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Über MerusCase

Maßgeschneiderte cloudbasierte Kanzleiverwaltungssoftware mit umfangreicher Dokumentenautomatisierung und unternehmensweiter E-Mail-/Kalender-Synchronisation.

Erfahre mehr über MerusCase

Vorteile:

MerusCase is the simple, easy to use cloud based software.

Nachteile:

No app to track and get reminders for different aspects of the case. Just a general "tasker" but again, no reminders.

Bewertungen zu MerusCase

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,3/10

MerusCase hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 83 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (83)

Gerardo
Gerardo
Legal Assistant in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Smooth, Organized and professional

5,0 vor 6 Jahren

Kommentare: I learned how to handle tasks and assist attorneys in a clean and intuitive software.

Vorteile:

I like how you can easily create new contacts and open cases in an effective and straightforward way. The layout of the Case Details tab makes it easy to find what you are looking for in a case. I love how MerusCase easily syncs with your email account and also remind you of important events coming up. The calendar is simple to use and can help you filter by person which is incredibly useful. Overall a very pleasing software that can increase productivity and help you manage day to day tasks.

Nachteile:

The only improvement I would suggest is that at times previews of documents can be slow or delayed. If this could be fixed it would greatly speed up document processing.

Antwort von Paradigm

vor 6 Jahren

Hi Gerardo, Thank you for your kind words. Here at Merus we work hard to deliver the best value to our customers. Within the past few days, we've redesigned our system to ensure that document previews render more quickly and display at 200dpi, compared to the 72dpi they were at before. You should see the difference the next time you open a document within MerusCase. Thank you for being a MerusCase customer!

James
Partner in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic File and Document Management Software

5,0 vor 3 Jahren

Kommentare: I am very happy with this program

Vorteile:

The transfer of documents and client/file information from the two different programs we used prior to MerusCase was fast and much cheaper than other options. The software itself is very intuitive to use and navigate and easily adapted to mimic our paper filing system.

Nachteile:

I don't love the email function, but we don't use it anyway.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Swing and an unfortunate miss

3,0 vor 3 Jahren

Kommentare: Started well, company sold, purchaser is now concerned only about signing up new customers, not developing their capacities to support the needs of existing users.

Vorteile:

The suite does what it says it does, providing a cloud-based medium for organizing case files, billing, etc.

Nachteile:

The suite is only accessible with an internet connection and, while it started its development with promise, it has tried to be a jack of all trades, offering solutions for everyone without a strong enough feature set for anyone. Office integration is tenuous and new features roll out without any thought as to how existing users should go about applying new features to existing cases. Honestly, if we weren't so invested in the platform, I would have moved to a new provider a year ago.

Virginia
Firm Administrator in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

100% Satisfied and Happy with MerusCase!!

5,0 vor 3 Jahren

Kommentare: i just love it.

Vorteile:

First time user of Merus Case!! I've worked in the Work Comp industry for over 31 years and have used other case management, systems like A-1, Time Matters and Practice Masters and i have to say i just love MerusCase, its so easy to understand, everything that you need it has, Excel, Jet Filing (made easy), the connection to EAMS makes file set ups so fast and non tedious. The "best thing" that i love about it is the Open knowledge base!! =) i learned how to code and make my own templates just by watching the videos, whereas most other case management company's want us to call in and get training. thank you Merus you save us time and money.

Nachteile:

that excel and word are not integrated within Merus, i really wish they would be, all in one. it would save time and when saving documents or just would make it easier and less mistakes for those working in the programs, its so hard to save from word to Merus.

Gloria
Legal Assistant in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Meruscase Software Review for Small Firm

5,0 vor 3 Jahren

Kommentare: Been a user for 4 years and have had nothing but great experience. Always dependable and functioning which is very important as it is the lifeline of our firm.

Vorteile:

Very user friendly, efficient and complete

Nachteile:

Honestly there is nothing I do not like. Great software for any law firm small or large

Danielle
Office Manager/ Paralegal in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Merus Case Management - 100%

5,0 vor 2 Jahren

Kommentare: I do not have to go back & forth to locate documents.

Vorteile:

This program makes it easier to access client information, the parties involved, and document search.

Nachteile:

The program has been an asset to our office.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good software, best customer support I've ever experienced anywhere

4,0 vor 6 Jahren

Kommentare: Form document management; ability to bring email into client's case, great calendaring system

Vorteile:

Ease of use, form document management and merge functions, email coordination in cases. There's a lot to like. I tried MyCase and chose Merus instead, mainly because document creation and merge were so easy in Merus.

Nachteile:

The documents placed in a file must be correctly tagged by subject (e.g Plaintiff Discovery Propounded) in order to be able to find them during a search. They do not reside in "folder", which is what most of us are accustomed to using in a Window's platform. The most important thing is getting staff to properly tag the document. So this is really not a con, just something that needs to be taught to Staff and followed by all.

Antwort von Paradigm

vor 6 Jahren

We¿re so happy that you love our Document Management Tools. Document Management is definitely a key differentiator that separates us from our competitors. Merus is designed to facilitate collaboration and coordination between all parties involved in a case. Activity Tags is one of the ways in which MerusCase ensures all parties can find case files easily. Unlike folders, which require clicking through each one, search for files with Activity Tags is much less time consuming. We know that MerusCase can take some to get used to when you¿re switching over from another platform. For those reasons we take on-boarding seriously and are willing to take them time to walk everyone through all questions about our software. So thank you for giving a shout-out to our world-class Support Team, and for being a part of the MerusCase family!

Stephen
managing partner in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

merus case management tools are excellent.

5,0 vor 5 Monaten

Vorteile:

we can create our own unique directories.

Nachteile:

I am not sufficiently aware of the firewall system used by merus to endorse it.

Marvin
Intake Specialist in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Guy who accepted a position with Lower pay only because they use meruscase

5,0 vor 9 Monaten

Vorteile:

Merging Documents and emails get attached

Nachteile:

there is no red flag alert on cases. example. client get divorce does not want spouse to obtain info on case. red flag will pop up when opening case, and alert will COVER CASE PROFILE N ALERT YOU THAT - DONOT GIVE INFO REGARDING CASE TO wife OR hubbY

Selma
Paralegal in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Selmas review

5,0 vor 10 Monaten

Vorteile:

I enjoy that it is very user friendly for the most part and works with all of our other systems

Nachteile:

Sometimes they take forever to fix an issue

John
Founding partner in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Improved responsiveness, legal service quality, cut costs.

5,0 vor 3 Jahren

Kommentare: Its been good…. Even during the challenging preceding 18 mos.

Vorteile:

First of all it was the single most important element to shepherd our firm from paper files to electronic files 3 months before we had to ‘ evacuate’ offices due to pandemic. Staff adapted quickly and it was very user friendly. Combined w AI scanning we’ve been able to reduce clerical staff and enhance responsiveness in an area of law where communication and decisions are necessary on an hourly basis.

Nachteile:

Well, I’ve been told that it’s difficult to customize the program for some unique requirements, procedures and functions historically used by the firm. However we’re confident that The Merus team will work with us to implement some of our suggestions.

Tricia
Office Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Our experience with the software has been great.

5,0 vor 6 Jahren

Vorteile:

What we like most about this software: it's very easy to use; customer service and technical support are amazing. I am always able to talk to someone if I need help and they are very prompt at responding to emails; issues (though very rare) are resolved immediately and we are always updated or informed of any updates/upgrades/maintenance. it has helped us a lot in managing and keeping our cases and files organized.

Nachteile:

Overall, everything has been great so far and we do not really have anything we don't really like about it.

Leanne
Receptionist in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very user Friendly.

5,0 vor 6 Jahren

Vorteile:

I am able to perform all my task with ease and the ability to create future task reminders is a great tool to have.

Nachteile:

Overall, everything has been good but I would like to have the ability to copy/paste the calendar link.

Antwort von Paradigm

vor 6 Jahren

Hi Leanne, Thank you for letting us know how Merus has been instrumental in helping you organize and remind you about future tasks. If you haven¿t already, we hope you¿ll check out our Workflow feature (https://docs.meruscase.com/guides/tools/automation-settings.html) which allows you to automate repetitive tasks for yourself and other members at Perez Law. As for copying and pasting calendar links, there is a workaround that¿s built into the Merus Calendar: When you create or edit an event you can add Assignees, either from your firm¿s users or type in an email address. Above the Assignee area is a checkbox named ¿Notify Assignees¿. When you click that box and email will be sent to all the Assignees on the list. Hope that helps!

Bruce
attorney/owner in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It's been a breath of relief finding a case management system at work so effortlessly in our day-to-

4,0 vor 6 Jahren

Kommentare: makes my work life better

Vorteile:

The almost seamless interaction between communication, letter writing, calendaring and scheduling. I also like that the company is very interested in improving their product. Today there were several updates that were quite useful.

Nachteile:

It's really hard to find much fault. I would say if anything, making it easier to find dates of loss and claim numbers so that their uniform throughout the system. Also, a place to specify which adjuster represents which party. Sometimes that's confusing. also there are many features that make work easier but may not be apparent to the user unless one asks. it seems to be a process of discovery by asking rather than a process of informing.

Michelle
Operations Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Merus has a very simple user interface which makes it easy to navigate.

5,0 vor 6 Jahren

Vorteile:

It combines file management with billing components in a smooth and easy to use way. The email linking aspect is also great.

Nachteile:

the billing aspect could be improved by adding more features like the ability to select and mark multiple invoices at one time as delivered instead of one by one.

Antwort von Paradigm

vor 6 Jahren

Thanks for taking time to share your experience using MerusCase, Michelle! Glad to hear you are enjoying our intuitive email linking. You aren't alone ¿ it's one of our standout features. Regarding your wish for the ability to select and mark multiple invoices as delivered at once vs. doing it one by one: I hear you. There are a couple of reasons we require you to mark them individually. When marking an invoice, the system asks you for delivery method and date of delivery, which can be different for each one. You may also need confirmation numbers for some delivery methods. Marking all invoices delivered at once would disrupt the ability to assign a confirmation number to the applicable invoice. That said, we love getting constructive feedback and feature requests like this. So, please don't hesitate to share more great feedback with us in the future. You help make us better :)

Ricky
Office Manager in USA
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MSKW

5,0 vor 5 Jahren

Kommentare: I've been in this field 19 years now and this is the easiest to navigate, easiest to train people in, and most reliable.

Vorteile:

The ease of use and navigate. Training new hires takes less time.

Nachteile:

Lacks some basic tasks like filtering employees who are NOT on calendar on a specific calendar date.

Maribel
Legal Secretary in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software

5,0 vor 3 Jahren

Kommentare: Amazing! My work load was cut significantly. No more running around for the files and having the clients put on hold.

Vorteile:

Easy to use and to learn the functions. One click and the work is done.

Nachteile:

Can't think of anything that I dislike about this software.

lisa
Calendar Clerk in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Happy user

5,0 vor 3 Jahren

Kommentare: I like that MerusCase is user friendly & if you have a questions there is the Help sections to turn to.

Vorteile:

being able to link docs, messages to cases.

Nachteile:

. No being able to spell check when writing email messages. Sounds so simple.

Christopher
Attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Need to speed up third party integrations and development.

4,0 vor 7 Jahren

Kommentare: I really enjoy MerusCase and how it helps our firm be more efficient in managing clients. However, this party integration needs to speed up. For example a integration with Zapier.com would solve all of MerusCase's integration problems. Need the ability to link MerusCase to other application to help become even more efficient.

Vorteile:

Worker's Compensation filing and integration with EAMS.

Nachteile:

Lack of ability to integrate with third party applications or services to export data for other systems. For example, the ability to export invoices directly to Quickbook or Xero would be 1000 times better then the method to export now.

Tina
Office Manager in USA
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Office Manager

5,0 vor 2 Jahren

Vorteile:

It s easy to use and when I need customer service with any questions that I get help right away.

Nachteile:

If it doesn't need to combine with Gmail Email...

Kenneth
Principal in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Merus is Easy Choice for Workers' Compensation

5,0 vor 5 Jahren

Vorteile:

We like the elimination of folders in favor of document tagging and searches. It more closely approximates how I work in Gmail.

Nachteile:

I would like to find a way create documents in the cloud, rather than having the download merged documents and then uploading back to Merus. Merus has plug-ins to make Word and Merus work more seamlessly. However, a completely cloud-based solution, which could use Google Suite or Microsoft 365 in the cloud would help tremendously.

vicky
legal assistant in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great case management

5,0 vor 5 Jahren

Vorteile:

Easy access from anywhere, home or office

Nachteile:

Sometimes there is a slight delay in things showing up in Activity.

Bijan
Attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

MerusCase Review

5,0 vor 5 Jahren

Vorteile:

This software has increased our productivity and our team collaborates more intelligently on case loads.

Nachteile:

The least liked issues are communicated with MerusCase team and they usually resolve them.

Julio
Office assistance in El Salvador
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Honest Review

5,0 vor 5 Jahren

Kommentare: Inside the firm this CRM helps a lot to manage interactions and documents, I would like a better way to arrange activities as if you are new to the case and try to put up to date is kind of hard.

Vorteile:

I like the fact you can save time sending an email with files and it will automatically attach them to the case.

Nachteile:

Sometimes files takes to long to preview when you put the mouse on it

Julie
scheduling coordinator in El Salvador
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Merus is good

5,0 vor 5 Jahren

Kommentare: besides the issue with the email and the capacity for sending documents , everything is very good.

Vorteile:

It is friendly to use it and has very helpful features for law firms

Nachteile:

maybe the fact that sometimes shows emails as not read and they were already read and the capacity to send documents attached it would be better if it could be bigger.