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Über Alpega TMS

TwSlot ist eine Online-Plattform für die Planung von ausgehenden und/oder eingehenden Sendungen. Sie ermöglicht deine Spediteuren die Buchung von Zeitfenstern in deinen Einrichtungen.

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Nutzerbewertungen filtern (60)

Nandkumar B.
Nandkumar B.
Import Manager in USA
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Translot

5 vor 2 Jahren

Kommentare: The overall experience has been great. Executives have been of great support during the implementation phase of the software. It has allowed us for smoothly transitioning all the parts of the delivery process over this tool.

Vorteile:

ITs easy to use and provides visibility to all stakeholders. Furthermore, it reduces our work as it links the company make the delivery and the team internally who receives it.

Nachteile:

That it is not capable to report multiple shipments under one delivery

Antwort von Alpega

vor 2 Jahren

Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Dave P.
Transportation Coordinator in USA
Lebensmittelproduktion, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Roquette-1st in the U.S. to use Transwide

4 vor 2 Jahren

Kommentare: We use just the Call-Off product now, but looking at the TMS product also.
Excellent Support in the U.S.

Vorteile:

ease of use for shippers and carriers information organized in a logical format great visibility filter function helps manage shipments

Nachteile:

system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't. Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.

Antwort von Alpega

vor 2 Jahren

Hi Dave, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Our support team will reach out directly regarding the email notifications. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Peter J.
Material Handler Lead in USA
Lagerung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review Software

3 vor 2 Jahren

Kommentare: Controlling daily trucks is greatly organized, just needs to be updated.

Vorteile:

Organized, informational, Changeable, Very User friendly.

Nachteile:

Slow, Too many steps, Have to click too many pages to get what information is needed. Needs to have quick access to Daily Schedule upon logging in. Needs to be faster at loading up pages. It would be nice to have an App on phones for easy logging on delivery times and or changes.

Antwort von Alpega

vor 2 Jahren

Hi Peter, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. You are able to set Current Schedules as your homepage. I will contact you directly to explain.

Dave P.
Transportation Coordinator in USA
Konsumgüter, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Communication Tool

4 vor 5 Jahren

Kommentare: We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

Vorteile:

Simplicity of use and clear organized transport order information for the users. Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems. System updates are always done on weekends.

Nachteile:

Screen changes are a bit slow (about 15-30 seconds per screen). Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Antwort von Wolters Kluwer Transport Services

vor 5 Jahren

Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)

Aimie T.
Supply Planning Coordinator in USA
Logistik & Lieferkette, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Alpega (Transwide)

4 vor 2 Jahren

Kommentare: Alpega(Transwide) has given me a good experience. It is user friendly and allows my company to conduct business in the manner it needs to, to best serve our customers. The customer service team in Pittsburgh is always willing to help, and make it a priority to help find ways to make the system work more for our needs. CSR is always on top of finding solutions, and if she doesn't know the answer she makes sure to search one and get back to us.

Vorteile:

This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.

Nachteile:

The notifications are sometimes delayed, on when they are going to have outages.

Antwort von Alpega

vor 2 Jahren

Hi Aimie, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear our support team has been helpful. We are currently working on improving our communications around system access.

Steyn V.
VP Operations in USA
Umweltdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

DLF Asset management solution

4 vor 2 Jahren

Kommentare: We choose a solution that offered more than we needed, and therefore we had to abandon it.

Vorteile:

Very comprehensive solution, offered dock scheduling and inter-company organization on an advanced level

Nachteile:

Difficult to navigate and tailor to needs of particular business

Antwort von Alpega

vor 2 Jahren

Hi Steyn, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.

Delores N.
Regional Production Planner in USA
Konsumgüter, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Transwide Feedback

4 vor 5 Jahren

Kommentare: Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

Vorteile:

Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Nachteile:

Logs you out after x number of minutes of inactivity.

Antwort von Wolters Kluwer Transport Services

vor 5 Jahren

Thanks Delores. We value your years of usage and your recent feedback.Transwide allows for 40 minutes of inactivity before logging out inactive users. Like most cloud solutions today, we have to trade-off how long we can allow our 80,000+ users to remain on the tool without activity vs. performance speed for those who are actively using the applications.

Susan B.
Sec-Treas in USA
Lagerung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

transwide

4 vor 2 Jahren

Kommentare: It is easier to use than Schneider National site.

Vorteile:

I can use the reference number to sort my screen by.

Nachteile:

I don't like if I want to use the data option, I have to put in everything every time even though I only have one report. I do not like it times out. (not always 40 in between usage) It is SLOW!!

Antwort von Alpega

vor 2 Jahren

Hi Susan,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and that you find the tool easy to use. Our support team will reach out to ensure the best use of the reporting function. For your safety, there is a standard requirement that requires you to log in again after being inactive.

Edgardo F.
Logistics in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Alpega - Review

4 vor 2 Jahren

Kommentare: Transwide allows us to communicate with one of our top customers. It plays a significant part on our on-time communication and allows us to track loads that were accepted or cancelled.

Vorteile:

This software is very user friendly. The amount of training needed to navigate is minimum. Everything is very straight through and I like the idea of having different communications tools with all parties involved.

Nachteile:

The amount of notification emails. Alpega sends too many notifications in regards to one single load/event.

Antwort von Alpega

vor 2 Jahren

Hi Edgardo, Thank you for the kind review. Regarding the email notifications, these preference are easy to set up per user. We'd be happy to show you how to pick and choose which notifications you would like to receive under My Notifications in Transwide. I will call you directly, but you can always contact us for help via live chat, emailing supportna@alpegagroup.com or dialing 877-778-9433.

Pam E.
Logistic Manager in USA
Verpackung und Container, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Logistics Manager

5 vor 2 Jahren

Kommentare: used to never go down... something has changed

Vorteile:

convenience... I don't have to make apt.

Nachteile:

It has been "down" a lot lately. very hard to make apt. when can't get into software

Antwort von Alpega

vor 2 Jahren

Hi Pam, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Kellee R.
CAT Operations Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Decent software

4 vor 2 Jahren

Kommentare: Transwide makes is easy to manage appointments to ensure that our drivers aren't being held up when going to load or deliver.

Vorteile:

It is fairly user friendly, and adding new users is easy. In addition, the support team is very helpful whenever assistance is needed with setting new users up or resolving general issues. Ease of use is the biggest pro of Transwide.

Nachteile:

The system goes down quite frequently, at least once every other week. This is very inconvenient as transportation is a 24/7 industry, and appointments can fill up fast. Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Antwort von Alpega

vor 2 Jahren

Hi Kellee, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Matthew M.
Dispatch Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

transwide

5 vor 2 Jahren

Kommentare: I love the software, my most favorite online booking system

Vorteile:

ease of use, ease to learn. I like that the process is simple

Nachteile:

i dont like the difficulty making search criterias.

Antwort von Alpega

vor 2 Jahren

Hi Matthew, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Once you create search criteria, you are able to save that search for later use. If you have questions about this, please contact our support team, supportna@alpegagroup.com 877-778-9433.

Tara P.
Supply Planning Coordinator in USA
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Has made us more efficient

5 vor 5 Jahren

Kommentare: I have had an overall great experience with Transwide. It has helped us to become more efficient with tendering loads to the carriers and has helped out a lot with detention costs.

Vorteile:

The carriers being able to get their loads almost instantly.

Nachteile:

Sometimes when navigating through the system it can be a little slow.

Antwort von Wolters Kluwer Transport Services

vor 5 Jahren

Thanks Tara. As a Transwide customer since 2008, we truly value your long-term relationship with us, and your positive feedback.

Mike M.
Transportation Manager in USA
Übersetzung und Lokalisierung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User friendly

5 vor 2 Jahren

Vorteile:

I like the way that you can organize your search and once you go into detail, you get all the details that you need.

Nachteile:

Not really ran into any cons with this program

Antwort von Alpega

vor 2 Jahren

Hi Mike, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Marissa E.
administrative assistant in USA
Vorstandsbüro, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Receiving Department

4 vor 2 Jahren

Kommentare: My overall experience with Transwide is a fairly good experience. It is very helpful with what I need to make my work easier.

Vorteile:

I like most about Transwide is setting up appointments when needed and checking for other in coming appointments.

Nachteile:

What I like least about Transwide is the system is down quite frequently.

Antwort von Alpega

vor 2 Jahren

Hi Marissa,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Mashayla B.
receving team lead in USA
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

using transwide

5 vor 2 Jahren

Vorteile:

you can check slots to get accurate time of when trucks are coming in for us to off load material

Nachteile:

sometimes it glitches or goes down making it hard to see booked spots

Antwort von Alpega

vor 2 Jahren

Hi MaShayla, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Should you need assistance, please contact our support team at 877-778-9433, supportna@alpegagroup.com, or via live chat.

Liza K.
operations manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User review

5 vor 2 Jahren

Vorteile:

Its easy to navigate and easy to learn.

Nachteile:

Changing load times can be several steps

Antwort von Alpega

vor 2 Jahren

Hi Liza,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Erik S.
Account manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Transwide

5 vor 2 Jahren

Kommentare: Overall the TMS is much better that others I use for other clients.

Vorteile:

The easy of updating and changing dates and line items

Nachteile:

Wish it was faster and more easy to change between shipments

Antwort von Alpega

vor 2 Jahren

Hi Erik, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear we provide a better experience than other systems you use.

Joshua S.
Pricing Analyst in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Transwide Review

5 vor 2 Jahren

Kommentare: overall experience is great! No issues with the site..

Vorteile:

The ease of use / user interface is easy to maneuver around the site.

Nachteile:

I don't utilize all aspects about this software so I don't have much input to say. All I do is schedule appointments.

Antwort von Alpega

vor 2 Jahren

Thank you, Joshua for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Brian G.
Logistics Planning Analyst in USA
Maschinerie, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Transwide is down!

5 vor 2 Jahren

Kommentare: Emails that inform the site is down with promises of updates within an hour that are many hours later. No indication of when the site is going down, just an apology email.

Vorteile:

Visibility into all of our facilities that use this for scheduling.

Nachteile:

The lack of reliability and the fact that the majority of our carriers do not get the emails about the site being down. When the site is down (lately it has been weekly occurrences) none of our freight can be booked to unload, so our supply chain halts. Unacceptable.

Antwort von Alpega

vor 2 Jahren

Hi Brian,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback around increased visibility. We are currently working on improving our communications around system access.

Teri P.
PURCHASING MANAGER in USA
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TRANSWIDE PROS AND CONTS

4 vor 2 Jahren

Vorteile:

I enjoy how easy this system is to use and schedule appointments. It is quick and very easy!

Nachteile:

There have been a lot of outages, which holds me up from making appointments.

Antwort von Alpega

vor 2 Jahren

Hi Teri, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. We acknowledge the inconvenience of our unusual recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Julie S.
DRIVER MANAGER in USA
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EASY AND QUICK

5 vor 2 Jahren

Kommentare: AWESOME

Vorteile:

EASY TO LEARN AND NAVIGATE, ONCE YOU LEARN ALL THE FEATURES.

Nachteile:

TOO MANY DOWN TIMES, BUT WE GET HEADS UP ON IT.

Brad B.
agent dispatcher in USA
Logistik & Lieferkette, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Transwide review

5 vor 2 Jahren

Kommentare: NA we just us it as a 3rd party to coordinate pickup and delivery times

Vorteile:

it pretty simple to use for scheduling apts...

Nachteile:

sometimes its a little cumbersome on canceling an appt in order to reschedule

Antwort von Alpega

vor 2 Jahren

Hi Brad, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Our support team will contact you regarding reschedules to ensure the best use of Transwide.

Deborah M.
Regional Production Planner in USA
Metallabbau, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Value of Transwide

3 vor 2 Jahren

Kommentare: Reduced demurrage costs

Vorteile:

Like the capabilities and ease of tracking shipments

Nachteile:

Could be a little friendlier for the set up stage for schedule, customer service e-mail response could be timelier, recently there has been more unplanned downtime periods

Antwort von Alpega

vor 2 Jahren

Hi Deborah, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Jennifer G.
Dispatch in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Transwide

3 vor 2 Jahren

Vorteile:

Easy to use program. Gives insight on number of loads for the days ahead that have not yet been communicated to the carrier.

Nachteile:

Shippers are unable to load the trucks in the amount of time the timeslots allow. The drivers back up before getting checked in. Once the slot has passed the number is no longer good. Also, the products are not specific where the user books the timeslot.

Antwort von Alpega

vor 2 Jahren

Hi Jennifer, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.