing features plus the fact that they continue to add more.

Nachteile:

Realizing this was initially designed to serve salons, not health care providers, I hope to see improvements in the following areas: SOAP notes are the only therapy note option. Woud be nice to have a simple progress notes option. Ability to tender in person payments directly thru the platform would be a really big deal for us. Right now, a transaction is only tendered if they pay when they book thru the website. In person, we can create invoices and mark them as paid, but need to use a separate platform to capture cc payment. It would be nice if we didn't have to go thru a 3rd party for video calls. Gruveo has been good so far, but it's still extra steps to move from appt to video. Ideally, the ability for the practitioner to enter the video call directly thru their appointment calendar would be grt. A mobile app for clients to manage appts & take video calls would be excellent. I think these r the biggest things that affect us, but even with these, the simplybook platform has been grt.

Helpful system generally, just a few improvements needed

Vorteile:

The calendar with different colours for different practitioners makes it easy to see when people have appointments. We loved that we could customise our website widget to make it on brand, and that this software gives the option for customers to add promo codes, as most others in this field do not allow this. The SOAP note feature is paramount to us as a physio clinic, and the whole system is very secure.

Nachteile:

We need an option to attach files to our client notes, as we are a physio clinic so often have patient letters/referrals that we currently need to store elsewhere. Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option, which makes reviewing marketing efforts a bit of a nightmare. The calendar view would benefit from having a weekly view with each service providers timetable more clearly, as this can create problems for us too!

In Betracht gezogene Alternativen: Cliniko und Pabau

Gründe für den Wechsel zu SimplyBook.me: The option to add promo codes, customise the website widget to our brand colours, and the price.

Lots of Features but more limited than we were told, and Customer Service is not good

Kommentare: Not good, huge waste of time.

Vorteile:

I found it easy to set up and look pleasing for my website.

Nachteile:

We do not require prepayment to book an appointment. However, we offer a 20% discount if the client prepays. With that offer, we get a much higher show rate. Originally, I was told this was not an issue. However, after hours upon hours of setting up the program I found that I cannot offer both options. If we require prepayment for the discounted appointments, it now requires payment for the non discounted appointments. So basically, I cannot offer how we do business. Customer service is terrible, because it is only by text. They will not let you call. Forget all the money we wasted; I am more upset about all the lost time.

Good overall - improvement needed

Kommentare: Overalls experience is good.

Vorteile:

It is a very simple scheduling site. Not many customer don't know how to navigate around the site.

Nachteile:

The system has little niggle points that need improving such as drop downs for quantities/options where at the moment single widgets can only be selected. My business sometimes multiple events are needes but simply book it only allows the customer to book one event at a time, can be frustrating to the customer and also coats me extra with having 2 transactions.

In Betracht gezogene Alternativen: eola

Gründe für den Wechsel zu SimplyBook.me: Unfortunately tied down due to having reviews with simply Scheduling. This year we will focus on having reviews away from simply to make further changes unless simply help improve the system

Using Simplybookme to reopen Sports and Culture Services after the Covid-19 Lockdown

Kommentare: I really like Simplybookme. It has been especially useful during the Covid-19 pandemic as I have been able to provide a booking system allowing customers to access services and events right across our Sports and Culture Department (LLA) of Abredeenshire Council. Customers book pickup slots within our Library Click and Collect Service, outdoor tennis courts can now be booked allowing our customers to observe social distancing, two of our museums have reopened and are using Simplybookme to take bookings. It really has helped us provide a service through these very difficult times. I highly recommend Simplybookme.

Vorteile:

Very easy to setup and all accessed from a single Admin site which is cloud based so I can easily roll out the system to other staff across several sites. I found the initial setup very straight forward and adding further complexity to the system was easy to do too once I got the basics right. I can easily add multiple sites providing many different services all from the Simplybookme Admin site. Great value for money. I'm running almost a 100 different sites (service providers) providing our customers with over 30 different services. Superb email and SMS notification setup. I have a bespoke booking confirmations go out from each of my sites or service providers as they all have a different setup. The system is jam packed full of really great Custom Features many of which I use. Such as Book Soon Notification System, Intake Forms, Service Categories, Group Bookings, Flexible Notifications, Terms and Conditions, Products, Booking Status. That's only about 15% of all the Custom Features available!

Nachteile:

Can't add single Special Days (e.g. for a one off holiday) without having to move away from the easy to use "slider" schedule I use for opening times. No "Sand Box" site for testing setup or training. The dates/days in the front end Calendar for customers (when using a phone) are not locked which means if you scroll down the screen it's very difficult to keep track of which day/date you are selecting.